Four Points by Sheraton Anaheim
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Summary of reviewsFour Points by Sheraton Anaheim boasts an advantageous location, consistently praised for its proximity to Disneyland, only a 10 to 15-minute walk away. Guests appreciate the convenience of shuttle services and Uber options, as well as the ability to view Disneyland's fireworks from the hotel. The property's location also offers easy access to major freeways, nearby restaurants and local attractions, making it highly accessible for travelers.
The breakfast at the hotel receives mixed reviews. Many guests commend the quality and variety of the breakfast buffet, describing it as fantastic. However, the absence of a complementary breakfast option and the additional cost were noted as downsides.
The on-site restaurant is generally well-received for its convenience and good quality food, although some guests experienced inconsistent service and felt the food was overpriced.
Guest experiences regarding the rooms are varied. While some found the accommodations comfortable and spacious, many others reported issues with outdated decor, poor maintenance and inconsistent cleaning standards. Reports of broken fixtures, dust and musty odors suggest a need for refurbishment and improved housekeeping.
The staff at the hotel is frequently praised for their friendliness, helpfulness and professionalism. Specific mentions of employees going above and beyond to assist guests highlight the excellent customer service provided by the team.
WiFi at the hotel is free, but its quality appears to be inconsistent with several guests reporting weak performance in their rooms.
The pool area stands out as a significant highlight with many guests describing it as excellent and appreciating its 24-hour availability. The family-friendly features, such as a water park area and kiddy splash pad, add to its appeal despite some occasional cleanliness and maintenance issues.
Parking at the hotel presents a mixed picture. While the availability of parking is appreciated, the additional cost and occasional full lots have been points of concern for some guests.
The hotel is considered family-friendly with good-sized rooms and an accommodating atmosphere, making it a popular choice for families visiting Disneyland despite occasional noise disturbances.
Opinions on the beds are mixed with some guests praising the comfort while others found them uncomfortable and in need of better maintenance. Issues with mattresses and bedding quality were noted.
Lastly, some guests expressed disappointment that the hotel fell short of typical four-star standards. Criticisms were directed at the outdated facilities, noise disturbances and additional charges for amenities such as parking.
Overall, while the location and staff are significant highlights, the Four Points by Sheraton Anaheim might benefit from updates and improvements to its facilities and service consistency.
Categories
The breakfast at the hotel receives mixed reviews. Many guests commend the quality and variety of the breakfast buffet, describing it as fantastic. However, the absence of a complementary breakfast option and the additional cost were noted as downsides.
The on-site restaurant is generally well-received for its convenience and good quality food, although some guests experienced inconsistent service and felt the food was overpriced.
Guest experiences regarding the rooms are varied. While some found the accommodations comfortable and spacious, many others reported issues with outdated decor, poor maintenance and inconsistent cleaning standards. Reports of broken fixtures, dust and musty odors suggest a need for refurbishment and improved housekeeping.
The staff at the hotel is frequently praised for their friendliness, helpfulness and professionalism. Specific mentions of employees going above and beyond to assist guests highlight the excellent customer service provided by the team.
WiFi at the hotel is free, but its quality appears to be inconsistent with several guests reporting weak performance in their rooms.
The pool area stands out as a significant highlight with many guests describing it as excellent and appreciating its 24-hour availability. The family-friendly features, such as a water park area and kiddy splash pad, add to its appeal despite some occasional cleanliness and maintenance issues.
Parking at the hotel presents a mixed picture. While the availability of parking is appreciated, the additional cost and occasional full lots have been points of concern for some guests.
The hotel is considered family-friendly with good-sized rooms and an accommodating atmosphere, making it a popular choice for families visiting Disneyland despite occasional noise disturbances.
Opinions on the beds are mixed with some guests praising the comfort while others found them uncomfortable and in need of better maintenance. Issues with mattresses and bedding quality were noted.
Lastly, some guests expressed disappointment that the hotel fell short of typical four-star standards. Criticisms were directed at the outdated facilities, noise disturbances and additional charges for amenities such as parking.
Overall, while the location and staff are significant highlights, the Four Points by Sheraton Anaheim might benefit from updates and improvements to its facilities and service consistency.
Hotel near Nightlife Spots
Four Points by Sheraton Anaheim has a bar, offering a spot for guests to enjoy drinks and unwind. It is conveniently located near Anaheim's attractions.
Business Hotel
Four Points by Sheraton Anaheim typically includes business-friendly services and amenities. Details on specific meeting spaces and services would need to be verified.
Hotel with Parking
This Sheraton property provides on-site parking and is within walking distance to Disneyland. It's known for its reasonable rates and family-friendly amenities.
EV charging stations
Hotel with EV Charging Stations
This hotel has EV charging stations for guests to use. This is a great amenity for travelers with electric vehicles.
4-Star Hotel
This hotel offers comfortable accommodations and a convenient location near Disneyland. It provides essential amenities for a pleasant stay. Guests can enjoy an outdoor pool and on-site dining.
Hotel with Outdoor Pool
Offers a standard outdoor pool for guest relaxation. It provides a simple and refreshing swimming option.
Luxury Hotel
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Guest Reviews
'Four Points by Sheraton Anaheim' consistently garners positive remarks for its advantageous location, especially for visitors planning a trip to Disneyland. Guests frequently highlight the hotel's proximity to the theme park, often noting that it is within a comfortable walking distance of about 10 to 15 minutes. This makes it exceptionally convenient for both accessing the park and returning for breaks throughout the day.
The hotel's location near major freeways and the availability of shuttle services and Uber options add to its accessibility, making it easy for guests to travel to and from other attractions or the airport. The property's closeness to the Disneyland parking structure also means guests have additional transportation options.
Many reviews also appreciate that the hotel’s location allows guests to watch Disneyland’s fireworks from their balconies or the pool area, adding an extra touch of magical convenience. In addition to its proximity to Disneyland, the hotel's location provides easy access to various nearby restaurants and other local attractions, making it a well-rounded choice for visitors. Overall, the strategic location of the hotel is frequently cited as a significant benefit, complementing other hotel features like the pool, hot tub and friendly service.
Guests at Four Points by Sheraton Anaheim have shared mixed feelings about the breakfast offerings at the hotel. Many praised the quality and variety of the breakfast buffet with some even describing it as fantastic and one of the best they've ever had. The food was often noted to be very good, not overly busy and with ample variety to choose from.
However, a recurring point of contention was that breakfast is not included in the room rate. Many guests expressed disappointment in having to pay extra for the breakfast buffet, wishing for either a complementary option or a more reasonable price for the meal. The lack of a continental breakfast or any form of included breakfast was also mentioned frequently.
Overall, while the breakfast quality received positive remarks, the added cost for it was a notable downside for many guests.
At the Four Points by Sheraton Anaheim, the dining experience at the on-site restaurant is generally well-received. Guests frequently mention the convenience of having a restaurant and a gift shop just downstairs, making it easy to grab a meal or essentials without having to leave the hotel. The restaurant, which also offers a buffet breakfast, is praised for its delicious and excellent food, making it a popular spot among visitors. Positive feedback about the service at the restaurant is also noteworthy with many guests enjoying their meals there.
However, not all reviews are glowing. Some guests faced issues such as changes to the dinner schedule without prior notice, early closing times and limited hours for the cafe, which have caused inconvenience. In terms of food quality, while many found the meals to be great, others experienced dry food and subpar service. There's also feedback about the restaurant being overpriced for what some considered to be mediocre food. The outside bar's closure due to Covid-19 restrictions and the lack of timely towel service or supply replenishment also appeared to impact the overall experience for some guests.
Based on the reviews, the restaurant at Four Points by Sheraton Anaheim generally delivers a good dining experience, though there are areas for improvement, particularly in terms of service consistency and operational hours.
Despite its proximity to Disney and spacious room offerings, 'Four Points by Sheraton Anaheim' reveals a mix of experiences for guests. While some visitors found their accommodations to be comfortable, roomy and reasonably clean, others encountered significant issues. Common complaints referred to the outdated nature of the rooms, poor maintenance such as broken fixtures, unstable furniture, clogged showers and sinks and a general sense of wear and tear. Cleanliness was a recurring problem with rooms sometimes not cleaned daily, leaving them dusty and dirty with stained pillows and musty odors.
Many guests noted that the rooms were in need of updating with old and run-down bathrooms, low ceilings and damp conditions. Some reviewers pointed out specific inconveniences such as noisy locations near the freeway, non-functional amenities like fridges and lamps and an inconsistent housekeeping schedule. On the plus side, a few travelers appreciated the comfortable beds, spaciousness and the basic yet functional facilities like in-room fridges and coffee makers.
While the hotel offers a sizable space and a convenient location for theme park enthusiasts, the overall experience might be marred by the apparent need for refurbishment and improved cleanliness protocols.
The comfort of the beds at Four Points by Sheraton Anaheim has elicited quite a range of opinions from its guests. While some guests found their beds very comfortable, even describing them as the best to sleep on, others faced challenges with discomfort. The mattresses were praised for their softness by a few, but others experienced them as hard, stiff or lumpy. There were mentions of beds being small, noisy and even one with a noticeable sag in the middle. For some, the bedsheets seemed hastily made and dust was an issue. Additionally, the quality of pillows varied with some guests enjoying the soft pillows, while others felt the need for more or better ones. The duvet liners were also noted to be insufficiently warm for some guests. Overall, while a number of guests enjoyed a good night's sleep, the bed experience at this hotel has been inconsistent, leaving room for improvement in terms of consistency and quality in bedding and bed maintenance.
The cleanliness of Four Points by Sheraton Anaheim is a mixed bag according to guest reviews. Many guests have praised the hotel for being clean and comfortable, highlighting that housekeeping often kept areas tidy and cleaned rooms upon request. Regular cleaning using disinfecting wipes and the provision of toiletries were noted as positive points. Guests also appreciated rooms being refreshed every other day and the property generally being very clean and modern.
However, the reviews also reveal several issues related to inconsistent cleaning standards. Complaints included rooms not being cleaned daily with some finding dirty carpets, dusty surfaces and leftover items from previous guests. Specific criticisms mentioned dirty bathtubs, unclean floors and even hair in the towels and bedding.
While some guests found the hotel to be very clean and the location convenient for Disneyland, others were disappointed by the overall lack of maintenance and older infrastructure. There were mentions of dirty bathrooms, peeling paint and loud noise from the nearby freeway which detracted from the overall experience. The inconsistencies in housekeeping and maintenance certainly impacted some guests' stays, leading to contrasting opinions on the hotel's cleanliness.
The reviews for Four Points by Sheraton Anaheim highlight an immensely friendly and welcoming staff. Guests consistently praised the team for their helpfulness, politeness and cheerful demeanor. Numerous mentions point out specific individuals who provided outstanding service, such as Jeremy, who was repeatedly noted for his welcoming nature and Charlotte, who demonstrated patience and problem-solving skills. Andrew and Suzette were also commended for their warmth and professionalism.
Visitors frequently applauded the staff for their prompt response to queries and efficient handling of issues. The customer service was often described as fantastic with staff members going above and beyond to assist guests. Overall, the supportive and knowledgeable nature of the team contributes significantly to the positive experience, making the stay comfortable and enjoyable.
Despite a few isolated complaints about unprofessional behavior and communication barriers, the overwhelming majority of comments reflect a high level of satisfaction with the hotel's personnel. The friendly and accommodating atmosphere, highlighted by staff members' willingness to help and offer excellent service, stands out as a key strength of Four Points by Sheraton Anaheim.
The WiFi at Four Points by Sheraton Anaheim receives mixed reviews. Guests appreciated the comfortable WiFi environment and the fact that it is offered for free, as advertised. However, several guests noted that the WiFi strength in the rooms was lacking with repeated mentions of poor performance. Despite the convenience of free internet access, the overall quality and reliability of the connection could use improvement to enhance the guest experience.
The pool at Four Points by Sheraton Anaheim has received notable acclaim from its guests. Described frequently as nice, amazing and excellent, it has become a standout feature of the hotel. Guests appreciate the large size of the pool and the fact that it is accessible 24 hours a day, offering flexibility for early risers and night owls alike. Families benefit from the additional features, including a water park area for little kids and a kiddy splash pad, although some did mention the presence of bees in the latter.
Complementing the pool, the spa and hot tub facilities were also praised, adding to the relaxation options available to guests. Both areas have been mentioned as clean and well-maintained and the flexible hours apply to these amenities as well.
However, not all reviews were perfect. Some guests noted that the pool wasn’t heated, leading to colder water temperatures. There were occasional complaints about a lack of cleanliness, debris and insufficient availability of towels and chairs. Despite these issues, the pleasant pool setting and overall enjoyment of the facilities have left many guests expressing a desire to return.
For a blend of relaxation and fun that caters to both adults and children, the pool area at Four Points by Sheraton Anaheim seems to be a popular aspect that positively enhances the guest experience.
Guests staying at Four Points by Sheraton Anaheim have highlighted various aspects of the parking situation at the hotel. While some appreciated the parking facilities, noting that the parking was great, others mentioned aspects that could be improved. A recurring mention was the additional cost with several guests noting a $25 parking fee. Some were taken aback by the charge, describing it as unexpected. Others pointed out that the parking fee was not included with their stay, resulting in extra charges that could total up to $167. The parking lot sometimes being full was also a noted issue. Despite these points, the convenience of having hotel parking available was appreciated by many.
Four Points by Sheraton Anaheim is a family-friendly hotel with convenient access to Disneyland, making it an ideal choice for those planning a family trip to the theme park. The hotel offers good-sized rooms suitable for families and maintains a family-oriented atmosphere with dedicated areas and activities for kids. Guests highlighted the ease of reaching Disneyland, either by walking or a short drive. The main pool is mentioned as a consistent family favorite. Despite some noise issues due to excited children and neighboring guests, the overall environment is generally safe and accommodating for families, ensuring a pleasant stay.
Four Points by Sheraton Anaheim offers a range of essential services, but some guests have expressed disappointment regarding its four-star status. Reviewers noted that the hotel is basic and the facilities are old, which contrasts with the expectations for a four-star property. The amenities available were minimal and the absence of in-room microwaves was mentioned. Additionally, there were several complaints about noise disturbances, such as hearing conversations from adjacent rooms and a persistent loud humming sound. Parking is also charged separately, which some guests did not find satisfactory for a hotel rated at this level. Overall, while the Sheraton brand usually garners higher expectations, this particular location has left some guests desiring more in terms of both the facilities and the quieter environment typically associated with a four-star rating.
The outdoor pool at Four Points by Sheraton Anaheim receives high praise for its 24-hour availability, providing guests with the flexibility to enjoy a swim or relax in the hot tub at any time. The pool area looks appealing and is noted to be suitable for children. Guests consistently describe the pool area as nice and great, often highlighting how clean and well-maintained it is. Despite some mentions of a lack of available chairs and occasional messiness on the pool deck, the overall feedback emphasizes the pleasant experience of the pool and spa area, making it a standout feature of the hotel.
Location Show Map
Location
The hotel's location near major freeways and the availability of shuttle services and Uber options add to its accessibility, making it easy for guests to travel to and from other attractions or the airport. The property's closeness to the Disneyland parking structure also means guests have additional transportation options.
Many reviews also appreciate that the hotel’s location allows guests to watch Disneyland’s fireworks from their balconies or the pool area, adding an extra touch of magical convenience. In addition to its proximity to Disneyland, the hotel's location provides easy access to various nearby restaurants and other local attractions, making it a well-rounded choice for visitors. Overall, the strategic location of the hotel is frequently cited as a significant benefit, complementing other hotel features like the pool, hot tub and friendly service.
Breakfast
However, a recurring point of contention was that breakfast is not included in the room rate. Many guests expressed disappointment in having to pay extra for the breakfast buffet, wishing for either a complementary option or a more reasonable price for the meal. The lack of a continental breakfast or any form of included breakfast was also mentioned frequently.
Overall, while the breakfast quality received positive remarks, the added cost for it was a notable downside for many guests.
Dinner
However, not all reviews are glowing. Some guests faced issues such as changes to the dinner schedule without prior notice, early closing times and limited hours for the cafe, which have caused inconvenience. In terms of food quality, while many found the meals to be great, others experienced dry food and subpar service. There's also feedback about the restaurant being overpriced for what some considered to be mediocre food. The outside bar's closure due to Covid-19 restrictions and the lack of timely towel service or supply replenishment also appeared to impact the overall experience for some guests.
Based on the reviews, the restaurant at Four Points by Sheraton Anaheim generally delivers a good dining experience, though there are areas for improvement, particularly in terms of service consistency and operational hours.
Rooms
Many guests noted that the rooms were in need of updating with old and run-down bathrooms, low ceilings and damp conditions. Some reviewers pointed out specific inconveniences such as noisy locations near the freeway, non-functional amenities like fridges and lamps and an inconsistent housekeeping schedule. On the plus side, a few travelers appreciated the comfortable beds, spaciousness and the basic yet functional facilities like in-room fridges and coffee makers.
While the hotel offers a sizable space and a convenient location for theme park enthusiasts, the overall experience might be marred by the apparent need for refurbishment and improved cleanliness protocols.
Beds
Cleanliness
However, the reviews also reveal several issues related to inconsistent cleaning standards. Complaints included rooms not being cleaned daily with some finding dirty carpets, dusty surfaces and leftover items from previous guests. Specific criticisms mentioned dirty bathtubs, unclean floors and even hair in the towels and bedding.
While some guests found the hotel to be very clean and the location convenient for Disneyland, others were disappointed by the overall lack of maintenance and older infrastructure. There were mentions of dirty bathrooms, peeling paint and loud noise from the nearby freeway which detracted from the overall experience. The inconsistencies in housekeeping and maintenance certainly impacted some guests' stays, leading to contrasting opinions on the hotel's cleanliness.
Staff
Visitors frequently applauded the staff for their prompt response to queries and efficient handling of issues. The customer service was often described as fantastic with staff members going above and beyond to assist guests. Overall, the supportive and knowledgeable nature of the team contributes significantly to the positive experience, making the stay comfortable and enjoyable.
Despite a few isolated complaints about unprofessional behavior and communication barriers, the overwhelming majority of comments reflect a high level of satisfaction with the hotel's personnel. The friendly and accommodating atmosphere, highlighted by staff members' willingness to help and offer excellent service, stands out as a key strength of Four Points by Sheraton Anaheim.
Wi-Fi
Pool
Complementing the pool, the spa and hot tub facilities were also praised, adding to the relaxation options available to guests. Both areas have been mentioned as clean and well-maintained and the flexible hours apply to these amenities as well.
However, not all reviews were perfect. Some guests noted that the pool wasn’t heated, leading to colder water temperatures. There were occasional complaints about a lack of cleanliness, debris and insufficient availability of towels and chairs. Despite these issues, the pleasant pool setting and overall enjoyment of the facilities have left many guests expressing a desire to return.
For a blend of relaxation and fun that caters to both adults and children, the pool area at Four Points by Sheraton Anaheim seems to be a popular aspect that positively enhances the guest experience.
Parking
Family
4 Star
Outdoor Pool
Yes, Four Points by Sheraton Anaheim has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Four Points by Sheraton Anaheim.
No, Four Points by Sheraton Anaheim doesn't allow dogs.
Yes, parking facilities are available at Four Points by Sheraton Anaheim.
Yes, Four Points by Sheraton Anaheim has a gym.
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