Fenix Hotel Araxá
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Summary of reviewsFenix Hotel Araxá stands out for its strategic location, convenient for travelers due to its close proximity to Araxá airport and key highways, making it a suitable choice for transient guests and those with vehicles. Despite being slightly distant from the downtown area and local commerce, the hotel offers a serene environment away from city noise with ample parking to accommodate its guests.
The hotel's breakfast garners widespread acclaim, praised for its exceptional quality, variety and abundance. Guests highlight the diverse selection and commend the attentive staff, despite occasional minor issues with replenishment.
Rooms at the hotel receive mixed feedback, but many positive aspects are noted. Guests appreciate the spaciousness, comfortable beds and good ventilation. Cleanliness and room organization are often praised, though some areas require improvement in lighting, maintenance and thorough cleaning. Despite these issues, the overall ambiance is described as cozy and secure.
Cleanliness reviews present a varied picture. While some guests find their rooms and facilities well-maintained and organized, others report significant cleanliness and maintenance issues, indicating a need for consistent management practices to ensure a uniformly clean environment.
The staff at Fenix Hotel Araxá is largely characterized as friendly, attentive and polite, adding to a positive guest experience. Though there are occasional reports of inconsistent service, the majority of interactions with staff members, especially the receptionists, are favorable.
The complimentary wifi generally meets guest expectations, providing reliable internet connectivity, though there are sporadic reports of slow or non-functional service. Parking facilities are ample and convenient, albeit uncovered and sometimes crowded with minor suggestions for improvement in terms of lighting and signage.
For families, the hotel provides a satisfactory experience, particularly with its accommodating breakfast service, although some logistical and maintenance issues are noted. The hotel is also pet-friendly, making it a suitable choice for families traveling with animals.
Beds at the Fenix Hotel Araxá are generally well-received with many guests commenting on their comfort and good mattress quality. Some issues with bed cleanliness and maintenance are reported, but overall, the bed quality contributes positively to the guest experience.
Overall, Fenix Hotel Araxá offers a pleasant and comfortable stay that aligns well with its three-star rating. The combination of its strategic location, commendable breakfast, comfortable rooms and friendly staff makes it an excellent option for budget-conscious travelers despite some areas needing improvement. The hotel's genuine three-star standard ensures a satisfactory stay for most guests.
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The hotel's breakfast garners widespread acclaim, praised for its exceptional quality, variety and abundance. Guests highlight the diverse selection and commend the attentive staff, despite occasional minor issues with replenishment.
Rooms at the hotel receive mixed feedback, but many positive aspects are noted. Guests appreciate the spaciousness, comfortable beds and good ventilation. Cleanliness and room organization are often praised, though some areas require improvement in lighting, maintenance and thorough cleaning. Despite these issues, the overall ambiance is described as cozy and secure.
Cleanliness reviews present a varied picture. While some guests find their rooms and facilities well-maintained and organized, others report significant cleanliness and maintenance issues, indicating a need for consistent management practices to ensure a uniformly clean environment.
The staff at Fenix Hotel Araxá is largely characterized as friendly, attentive and polite, adding to a positive guest experience. Though there are occasional reports of inconsistent service, the majority of interactions with staff members, especially the receptionists, are favorable.
The complimentary wifi generally meets guest expectations, providing reliable internet connectivity, though there are sporadic reports of slow or non-functional service. Parking facilities are ample and convenient, albeit uncovered and sometimes crowded with minor suggestions for improvement in terms of lighting and signage.
For families, the hotel provides a satisfactory experience, particularly with its accommodating breakfast service, although some logistical and maintenance issues are noted. The hotel is also pet-friendly, making it a suitable choice for families traveling with animals.
Beds at the Fenix Hotel Araxá are generally well-received with many guests commenting on their comfort and good mattress quality. Some issues with bed cleanliness and maintenance are reported, but overall, the bed quality contributes positively to the guest experience.
Overall, Fenix Hotel Araxá offers a pleasant and comfortable stay that aligns well with its three-star rating. The combination of its strategic location, commendable breakfast, comfortable rooms and friendly staff makes it an excellent option for budget-conscious travelers despite some areas needing improvement. The hotel's genuine three-star standard ensures a satisfactory stay for most guests.
Dog Friendly Hotel
This hotel welcomes both dogs and cats up to 8 kg for no additional fee. This pet-friendly policy, combined with its convenient location, makes it a practical choice for travelers with smaller pets.
Hotel with Parking
Fenix Hotel Araxá provides free private parking. The hotel is pet-friendly and offers comfortable accommodations, making it a practical option for travelers with cars and pets.
3-Star Hotel
This hotel offers air-conditioned rooms and free Wi-Fi. It features meeting rooms, a restaurant, and free on-site parking. Guests consistently praise its location and breakfast offerings.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Located conveniently close to Araxá airport, Fenix Hotel Araxá offers easy access to the entire city, making it a strategic choice for travelers. Its proximity to the highway and key junctions provides seamless connectivity for those passing through or attending events. The tranquil and peaceful surroundings contribute to a restful stay, away from the hustle and bustle of the city center.
While the hotel is slightly removed from the downtown area, it remains an excellent option for guests with vehicles, thanks to its ample parking and straightforward routes to city attractions. Despite the distance from local commerce and restaurants, visitors appreciate the hotel's quiet location and the ease of reaching necessary destinations.
Overall, Fenix Hotel Araxá is recognized for its strategic placement and accessibility, particularly suitable for transient travelers and those who prefer a serene environment.
Guests at Fenix Hotel Araxá have shared largely positive feedback about the hotel's breakfast. Many reviews highlight the exceptional quality, variety and taste of the breakfast offered. Phrases like excellent, very good and wonderful frequently appear with guests particularly appreciating the diverse selection of breads, cakes, fruits, cereals, eggs and some local foods. The breakfast is described as very complete, abundant and well-served, exceeding expectations in many cases.
However, there are mentions of occasional shortcomings, such as a lack of replenishment of certain items for guests arriving later and minor complaints about specific days when basic items like coffee or bread were missing. Despite these occasional issues, the overall impression remains highly favorable with the breakfast often cited as a standout feature of the stay. Guests also compliment the attentive and pleasant staff, which adds to the positive dining experience.
Fenix Hotel Araxá has received mixed reviews regarding its rooms, but several positive aspects stand out. Guests frequently praise the spaciousness of the rooms, describing them as large, comfortable and well-ventilated. The beds are often noted for their comfort and the showers receive commendations for their quality. Many visitors appreciate the modern look of some rooms and find them ideal for a comfortable stay.
Cleanliness is another highlight with many reviewers noting that their rooms were clean and well-organized. The size of the rooms is consistently mentioned as a positive feature, making them suitable for various needs, including home office setups. Guests also appreciate the cozy and secure ambiance with some rooms even providing an alarm system for added security.
However, the hotel does face criticism in certain areas. Several guests mention that the rooms are very dark and could benefit from better lighting and more comprehensive cleaning. There are also reports of maintenance issues, such as leaking mini-fridges, structural problems in bathrooms and dated furniture that needs attention. Additionally, some rooms lacked essential items like towels and mirrors and there were occasional issues with noise and cleanliness upon arrival.
In summary, while Fenix Hotel Araxá offers spacious, comfortable rooms that are well-suited for a pleasant stay, improvement in lighting, maintenance and cleaning services could enhance the overall guest experience.
At Fenix Hotel Araxá, guests often note the comfort of the beds, describing them as comfortable, very comfortable and even super comfortable. The size of the double beds also receives praise for being excellent. Many guests appreciate the good mattresses and firm beds, which contribute to a restful sleep. However, some reviews point out issues with bed cleanliness, such as finding hair on the beds, stained linens and a moldy smell. Another concern mentioned involves instances of joining two single beds, which some visitors found less than ideal, particularly when the beds were of different heights or when there was a partition in the middle. Additionally, some beds were reported with worn-out springs or even broken parts. Despite these occasional issues, the overall sentiment leans towards positive remarks about bed comfort at the hotel.
From guest reviews of Fenix Hotel Araxá, the consensus on cleanliness reveals varied experiences. Positive remarks highlight aspects like friendly staff, clean rooms, fresh-smelling bedding, tidy facilities and well-managed cleaning in some instances. Several guests appreciated the well-maintained and organized accommodations, describing environments that, at certain times, were impeccably clean, comfortable and fresh.
However, many reviews cited significant cleanliness issues throughout the hotel. Common complaints included dirty rooms and bathrooms with accumulated dirt in various areas, hair and dust on furniture and musty-smelling blankets. Specific problems were noted such as dirty countertops, leaking mini-fridges and bathroom fixtures, moldy shower stalls, stained bed linens and improperly cleaned sinks. Instances of receiving unprepared, filthy rooms at check-in were also mentioned. Additionally, some guests encountered issues with overall maintenance, highlighting structural problems like leaking bathrooms and old air conditioning units.
The unpleasant experiences also extended to public areas with reports of a dirty reception area and a dog obstructing the entrance. The recurring theme suggests a lack of consistent cleaning and maintenance across different stays, pointing to management issues that detract from the otherwise positive structural aspects and varied breakfast options offered by the hotel.
Fenix Hotel Araxá boasts a team of staff that is predominantly described as friendly, attentive and polite. Guests frequently highlight the courtesy and helpful nature of the employees. The reception staff often receives praise for being welcoming and accommodating with some notable mentions of night attendants like Gabriela. Many guests experience excellent service from the staff, including room cleaners and find the team to be very engaging and professional.
However, there are some inconsistencies in service quality with a few guests encountering issues such as unfriendly receptionists and poor assistance on certain occasions. Despite these isolated incidents, the overall sentiment remains positive, reflecting an attentive and service-oriented team that significantly enhances the guest experience even on the busiest days.
Moreover, the staff is often lauded for their agility and responsibility, ensuring a smooth and pleasant stay for most visitors. It's apparent that while there are areas for improvement, the majority of interactions with the staff at Fenix Hotel Araxá leave a favorable impression on guests.
The wifi at Fenix Hotel Araxá generally receives positive feedback from guests. Many reviewers mention that the internet works well with several noting that the wifi is good and working very well. However, there are a few instances where guests experienced slow internet or found that the wifi didn't work at all. Additionally, television options are somewhat limited with very few closed channels available. Overall, the wifi at the hotel seems to satisfy most guests, though there might be occasional connectivity issues.
Fenix Hotel Araxá provides a parking experience that guests generally view positively with a focus on being ample and spacious. The hotel's parking lot offers plenty of space for all vehicles and there is no need for reservations, which adds to the convenience. Its strategic location right at the hotel's door further enhances accessibility. However, the parking is entirely uncovered, which may be a consideration for guests during adverse weather conditions.
The hotel has its own parking lot, but some reviewers mentioned that the open-air setup could benefit from better lighting. While the parking spaces are ample, they are sometimes crowded and improved signage for disabled parking spaces is needed. Additionally, there are reports of noise early in the morning from a nearby bus parking lot. While the reception staff was noted for being helpful regarding parking concerns, some guests feel that parking fees could be incorporated into the daily rate for a more seamless experience.
The Fenix Hotel Araxá offers a mixed experience for families. While the breakfast service met the needs of many families, logistical challenges arose when it came to including children, especially during the pandemic. Despite some maintenance issues such as room walls needing painting and curtains falling, the overall service provided by the receptionists was appreciated. For those traveling with pets, the hotel demonstrated respect and accommodation. The hotel provided a perfect night of rest for families attending special events like weddings. However, some aspects like noisy devices and pillows showing signs of use detracted from the overall experience.
Fenix Hotel Araxá provides a pleasant experience that aligns well with its three-star rating. Its basic yet satisfactory facilities meet guest expectations with many highlighting its good location and commendable breakfast offerings. The hotel is praised for its comfortable accommodations and exceptional cost-benefit ratio, making it a preferred choice for budget-conscious travelers. Despite some issues with reservations and a few mentions of the hotel condition needing improvement, overall impressions remain positive with some guests considering it among the best hotels they have stayed in. The genuine three-star standard and great quality ensure a satisfactory stay for guests.
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Location
While the hotel is slightly removed from the downtown area, it remains an excellent option for guests with vehicles, thanks to its ample parking and straightforward routes to city attractions. Despite the distance from local commerce and restaurants, visitors appreciate the hotel's quiet location and the ease of reaching necessary destinations.
Overall, Fenix Hotel Araxá is recognized for its strategic placement and accessibility, particularly suitable for transient travelers and those who prefer a serene environment.
Breakfast
However, there are mentions of occasional shortcomings, such as a lack of replenishment of certain items for guests arriving later and minor complaints about specific days when basic items like coffee or bread were missing. Despite these occasional issues, the overall impression remains highly favorable with the breakfast often cited as a standout feature of the stay. Guests also compliment the attentive and pleasant staff, which adds to the positive dining experience.
Rooms
Cleanliness is another highlight with many reviewers noting that their rooms were clean and well-organized. The size of the rooms is consistently mentioned as a positive feature, making them suitable for various needs, including home office setups. Guests also appreciate the cozy and secure ambiance with some rooms even providing an alarm system for added security.
However, the hotel does face criticism in certain areas. Several guests mention that the rooms are very dark and could benefit from better lighting and more comprehensive cleaning. There are also reports of maintenance issues, such as leaking mini-fridges, structural problems in bathrooms and dated furniture that needs attention. Additionally, some rooms lacked essential items like towels and mirrors and there were occasional issues with noise and cleanliness upon arrival.
In summary, while Fenix Hotel Araxá offers spacious, comfortable rooms that are well-suited for a pleasant stay, improvement in lighting, maintenance and cleaning services could enhance the overall guest experience.
Beds
Cleanliness
However, many reviews cited significant cleanliness issues throughout the hotel. Common complaints included dirty rooms and bathrooms with accumulated dirt in various areas, hair and dust on furniture and musty-smelling blankets. Specific problems were noted such as dirty countertops, leaking mini-fridges and bathroom fixtures, moldy shower stalls, stained bed linens and improperly cleaned sinks. Instances of receiving unprepared, filthy rooms at check-in were also mentioned. Additionally, some guests encountered issues with overall maintenance, highlighting structural problems like leaking bathrooms and old air conditioning units.
The unpleasant experiences also extended to public areas with reports of a dirty reception area and a dog obstructing the entrance. The recurring theme suggests a lack of consistent cleaning and maintenance across different stays, pointing to management issues that detract from the otherwise positive structural aspects and varied breakfast options offered by the hotel.
Staff
However, there are some inconsistencies in service quality with a few guests encountering issues such as unfriendly receptionists and poor assistance on certain occasions. Despite these isolated incidents, the overall sentiment remains positive, reflecting an attentive and service-oriented team that significantly enhances the guest experience even on the busiest days.
Moreover, the staff is often lauded for their agility and responsibility, ensuring a smooth and pleasant stay for most visitors. It's apparent that while there are areas for improvement, the majority of interactions with the staff at Fenix Hotel Araxá leave a favorable impression on guests.
Wi-Fi
Parking
The hotel has its own parking lot, but some reviewers mentioned that the open-air setup could benefit from better lighting. While the parking spaces are ample, they are sometimes crowded and improved signage for disabled parking spaces is needed. Additionally, there are reports of noise early in the morning from a nearby bus parking lot. While the reception staff was noted for being helpful regarding parking concerns, some guests feel that parking fees could be incorporated into the daily rate for a more seamless experience.
Family
3 Star
No, Fenix Hotel Araxá doesn't have any pool.
No, a spa isn't available at Fenix Hotel Araxá.
Yes, Fenix Hotel Araxá welcomes dogs.
Yes, parking facilities are available at Fenix Hotel Araxá.
Yes, Fenix Hotel Araxá has a gym.
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