5-Star Hotels, Chalets in Aragon

Canfranc Estación, a Royal Hideaway Hotel - Gran Lujo

9.0

Excellent

From $203

5-Star Hotel

This hotel is a 5-star Grand Luxury establishment, unique in Aragon. It is housed in the historic international Canfranc station, inaugurated in 1928, blending tradition with modernity. It offers a spa, and its gastronomic proposal includes a Michelin star and a Repsol sun. The Financial Times recognized it as one of the best openings in the world.

Summary of reviews related to the '5 Star' categoryLocated in the scenic Pyrenees, Canfranc Estación, a Royal Hideaway Hotel - Gran Lujo, is a beautifully renovated establishment that stands out for its exceptional location and luxurious decor. Guests consistently praise the hotel for its true luxury and great renovation efforts, which have turned the historical station into a delightful setting. The hotel's bar and restaurant services are identified as worthy of a five-star establishment with excellent food and super friendly service often highlighted.

However, some aspects fall short of expectations for a hotel in this category. Reviews suggest that customer service could be more professional, especially given its five-star status. Stakeholders have noted the lack of French-speaking staff, which is surprising given the hotel's proximity to France. Additionally, some amenities, such as the pool, come at an extra charge, which has left guests feeling that certain five-star perks should be more inclusive.

The comfort of the rooms generally meets high standards, yet some guests have reported minor issues such as the quality of the bidet toilet and the occasional lack of toilet paper. The price point is another topic of contention with several reviews indicating that the cost of stay and additional services could be more aligned with the quality offered.

Despite these points for improvement, the overall experience remains positive, making Canfranc Estación a noteworthy destination for those seeking luxury in a picturesque setting. The establishment's unique charm and exceptional location earn it praise, though there is still room to enhance the guest experience to fully live up to its five-star promise.
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Torre del Marqués Hotel Spa & Winery - Small Luxury Hotels

Hotel in Monroyo

8.8

Excellent

From $292

5-Star Hotel

This is a 5-star hotel that is a member of Small Luxury Hotels of the World. It is a renovated 18th-century tower offering a serene and sustainable retreat in the Spanish countryside. The hotel features modern interiors, a restaurant focused on local products, a spa with a swimming pool, sauna, and sun terrace, and a pool overlooking olive groves and vineyards.

Hotel & Spa Monasterio de Boltaña

Hotel in Boltana

8.8

Excellent

From $106

5-Star Hotel

This 5-star hotel is located in a renovated 17th-century monastery on the banks of the Ara River in the Aragonese Pyrenees. It provides a peaceful and elegant setting. The hotel offers a comprehensive spa, an outdoor swimming pool with a garden solarium area, a fitness center, and two restaurants.

Summary of reviews related to the '5 Star' categoryIf you’re looking for a hotel with exceptional facilities and services, then Hotel & Spa Monasterio de Boltaña is the perfect choice for you. Guests have described the hotel as being superb with a prachtig kader (stunning setting) that is fully 5-star worthy. While there were some minor details that didn't live up to 5-star standards, overall guests have raved about this hotel's unique and amazing features, including its excellent breakfast and dinner and its fantastic value for money. It's a perfect place to disconnect and enjoy the comfort while exploring the Parc Nacional d'Ordesa i Vall de Pineta. Although some guests mentioned being surprised by the requirement to pay for their stay upon arrival, this hotel is still considered a beautiful discovery and a grandiose place to stay with trained and competent staff.
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Hotel Reina Petronila

Hotel in Zaragoza

8.6

Very Good

From $114

5-Star Hotel

A 5-star hotel in Zaragoza, Hotel Reina Petronila is distinguished by its focus on innovation, modernity, and design. Its rooms are exterior with loft-style private bathrooms featuring rain showers, and suites include marble bathtubs and Magic Mirror TVs. The hotel also boasts a spa, fitness center, and an indoor swimming pool.

Summary of reviews related to the '5 Star' categoryHotel Reina Petronila offers a blend of experiences with some guests feeling it meets five-star standards while others note various shortcomings. Positives include the hotel’s room decoration and comfortable, spacious accommodations. High-quality services, a lovely atmosphere and top-level amenities like the pool were also praised, affirming its five-star status.

Nevertheless, multiple reviews point out areas where the hotel falls short. Notable criticisms highlight the lack of essential amenities such as coffee makers and tea kettles in rooms and the generally poor quality of breakfast, which did not meet five-star expectations. Additionally, issues with WiFi connectivity, lack of personalized service and unimpressive spa facilities were commonly mentioned.

Service inconsistencies and absence of attention to detail were recurring themes with several guests indicating that the hotel’s offerings felt more akin to three or four-star standards. While some found the hotel to be an affordable five-star experience, others felt it did not live up to its rating, suggesting the need for significant improvements to truly align with a five-star classification.
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Hotel Palafox

Hotel in Zaragoza

8.6

Very Good

From $113

5-Star Hotel

This 5-star luxury hotel is centrally located in Zaragoza. It offers a seasonal outdoor pool on the rooftop with city views, a gym, and a sauna. Guests can enjoy traditional Aragonese dishes at the hotel's restaurant, which also features a varied wine cellar.

Summary of reviews related to the '5 Star' categorySituated in the heart of Zaragoza, Hotel Palafox presents itself as a five-star establishment, though many seasoned travelers reflect on their experiences to highlight a discrepancy between its rating and what they encountered. Despite enjoying a prime location, the hotel seems to be a throwback to earlier times, with its classic decor and facilities feeling in need of rejuvenation and modernization. Guests often comment on the outdated style of the rooms, noting the lack of modern amenities typically expected at this level.

While the staff at Hotel Palafox is praised for their professionalism and welcoming demeanor, the overall service falls short when measured against the five-star standard. Essential services and attention to detail – key expectations from a luxury hotel – appear to be inconsistently met. For instance, breakfast, essential amenities, and the general upkeep of the rooms leave room for improvement.

The pool area, although a nice feature, is reported to have limited facilities such as few umbrellas, and guests have occasionally had to request basic items. Some guests have also noted issues with climate control in their rooms, which detracts from the expected comfort.

Despite its shortcomings, some travelers find great value in the hotel's offerings, particularly when considering its pricing compared to other options in the area. Nevertheless, the consensus suggests that while Hotel Palafox might have once lived up to its luxurious label, it now stands more as a noteworthy four-star venue rather than the five-star grandeur it advertises. Renovations are underway, addressing some of the concerns raised, promising a potential future reestablishment of its esteemed status.
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