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Summary of reviewsBest Western Plus Riviera Veracruz provides a delightful escape in a serene, beachfront location, offering guests a tranquil retreat from the hustle and bustle of daily life. The hotel's exceptional setting provides breathtaking views and proximity to a clean, private beach, making it ideal for those seeking relaxation. Guests are consistently impressed with the modern, spacious rooms equipped with all necessary amenities and commendable cleanliness. While some note a need for occasional improvements in room cleaning, the overall upkeep of the property remains a highlight.
The hotel staff receives commendation for their friendliness, attentiveness, and professionalism, enhancing the guest experience from check-in to dining services. Guests note exceptional service from individuals such as José Luis and Giovanni, contributing to the hotel's welcoming atmosphere. The breakfast buffet is praised for its rich, varied selection, though some guests feel improvements could be made regarding cost and variety, particularly on busier days.
The pool area, despite mentions of chilly water, is admired for its beauty and cleanliness, offering a peaceful setting with scenic views. Although the restaurant's menu receives mixed reviews, other facilities, including a well-equipped gym, contribute to the hotel's overall appeal. With remarkable reviews regarding cleanliness, modernity, and service excellence, the Best Western Plus Riviera Veracruz stands out as a top choice for travelers seeking comfort and value in a relatively private, charming location.
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