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Summary of reviewsErzhorn emerges as an exceptional destination for nature enthusiasts and those seeking a serene retreat, greatly appreciated for its superb location in the upper part of Arosa. Nestled amidst picturesque mountains and green alpine meadows, the hotel offers direct access to ski slopes, creating a perfect ski-in and ski-out experience. This access coupled with the nearby hiking and biking trails offers guests both adventure and tranquility. The slightly removed position from the village ensures a peaceful, quiet and relaxing atmosphere, complemented by the ease of access and parking convenience right at the property.
The accommodation at Erzhorn is undeniably inviting with rooms that are consistently praised for their comfort, cleanliness and modern amenities. Guests enjoy spacious, well-maintained rooms furnished in a tasteful, chalet-style decor, often featuring fantastic mountain views from large balconies. The hotel’s dedication to upkeep and renovation is apparent, although some minor issues like air quality or occasional noise disturbances were noted and promptly addressed. Overall, the rooms support a relaxing and gratifying stay.
The culinary offerings at Erzhorn stand out, especially its breakfast, which is frequently highlighted for its rich variety, quality local ingredients and overall deliciousness. The breakfast buffet is abundant, featuring a mix of fresh bread, homemade jams and local products with Bircher muesli being a standout favorite. Dinner services also receive accolades for their excellent quality and variety with dishes like Käsespätzle and Cordon Bleu delighting guests. The option for half-board is repeatedly commended, making dining at the hotel a notable pleasure.
Erzhorn’s cleanliness is consistently praised with both rooms and common areas (such as the restaurant) maintained to a high standard. The service provided by the friendly and attentive staff, particularly the welcoming Nau family, enhances this overall positive ambiance. Guests appreciate the warm, family-like atmosphere and the staff's willingness to help, whether providing recommendations or solving problems, further contributing to an enjoyable stay.
The hotel’s family-friendly environment makes it a great choice for those traveling with children, offering modern family rooms and a safe, low-traffic area. Pet owners also find Erzhorn accommodating with thoughtful amenities provided for dogs at no extra charge, making it a hassle-free option for travelers with pets.
For ski enthusiasts, the hotel’s prime location right on the slopes cannot be overstated, allowing for effortless ski-in and ski-out convenience. This along with the scenic beauty and proximity to additional hiking trails makes Erzhorn a dream destination for active, outdoor-oriented guests.
While the beds received mixed reviews with some finding them very comfortable and others noting issues like hardness or uncomfortable bedding, the consensus is that Erzhorn effectively caters to a wide range of needs and preferences, shrugging off minor setbacks to deliver a memorable and delightful stay overall.
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