This hotel offers wheelchair accessible facilities, including toilets with grab rails and raised toilets. It provides a comfortable stay with adapted features for guests with reduced mobility.
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms
Are there designated parking spaces for people with disabilities?Yes
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Provides essential amenities and accessibility features, making it a practical choice for travelers with mobility needs.
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Summary of reviews related to the 'Accessible' categorySure Hotel by Best Western Biarritz Aeroport offers various features catering to guests with disabilities, ensuring accessible accommodations for most needs. The hotel is conveniently located with easy access from major points and is particularly well-served by public transportation, including bus routes. Guests found it easy to park and appreciated the hotel's proactive measures, such as offering ground-floor rooms and accessible entryways.
However, there are significant challenges due to a lack of an elevator, which complicates access to upper floors, particularly for those with mobility issues and heavy luggage. The external staircase is the only means to reach higher levels and staff support for carrying bags or buggies is not always forthcoming. Some guests noted additional concerns such as minimal water pressure in showers on the second floor and occasional noise disturbances from nearby airplanes.
Overall, while the hotel is accessible at a basic level and provides some facilities for disabled guests, enhancements in staff support and installation of an elevator would greatly improve the experience for travelers with mobility impairments. Show more
