Sonesta ES Suites Atlanta - Perimeter Center North
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Summary of reviewsSonesta ES Suites Atlanta - Perimeter Center North stands out as a well-located, comfortable and practical choice for travelers, nestled in a serene, quiet neighborhood with easy access to major attractions and downtown Atlanta. Guests frequently highlight the convenience of its setting, particularly for business travelers with its proximity to shopping centers, dining options and essential destinations like corporate offices and a metro station. The surrounding area adds to the appeal with a feeling of safety, cleanliness and convenience, including nearby stores and a variety of decent restaurants.
The hotel offers an enjoyable breakfast experience that many guests, especially families, praise for its quality and options including sausages, eggs, hash browns and grits. The facilities supporting the breakfast service are noted for being fresh and clean. However, there are some areas for improvement, particularly in terms of variety, consistency and the "grab and go" option during the COVID-19 pandemic which did not meet guests' expectations.
Rooms at the hotel receive praise for their spaciousness and comfortable apartment-style setup, making them suitable for larger groups or families. The well-equipped kitchenettes and home-like atmosphere are particularly appreciated. However, cleanliness and maintenance issues, such as unpleasant odors, bugs and outdated furniture, have been noted by multiple guests. Some have reported inconsistent housekeeping and broken facilities, which detracts from an otherwise homely experience.
Cleanliness is a significant area of concern with several guests expressing disappointment over dirty carpets, walls, curtains and the presence of odors. Some rooms have been found spacious and comfortable when in good condition, but there is a clear need for substantial improvements in housekeeping and maintenance to meet guest expectations.
The staff experience at Sonesta ES Suites Atlanta - Perimeter Center North is mixed. On the positive side, front desk personnel are often described as kind, helpful and polite with specific staff members and managers receiving accolades for exceptional service. However, there have been reports of rudeness and poor communication regarding fees and services, along with consistent criticism of housekeeping standards.
Free wifi receives mixed reviews with some guests praising its strength and reliability, while others report connectivity issues and the need for internet support. Parking is generally appreciated for its proximity to the building, though concerns about limited availability, especially at night, are common. The daily parking fee of $5 is viewed as a downside by some guests.
The hotel is noted for its pet-friendly environment, welcoming guests and their furry companions warmly and ensuring a comfortable stay for all. This feature is particularly valued by travelers who wish to bring their pets along.
In summary, Sonesta ES Suites Atlanta - Perimeter Center North offers a well-located, comfortable stay with spacious rooms and a homely atmosphere. While the breakfast and staff receive positive remarks, improvements in cleanliness, maintenance and some service aspects would enhance the overall guest experience.
Categories
The hotel offers an enjoyable breakfast experience that many guests, especially families, praise for its quality and options including sausages, eggs, hash browns and grits. The facilities supporting the breakfast service are noted for being fresh and clean. However, there are some areas for improvement, particularly in terms of variety, consistency and the "grab and go" option during the COVID-19 pandemic which did not meet guests' expectations.
Rooms at the hotel receive praise for their spaciousness and comfortable apartment-style setup, making them suitable for larger groups or families. The well-equipped kitchenettes and home-like atmosphere are particularly appreciated. However, cleanliness and maintenance issues, such as unpleasant odors, bugs and outdated furniture, have been noted by multiple guests. Some have reported inconsistent housekeeping and broken facilities, which detracts from an otherwise homely experience.
Cleanliness is a significant area of concern with several guests expressing disappointment over dirty carpets, walls, curtains and the presence of odors. Some rooms have been found spacious and comfortable when in good condition, but there is a clear need for substantial improvements in housekeeping and maintenance to meet guest expectations.
The staff experience at Sonesta ES Suites Atlanta - Perimeter Center North is mixed. On the positive side, front desk personnel are often described as kind, helpful and polite with specific staff members and managers receiving accolades for exceptional service. However, there have been reports of rudeness and poor communication regarding fees and services, along with consistent criticism of housekeeping standards.
Free wifi receives mixed reviews with some guests praising its strength and reliability, while others report connectivity issues and the need for internet support. Parking is generally appreciated for its proximity to the building, though concerns about limited availability, especially at night, are common. The daily parking fee of $5 is viewed as a downside by some guests.
The hotel is noted for its pet-friendly environment, welcoming guests and their furry companions warmly and ensuring a comfortable stay for all. This feature is particularly valued by travelers who wish to bring their pets along.
In summary, Sonesta ES Suites Atlanta - Perimeter Center North offers a well-located, comfortable stay with spacious rooms and a homely atmosphere. While the breakfast and staff receive positive remarks, improvements in cleanliness, maintenance and some service aspects would enhance the overall guest experience.
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Guest Reviews
Located in a serene, quiet neighborhood, the Sonesta ES Suites Atlanta - Perimeter Center North boasts an ideal setting for guests. Its perfect positioning provides easy access to major attractions and essential destinations, including downtown Atlanta, Buckhead, shopping centers and dining options—many of which are just a short drive away. Guests frequently highlight the convenience of the hotel's location, especially for those traveling for work with close proximity to a metro station and various corporate offices.
The area surrounding the hotel is noted for its peaceful and secluded environment, offering a pleasant contrast to the bustling city. The proximity to stores like Walmart and Publix, along with a variety of decent restaurants and the mall, adds to the convenience. Visitors appreciate the feeling of safety and the cleanliness of the hotel itself, as well as the spacious, apartment-like rooms that provide a homey atmosphere.
The hotel's complimentary breakfast and the friendly, helpful staff also receive positive mentions, enhancing the overall experience. Whether for business or leisure, the Sonesta ES Suites Atlanta - Perimeter Center North stands out as a well-located, comfortable and highly practical choice for travelers.
Sonesta ES Suites Atlanta - Perimeter Center North offers a breakfast experience that has garnered mixed feedback from guests. On the positive side, many appreciated the breakfast, describing it as very good, excellent and even awesome with mentions of a warm, hot breakfast buffet available every morning. Families, in particular, noted that children enjoyed the breakfast daily, highlighting a good breakfast bar and wonderful breakfast options that included sausages, eggs, hash brown potatoes and grits. The facilities supporting the breakfast service were also praised for being fresh and clean.
However, there were several areas where guests felt the breakfast could be improved. Some expressed disappointment over the limited variety with specific items like bacon only being available on certain days. Others noted that breakfast service concluded too early, especially on weekdays and that replenishment of items ceased well before the end time. While some guests felt the breakfast was enjoyable, they hoped for a wider selection.
During the COVID-19 pandemic, the hotel shifted to a "grab and go" breakfast option that many found unsatisfactory. These pre-packaged bags, containing items like a granola bar, muffin and bottled water, did not meet the expectations set by the traditional hot breakfast advertised online.
Overall, while many guests found the breakfast at Sonesta ES Suites Atlanta - Perimeter Center North to be a good and convenient start to their day, there is clear room for improvement in terms of variety, consistency and meeting guest expectations. The hotel's clean and well-maintained facilities add to the commendable aspects of the breakfast experience.
The rooms at Sonesta ES Suites Atlanta - Perimeter Center North are generally praised for their spaciousness and comfortable apartment-style setup. Many guests appreciate the size of the suites, which often include multiple bedrooms, bathrooms and kitchenettes, making them suitable for larger groups or families. The rooms are often described as big, clean and well-equipped with necessary kitchen utensils, providing a home-like atmosphere.
However, there were notable criticisms regarding cleanliness and maintenance. Some guests reported issues such as unpleasant odors (e.g., stale cigarettes, urine), sightings of bugs and outdated furniture. Inconsistent housekeeping and the presence of soiled towels and trash were also concerns. Additionally, some facilities like the bathrooms and sofa beds received negative mentions for being broken or uncomfortable.
While the setup and space of the rooms were frequently highlighted as positives, the overall experience seemed mixed due to these repeated issues with cleanliness and maintenance. Yet, when conditions were favorable, guests felt right at home in the spacious and well-arranged units, enjoying good customer service and the practicality of the apartment-style accommodations.
The beds at Sonesta ES Suites Atlanta - Perimeter Center North generally receive mixed reviews, though many guests highlight the comfort and positive experiences. Several guests found the beds very comfortable and the spacious rooms clean, describing sleeping arrangements as comfy with soft, king-size beds. Positive feedback includes comfortable and clean environments, adding to a pleasant stay. However, some guests experienced discomfort with hard or soiled beds, inadequate bedding such as thin covers and a lack of pillows and issues with cleanliness, including dirty sheets and stained beds. While some encountered issues like dirty carpets and personal items left behind from previous guests, the king-size beds and apartment-like space contributed to an overall good experience for others.
Guest reviews of Sonesta ES Suites Atlanta - Perimeter Center North reveal significant issues concerning the hotel's cleanliness. Many expressed disappointment with dirty carpets, walls and curtains, as well as food remnants and roaches in the rooms. Odors, including dog urine, smoke and mildew, were reported frequently, contributing to a negative experience for some visitors.
Housekeeping performance was criticized repeatedly with some reviews mentioning a lack of clean towels and insufficient room cleaning. Guests also noted problems with dirty sheets, hair in various places, stained furnishings and malfunctioning appliances and fixtures. Despite these concerns, a few guests found their rooms spacious, comfortable and clean with some expressing satisfaction with the layout and availability of amenities.
Overall, while there were some positive comments about the cleanliness and comfort of certain rooms, the overwhelming sentiment from the reviews highlights a need for substantial improvements in housekeeping and maintenance to meet guest expectations.
At Sonesta ES Suites Atlanta - Perimeter Center North, the staff receives mixed reviews. On the positive side, numerous guests praise the front desk personnel for being kind, helpful and polite. Several specific staff members, including managers, are highlighted for their exceptional service and attentiveness, making guests feel welcome and cared for. The check-in process is often described as efficient and many guests note the accommodating and friendly nature of the staff.
However, the reviews also reveal some negative experiences. There are mentions of rude and uncaring staff members with specific instances of poor communication regarding fees and complimentary services. Additionally, housekeeping receives consistent criticism for its standards with multiple guests mentioning poor cleanliness and maintenance issues.
Despite some negative feedback, it appears that many guests appreciate the helpful and polite nature of the majority of the staff, particularly at the front desk and management level. The positive interactions with the staff seem to stand out, providing a warm and welcoming atmosphere for many visitors.
The wifi at Sonesta ES Suites Atlanta - Perimeter Center North has received mixed feedback from guests. While many have praised the strength and reliability of the connection, describing it as good, there are notable instances where others have reported difficulties. Some guests experienced issues with connectivity with complaints ranging from the internet not connecting at all to the wifi going out after the first night. There were also mentions of having to contact internet support for assistance. This indicates that while the wifi can be excellent, the experiences can vary significantly among guests.
Visitors to Sonesta ES Suites Atlanta - Perimeter Center North have noted a few aspects of the parking situation at the hotel, both positive and negative. While guests appreciated that parking spaces were close to the building and found it easy to locate a spot at times, many expressed concerns about the limited availability, particularly late at night. The parking was described as tight but generally manageable, although some guests mentioned having to park far from their rooms and then walk back. The hotel charges a daily parking fee of $5, which several reviewers mentioned as a downside. Despite these issues, staff were seen as polite and helpful, directing guests to available parking spaces. However, some noted a need for a larger parking lot to accommodate more vehicles comfortably, especially during peak times. There were also mentions of an overflowing trashcan in the parking lot, highlighting a need for better maintenance in this area.
Sonesta ES Suites Atlanta - Perimeter Center North is highlighted for its pet-friendly environment, welcoming furry companions with open arms. The hotel receives positive remarks for its friendly and clean atmosphere, making it a comfortable stay for both guests and their pets. The ability to bring pets, such as dogs, especially resonates with guests who appreciate the seamless inclusion of their four-legged friends. However, it's noted that the parking space availability might be limited. Overall, the hotel stands out as a pet-friendly choice, making it easier for travelers to bring their cherished pets along for the journey.
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Location
The area surrounding the hotel is noted for its peaceful and secluded environment, offering a pleasant contrast to the bustling city. The proximity to stores like Walmart and Publix, along with a variety of decent restaurants and the mall, adds to the convenience. Visitors appreciate the feeling of safety and the cleanliness of the hotel itself, as well as the spacious, apartment-like rooms that provide a homey atmosphere.
The hotel's complimentary breakfast and the friendly, helpful staff also receive positive mentions, enhancing the overall experience. Whether for business or leisure, the Sonesta ES Suites Atlanta - Perimeter Center North stands out as a well-located, comfortable and highly practical choice for travelers.
Breakfast
However, there were several areas where guests felt the breakfast could be improved. Some expressed disappointment over the limited variety with specific items like bacon only being available on certain days. Others noted that breakfast service concluded too early, especially on weekdays and that replenishment of items ceased well before the end time. While some guests felt the breakfast was enjoyable, they hoped for a wider selection.
During the COVID-19 pandemic, the hotel shifted to a "grab and go" breakfast option that many found unsatisfactory. These pre-packaged bags, containing items like a granola bar, muffin and bottled water, did not meet the expectations set by the traditional hot breakfast advertised online.
Overall, while many guests found the breakfast at Sonesta ES Suites Atlanta - Perimeter Center North to be a good and convenient start to their day, there is clear room for improvement in terms of variety, consistency and meeting guest expectations. The hotel's clean and well-maintained facilities add to the commendable aspects of the breakfast experience.
Rooms
However, there were notable criticisms regarding cleanliness and maintenance. Some guests reported issues such as unpleasant odors (e.g., stale cigarettes, urine), sightings of bugs and outdated furniture. Inconsistent housekeeping and the presence of soiled towels and trash were also concerns. Additionally, some facilities like the bathrooms and sofa beds received negative mentions for being broken or uncomfortable.
While the setup and space of the rooms were frequently highlighted as positives, the overall experience seemed mixed due to these repeated issues with cleanliness and maintenance. Yet, when conditions were favorable, guests felt right at home in the spacious and well-arranged units, enjoying good customer service and the practicality of the apartment-style accommodations.
Beds
Cleanliness
Housekeeping performance was criticized repeatedly with some reviews mentioning a lack of clean towels and insufficient room cleaning. Guests also noted problems with dirty sheets, hair in various places, stained furnishings and malfunctioning appliances and fixtures. Despite these concerns, a few guests found their rooms spacious, comfortable and clean with some expressing satisfaction with the layout and availability of amenities.
Overall, while there were some positive comments about the cleanliness and comfort of certain rooms, the overwhelming sentiment from the reviews highlights a need for substantial improvements in housekeeping and maintenance to meet guest expectations.
Staff
However, the reviews also reveal some negative experiences. There are mentions of rude and uncaring staff members with specific instances of poor communication regarding fees and complimentary services. Additionally, housekeeping receives consistent criticism for its standards with multiple guests mentioning poor cleanliness and maintenance issues.
Despite some negative feedback, it appears that many guests appreciate the helpful and polite nature of the majority of the staff, particularly at the front desk and management level. The positive interactions with the staff seem to stand out, providing a warm and welcoming atmosphere for many visitors.
Wi-Fi
Parking
Dog Friendly
No, Sonesta ES Suites Atlanta - Perimeter Center North doesn't have any pool.
No, a spa isn't available at Sonesta ES Suites Atlanta - Perimeter Center North.
Yes, Sonesta ES Suites Atlanta - Perimeter Center North welcomes dogs.
Yes, parking facilities are available at Sonesta ES Suites Atlanta - Perimeter Center North.
Yes, Sonesta ES Suites Atlanta - Perimeter Center North has a gym.
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