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Summary of reviewsBan Thach Riverside Hotel & Resort delivers a breakfast experience that most guests find impressive and satisfactory with a well-organized buffet that includes a variety of mainly Asian cuisine and some western options. The delicious and varied selection is made more enjoyable by the serene river view. Though there are some calls for more western selections and options for vegetarians, the breakfast remains a highlight, particularly for budget-conscious travelers.
The rooms at the hotel are generally well-received for their cleanliness, comfort and spaciousness. Features such as large windows for good ventilation and terraces with picturesque views add to the positive experience. Guests appreciate the central location and quality room service. While there are occasional mentions of unpleasant smells and broken equipment, the majority of rooms are deemed clean, well-maintained and comfortable.
The hotel staff consistently receive high praise for their exceptional service and professionalism. Guests commend the friendliness, attentiveness and enthusiasm of the employees with special recognition for the helpful front desk staff. The staff's proficiency in English is particularly valued by international visitors, enhancing the overall positive experience.
The beds receive mixed feedback with some guests finding the firm mattresses comfortable and supportive, while others struggle with their hardness and discomfort. Issues such as sagging mattresses and high inflatable pillows are mentioned with the size of a double bed also falling short of some guests' expectations. Nonetheless, some visitors appreciate the firmness, indicating a varied preference among guests regarding bed comfort.
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