Hi hotel
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Summary of reviewsHi Hotel in Almaty's Samal-2 district is highly praised for its excellent location, offering guests easy access to the city's top attractions, shopping centers like Dostyk Plaza and a variety of nearby restaurants and cafes. The combination of a central, yet peaceful location makes it an ideal base for exploring Almaty. Guests appreciate the convenience of nearby transportation options, such as bus stops that provide easy access to places like the Kok Tobe cable car. The surrounding area also boasts many essential amenities and diverse dining options.
The hotel's accommodations contribute significantly to its positive reviews. The rooms are consistently described as clean, cozy and well-equipped with essential amenities. The availability of internet access, private bathrooms and in some cases, small kitchens, enhances the stay experience. While some rooms are noted to be more compact, this does not detract from their inviting and comfortable atmosphere. The overall fresh and tidy appearance of the hotel, bolstered by a recent renovation, adds to its appeal, ensuring a restful stay in a soundproof environment.
The hotel staff generally receives positive feedback for their friendliness, helpfulness and round-the-clock availability, contributing to a secure and convenient stay. However, there are occasional mentions of the staff not being as responsive and administrative issues which slightly mar the otherwise favorable impressions.
The comfort of the beds is another highlight with many guests commending the quality of the mattresses and pillows, which contributes to a good night's sleep. Although some beds are reported to be small or less comfortable, the majority find the sleeping arrangements satisfactory.
Overall, Hi Hotel excels in offering a superb location, clean and comfortable rooms and generally friendly staff, making it an excellent choice for travelers seeking convenience and comfort in Almaty.
Categories
The hotel's accommodations contribute significantly to its positive reviews. The rooms are consistently described as clean, cozy and well-equipped with essential amenities. The availability of internet access, private bathrooms and in some cases, small kitchens, enhances the stay experience. While some rooms are noted to be more compact, this does not detract from their inviting and comfortable atmosphere. The overall fresh and tidy appearance of the hotel, bolstered by a recent renovation, adds to its appeal, ensuring a restful stay in a soundproof environment.
The hotel staff generally receives positive feedback for their friendliness, helpfulness and round-the-clock availability, contributing to a secure and convenient stay. However, there are occasional mentions of the staff not being as responsive and administrative issues which slightly mar the otherwise favorable impressions.
The comfort of the beds is another highlight with many guests commending the quality of the mattresses and pillows, which contributes to a good night's sleep. Although some beds are reported to be small or less comfortable, the majority find the sleeping arrangements satisfactory.
Overall, Hi Hotel excels in offering a superb location, clean and comfortable rooms and generally friendly staff, making it an excellent choice for travelers seeking convenience and comfort in Almaty.
Hotel with Free Wi-Fi
Hi Hotel provides complimentary Wi-Fi in all rooms and public areas. The hotel ensures high-speed internet access, making it convenient for guests to catch up on work emails or browse the internet. Its commitment to convenience makes it a great choice.
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Small Hotel
Guest Reviews
Situated right in the heart of Almaty's Samal-2 district, Hi hotel boasts an exceptional location that receives glowing praise from its guests. The hotel's prime location places it within walking distance of many key attractions, providing a convenient base for exploring the city. Guests appreciate the proximity to Dostyk Plaza, a popular shopping center, as well as numerous restaurants and cafes which make dining out easy and varied.
The hotel's location is described as both central and secluded, offering the best of both worlds – easy access to bustling areas while maintaining a peaceful and quiet atmosphere. Transportation is another highlight with nearby bus stops making it simple to navigate the city and even reach the Kok Tobe cable car with only a couple of stops. Additionally, the surrounding area is rich with essential amenities, shops and diverse eateries, all of which contribute to the hotel's favorable reviews.
Beyond the strategic location, the hotel is applauded for its cleanliness and cozy ambiance. The rooms are frequently described as spacious, clean and well-equipped with everything one might need, including internet access and dining areas. The hotel staff receives positive mentions for their friendliness and the 24/7 reception desk, adding to the overall convenience of the stay.
In summary, Hi hotel’s major draw is its unbeatable location in the city center, combined with a cozy, quiet environment and excellent access to Almaty's attractions, transportation and dining options. The accommodations are clean and comfortable, making it an ideal choice for travelers seeking both convenience and comfort.
The rooms at Hi hotel offer a clean and comfortable stay with everything appearing fresh and new. Guests have highlighted the overall cleanliness with rooms being described as neat, tidy and equipped with necessary amenities like toothbrushes and air conditioning. The mattresses are comfortable, contributing to a restful experience.
Rooms vary in size with some being spacious and others more compact. Despite the smaller size of some rooms, they maintain a cozy and welcoming atmosphere. The room design is understated yet appealing, creating a pleasant environment for guests. Each room features a private bathroom and some come with additional conveniences like a small kitchen.
However, a few reviews indicate that the temperature in some rooms can be on the cooler side and some guests found the lack of a refrigerator to be inconvenient. Overall, while the more compact rooms may feel a bit restrictive to some, the emphasis on cleanliness and comfort remains a consistent positive aspect of the guest experience at Hi hotel.
At Hi Hotel, guests frequently highlight the comfort and quality of the beds. Many appreciate the comfortable mattresses and find the pillows to be equally pleasant. The large size of the beds is another commonly mentioned positive aspect, contributing to the overall sleeping experience. Cleanliness is also noted with guests remarking on the clean state of the beds. Despite these positives, some guests have pointed out that certain beds are small and a few found them uncomfortable. Overall, the general feedback indicates that Hi Hotel offers a mostly comfortable sleeping arrangement with a few exceptions.
The Hi hotel stands out for its remarkable cleanliness. Guests frequently highlight the rooms as being very clean, cozy and comfortable. The hotel itself presents a fresh and tidy appearance, thanks to a recent renovation that adds to its inviting ambiance. Many have noted the pleasant prices in conjunction with the new, clean environment. Soundproofing in rooms is another appreciated feature, contributing to a restful stay with no strange smells to disrupt the comfort.
However, some areas could use improvement. The cleaning quality is not always up to standard, particularly in the kitchen where dishes have been reported dirty. Additionally, despite the fresh look, there have been occasional mentions of icy floors and old, worn furniture that was not adequately clean. Overall, the hotel's cleanliness gets high marks, especially in the rooms, but attention to consistent cleaning quality across all areas would enhance the guest experience.
The reviews about the staff at 'Hi hotel' reveal a mixed but mostly positive experience for guests. The staff is frequently described as friendly, accommodating and polite, contributing to a welcoming atmosphere at the hotel. Guests commonly appreciate the staff's helpfulness and responsiveness, as well as their quality cleaning services. The reception operates 24 hours, ensuring staff presence around the clock, which adds to the sense of security and convenience for the guests.
However, there are a few criticisms. Some guests have encountered issues such as the staff not being as responsive as expected, refusal to help with certain queries and occasional rudeness. Issues have also been noted with administrative tasks, like not providing receipts and being late for duties.
Overall, while most guests have had positive interactions with the staff, a few have noted areas for improvement.
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Location
The hotel's location is described as both central and secluded, offering the best of both worlds – easy access to bustling areas while maintaining a peaceful and quiet atmosphere. Transportation is another highlight with nearby bus stops making it simple to navigate the city and even reach the Kok Tobe cable car with only a couple of stops. Additionally, the surrounding area is rich with essential amenities, shops and diverse eateries, all of which contribute to the hotel's favorable reviews.
Beyond the strategic location, the hotel is applauded for its cleanliness and cozy ambiance. The rooms are frequently described as spacious, clean and well-equipped with everything one might need, including internet access and dining areas. The hotel staff receives positive mentions for their friendliness and the 24/7 reception desk, adding to the overall convenience of the stay.
In summary, Hi hotel’s major draw is its unbeatable location in the city center, combined with a cozy, quiet environment and excellent access to Almaty's attractions, transportation and dining options. The accommodations are clean and comfortable, making it an ideal choice for travelers seeking both convenience and comfort.
Rooms
Rooms vary in size with some being spacious and others more compact. Despite the smaller size of some rooms, they maintain a cozy and welcoming atmosphere. The room design is understated yet appealing, creating a pleasant environment for guests. Each room features a private bathroom and some come with additional conveniences like a small kitchen.
However, a few reviews indicate that the temperature in some rooms can be on the cooler side and some guests found the lack of a refrigerator to be inconvenient. Overall, while the more compact rooms may feel a bit restrictive to some, the emphasis on cleanliness and comfort remains a consistent positive aspect of the guest experience at Hi hotel.
Beds
Cleanliness
However, some areas could use improvement. The cleaning quality is not always up to standard, particularly in the kitchen where dishes have been reported dirty. Additionally, despite the fresh look, there have been occasional mentions of icy floors and old, worn furniture that was not adequately clean. Overall, the hotel's cleanliness gets high marks, especially in the rooms, but attention to consistent cleaning quality across all areas would enhance the guest experience.
Staff
However, there are a few criticisms. Some guests have encountered issues such as the staff not being as responsive as expected, refusal to help with certain queries and occasional rudeness. Issues have also been noted with administrative tasks, like not providing receipts and being late for duties.
Overall, while most guests have had positive interactions with the staff, a few have noted areas for improvement.
No, Hi hotel doesn't have any pool.
No, a spa isn't available at Hi hotel.
No, Hi hotel doesn't allow dogs.
Yes, parking facilities are available at Hi hotel.
No, Hi hotel doesn't have a gym.
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