Home2 Suites by Hilton Atlanta Downtown

Atlanta 33.75701100, -84.39093600 , 87 Walton Street (Show on Map)
7.8
Good


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Summary of reviewsHome2 Suites by Hilton Atlanta Downtown stands out as a highly recommended and centrally located hotel in the heart of Downtown Atlanta, making it an ideal base for both leisure and business travelers. Its prime location allows guests to easily explore nearby attractions such as Olympic Park, Sky Wheel and State Farm Arena with the added convenience of not needing to rely on a car to get around. The hotel’s proximity to the Congress Center and the airport further enhances its appeal, especially for those attending events or conferences.

Guests commend the hotel for its excellent amenities, which include a delightful rooftop view, spacious and clean rooms with modern facilities and a free breakfast that generally earns positive remarks for its variety and taste. The helpful and friendly staff, often highlighted by name for their exceptional service, contribute significantly to the positive guest experience. The pet-friendly environment is another appreciated feature.

The rooms are particularly noted for their cleanliness, spaciousness and comfortable beds, equipped with full kitchens or kitchenettes that make them ideal for extended stays. While there are occasional remarks about minor maintenance issues and specific cleanliness lapses in common areas, these are typically overshadowed by the overall positive comments about room standards and guest comfort.

Breakfast at the hotel receives a mix of reviews but leans positively with many guests praising the friendly staff and the variety of breakfast options, including popular items like breakfast sandwiches and waffles. Some guests suggest that more variety and healthier options would enhance the experience further.

Parking at the hotel, however, is a point of contention among guests. Valet parking is available but is considered expensive and some find the additional charge upon arrival to be a surprise. Despite the presence of a conveniently located gated parking garage across the street, confusion over parking options and fees detracts from the overall experience.

Overall, Home2 Suites by Hilton Atlanta Downtown is lauded for its central location, comfortable accommodations, quality amenities and an outstandingly friendly and helpful staff. These factors make it a top choice for those visiting Downtown Atlanta, ensuring a cozy and convenient stay.
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Hotel Taking Steps Towards Sustainability
This hotel is certified with ISO 14001:2015 (Environmental management system) and ISO 50001:2018 (Energy management systems). It integrates sustainable design elements including low-flow water fixtures, LED lighting, and Energy Star appliances. The hotel participates in Hilton's waste reduction initiatives, such as transitioning from individual bath toiletries to full-size dispensers, and uses real glass and chinaware to reduce disposables.

Dog Friendly Hotel
Home2 Suites are designed for longer stays and often welcome pets. While specific amenities for pets aren't detailed, their extended-stay focus usually includes pet-friendly features.

Accessible Hotel
This hotel is listed as having accessible rooms. Home2 Suites properties typically offer accessible features and amenities for guests with disabilities.

3-Star Hotel
Features modern suites with kitchenettes, ideal for longer stays in downtown Atlanta. It provides free breakfast and is close to attractions like the Georgia Aquarium.

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Hotel with Parking

Hotel with Gym

Room Types
Queen Studio Suite with Two Queen Beds - Non-Smoking This spacious, non-smoking queen room features a kitchenette, complete with a refrigerator, microwave, and stove top. Kitchenware is included, and a 42-inch flat-screen TV is provided in the seating area.

Studio Suite with Two Queen Beds - Hearing Access This spacious, non-smoking queen suite features a kitchenette, complete with a refrigerator, microwave, and stove top. Kitchenware is included, and a 42-inch flat-screen TV is provided in the seating area.

Queen Studio Suite - Mobility/Hearing Accessible/ Non-Smoking This spacious, non-smoking queen suite features a kitchenette, complete with a refrigerator, microwave, and stove top. Kitchenware is included, and a 42-inch flat-screen TV is provided in the seating area.

Queen Studio Suite - Hearing Access This spacious, non-smoking queen suite features a kitchenette, complete with a refrigerator, microwave, and stove top. Kitchenware is included, and a 42-inch flat-screen TV is provided in the seating area.

One-Bedroom Queen Suite - Non-Smoking This non-smoking, one-bedroom suite features separate living and sleeping areas. Featuring a 2-burner stove top, the kitchenette includes a microwave, refrigerator, and kitchenware. The living room has a dining table and a flat-screen TV.

Queen Suite This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating.

Queen Studio - Non-Smoking This studio is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit offers 1 bed.

Guest Reviews
7.8
Good
Location
Situated in the heart of Downtown Atlanta, Home2 Suites by Hilton Atlanta Downtown is an ideal base for exploring the city. The hotel's prime location places guests within walking distance of key attractions such as Olympic Park, the Sky Wheel and the State Farm Arena, making it perfect for tourists aiming to maximize their visit. Visitors attending events, whether concerts or NFL games, appreciate the convenience of being close to venues and not requiring a car to get around.

The central position of the hotel means it is near many tourist spots, ideal for those interested in both leisure and business trips with the Congress Center and city center easily accessible on foot. The location also offers proximity to the airport and the added benefit of valet parking, which guests find particularly convenient.

Besides its optimal location, the hotel features excellent amenities such as free breakfast, clean and spacious rooms and a pleasant rooftop view. Adding to the overall positive experience, guests commend the helpful, personable staff and the pet-friendly environment. Despite being in the bustling downtown area, the hotel ensures a comfortable and cozy stay, making it a top pick for visitors to Atlanta.

Breakfast
Home2 Suites by Hilton Atlanta Downtown offers a breakfast experience that has garnered a mix of reviews, yet leans towards the positive. Guests frequently praise the breakfast staff for their exceptional friendliness and helpfulness, contributing significantly to a pleasant dining experience. The breakfast options themselves are generally well-received with many noting the ample variety available to cater to different tastes and ages.

Noteworthy mentions include the delicious breakfast sandwiches and the popular waffle machine. Visitors also appreciate the blend of sweet and savory choices, as well as the overall quality and taste of the offerings. The presence of a roof top area for breakfast is a highlight for some, adding a pleasant touch to their morning routine.

However, some guests feel that the breakfast could benefit from more variety and healthier options. There are comments about the breakfast being somewhat standard with limited selection, especially at certain times when items are not replenished promptly. Despite these criticisms, many still found the breakfast to be very satisfying and a noteworthy part of their stay.

Overall, the friendly staff and good selection of breakfast items make for a positive start to the day for most guests at Home2 Suites by Hilton Atlanta Downtown.

Rooms
Home2 Suites by Hilton Atlanta Downtown offers spacious and well-equipped rooms that many guests find exceptionally clean and comfortable. The rooms feature amenities such as full kitchens or kitchenettes, which include appliances like microwaves and dishwashers, making them ideal for extended stays. Guests frequently mention the large, clean rooms with modern facilities and wood floors, praising the comfortable beds and good city views.

The staff receives high marks for their helpfulness and willingness to accommodate guests' needs, further enhancing the guest experience. Compliments are given for the hotel's breakfast with numerous options appreciated by the visitors. While there are occasional complaints about room features like sticky floors, outdated furniture or minor maintenance issues, these are generally overshadowed by the positive aspects. The rooms are seen as a great setup, sufficiently large and well-suited for families or groups.

Overall, the spaciousness and cleanliness of the rooms, combined with the supportive staff and good amenities, make this hotel a solid choice for travelers visiting downtown Atlanta.

Beds
Travelers staying at Home2 Suites by Hilton Atlanta Downtown have a lot to say about their sleeping arrangements and the majority of feedback leans toward the positive. Many guests highlight the comfort of the beds, frequently describing them as very comfortable or extremely comfy. Visitors affirm that the beds meet the high standards expected from Hilton properties, often mentioning that the beds contributed to a restful night's sleep.

However, there are some areas of improvement mentioned in the reviews. A few guests noted issues such as worn-out beds, mattresses needing upgrades and flat pillows, indicating some inconsistencies in room conditions. There were also isolated reports of less-than-ideal scenarios such as dirty sofas in rooms and a specific case mentioning a sofabed with bed bugs.

Despite these few drawbacks, most guests found the beds to be a strong point of their stay with many enjoying the spacious, clean and comfortable environment that the hotel provides.

Cleanliness
Home2 Suites by Hilton Atlanta Downtown generally provides a clean and comfortable stay with many guests highlighting the cleanliness of the rooms. Visitors often found their accommodations to be very clean with some specifically noting the excellent condition of the bathrooms and the overall sanitation of their suites. Positive mentions frequently point out the cleanliness, comfort and nice touches that contribute to a pleasant experience.

However, some reviews indicate areas in need of improvement, such as the cleanliness of common areas and floors, which guests to this city-centric hotel noticed upon arrival. Occasionally, issues were noted with the timing of housekeeping services or the thoroughness of cleaning in specific instances, leading to inconsistent experiences. Despite this, the friendliness of the staff and the comfortable, spacious rooms often compensated for these shortfalls.

In summary, while the hotel generally maintains good cleaning standards, particularly within the rooms themselves, there are occasional lapses that could use attention. The welcoming atmosphere, helpful staff and comfortable accommodations make this hotel a worthwhile consideration for travelers visiting downtown Atlanta.

Staff
The staff at Home2 Suites by Hilton Atlanta Downtown receive high praise from guests, who consistently describe them as outstanding, personable and exceptionally helpful. Many reviewers highlight the team's friendliness, noting that everyone encountered was smiling, welcoming and attentive to their needs. Specific staff members, such as Ms. Tee and manager Chris Bryant, are mentioned for their above-and-beyond assistance and dedication.

Guests frequently use terms like polite, professional and accommodating to describe their interactions with the staff. The overall consensus is that the hotel boasts the friendliest and most helpful team with many guests remarking that it was the best service they had ever experienced. The promptness and professionalism of the staff further add to the positive experiences of the guests.

Several reviews specifically mention the front desk staff, including Wendy, for their exceptional service during check-in and throughout the stay. The team's willingness to assist with both routine and unexpected issues, such as handling reservations glitches or arranging package deliveries, is highly appreciated. Overall, the consistent thread running through the reviews is the remarkable hospitality of the staff, which significantly enhances the guests' stays.

Parking
Guests at Home2 Suites by Hilton Atlanta Downtown have mixed opinions about the parking situation at the hotel. While there is an option for valet parking, many guests find the $40 nightly fee to be rather steep. Some reviews mentioned that the cost for parking seems particularly high compared to other destinations, such as Canal Street in New Orleans, where parking is more affordable and hotels offer discounts.

Despite the valet option being available, some guests found it inconvenient that parking was not included in the room price and were surprised by the additional charge upon arrival. For those who wish to avoid the valet fee, the street parking near the hotel proved challenging to navigate and equally costly.

On a positive note, there is a gated parking garage conveniently located right across the street from the hotel, which some guests appreciated. Nonetheless, confusion regarding parking options and access points to the garage was a common concern.

Overall, while the hotel does provide parking solutions, the high cost and lack of clear communication regarding the parking fees and options detract from the overall guest experience.


No, Home2 Suites by Hilton Atlanta Downtown doesn't have any pool.

No, a spa isn't available at Home2 Suites by Hilton Atlanta Downtown.

Yes, Home2 Suites by Hilton Atlanta Downtown welcomes dogs.

Yes, parking facilities are available at Home2 Suites by Hilton Atlanta Downtown.

Yes, Home2 Suites by Hilton Atlanta Downtown has a gym.

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