Extended Stay America Suites - Orange County - Anaheim Convention Center
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Summary of reviewsExtended Stay America Suites - Orange County - Anaheim Convention Center excels in its location, making it a prime choice for visitors, especially families and Disney enthusiasts. Its close proximity to Disneyland and various amenities, including restaurants and freeways, offers convenience and accessibility. The strategic location is complemented by ample and free parking, alleviating the stress of finding parking space and adding significant value to guests traveling by car.
On staff interactions, guests generally commend the hotel personnel for their courteous and friendly service. Specific staff members receive praise for their excellent hospitality, contributing positively to the overall customer experience.
However, the hotel falls short in several key areas. Breakfast offerings are limited to basic grab-and-go items, which many guests find insufficient. Rooms, although affordable and spacious with kitchenettes, often face severe cleanliness and maintenance issues. Common complaints include dirty floors, unpleasant odors and outdated furniture. Safety and security concerns are also frequently mentioned, diminishing the overall guest experience.
Cleanliness in the hotel is a significant concern with multiple reviews pointing out dirty rooms, unkept common areas and pervasive unpleasant odors. The maintenance issues extend to basic amenities like hot water, which sometimes fails to function properly.
The hotel's free Wi-Fi receives mixed reviews with some guests finding it satisfactory while others experience inconsistent and weak signals. Opinions on the beds are also divided; while some guests find them comfortable, many others point out issues with hardness, size and flat pillows.
In summary, Extended Stay America Suites - Orange County - Anaheim Convention Center offers a fantastic location and friendly staff but is marred by significant issues in cleanliness, maintenance and room condition, which impact overall guest satisfaction.
Categories
On staff interactions, guests generally commend the hotel personnel for their courteous and friendly service. Specific staff members receive praise for their excellent hospitality, contributing positively to the overall customer experience.
However, the hotel falls short in several key areas. Breakfast offerings are limited to basic grab-and-go items, which many guests find insufficient. Rooms, although affordable and spacious with kitchenettes, often face severe cleanliness and maintenance issues. Common complaints include dirty floors, unpleasant odors and outdated furniture. Safety and security concerns are also frequently mentioned, diminishing the overall guest experience.
Cleanliness in the hotel is a significant concern with multiple reviews pointing out dirty rooms, unkept common areas and pervasive unpleasant odors. The maintenance issues extend to basic amenities like hot water, which sometimes fails to function properly.
The hotel's free Wi-Fi receives mixed reviews with some guests finding it satisfactory while others experience inconsistent and weak signals. Opinions on the beds are also divided; while some guests find them comfortable, many others point out issues with hardness, size and flat pillows.
In summary, Extended Stay America Suites - Orange County - Anaheim Convention Center offers a fantastic location and friendly staff but is marred by significant issues in cleanliness, maintenance and room condition, which impact overall guest satisfaction.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in a prime spot, the Extended Stay America Suites - Orange County - Anaheim Convention Center boasts an impeccable location. Its proximity to Disneyland is one of its standout features with many guests mentioning that the theme parks are within walking distance, making it ideal for families and Disney enthusiasts. The hotel is described as conveniently and economically located, which adds value to its offering. Aside from Disneyland, the hotel is also close to essential amenities such as restaurants and freeways, ensuring that guests have everything they need within easy reach.
The ease of access to Disneyland, whether by a short walk or a brief Uber ride, is frequently highlighted, emphasizing the convenience of the hotel's placement. Additionally, plentiful parking options make it stress-free for those traveling by car. The combination of its strategic location and competitive pricing makes it an attractive choice for visitors seeking both comfort and accessibility. Overall, the Extended Stay America Suites serves as an excellent base for exploring Disneyland and the surrounding attractions.
The breakfast offerings at Extended Stay America Suites - Orange County - Anaheim Convention Center receive mixed reviews from guests with many expressing disappointment. Most guests describe the breakfast as consisting of basic grab-and-go items such as coffee, muffins, oatmeal and granola bars. While complimentary, the selection is limited and critics mention it often falls short of expectations. Despite advertisements suggesting breakfast is included, many feel it does not qualify as a full meal and find it more akin to light snacks. Some guests were appreciative of the simple but functional nature of the offering, particularly those needing a quick, early morning option. However, the overall sentiment leans towards dissatisfaction due to the inadequate variety and quality.
The rooms at Extended Stay America Suites - Orange County - Anaheim Convention Center receive mixed reviews from guests. On the positive side, many guests appreciate the spaciousness of the rooms and the convenience of having a kitchenette, which comes at a great price. Some rooms are described as clean and comfortable and the hotel's proximity to local attractions, including Disney parks, is noted as a plus.
However, there are significant concerns regarding the cleanliness and overall condition of the rooms. Numerous reviews mention that rooms were dirty upon check-in with issues such as dirty floors, stains on carpets and beds, sticky surfaces and remnants of previous occupants' food and beverages. Disturbing odors, including smoke, food and mold, are frequently mentioned with some rooms reportedly reeking of cigarette smoke despite being designated as non-smoking.
The furniture and fittings appear quite dated and run-down with complaints about hard mattresses, flat pillows, peeling showers and faulty air conditioning and refrigerators. Some guests faced additional issues like cockroaches, inadequate hot water and poor water pressure in the showers.
There are mentions of inadequate security as well with some doors not locking properly. The lack of basic amenities like shampoo and cooking supplies in the kitchenette was noted, making the stay less convenient for some guests.
In summary, while the hotel offers spacious rooms with kitchenettes at an affordable rate and a convenient location, it faces serious issues regarding cleanliness, maintenance and in-room amenities that significantly impact guest satisfaction.
While Extended Stay America Suites in Orange County - Anaheim Convention Center offers friendly staff and a tranquil atmosphere, feedback on the beds varies. Some guests appreciated the comfort and cleanliness of their beds, describing them as comfy. However, many reviews highlight issues such as discomfort from hard or lumpy mattresses and some beds having humps or springs poking out. There were also mentions of the beds being too small and the presence of dingy sheets and flat pillows. Overall, guest experiences with the bedding seem to range significantly with several noting a need for improvement.
Located just a stone's throw away from the Anaheim Convention Center, Extended Stay America Suites – Orange County leaves much to be desired in terms of cleanliness and overall maintenance. Feedback from guests paints a grim picture, noting that the rooms and facilities are frequently dirty with issues ranging from sticky floors and smelly showers to moldy ceilings and filthy bathrooms. Multiple reviews highlight a pervasive and unpleasant smell throughout the hotel with some pointing out specific odors like smoke, marijuana and even urine.
Guests have also reported concerning lapses in housekeeping, such as unchanged sheets, hair in the bathtubs and sinks and stained carpets. In some instances, leftover items like dirty dishes and utensils were found outside guest rooms and common areas showed similar neglect. The overall environment is described as outdated and poorly maintained with broken furniture and vandalized elevators contributing to a sense of general disrepair. Safety and security concerns were also noted, further diminishing the appeal of this establishment.
The lack of operational amenities, like hot water and functional lights, added to the frustration of many guests. Complaints about the unaccommodating staff and poor internet service further detract from the experience. Overall, the feedback points to an urgent need for significant improvements in cleanliness, maintenance and customer service to meet basic hospitality standards.
The staff at the Extended Stay America Suites - Orange County - Anaheim Convention Center generally receive positive feedback for their helpful and friendly demeanor. Many guests have highlighted specific staff members such as Brittany, Taylor and Cesar for their excellent service. Staff interactions often included courteous assistance and thoughtful support, making guests feel accommodated and valued. Positive phrases like "super nice," "friendly beyond normal," and "extremely accommodating" frequently appear in reviews.
However, there are mixed experiences with a few mentions of rudeness and inattentiveness, particularly from specific members of the staff during check-in and night shifts. Despite some isolated negative incidents, the overall sentiment points towards a welcoming and considerate team. Most guests appreciate the staff's upbeat and professional attitude, which significantly contributes to their positive stay experiences.
Guests at Extended Stay America Suites - Orange County - Anaheim Convention Center had mixed experiences with the hotel's wifi. Some appreciated the good internet quality, noting that it was adequate for their needs. However, others found the signal to be very weak, citing slow speeds and a process that could be described as dreadful. The internet connection was often described as inconsistent with guests experiencing on and off connectivity. Despite these mixed reviews, the overall quality of the free internet service was recognized as a positive aspect.
Guests at the Extended Stay America Suites - Orange County - Anaheim Convention Center consistently praise its parking arrangements. One of the standout features is that parking is included in the hotel price, effectively making it free for guests. Visitors appreciate the convenient and close location of the parking area, noting its abundance and ease of use. Many highlight the sense of safety they felt when using the parking facilities. The staff receives commendations for their assistance with parking-related queries and flexibility, even allowing guests to park before official check-in times. Despite a few mentions of the parking lot's cleanliness needing improvement, the overall feedback emphasizes the positive aspects, especially the ample and free onsite parking options.
Location Show Map
Location
The ease of access to Disneyland, whether by a short walk or a brief Uber ride, is frequently highlighted, emphasizing the convenience of the hotel's placement. Additionally, plentiful parking options make it stress-free for those traveling by car. The combination of its strategic location and competitive pricing makes it an attractive choice for visitors seeking both comfort and accessibility. Overall, the Extended Stay America Suites serves as an excellent base for exploring Disneyland and the surrounding attractions.
Breakfast
Rooms
However, there are significant concerns regarding the cleanliness and overall condition of the rooms. Numerous reviews mention that rooms were dirty upon check-in with issues such as dirty floors, stains on carpets and beds, sticky surfaces and remnants of previous occupants' food and beverages. Disturbing odors, including smoke, food and mold, are frequently mentioned with some rooms reportedly reeking of cigarette smoke despite being designated as non-smoking.
The furniture and fittings appear quite dated and run-down with complaints about hard mattresses, flat pillows, peeling showers and faulty air conditioning and refrigerators. Some guests faced additional issues like cockroaches, inadequate hot water and poor water pressure in the showers.
There are mentions of inadequate security as well with some doors not locking properly. The lack of basic amenities like shampoo and cooking supplies in the kitchenette was noted, making the stay less convenient for some guests.
In summary, while the hotel offers spacious rooms with kitchenettes at an affordable rate and a convenient location, it faces serious issues regarding cleanliness, maintenance and in-room amenities that significantly impact guest satisfaction.
Beds
Cleanliness
Guests have also reported concerning lapses in housekeeping, such as unchanged sheets, hair in the bathtubs and sinks and stained carpets. In some instances, leftover items like dirty dishes and utensils were found outside guest rooms and common areas showed similar neglect. The overall environment is described as outdated and poorly maintained with broken furniture and vandalized elevators contributing to a sense of general disrepair. Safety and security concerns were also noted, further diminishing the appeal of this establishment.
The lack of operational amenities, like hot water and functional lights, added to the frustration of many guests. Complaints about the unaccommodating staff and poor internet service further detract from the experience. Overall, the feedback points to an urgent need for significant improvements in cleanliness, maintenance and customer service to meet basic hospitality standards.
Staff
However, there are mixed experiences with a few mentions of rudeness and inattentiveness, particularly from specific members of the staff during check-in and night shifts. Despite some isolated negative incidents, the overall sentiment points towards a welcoming and considerate team. Most guests appreciate the staff's upbeat and professional attitude, which significantly contributes to their positive stay experiences.
Wi-Fi
Parking
Yes, Extended Stay America Suites - Orange County - Anaheim Convention Center has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Extended Stay America Suites - Orange County - Anaheim Convention Center.
Yes, Extended Stay America Suites - Orange County - Anaheim Convention Center welcomes dogs.
Yes, parking facilities are available at Extended Stay America Suites - Orange County - Anaheim Convention Center.
No, Extended Stay America Suites - Orange County - Anaheim Convention Center doesn't have a gym.
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