Crowne Plaza Crystal City-Washington, D.C. by IHG
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Summary of reviewsCrowne Plaza Crystal City-Washington, D.C. by IHG, receives considerable praise for its superb location, situated conveniently near Ronald Reagan Washington National Airport with a complimentary airport shuttle service. Guests find it ideal for both business and leisure, given its proximity to major attractions like the Lincoln Memorial, The Smithsonian museums, Crystal City Metro Station, the National Mall, Arlington Cemetery, the Pentagon and Ft. Myer. The surrounding neighborhood is described as quiet, safe and rich with dining options, shops and parks.
The breakfast experience is generally positive with many guests commending the variety and quality of the buffet, which features a range of options such as bacon, eggs, sausage and fresh fruit. However, some guests find the cost slightly high and note occasional minor shortcomings in food quality. Despite this, the convenience of a Starbucks in the lobby and the friendly breakfast staff enhance the dining experience.
Rooms at the hotel are frequently highlighted for their spaciousness, comfort and cleanliness. Guests particularly appreciate the comfortable beds, describing them as fantastic and conducive to a good night's sleep. However, some remarks mention smaller bathrooms and occasional issues such as outdated decor and minor cleanliness oversights, including dust and occasional bad smells.
Cleanliness is a mixed bag with many reviewers appreciating the clean rooms and comfortable beds; however, some point out lapses like dirty rags, stained towels and hair in the bathrooms. Overall, though, many guests are satisfied with the maintained cleanliness standards.
The hotel's staff is highly praised for their friendliness, helpfulness and professional service. Guests highlight the accommodating nature of the front desk and restaurant staff with specific employees like bartenders Madeline and Said and a receptionist named Michael, receiving special mentions for their exceptional service. While a few comments allude to impersonal interactions, the positive experiences largely outweigh the negatives.
Parking at the hotel is convenient but comes with a high fee, often reported between $40 to $45 per day, which many guests find steep. The parking garage is also noted to be tight, but its availability is appreciated despite the recurrent theme of expense.
The Crowne Plaza Crystal City stands out for its fantastic location by the airport, making it a favorable choice for business travelers. Efficient check-in and check-out processes, coupled with helpful staff and valuable amenities like the gym and business center, enhance its appeal for professional needs.
In summary, Crowne Plaza Crystal City-Washington, D.C., is a solid choice for travelers seeking a comfortable stay with great location benefits, excellent staff service and cozy beds. While there are some areas for improvement, particularly in room updates and cleanliness consistency, the overall experience is positive, making it a place many guests are willing to revisit.
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The breakfast experience is generally positive with many guests commending the variety and quality of the buffet, which features a range of options such as bacon, eggs, sausage and fresh fruit. However, some guests find the cost slightly high and note occasional minor shortcomings in food quality. Despite this, the convenience of a Starbucks in the lobby and the friendly breakfast staff enhance the dining experience.
Rooms at the hotel are frequently highlighted for their spaciousness, comfort and cleanliness. Guests particularly appreciate the comfortable beds, describing them as fantastic and conducive to a good night's sleep. However, some remarks mention smaller bathrooms and occasional issues such as outdated decor and minor cleanliness oversights, including dust and occasional bad smells.
Cleanliness is a mixed bag with many reviewers appreciating the clean rooms and comfortable beds; however, some point out lapses like dirty rags, stained towels and hair in the bathrooms. Overall, though, many guests are satisfied with the maintained cleanliness standards.
The hotel's staff is highly praised for their friendliness, helpfulness and professional service. Guests highlight the accommodating nature of the front desk and restaurant staff with specific employees like bartenders Madeline and Said and a receptionist named Michael, receiving special mentions for their exceptional service. While a few comments allude to impersonal interactions, the positive experiences largely outweigh the negatives.
Parking at the hotel is convenient but comes with a high fee, often reported between $40 to $45 per day, which many guests find steep. The parking garage is also noted to be tight, but its availability is appreciated despite the recurrent theme of expense.
The Crowne Plaza Crystal City stands out for its fantastic location by the airport, making it a favorable choice for business travelers. Efficient check-in and check-out processes, coupled with helpful staff and valuable amenities like the gym and business center, enhance its appeal for professional needs.
In summary, Crowne Plaza Crystal City-Washington, D.C., is a solid choice for travelers seeking a comfortable stay with great location benefits, excellent staff service and cozy beds. While there are some areas for improvement, particularly in room updates and cleanliness consistency, the overall experience is positive, making it a place many guests are willing to revisit.
Business Hotel
Crowne Plaza hotels are specifically designed for business travelers and often feature comprehensive meeting facilities, including ballrooms and multiple meeting rooms, a business center, and often an executive lounge.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Rooftop Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Rooftop Pool
Guest Reviews
Crowne Plaza Crystal City-Washington, D.C. by IHG boasts an exceptional location that is highly praised by its guests. The hotel is conveniently situated near the airport, making it an ideal choice for travelers seeking proximity to Ronald Reagan Washington National Airport. Additionally, it offers a complimentary airport shuttle service, easing transit for guests.
The hotel's strategic position provides ease of access to numerous attractions and important landmarks. It is just 10 minutes away from the Lincoln Memorial and The Smithsonian museums and offers a short walk to the Crystal City Metro Station, facilitating effortless travel to the city center, National Mall, Arlington Cemetery and other popular tourist spots. The Pentagon and Ft. Myer are also within close range, making it suitable for business travelers.
Guests appreciate the quiet and safe neighborhood with many dining options, shops and parks nearby, including Amazon Fresh on the corner. The hotel's proximity to various metro and train stations further enhances its appeal, ensuring that visitors can easily explore Washington, D.C.
The location is not only advantageous for sightseeing but also for those in town for work with several guests noting its convenience for their professional needs. Clean, comfortable rooms and friendly staff complement the excellent placement, making Crowne Plaza Crystal City a highly recommended stay for both leisure and business visitors.
The breakfast experience at the Crowne Plaza Crystal City-Washington, D.C. by IHG, garners mixed reviews but leans towards the positive. Guests frequently praise the good variety and quality of the breakfast buffet, describing it as very good by American standards and often boasting a range of options including bacon, eggs, sausage and fresh fruit. Some highlight that the breakfast is much fancier than expected and even call it spectacular.
However, the cost is a common sticking point with several guests noting that the breakfast felt a bit expensive for what was offered. Issues such as paying per person and additional fees were frequently mentioned and there were multiple comments about bookings not including breakfast as expected, leading to unexpected charges.
Guests also noted a few drawbacks in terms of breakfast options, particularly the lack of vegetables and some items occasionally being burnt or not fresh. Nevertheless, the convenience of having a Starbucks in the lobby and the overall positive remarks about the breakfast staff's friendliness and service contribute to a generally positive dining experience despite the critiques.
The close proximity to a metro station and the child-friendly environment are additional perks that make the hotel an attractive choice for many travelers. While breakfast might involve extra cost, for many it remains a highlight of their stay.
Guest reviews of the Crowne Plaza Crystal City-Washington, D.C. praise the hotel for its spacious and quiet rooms. Many visitors found the accommodations clean, comfortable and well-equipped with standout comfort coming from the comfy beds, described by some as fabulous. The cleanliness of the rooms and facility was consistently highlighted with several guests appreciating the visual appeal as well.
While the bathrooms received mixed feedback, noted for their cleanliness but often described as tiny, the overall room space and comfort seemed to overshadow these minor drawbacks. Some guests did mention that the rooms felt a bit outdated and in need of updating with isolated reports of bad smells and dirty carpets. However, the positive comments on room size, ample space for luggage and effective layout portray a generally favorable picture.
The location of the hotel was approved by reviewers, though there were mentions that the service could use some improvement. Additionally, parking was reported as expensive and limited. Despite these criticisms, the positive experiences with comfortable beds and clean, spacious rooms were a common theme, making for a largely satisfying stay.
The beds at Crowne Plaza Crystal City-Washington, D.C. by IHG, have predominantly received positive feedback from guests. Descriptions such as super comfortable, fantastic and best bed ever highlight the quality of sleep visitors can expect. Many reviews specifically praised the beds for being very large and incredibly comfortable with some guests mentioning they slept like a baby. The bedding was also appreciated, contributing to an overall excellent sleeping experience. However, there were a few isolated comments about bed comfort, including mentions of a full size bed being less than ideal and some discomfort with sofa beds and pillows. Overall, the majority of guests enjoyed a restful and cozy night's sleep, making the hotel's beds one of its standout features.
The cleanliness reviews for Crowne Plaza Crystal City-Washington, D.C. by IHG, present a mixed picture. Guests have noted that the overall cleanliness of the hotel was good and the property was clean. Many appreciated the clean and quiet rooms, describing them as clean, comfortable and having clean, comfortable beds. The staff received positive mentions for their hospitality, contributing to a general feeling of satisfaction.
However, there were notable concerns about cleanliness as well. Some guests reported finding dirty rags and stained towels and others mentioned hair in the bathroom and bed. Issues such as dusty rooms, dirty tubs and non-cleaned remote controls were also flagged. Specific complaints about the cleanliness of bathrooms and the occasional presence of hair were mentioned repeatedly, reflecting inconsistency in cleaning standards.
While many guests were pleased with the cleanliness and comfort, others suggested that some areas, particularly the bathrooms and outdated decor, need attention. Despite these issues, the hotel's location and the positive comments about many clean rooms indicate it still has much to offer.
The staff at Crowne Plaza Crystal City-Washington, D.C. by IHG generally receives high praise from guests. Many reviewers highlight the friendliness and helpfulness of the staff, particularly at the front desk and in the restaurant area. The team is often described as supportive, accommodating and polite with several mentions of specific employees going above and beyond to assist guests. Bartenders Madeline and Said, as well as a receptionist named Michael, are singled out for their exceptional service.
Despite some comments about staff being impersonal or occasionally speaking broken English, the overwhelmingly positive notes emphasize the staff’s warm and welcoming approach. Guests appreciate the smiles and positive attitudes, finding the personnel not only willing to help but also proactive in solving issues and improving their stay.
Housekeeping staff receive some criticism for oversight, but overall, the impression left by the staff at Crowne Plaza is one of warmth and professionalism, contributing significantly to the enjoyable and comfortable experience at the hotel.
Guests at the Crowne Plaza Crystal City-Washington, D.C. by IHG, have mixed feelings about the parking situation. Many reviews highlight the convenience of having parking available on-site; however, the cost associated with it seems to be a recurring concern. The parking fee, often cited as between $40 to $45 per day, is viewed as excessively high by several patrons, especially when compared to nearby public garages. Some even noted instances where parking for multiple cars compounded the expense significantly. Despite its convenience, the tightness of the parking garage is an additional point of contention. While the availability of parking is appreciated, the consensus leans towards the belief that the charges are steep and could ideally be reduced or included in the room rate, especially for hotel guests.
The Crowne Plaza Crystal City-Washington, D.C. by IHG, offers great value for the money with an ideal location and lovely staff. Guests highlight the fantastic hospitality and how clean and comfortable the accommodations are. However, some reviewers mention that the hotel needs to improve its room cleaning service and address issues related to cleanliness and staff. Despite these concerns, the kindness of the staff and overall positive experience make it a place many are willing to revisit.
The Crowne Plaza Crystal City-Washington, D.C. by IHG, is well-regarded by business travelers for its strategic location near the airport and the convenience of a complimentary shuttle service. Its proximity to business destinations adds to the ease of stay. The hotel's check-in and check-out processes are efficient, complemented by great and helpful staff. It offers a well-priced option within Crystal City, presenting a unique price-quality ratio. Although amenities like the gym and business center were noted, they seem to contribute positively to its appeal as a business travel accommodation.
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Location
The hotel's strategic position provides ease of access to numerous attractions and important landmarks. It is just 10 minutes away from the Lincoln Memorial and The Smithsonian museums and offers a short walk to the Crystal City Metro Station, facilitating effortless travel to the city center, National Mall, Arlington Cemetery and other popular tourist spots. The Pentagon and Ft. Myer are also within close range, making it suitable for business travelers.
Guests appreciate the quiet and safe neighborhood with many dining options, shops and parks nearby, including Amazon Fresh on the corner. The hotel's proximity to various metro and train stations further enhances its appeal, ensuring that visitors can easily explore Washington, D.C.
The location is not only advantageous for sightseeing but also for those in town for work with several guests noting its convenience for their professional needs. Clean, comfortable rooms and friendly staff complement the excellent placement, making Crowne Plaza Crystal City a highly recommended stay for both leisure and business visitors.
Breakfast
However, the cost is a common sticking point with several guests noting that the breakfast felt a bit expensive for what was offered. Issues such as paying per person and additional fees were frequently mentioned and there were multiple comments about bookings not including breakfast as expected, leading to unexpected charges.
Guests also noted a few drawbacks in terms of breakfast options, particularly the lack of vegetables and some items occasionally being burnt or not fresh. Nevertheless, the convenience of having a Starbucks in the lobby and the overall positive remarks about the breakfast staff's friendliness and service contribute to a generally positive dining experience despite the critiques.
The close proximity to a metro station and the child-friendly environment are additional perks that make the hotel an attractive choice for many travelers. While breakfast might involve extra cost, for many it remains a highlight of their stay.
Rooms
While the bathrooms received mixed feedback, noted for their cleanliness but often described as tiny, the overall room space and comfort seemed to overshadow these minor drawbacks. Some guests did mention that the rooms felt a bit outdated and in need of updating with isolated reports of bad smells and dirty carpets. However, the positive comments on room size, ample space for luggage and effective layout portray a generally favorable picture.
The location of the hotel was approved by reviewers, though there were mentions that the service could use some improvement. Additionally, parking was reported as expensive and limited. Despite these criticisms, the positive experiences with comfortable beds and clean, spacious rooms were a common theme, making for a largely satisfying stay.
Beds
Cleanliness
However, there were notable concerns about cleanliness as well. Some guests reported finding dirty rags and stained towels and others mentioned hair in the bathroom and bed. Issues such as dusty rooms, dirty tubs and non-cleaned remote controls were also flagged. Specific complaints about the cleanliness of bathrooms and the occasional presence of hair were mentioned repeatedly, reflecting inconsistency in cleaning standards.
While many guests were pleased with the cleanliness and comfort, others suggested that some areas, particularly the bathrooms and outdated decor, need attention. Despite these issues, the hotel's location and the positive comments about many clean rooms indicate it still has much to offer.
Staff
Despite some comments about staff being impersonal or occasionally speaking broken English, the overwhelmingly positive notes emphasize the staff’s warm and welcoming approach. Guests appreciate the smiles and positive attitudes, finding the personnel not only willing to help but also proactive in solving issues and improving their stay.
Housekeeping staff receive some criticism for oversight, but overall, the impression left by the staff at Crowne Plaza is one of warmth and professionalism, contributing significantly to the enjoyable and comfortable experience at the hotel.
Parking
4 Star
Business
Yes, Crowne Plaza Crystal City-Washington, D.C. by IHG has pool(s) that belong to one or more of the following categories: Rooftop Pool.
No, a spa isn't available at Crowne Plaza Crystal City-Washington, D.C. by IHG.
No, Crowne Plaza Crystal City-Washington, D.C. by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Crystal City-Washington, D.C. by IHG.
Yes, Crowne Plaza Crystal City-Washington, D.C. by IHG has a gym.
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