Amberley Castle is a charming and historic hotel located in a beautiful setting. The staff are polite, friendly and create a warm and welcoming atmosphere. The rooms are generally comfortable, exceptionally clean and beautifully furnished with sympathetic soft furnishings. Views of the castle from some rooms are breath-taking and some even have access to the turret. However, a few rooms were basic, dark and lacked outside windows, while others were dusty and show signs of wear and tear, such as threadbare carpets and tired fabric on furniture and blinds. Guests noted the inconsistent levels of modern facilities, such as fridges and safety deposit boxes. Additionally, some rooms had poor sound insulation and were located in noisy areas. Overall, while some rooms were not as luxurious as other Relais & Chateaux properties, the hotel's unique charm more than makes up for it.