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Summary of reviewsThe Holiday Inn Auburn-Finger Lakes Region by IHG provides a generally positive experience for travelers seeking a convenient, comfortable, and welcoming stay. The hotel's prime location is one of its standout features, offering ease of access to various attractions and events around the Auburn-Finger Lakes area. Visitors often appreciate the abundance of destinations within walking distance, bolstering the value of staying here. Complementing this is the consistently praised breakfast, which is highlighted for its quality, generous portions, and accommodating service, proving to be a standout aspect that enhances the overall stay.
Guests express satisfaction with the clean and modern rooms, which are well-maintained and thoughtfully laid out, including conveniences such as mini fridges. While some minor maintenance issues are noted, they are overshadowed by the comfort and size of the rooms, making them among the nicest compared to other stays. Cleanliness throughout the hotel receives favorable feedback, with many guests appreciating the fresh and tidy environment, contributing to a sense of safety and comfort. Any specific issues mentioned are largely atypical, maintaining an overall impression of cleanliness and comfort complemented by friendly and attentive staff.
The hotel's staff are particularly commended for their friendliness and helpfulness, enhancing the guest experience with their accommodating service. The outgoing and polite nature of the staff, including exceptional service from the evening attendant, ensures a welcoming and responsive atmosphere that leaves guests feeling valued. The indoor pool, situated in an open and pleasant space, is another highlight, especially appreciated by families. It offers a relaxing environment for swimming and unwinding, contributing positively to the guest experience. Although occasional disruptions occur, they are rare and do not detract significantly from the overall enjoyment of the facility. Altogether, the Holiday Inn Auburn-Finger Lakes Region is a recommended choice, offering a harmonious blend of convenience, service, and amenities.
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