4-Star AparthotelLocated near Parc de la Tête d'Or, this hotel offers spacious accommodations and a range of amenities. It is well-suited for families and business travelers, providing a comfortable and convenient base for exploring Lyon. The hotel also features a restaurant and a bar, offering dining and relaxation options.
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Summary of reviews related to the '4 Star' categoryWarwick Reine Astrid - Lyon is a nicely located hotel, situated close to the park and within easy reach of nearby restaurants, making it an ideal location for travelers. It offers a family-friendly environment with rooms that are well-cleaned and quiet. Guests appreciated the secure parking and the helpful, welcoming staff who manage to deliver a comfortable stay. However, there are several areas for improvement that keep this hotel from fully meeting the high standards typical of a four-star rating.
Some reviews pointed out that the hotel lacks a few small attentions and extras usually expected from a four-star establishment, such as a fully equipped kitchenette or daily complimentary bottled water. Issues like persistent odors in the toilets, low shower pressure and the temperature of the heater also detracted from the overall experience. Additionally, the reception staff’s organization was found wanting, which didn’t provide the warm welcome customary for higher-end hotels.
Notably, the underground parking was described as very tight and the breakfast options were limited if taken late, which some guests found problematic. Additionally, the hotel restaurant's food did not meet the expected four-star quality.
Overall, while the hotel is pleasant and has its merits, better suited to a high-quality three-star rather than a four-star rating. Travelers should consider managing their expectations accordingly when booking a stay here.
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