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1 room2 guests1 room, 2 guests
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Categories
Family Friendly Resort
Being a resort, it likely provides amenities such as a swimming pool and areas for outdoor activities, contributing to a family-friendly environment for guests.
What percentage of your guests are families?Between 50% and 90%
Family-Friendly room types:
Family rooms
One-bedroom apartments
Triple deluxe bedroom
Please suggest which room type a family with one child should choose and where the child will sleep: Extra bed
Please suggest which room type a family with two children should choose and where the children will sleep: Extra bed
Please suggest which room type a family with three children should choose and where the children will sleep: Extra bed
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Cradle on request
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: Extra bed
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: No baby cots available
Resort where Extra Health & Safety Measures Have Been Taken
Arrival
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2000 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? No
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Other limitations No pets
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Airbnb cleaning certification
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Spa
Has the hotel closed during the pandemic? Yes Reopening Date: June, 30 2020
Double Room with Lake ViewGuests will have a special experience as this double room provides a pool with a view. The spacious double room offers air conditioning, a private entrance, a balcony with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Double Room with Mountain ViewGuests will have a special experience as this double room provides a pool with a view. The spacious double room offers air conditioning, a private entrance, a balcony with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Deluxe Triple RoomThis triple room offers a pool with a view. Providing free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as lake views. The unit offers 3 beds.
Double Room with Lake ViewThis double room's standout feature is the pool with a view. The spacious double room offers air conditioning, a private entrance, a balcony with lake views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Yes, Vista Del Lago has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Vista Del Lago. For more information, read the answers to the Spa questionnaire
No, Vista Del Lago doesn't allow dogs.
Yes, parking facilities are available at Vista Del Lago.