GG Group Hotel

Almaty 43.33524400, 76.97999100 , капальская 4а отдельное здание (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsGG Group Hotel has positioned itself as an ideal choice for travelers due to its strategic proximity to the airport. Nestled just a mere 5-10 minute drive away from the airport, it serves as a convenient option for those with early flights or layovers. While the area surrounding the hotel is somewhat industrial and distanced from the city center, the convenience of nearby essential amenities like grocery stores, bus stops, gas stations and car washes enhances its suitability for short stays.

The breakfast experience at GG Group Hotel is generally seen as a positive and practical start to the day. Guests have praised the friendly staff and the fresh, simple home-cooked meals with specific mentions of omelettes, scrambled eggs with sausage, porridge and tea. Breakfast, included in the room rate, is appreciated despite occasional reports of limited variety and inconsistent availability.

Room quality at GG Group Hotel is noted for its spacious, cozy and well-equipped environments. Guests appreciate the large, clean rooms and bathrooms and the presence of amenities like bathrobes, slippers and towels. The rooms reportedly resemble the photos provided, fostering trust among guests. However, there have been instances of inconsistency in cleanliness and complaints about the absence of amenities such as fridges, kettles and coffee packets. Despite occasional noise and some minor inconveniences, the hotel's rooms are perceived as fitting for short, practical stays.

Cleanliness at GG Group Hotel generally receives moderate approval with frequent comments on clean sheets, tidy rooms and fresh towels. However, there are occasional remarks regarding stains, dust and less-than-ideal overall cleanliness standards. The friendly atmosphere and the hotel's close proximity to the airport contribute to the overall satisfactory experience for many guests.

The staff at GG Group Hotel are frequently praised for their friendliness, politeness and helpfulness. Specific commendations include prompt and attentive service, particularly from the reception team and individuals like administrator Aslan. Although there are intermittent reports of less friendly interactions, the general sentiment towards the staff is very positive.

Wi-Fi service at the hotel presents a mixed experience with some guests finding it reliable in common areas like the lobby and less so in the rooms, particularly on higher floors. Speed issues have also been reported. This indicates that while basic connectivity is available, improvements could enhance the overall guest experience.

Beds at GG Group Hotel are well-received for their comfort and cleanliness. Guests appreciate the soft, cozy nature of the beds with many highlighting luxury touches like feather beds and thick mattresses. Some minor concerns about bedding cleanliness and variable mattress firmness do exist, but overall, the beds contribute to a relaxing and comfortable stay.

In summary, GG Group Hotel stands out for its strategic airport location, friendly staff and comfortable, practical accommodations. While there are some areas for improvement, particularly in cleanliness and Wi-Fi quality, the overall experience is positive and well-suited for travelers seeking a convenient, budget-friendly option near the airport.
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Cheap Hotel
GG Group Hotel provides affordable accommodation with essential amenities. It is a practical option for budget-conscious travelers.

Hotel with Parking

Small Hotel

Room Types
Superior Double Room The double room features air conditioning and an electric kettle, as well as a private bathroom boasting a bath. The unit has 1 bed.

Superior King Room The double room offers air conditioning and an electric kettle, as well as a private bathroom boasting a bath. This double room features a flat-screen TV. The unit has 1 bed.

Superior Twin Room The twin room features air conditioning and an electric kettle, as well as a private bathroom boasting a bath. The unit has 2 beds.

Guest Reviews
7.2
Good
Location
Strategically nestled near the airport, GG Group Hotel is a convenient choice for travelers with early morning flights or long layovers. The hotel's optimal location, just a short 5-10 minute drive from the airport, has been consistently praised for its ease of access. For those transiting through Almaty, it offers the perfect stopover with quick and straightforward transfers.

While the location is somewhat distanced from the city center and surrounded by an industrial area, its proximity to the airport makes up for this minor drawback. Guests have noted the nearby bus stops, grocery stores and essential amenities like a gas station and car wash, ensuring all basic needs are met.

Despite the industrial setting, the hotel's convenience for airport transit remains its standout feature. Clean, warm and staffed by helpful employees, it serves as a reliable and practical option for those passing through Almaty.

Breakfast
The breakfast experience at GG Group Hotel receives mixed feedback from guests with many praising the friendly staff and the delicious home-cooked meals. Positive reviews often highlight the fresh and tasty breakfast options, including omelettes, scrambled eggs with sausage, porridge and tea. Many guests appreciate that breakfast is included in the room rate, even noting the chef's friendliness.

However, some reviews point out inconsistencies and shortcomings. Several guests mention that breakfast can be meager with limited variety and portions that finish quickly. Instances of the cook being unavailable or the breakfast being served late were also noted. Despite these issues, guests generally find the breakfast satisfactory and filling with specific compliments about the fresh and simple meals offered.

Overall, while not overwhelmingly gourmet, the breakfasts at GG Group Hotel are seen as a good value, especially considering the room rates. The friendly atmosphere and modest yet pleasant morning meals seem to contribute to a positive start to the day for many guests.

Rooms
GG Group Hotel's rooms have garnered mixed feedback with a notable emphasis on spacious, cozy and well-equipped environments. Guests appreciated the large rooms and bathrooms, which are often described as clean and warm. Many reviewers noticed that the rooms resemble the pictures featured by the hotel, adding a layer of trustworthiness to the presentation. Essential amenities such as bathrobes, slippers and towels are consistently mentioned, along with practical elements like desks, safes and closets.

However, several issues were also highlighted. Complaints about cleanliness, particularly in some bathrooms, suggest inconsistent standards. The lack of certain amenities, including fridges, kettles and tea or coffee packets, was commonly noted. Disruptions from noisy staff and the allowance of smoking contributed to a less relaxing atmosphere for some guests.

Some practical problems were cited, such as imperfect locks, missing toiletries and ineffective hot water systems. Despite these drawbacks, the hotel is highly convenient for short layovers, especially given its proximity to the airport. For those seeking a straightforward stay with simple comforts, GG Group Hotel could be suitable, provided guests manage their expectations regarding some minor inconveniences.

Beds
Guests of GG Group Hotel generally appreciate the comfort and quality of the beds. Many have commented on the soft and cozy nature of the beds with some specifically highlighting the feather beds and thick mattresses as particularly comfortable features. Reviews frequently mention the cleanliness of the beds, pointing out that the bedding is generally clean and well-maintained. Several guests noted the spaciousness of the beds, which adds an extra layer of comfort.

There are also mentions of the friendliness of the bedding, suggesting a certain attention to detail in making guests feel at home. Although the overall sentiment is positive, a few reviews did highlight issues with the cleanliness of the bedding and occasional infestations, suggesting that there is room for improvement in these areas.

There were also varying opinions on the firmness of the mattresses; while some found them too hard, others seemed satisfied. Additional amenities such as separate beds for children and feather-friendly beds are noted as welcome inclusions. Despite some concerns, the clean and comfortable beds make GG Group Hotel a great option for a relaxing stay.

Cleanliness
The GG Group Hotel has garnered mixed reviews regarding its cleanliness, though many guests positively highlight the cleanliness of the rooms. Phrases such as room was clean, clean and cozy and cleanliness level is good frequently appear in reviews, indicating a generally positive perception of the hotel's tidiness. Guests also commend specific aspects such as clean sheets, spotless bed linens and fresh towels. Many have found the rooms to match the descriptions and photos provided, often describing them as clean, tidy and comfortable.

However, there are some less favorable comments noting issues like visible stains, dust and dirt, which suggest that the hotel could improve its overall cleanliness standards. Despite these negative points, the reviews emphasize the positives, including clean and newly renovated rooms, friendly staff and the hotel's convenient location near the airport. Additionally, amenities such as bathrobes and slippers add to the overall satisfactory experience of those who stayed.

While there's room for improvement in maintaining higher standards of cleanliness consistently, the hotel is generally seen as a decent option, especially for those needing a place close to the airport. It is particularly recommended for short, budget-friendly stays.

Staff
Visitors to GG Group Hotel have largely praised the staff for being friendly, polite and accommodating. Many guests have specifically mentioned the helpfulness and attentiveness of the team, particularly those at the reception. The hotel staff, including administrators, make an effort to respond promptly to guest requests and ensure their questions are answered politely and tactfully. There are a few mentions of exceptional service, such as staff carrying suitcases to rooms and the administrator Aslan being especially responsive.

However, some reviews hint at inconsistencies in service, citing less friendly interactions with certain staff members and a few negative experiences at reception. Despite these occasional issues, the overall sentiment towards the staff's demeanor and service quality remains highly positive, reflecting a general satisfaction among guests.

Wi-Fi
Guests of GG Group Hotel have shared mixed opinions about the Wi-Fi service. While some guests highlighted that the internet works well and is available in the rooms and lobby, others experienced significant issues. Many noted that the Wi-Fi only works well on the first floor or in the lobby. The quality of the internet in the rooms, particularly on higher floors, was frequently described as poor or very weak with some guests unable to connect on the third floor. Additionally, the speed of the Wi-Fi was often reported as slow, making it difficult for anything beyond sending text messages. Overall, while there are pockets of good connectivity, guests suggest that the hotel's Wi-Fi service needs improvement for a more consistent and reliable experience.


No, GG Group Hotel doesn't have any pool.

No, a spa isn't available at GG Group Hotel.

No, GG Group Hotel doesn't allow dogs.

Yes, parking facilities are available at GG Group Hotel.

No, GG Group Hotel doesn't have a gym.

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