Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Douro Palace Hotel Resort & SPA presents a mixed experience regarding accessibility for guests with disabilities. Among the positive aspects, the hotel boasts several accessible facilities, which make movement easier for all guests. The venue is noted as being generally wheelchair accessible and offers good access for children. Furthermore, some guests have successfully booked disabled rooms, indicating efforts to accommodate those with reduced mobility.
However, there are areas where accessibility could see significant improvement. The entrance's stone path reportedly requires repair, posing a fire hazard and accessibility issue. The access to the outdoor pool is challenging and the disabled access to the pool is less than ideal. Additionally, the indoor pool and sauna are only reachable via stairs, which might be problematic for wheelchair users. The hotel's seating arrangements also need to be more handicap-friendly.
While offering a good level of basic accessibility, the Douro Palace Hotel Resort & SPA could benefit from a more attentive approach to the specific needs of disabled guests to ensure a smoother and more comfortable stay. Show more
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf old people
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?No
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?No
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify? We are not a hotel we are a Agroturism with 5 Vilas, and one with 3 suits. This Vila is prepared to people with reduced mobility.
