Best Western Plus Augusta Civic Center Inn
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Summary of reviewsThe Best Western Plus Augusta Civic Center Inn enjoys a prime location that appeals to a wide range of visitors, thanks to its proximity to the Civic Center, nearby shopping plazas, restaurants, and easy access to major highways. This makes it an ideal choice for event-goers and travelers seeking convenience and accessibility. Many guests appreciate the hotel’s serene surroundings, which offer a balance of relaxation and accessibility to Augusta's attractions.
Breakfast at the inn receives generally favorable reviews for its variety and the quality of food choices, with the inclusion of breakfast in the price being a notable plus. The clean facilities and all-day coffee enhance the breakfast experience, supported by friendly staff who contribute positively. While some guests found the offerings standard, many deem it a good start to their day.
When it comes to rooms, many guests commend the comfort and cleanliness, with beds and bathrooms typically meeting expectations. The rooms provide necessary amenities like a TV, fridge, and microwave, contributing to a comfortable stay. However, feedback on room size and outdated appearances is mixed, and some guests noted issues with odors and noise due to thin walls.
Cleanliness receives consistent praise, with rooms and bathrooms recognized for being tidy and well-maintained. The hotel maintains a clean and pleasant atmosphere, further enhanced by the amicable and helpful staff. Specific team members, such as Brenda, receive accolades for their exceptional service, especially during breakfast.
The experience with beds varies among guests; many find them comfortable and conducive to a restful night's sleep, while others report issues with comfort, describing the beds as too soft, too stiff, or uneven, often disrupting their rest.
Overall, the Best Western Plus Augusta Civic Center Inn offers a welcoming environment with a strong focus on convenience, cleanliness, and friendly service, although some aspects of room comfort could benefit from improvement.
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Breakfast at the inn receives generally favorable reviews for its variety and the quality of food choices, with the inclusion of breakfast in the price being a notable plus. The clean facilities and all-day coffee enhance the breakfast experience, supported by friendly staff who contribute positively. While some guests found the offerings standard, many deem it a good start to their day.
When it comes to rooms, many guests commend the comfort and cleanliness, with beds and bathrooms typically meeting expectations. The rooms provide necessary amenities like a TV, fridge, and microwave, contributing to a comfortable stay. However, feedback on room size and outdated appearances is mixed, and some guests noted issues with odors and noise due to thin walls.
Cleanliness receives consistent praise, with rooms and bathrooms recognized for being tidy and well-maintained. The hotel maintains a clean and pleasant atmosphere, further enhanced by the amicable and helpful staff. Specific team members, such as Brenda, receive accolades for their exceptional service, especially during breakfast.
The experience with beds varies among guests; many find them comfortable and conducive to a restful night's sleep, while others report issues with comfort, describing the beds as too soft, too stiff, or uneven, often disrupting their rest.
Overall, the Best Western Plus Augusta Civic Center Inn offers a welcoming environment with a strong focus on convenience, cleanliness, and friendly service, although some aspects of room comfort could benefit from improvement.
Business Hotel
This hotel provides essential amenities for business travelers. While specific details are limited, Best Western hotels generally offer business-friendly services such as meeting spaces and business centers.
Hotel with Parking
Guests at this hotel benefit from free self-parking, with outdoor parking available. The hotel also accommodates larger vehicles with designated truck/RV parking.
Accessible Hotel
Best Western Plus Augusta Civic Center Inn offers accessible rooms. These include 1 King, Mobility Accessible, Communication Assistance, Walk In. The hotel is wheelchair-accessible.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Nestled in a prime spot, the Best Western Plus Augusta Civic Center Inn boasts an enviable location that appeals to a wide range of visitors. Its proximity to the Civic Center makes it an excellent choice for event-goers, while easy access to major highways enhances its appeal for travelers seeking convenience. The hotel is strategically positioned near a shopping plaza and a variety of restaurants, adding to its practicality for those who value being close to dining and retail options. Likewise, the nearby mall and Walmart further enhance shopping opportunities for guests. This well-placed hotel also serves as a suitable base for trips to the University, ensuring that different types of travelers find it fitting for their needs. The quiet surroundings coupled with excellent freeway access make it a highly favorable option for visitors to Augusta, offering a perfect balance of serenity and accessibility.
The breakfast at Best Western Plus Augusta Civic Center Inn receives a predominantly positive reception from guests. It is often described as very good and excellent, with many appreciating the variety and selection of food choices available. The breakfast is included in the price, which adds to its appeal. Guests particularly enjoyed the great options and found the facilities clean and pleasant. The availability of all-day coffee is a noted bonus. Friendly staff contribute to an enjoyable breakfast experience. While there are commendable aspects, some guests found the breakfast to be standard or adequate, and a few mentioned issues with certain items running out or the overall taste not meeting expectations. Overall, the breakfast provides a good start to the day with plenty of choices that cater well to most travelers.
The Best Western Plus Augusta Civic Center Inn offers a mixed experience for its guests. On the positive side, several reviewers appreciated the comfort and cleanliness of the rooms, noting that both the bedding and bathrooms met expectations for a satisfactory stay. The hotel's location is also highlighted as convenient, providing easy access to nearby attractions and amenities. However, there are concerns regarding room size, with some guests finding them small and outdated. Odors seem to be an issue, with guests reporting musty smells and unpleasant scents, potentially from the linens or other sources. The thin walls may contribute to noise disturbances, and limited elevator access requires some patience. While the hotel meets basic comfort needs, there are areas that could benefit from updates and improvements.
At the Best Western Plus Augusta Civic Center Inn, opinions about the beds varied significantly among guests. Many highlighted the comfort and cleanliness of their beds, praising them as a restful escape with comfortable mattresses that contributed to a pleasant night's sleep. However, it's worth noting that other guests experienced discomfort, describing the beds as either too soft, too stiff, or uneven, making it difficult to settle in. Some beds squeaked and groaned, adding to the disruption during rest. A few guests also felt that the mattresses were not up to standard, with complaints about their condition and the size of beds in certain rooms. Overall, while some guests found their beds to be satisfactory, others felt the need for improvement in both comfort and maintenance.
At the Best Western Plus Augusta Civic Center Inn, guests frequently commend the hotel for its cleanliness and welcoming atmosphere. Many reviews highlight the rooms as being clean, adequately sized, and well-equipped, providing all necessary amenities like a TV, fridge, and microwave. The bathrooms receive praise for their cleanliness and ample supply of towels, with spacious showers offering plenty of hot water. The linens are noted to be clean, contributing to an overall impression of a neat and tidy environment.
The hotel's property maintains a clean and quiet ambiance, which further enhances the sense of tranquility. Additionally, the staff and personnel are described as friendly, helpful, and pleasant, adding to the positive experience of staying at the hotel. However, it is important to note that not every guest experience has been flawless, with a few mentions of rooms that were not up to par in terms of cleanliness and appearances described as old or dirty. Overall, the majority of feedback suggests that Best Western Plus Augusta Civic Center Inn is a well-located option that takes care to ensure guests enjoy a clean and comfortable stay.
The Best Western Plus Augusta Civic Center Inn boasts an impressive record of positive guest experiences, particularly when it comes to the quality of its staff. Reviews consistently highlight the exceptional friendliness and helpfulness of the team. Guests frequently commend the staff for their efficiency, professionalism, and positive attitude, especially during breakfast service. Brenda, in particular, stands out for providing exceptional service. The reception staff are noted for their understanding, ensuring a warm welcome to all who visit. Despite some challenges, the staff's dedication shines through, making the hotel a place where guests feel valued and well-taken care of.
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Location
Breakfast
Rooms
Beds
Cleanliness
The hotel's property maintains a clean and quiet ambiance, which further enhances the sense of tranquility. Additionally, the staff and personnel are described as friendly, helpful, and pleasant, adding to the positive experience of staying at the hotel. However, it is important to note that not every guest experience has been flawless, with a few mentions of rooms that were not up to par in terms of cleanliness and appearances described as old or dirty. Overall, the majority of feedback suggests that Best Western Plus Augusta Civic Center Inn is a well-located option that takes care to ensure guests enjoy a clean and comfortable stay.
Staff
No, Best Western Plus Augusta Civic Center Inn doesn't have any pool.
No, a spa isn't available at Best Western Plus Augusta Civic Center Inn.
Yes, Best Western Plus Augusta Civic Center Inn welcomes dogs.
Yes, parking facilities are available at Best Western Plus Augusta Civic Center Inn.
Yes, Best Western Plus Augusta Civic Center Inn has a gym.
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