Najmet Al Esraa Al Zahabeya, located in the vibrant north of Jeddah, enjoys a strategic location praised for its convenience and easy access to key spots like the airport, Haram, Mall of Arabia and various other shopping centers. The lively neighborhood, rich with restaurants, cafes and essential services, along with its proximity to the beach and the Red Sea, make it a favorite among both leisure and business travelers. The availability of parking behind the building further adds to its appeal.
The hotel offers spacious and well-sized apartments, frequently described as beautiful and calm. Guests appreciate the clean, air-conditioned accommodations with separate living rooms and bedrooms, which provide ample space for relaxation. However, there are notable areas for improvement, such as the condition of the furniture, basic amenities and maintenance, which need attention to enhance the overall guest experience.
Cleanliness has been a significant issue with many guests reporting poor hygiene standards across the hotel. Although a few have found their rooms clean, the general consensus is one of dissatisfaction, citing dirty floors, bathrooms, old furniture and the presence of insects. Consistent and thorough housekeeping services are lacking, leaving many areas in need of better upkeep and attention.
Staff reviews present a mixed yet generally positive picture. Specific employees like Mashari and Abdulaziz have been praised for their exceptional service. The reception staff are often commended for their friendliness and cooperation, though there are instances of unhelpfulness and poor behavior, particularly during morning shifts. Overall, the staff are seen as supportive and courteous, contributing positively to the guest experience.
Wi-Fi is an area in need of significant improvement with many guests describing the service as poor, weak and slow. Issues with connectivity and availability have been a common complaint, indicating a need for more reliable internet access throughout the property.
Parking, however, is a strong point, consistently mentioned as ample, clean and free of charge, ensuring that guests have easy access without extra costs.
The beds received contrasting opinions. While some guests find the beds large, clean and comfortable, issues with the cleanliness and condition of bed linen, such as dirty or torn sheets and reports of bed bugs, are significant concerns. The extra beds were often noted as unsuitable and the main beds occasionally uncomfortable, detracting from the otherwise positive aspects of the accommodations.
In summary, Najmet Al Esraa Al Zahabeya is well-regarded for its prime location and spacious apartments, although cleanliness, Wi-Fi and maintenance are areas needing substantial improvements. The generally positive staff interactions and reliable parking service add value to the guest experience but addressing the noted issues would greatly enhance overall satisfaction.
'التميز الراقي - حراء' enjoys a strategic location in a bustling area, providing guests with convenient access to a variety of services and amenities. The hotel's proximity to numerous restaurants, markets, shopping areas, parks, the sea and major roads like Madinah Road and King Fahd Road adds to its appeal. Guests also appreciate the easy access to the airport and ample parking availability. The clean surroundings and cooperative staff further contribute to a pleasant stay, making the hotel a preferred choice for travelers seeking convenience and comfort.
The spaciousness of the rooms and apartments is a significant benefit, frequently noted by guests, who find the accommodations clean and comfortable with plenty of storage space. The staff receives positive feedback for their courteous and helpful service, especially at the reception. The hotel's location, cleanliness and the overall neat and inviting atmosphere are often commended.
However, the hotel does face certain challenges. Some guests have reported issues with cleanliness and maintenance, including unpleasant odors, outdated and uncomfortable furniture and worn-out fixtures. The bathrooms, in particular, need extensive renovations and there have been complaints about the lack of basic amenities and poor sound insulation. Maintenance issues also extend to air conditioning units and broken appliances with slow responses to fix reported problems.
Opinions about the hotel staff are mixed. Many guests find them nice, friendly and helpful with particular praise for evening shift employees. However, there are significant complaints regarding rude and unprofessional behavior from some receptionists, long booking times and unresponsiveness, leading to dissatisfaction among some visitors.
The hotel's Wi-Fi is a consistent drawback, often described as unstable, weak and generally unreliable, affecting those who require consistent internet access.
Despite these issues, the hotel is praised for its family-friendly atmosphere with dedicated spaces for children to play and family suites that provide comfort for a family vacation. The presence of complimentary on-site parking is another beneficial feature, though guests note that parking spaces can be narrow and challenging to maneuver, especially during busy times.
The beds receive mixed reviews with some guests finding them big and comfortable while others criticize the mattresses for being hard and uncomfortable. The bed linens also receive criticism for being old and damaged and there is mention of a lack of essential amenities such as hangers, towels and soap.
In summary, 'التميز الراقي - حراء' offers a good location and spacious accommodations with many guests appreciating the cleanliness and helpful staff. However, there are areas needing improvement, particularly in cleanliness, maintenance, customer service and amenities, to enhance the overall guest experience.
'وحدة فندقية فاخرة مشارف حراء - Luxury apartment' in Jeddah receives widespread acclaim from guests for its strategic location, cleanliness, and outstanding staff service. Positioned in a bustling commercial area close to the airport, it offers travelers convenient access to essential services like supermarkets, restaurants, and shopping options, all within walking distance. Despite lacking traditional hotel signage, its reputation for cleanliness and comfort is unwavering. Guests frequently commend the impeccable upkeep of the facilities, where sunlight enhances the welcoming atmosphere.
The apartment's staff, including members like Mr. Sayed, Mr. Khaled, and Brother Muhammad from Egypt, are recognized for their professional and courteous service, contributing significantly to guest satisfaction. Their attentiveness and helpfulness create a hospitable environment that ensures guests feel well cared for during their stay. The harmony and willingness to assist shown by the staff enhance the overall experience profoundly.
Although parking poses a challenge due to limited spaces, some guests appreciate the availability of free parking options at times. Nevertheless, the lack of ample parking should be considered by potential visitors. The positive aspects of location, cleanliness, and staff heavily outweigh the parking issue, making 'وحدة فندقية فاخرة مشارف حراء' an attractive and recommended choice for accommodation in Jeddah.
Located on Sultan Ibn Salman, this hotel offers practical accommodation and essential amenities for pilgrims. Its location provides reasonable access to Masjid al-Haram and other key sites.
Diwan Alaseel Alraqi enjoys positive reviews in several key areas that make it a convenient and attractive choice for travelers. Its location stands out as a major advantage, situated only about 15 minutes from King Abdulaziz International Airport and offering easy access to transportation. The proximity to various amenities such as restaurants, supermarkets and shopping centers contributes significantly to guest convenience, providing a calm yet accessible environment away from the city center's congestion.
Guests appreciate the spaciousness and well-furnished nature of the rooms, particularly admiring the new furniture and cleanliness of the beds. The air conditioning systems are often mentioned favorably alongside the professionalism and attentiveness of the reception staff, enhancing the overall stay experience.
Cleanliness is another strong point for the hotel with many highlighting the organized and tidy state of the premises, including the rooms, restrooms and floors. The staff's dedication to maintaining a neat environment and their helpful, respectful attitudes add to the hotel's appeal, despite occasional hygiene issues reported by some visitors.
The staff at Diwan Alaseel Alraqi earn extensive praise for their warmth, professionalism and exemplary service. Specific employees such as Dallal, Noor, Mohammed Al-Alawi and Nawaf Al-Otaibi are often mentioned for their friendly and cooperative demeanor with the reception and housekeeping staff contributing notably to the welcoming atmosphere.
However, areas for improvement include the need for better maintenance and cleanliness in some rooms, addressing issues like the musty smell and outdated furniture. The underground parking, while generally available, requires better organization, cleaning and signage to enhance guest convenience. Mixed opinions about the beds also surface with many finding them comfortable but others suggesting the need for new mattresses and pillows.
In summary, Diwan Alaseel Alraqi excels in location, service and staff hospitality, making it a desirable choice for many travelers despite needing some improvements in room maintenance and amenities like parking and beds.
'فندق سيتي للشقق الفندقية' enjoys a highly convenient location near the airport, making it an excellent choice for transit stays or business trips. Its strategic positioning close to essential services such as the Mall of the Emirates, laundry facilities and a variety of restaurants enhances its appeal. Guests appreciate the peaceful environment and the relatively short commute from the airport.
The rooms in the hotel are spacious, clean and well-designed, featuring amenities such as microwaves and refrigerators which add to the convenience of guests. While some minor issues such as occasional discrepancies in room sizes and the absence of certain appliances like irons were noted, the overall quality of the accommodations is satisfactory. Cleanliness is a standout feature with both rooms and common areas being meticulously maintained, furthering the comfort of guests.
The staff generally receive positive feedback for their friendliness, accommodating nature and professionalism. Specific individuals like Al-Ghamdi, Mrs. Yasmin and Mohammed Abdo are often highlighted for their exceptional service. However, there are areas for improvement, particularly regarding the night shift staff and room service efficiency.
Parking at the hotel remains a mixed experience for guests with reports of limited spaces and tight navigation being common. The basement parking's restricted access adds an extra layer of complexity, though some guests did not find these issues to be a significant detractor.
Finally, beds and bedding garner varying opinions. While many guests find the beds clean and comfortable, others express concerns over the hardness and wear of the mattresses, as well as occasional lapses in bedding cleanliness.
Overall, 'فندق سيتي للشقق الفندقية' offers a comfortable and economical stay with excellent cleanliness standards and a convenient location, making it a solid choice for travelers.
This hotel is located on Sultan Ibn Salman and receives good reviews. It is a reliable option for a comfortable stay.
Summary of reviews related to the '3 Star' category
Nestled conveniently near key amenities, Signature Hotel offers a commendable three-star experience that provides good value for money. Designed to meet three-star standards, the hotel has successfully adapted various elements that frequently surprise its guests. Some describe it as feeling like a five-star hotel due to its cleanliness and tidy environment with an excellent room size that surpasses typical expectations.
The hotel impresses with its prompt service and amiable staff, ensuring guests can easily access essential services. Signature Hotel delivers a consistently well-received three-star buffet dinner, maintaining a satisfactory dining experience in line with its rating. The overall appearance and setup of the hotel align well with the expected standards of a three-star establishment, creating a positive first impression.
Despite its strengths, there are areas where improvements can be made. Breakfast options are notably limited with some guests expressing dissatisfaction over having to pay separately for coffee. The breakfast quality does not always meet expectations, indicating room for enhancement in this department. Several facility issues have been highlighted, including inadequate room amenities and problems with hot water in the shower. Frequent complications with parking and entry also detract from the overall convenience.
While some services align well with the hotel's rating, issues with delayed room cleaning and room conditions falling short of expectations have been recurring concerns. Guests have noted the need for refurbishments like replacing carpets with linoleum or parquet flooring to elevate the ambiance.
Overall, Signature Hotel provides good value within its three-star classification, but it needs to address several service and facility challenges to consistently meet guest expectations and truly capitalize on its potential.
Swiss Blue Hotel Hera, strategically located at the intersection of Hiraa and City in Jeddah, offers an ideal spot for leisure and business travelers alike. Guests commend its proximity to shopping malls, restaurants, and cafes, with the added convenience of being just a 10-minute drive from the airport, making it a favored location for those on the go. The hotel provides ample parking, though some guests mention challenges with nighttime parking due to the busy location.
The hotel’s commitment to cleanliness is a notable highlight. Rooms are described as tidy and well-maintained, with spacious accommodations providing a comfortable and pleasant stay. The tranquil and clean environment, alongside the helpful and friendly staff, contributes to an overall welcoming atmosphere. Many guests specifically praise the reception team, with names like Harbi and Howaida receiving positive mentions for their exceptional service.
Breakfast at Swiss Blue Hotel Hera is generally well-received, with many appreciating the quality and taste. However, some guests note a desire for greater variety and freshness in the offerings. The spacious rooms, featuring excellent amenities such as large fridges and washing machines, further enhance the guest experience, though there are occasional mentions of air conditioning noise and room allocation issues.
Comfort is further bolstered by the hotel’s beds, which are often praised for contributing to restful nights, despite mixed opinions on the pillows. While pricing for certain aspects, such as room sizes and parking, is sometimes viewed as high for a 3-star hotel, the overall ambiance and convenience make Swiss Blue Hotel Hera a popular choice for visitors seeking a clean, tranquil, and centrally-located retreat in Jeddah.
'الياس التميز للشقق المخدومة' in Jeddah is highly acclaimed for its prime location, cleanliness, staff and parking facilities, making it a standout option for visitors. Situated in the heart of the city, it offers exceptional convenience with proximity to major shopping destinations like Arab Mall and Mall of Arabia and is just a short drive from the international airport. The central position within a beautiful neighborhood adds further appeal, ensuring easy access to various amenities, including laundries, cafés and restaurants.
Rooms at 'الياس التميز للشقق المخدومة' are generally well-received, praised for their spaciousness and apartment-like layout, complete with kitchenettes and additional restrooms. Cleanliness stands out with many guests appreciating the refreshing smell upon entry and the high standard of maintenance. However, some discrepancies between advertised room images and actual sizes and occasional cleanliness issues like dirty toilets warrant mention, though these are not common.
The hotel's dedication to maintaining a clean environment is frequently lauded by guests. With consistently clean and quiet rooms and overall premises, it delivers a relaxing stay. The commendations extend to the efficient and courteous housekeeping staff who contribute to the well-kept ambiance. Despite a few isolated complaints about cleanliness, the general perception remains highly positive.
Staff at 'الياس التميز للشقق المخدومة' are a significant highlight, celebrated for their professionalism, politeness and quick service. The reception team, including both male and female employees, is noted for their respectful and sophisticated interactions, ensuring a smooth and pleasant guest experience.
Parking facilities cater to guests’ needs with both internal and external options. Although there are limited spaces within the hotel itself, ample parking availability nearby ensures convenience for those with vehicles.
In summary, 'الياس التميز للشقق المخدومة' offers a stellar experience with its strategic location, spacious and clean rooms, excellent staff and convenient parking options, making it a preferred choice for travelers to Jeddah.
'Sweet Al Nuzha Suites Hotel,' managed by 'Sweet Hotel Operations,' offers a remarkable lodging experience centered around a prime location, superb accommodations, exemplary cleanliness and outstanding staff service.
The hotel's strategic placement provides guests with unparalleled convenience and accessibility. Positioned only 14 minutes from the airport and in close proximity to key amenities such as Bukhari restaurants, shopping centers and the Mall of Arabia, the location is ideal for travelers. The nearby waterfront and seaside promenade offer additional options for leisure and relaxation. Guests frequently commend the cleanliness and comfort of the accommodations, making for an overall delightful stay.
The rooms garner high praise for their cleanliness, spaciousness and modern, well-maintained appearance. Described as mini-apartments, they provide ample space and comfort with many guests highlighting the comfortable beds and contemporary aesthetic. Although there are occasional minor issues such as weak air conditioning, the feedback overwhelmingly depicts a comfortable and modern lodging experience.
Cleanliness is a consistent highlight from guests, who describe the hotel as exceptionally clean, tidy and well-maintained. The spacious and comfortable apartments contribute to an organized and tranquil environment. Visitors note the high standards of cleanliness and the respectful service, resulting in a reliable and comfortable stay.
The staff at 'Sweet Al Nuzha Suites Hotel' receive near-universal acclaim for their professionalism, friendliness and exceptional service. Individual staff members like Ibrahim and Mohammed are frequently mentioned for their helpfulness and courteous demeanors, significantly enhancing the guest experience. The reception team, often praised for their politeness and respectfulness, includes standout individuals such as Mr. Mustafa and Zubair, who are noted for their professionalism and cooperative attitudes. Overall, the staff's dedicated efforts greatly contribute to a pleasant and memorable stay for guests.
In summary, 'Sweet Al Nuzha Suites Hotel' offers an outstanding experience with its strategic location, spacious and modern rooms, impeccable cleanliness and exemplary staff service, making it a highly recommended choice for travelers.
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