The Hyatt Regency Mexico City is a top-rated, five-star hotel located in the upscale neighborhood of Polanco. Guests rave about the convenient location with easy access to great restaurants and sites in the area, as well as the ease of getting around the city. The hotel itself is modern and elegant with spacious and luxurious rooms and attentive service from the friendly staff. Many guests specifically mention the excellent views from the hotel, including overlooking Chapultepec forest. The breakfast is a highlight for many guests with comments praising the quality and variety of the buffet and the attentive staff. The hotel's cleanliness is also highly praised with guests describing it as sparkling clean and impeccable. The staff is extraordinary friendly, helpful and professional, providing outstanding service to each and every guest. The gym and spa are top-quality and boast big, modern machines, making it an excellent choice for fitness enthusiasts. The beds are described as very comfortable, ensuring a peaceful and restful night's sleep. Overall, the Hyatt Regency Mexico City is an exceptional choice for those visiting Mexico City with many guests saying they will return to this phenomenal and amazing hotel.
Hotel Parque Satelite consistently receives high praise from guests for its strategic location near shopping centers, restaurants and major transportation routes, offering an ideal base for both business and leisure travelers. The tranquil environment, despite its central location, allows for a peaceful stay, complemented by excellent service, cleanliness and comfortable, well-sized rooms.
The breakfast service at the hotel is generally well-received with guests highlighting the quality, affordability and variety of the offerings. The staff's hospitality during breakfast is a notable plus, although some guests mention occasional issues with wait times and the inclusion of breakfast in room rates. Dinner experiences are similarly positive with the on-site restaurant earning commendations for its delicious, well-prepared dishes and attentive service, making it a reliable choice for meals.
The rooms at Hotel Parque Satelite are favored for their spaciousness, cleanliness and modern amenities, following recent renovations. Guests appreciate the comfortable beds and quiet atmosphere, ideal for a restful stay with diligent housekeeping enhancing the overall comfort. Some minor issues are noted, such as lighting, ventilation and older air conditioning systems, but these are generally outweighed by the positives.
Cleanliness across the hotel is consistently praised with particular appreciation for the thoroughness of the housekeeping staff. While there are occasional reports of cleanliness issues, these are promptly addressed by the attentive team, ensuring a tidy and organized environment.
The staff at Hotel Parque Satelite are repeatedly recognized for their professionalism and friendly service, contributing significantly to the positive guest experience. Efforts from receptionists, housekeepers and restaurant staff all help create a welcoming atmosphere.
The internet service receives mixed reviews; some guests find it reliable and efficient, whereas others encounter issues with stability and speed, particularly in rooms. The gym is described as functional but in need of maintenance and more extensive equipment.
Parking is ample and generally well-regarded with valet and bellboy services enhancing convenience despite some minor security concerns.
Family-friendly in nature, the hotel offers suitable accommodations for those traveling with children and many guests plan to return based on their positive experiences. The beds, however, receive mixed feedback with some guests finding them comfortable while others criticize the hardness and condition of mattresses and pillows.
Overall, Hotel Parque Satelite lives up to its four-star rating, offering clean, well-maintained rooms, excellent food and helpful staff at a reasonable price, making it a highly recommended choice for short stays, whether for business or leisure.
Ramada by Wyndham Mexico City Santa Fe is praised for its strategic location in the heart of Santa Fe, making it an excellent choice for business travelers. The proximity to corporate headquarters and easy access to main roadways and public transportation enhance its appeal. The location is applauded for providing a tranquil environment suitable for work-related needs, although its distance from downtown Mexico City is considered less ideal for leisure travelers.
The hotel’s breakfast is a highlight with guests appreciating the delicious, varied options and praise for the attentive chef and waitstaff. The inclusion of breakfast in the room rate adds value to the stay. Dinner at the 24-hour restaurant is generally well-received with tasty, reasonably priced dishes and friendly service, though there is room for improvement in consistency and availability of certain menu items.
Rooms at the hotel are highly regarded for their spaciousness, modern design and comfort. Cleanliness is a standout feature with daily housekeeping ensuring a neat environment. Guests enjoy luxurious amenities like jacuzzis and saunas in some suites. Minor issues such as insufficient lighting and occasional maintenance problems were noted, but these do not significantly detract from the positive overall experience.
Cleanliness across the hotel is consistently praised with both the rooms and communal areas well-maintained. Staff receive high marks for their attentiveness and friendliness, significantly enhancing guest satisfaction.
However, the hotel’s free WiFi is a major drawback with frequent complaints about its weak, slow and unstable connection. The gym receives mixed reviews; while it is adequate for a workout, improvements in equipment variety and maintenance are needed.
The parking facilities are appreciated for being secure and convenient, though some minor enhancements like larger spaces and better lighting could improve the experience. Family travelers have mixed feelings, noting a family-friendly atmosphere but also occasional noise disturbances and privacy concerns in rooms.
Guests find the beds comfortable and conducive to a good night's sleep, contributing to the positive accommodation experience. Overall, the hotel meets the four-star standard with excellent staff service, a good price-quality ratio and well-appointed rooms, although improvements in internet connectivity and certain facilities are suggested.
For business travelers, the hotel’s location, reasonable pricing and comfortable rooms make it a favorable choice. Despite minor setbacks with late-night reception services and the need for a better business center, the overall amenities support a productive stay. In summary, Ramada by Wyndham Mexico City Santa Fe provides a comfortable and well-located option with a few areas for improvement.
Hotel Atizapan is celebrated for its convenient location, offering guests easy access to nearby supermarkets and a variety of dining options, making it a preferred choice for travelers. The ample parking and on-site restaurant contribute to a convenient stay. While it’s situated away from the center of Mexico City, it serves as a good base for exploring Atizapan, with family-friendly and pleasant surroundings enhancing the overall experience. Guests consistently commend the hotel for its clean, comfortable, and spacious rooms, supported by excellent service.
The breakfast at Hotel Atizapan has mixed reviews, though many guests enjoy the freshly prepared, delicious food. Some point out the limited offerings and occasional timing delays, yet the quality of the food generally earns praise. Room accommodations are particularly impressive, noted for their spaciousness, cleanliness, and comfort, resembling a superior-category hotel. Minor concerns such as room noise and the availability of fans during hotter months are mentioned, but overall satisfaction is high due to amenities like consistent hot water and reliable internet.
Cleanliness is another highlight, with many visitors lauding the hotel for its exceptionally clean and well-maintained facilities, contributing to a calm and relaxing atmosphere. The staff is frequently described as kind, attentive, and friendly, enhancing the overall guest experience with quick check-ins and excellent service, particularly in the restaurant. While there are occasional lapses in hospitality, the staff's generally amiable nature strengthens the hotel’s positive reputation.
Hotel Atizapan also offers a variety of bed experiences. Most guests appreciate the super comfortable mattresses, which contribute to restful nights. However, experiences vary, with some guests finding the beds too hard or the bedding uncomfortable. Despite these occasional issues, many guests still cite the beds as a notable aspect of their stay. Overall, Hotel Atizapan is recommended for its location, cleanliness, service, and comfort.
Hotel Patriotismo is well-regarded among travelers for its strategic location and excellent value for money. Situated in a prime spot, it offers easy access to important areas like Santa Fe, Perisur Interlomas and Campo 1. The central location near La Condesa is perfect for those wanting to explore nearby cafes, restaurants and metro links, making it convenient for both business and leisure trips.
The rooms are a standout feature, impressing guests with their spaciousness, cleanliness and modern amenities. With cozy decor and facilities like air conditioning, large TVs and comfortable queen-sized beds, the accommodations exceed expectations, often compared favorably to larger chain hotels. Daily housekeeping maintains the rooms to a high standard of cleanliness, contributing to the overall comfortable and relaxing experience.
Cleanliness is consistently highlighted as a strong point with guests praising the spotless conditions of both the rooms and public areas. The hotel maintains modern, well-kept facilities that enhance the guests' comfort.
The staff at Hotel Patriotismo receive mixed reviews with many guests appreciating the attentiveness and friendliness of the receptionists and room service staff. However, there are notable mentions of rudeness and unprofessional behavior from some members of the reception and parking staff, indicating an area needing improvement.
While the hotel offers excellent amenities and comfort, it may not be the best fit for families with children, functioning more like a motel suited for adults and solo travelers. The beds are generally well-reviewed for their comfort, although the pillows receive mixed feedback.
In summary, Hotel Patriotismo is ideal for those seeking a central, comfortable and clean place to stay, especially for short visits and adult travelers. Its location and room quality make it a highly recommended choice, notwithstanding some inconsistencies in staff behavior.
Hotel Revolución is widely praised for its excellent location and convenience, making it a prime choice for travelers who want easy access to various neighborhoods like Escandón, Nápoles, Polanco, Condesa and key attractions such as the National Auditorium. Its proximity to several metro stations, including Tacubaya and the direct line from the airport, enhances its accessibility. The hotel is conveniently surrounded by numerous eateries and an Oxxo store, further adding to its appeal.
Guests generally appreciate the good value for money offered by the hotel, noting that the rooms are spacious, clean and well-equipped with essential amenities like air conditioning, towels, soap, shampoo and hot water. The beds, often described as comfortable, contribute to a good night's rest. Despite some inconsistencies in room quality and maintenance, such as issues with cleanliness and electrical outlets, the overall feedback about room comfort and cleanliness is positive.
Cleanliness stands out as a significant strength for Hotel Revolución. The majority of reviews highlight the clean and comfortable environment maintained throughout the hotel, along with the friendly cleaning staff who contribute to a pleasant stay. There are some isolated complaints about delayed room cleaning and minor issues like cigarette odors or dust, but these do not overshadow the general consensus on the hotel's hygiene standards.
The staff's performance receives mixed reviews. While the cleaning and general staff are often praised for their friendliness and attentiveness, the reception staff has garnered several criticisms for being unhelpful and occasionally unprofessional. Issues with overcharging and difficulties in obtaining receipts were also mentioned. Despite these problems, the positive interactions with other staff members and the favorable location often help compensate for the shortcomings at the front desk.
The hotel's free Wi-Fi service is another area with mixed feedback. While reliable in public areas, the Wi-Fi signal often fails to reach the rooms, posing a significant inconvenience for those who rely on consistent internet access. However, for basic browsing and connectivity needs in common areas, the Wi-Fi is generally satisfactory.
In summary, Hotel Revolución is a solid choice for travelers seeking a centrally located, clean and affordable stay. The excellent location and overall good value for money make it particularly attractive, despite some areas needing improvement, especially regarding the reception staff and room maintenance.
Holiday Inn Express - Mexico Basilica by IHG, is highly recommended by guests, particularly for its excellent location, cleanliness and quality service. It offers a prime location, especially beneficial for visitors aiming to explore the Basilica of Guadalupe with easy access to public transportation, Reforma Street and various amenities like shops and convenience stores. Despite being slightly away from the bustling city center, its peaceful surroundings and proximity to key attractions make it an ideal choice for a more tranquil stay.
The hotel stands out for its cleanliness with guests frequently praising the spotless and modern facilities. Rooms are described as spacious and comfortable, equipped with modern amenities, comfortable beds and well-maintained bathrooms. Despite some minor inconveniences like the occasional noise or lack of refrigerators, the overall room experience is highly positive.
Breakfast at the hotel is another highlight, offering a delicious, varied and hearty buffet featuring traditional Mexican dishes and other options. The breakfast service is noted for its attentiveness and friendliness, although some guests felt that the menu could use more daily variety. Dinner reviews are mixed with some critiques on the limited menu, high prices and inconsistent service, suggesting room for improvement in the dining experience.
The staff receives high commendations for their friendliness, professionalism and dedication to guest satisfaction. From the front desk to the housekeeping team, employees are noted for their responsiveness and helpfulness, contributing to a welcoming atmosphere. Some isolated incidents of less favorable interactions do occur but do not significantly detract from the overall positive sentiment toward the staff.
The hotel's amenities, including a well-equipped gym and ample parking, add to the convenience of the stay. The free Wi-Fi is generally praised for its reliability and speed, although some guests experienced occasional connectivity issues.
Overall, Holiday Inn Express - Mexico Basilica offers an excellent price-quality ratio, making it a preferred choice for both short stays and extended visits. Its family-friendly environment with spacious rooms and convenient location, further enhances its appeal. Guests consistently recommend this hotel for its comfortable accommodations, clean facilities and outstanding service, reflecting the high standards expected from an IHG hotel.
Hotel Elements by Marquis is a highly recommended choice for travelers seeking an exceptional stay in Mexico City. Its prime location in a vibrant yet tranquil neighborhood offers guests the convenience of nearby attractions and easy access to public transportation. The hotel is praised for its spacious, clean rooms and modern amenities, ensuring a comfortable and restful experience. Visitors appreciate the quiet ambiance, super comfortable beds, and ample storage capacity, making it ideal for both relaxation and productivity.
Cleanliness is a standout feature, with the property consistently maintaining impeccable standards. The stylish, well-maintained facilities contribute to a welcoming atmosphere, and the attentive staff further enhance the experience with their friendly and helpful demeanor. Guests frequently highlight the staff's dedication to providing excellent service, particularly praising the receptionists and restaurant staff for their attentiveness.
Although breakfast receives mixed reviews due to limited variety and occasional service issues, the quality is appreciated by those who find the offerings suitable. Overall, Hotel Elements by Marquis presents incredible value, combining comfort, cleanliness, and outstanding service to ensure a thoroughly enjoyable stay for discerning travelers.
Holiday Inn Express Mexico-Toreo by IHG garners positive reviews across various aspects of the guest experience, presenting a favorable option for travelers, particularly those on business or attending events. Its strategic location provides easy access to major avenues, the TELCEL theater, and nearby shopping destinations like Plaza Satélite and Mundo E, making it highly convenient for those with specific interests. While the surrounding area may appear uninviting to some, and traffic can be a concern, many appreciate the hotel's accessibility and focus on service quality.
Breakfast at the hotel is generally well-received, with guests enjoying the variety and flavors, particularly the inclusion of Mexican cuisine. Although some suggest room for improvement in diversity and consistency, the breakfast is lauded for being plentiful and satisfying.
The rooms are consistently praised for their spaciousness, cleanliness, and comfort. Guests appreciate the bright and well-designed spaces, with comfortable beds and pillows enhancing relaxation. The hotel's commitment to cleanliness stands out, leaving a positive impression with its well-maintained and inviting environment.
The staff's exceptional service contributes significantly to the overall positive experience at the hotel. Guests highlight the team's friendliness and attentiveness, noting it as one of the hotel's standout features. Despite a few isolated incidents, the staff is recognized for their welcoming and helpful demeanor.
Overall, Holiday Inn Express Mexico-Toreo by IHG offers a comfortable, clean, and convenient stay with excellent service and amenities, particularly catering to those on business or attending nearby events.
The Grand Fiesta Americana Chapultepec hotel in Mexico City is highly recommended by guests for its excellent location, friendly staff and exceptional facilities. Guests praise the spacious and comfortable rooms, many of which offer stunning views of Chapultepec Park and castle. The hotel's breakfast buffet is also highly regarded, offering a wide variety of high-quality food options. Guests appreciate the excellent level of cleanliness throughout the hotel with modern facilities and quality hygiene products. The hotel's staff receive overwhelming praise for their friendliness, helpfulness and attentiveness. Additionally, the beds are highly rated for their optimal quality and comfort, guaranteeing a good night's rest. Although there were some minor issues mentioned in some reviews, the majority of guests highly recommended the Grand Fiesta Americana Chapultepec as an ideal five-star hotel for exploring Mexico City.
Barceló Mexico Reforma is highly praised for its strategic location on Reforma Avenue, central to Mexico City's most visited sites such as the historic center, Palacio de Bellas Artes and the Monument to the Revolution. The hotel's proximity to public transportation, including metro and metrobus stations, makes it an ideal base for exploring the city's attractions. Guests also appreciate the surrounding safe and bustling area filled with dining and shopping options.
The hotel's breakfast buffet is a standout feature, offering a wide variety, including Mexican and international options, fresh fruits and juices. The attentive and professional staff enhance the dining experience, although some guests note occasional service delays and high costs. Dinner options receive positive feedback for diverse choices and quality with special mentions for the live music and excellent drinks at the bar, as well as well-received room service. While some dining experiences do not meet certain guests' expectations, overall, the hotel provides satisfying culinary options.
The rooms at Barceló Mexico Reforma are commended for their spaciousness, cleanliness and comfort, featuring amenities like irons, fridges and safes. Guests enjoy the modern bathrooms and impressive city views. High-quality bedding and the meticulous attention of housekeeping staff further enhance guest comfort, despite minor issues related to noise and outdated décor in some areas.
Cleanliness is a strong point with many guests describing the rooms and common areas as spotless and well-maintained, supported by friendly and professional housekeeping staff. Although there are occasional mentions of inconsistent cleaning standards, the hotel's overall environment is elegant and comfortable.
The staff's exemplary service is repeatedly highlighted with mentions of their politeness, efficiency and willingness to assist. While there are occasional remarks about less favorable encounters, the general impression is overwhelmingly positive, contributing to a welcoming and enjoyable stay.
The hotel's WiFi receives mixed reviews with many guests finding it strong and reliable, while others face connectivity issues, especially in certain rooms. The spa is highly praised for its excellent services, clean facilities and professional massage therapists, despite some guests noting the need for updates and minor maintenance issues.
The gym is well-equipped and spacious, offering a variety of modern equipment and a clean environment, enhanced by a panoramic city view, although some equipment may feel dated. The pool area, though small, is appreciated for its cleanliness, heated water and overall pleasant experience, despite some minor complaints about chlorine levels and occasional closures.
Overall, Barceló Mexico Reforma provides a satisfying and comfortable stay with its prime location, excellent service, varied dining options and well-maintained amenities, making it a popular choice for both tourists and business travelers in Mexico City.
BelAir Business, a Wyndham Garden Hotel, is often celebrated for its outstanding location in the vibrant Naples neighborhood of Mexico City, providing easy access to key venues like the World Trade Center and Pepsi Center. The hotel's strategic placement also allows guests to explore nearby restaurants, cafes, and shops conveniently, making it a top choice for both business and leisure travelers.
The welcoming atmosphere is amplified by the exceptional staff, who are consistently praised for their friendliness and attentiveness. Guests often highlight the warm hospitality and efficient service, particularly at reception and during breakfast, contributing to a memorable stay.
The rooms are generally described as clean, spacious, and comfortable, with special mention of the extremely comfortable beds and luxurious pillows, ensuring restful nights. Despite minor issues such as outdated furnishings or small bathroom sizes, the overall accommodation quality receives positive remarks.
Breakfast is another notable feature, offering a delicious buffet that guests find satisfying and fulfilling, though some suggest improvements in variety. The hotel's cleanliness is well-received, although a few reviews indicate that enhanced housekeeping could further elevate the experience.
Families find the hotel appealing due to its spacious family suites and accommodating environment. Staff are attentive to children, creating a safe atmosphere appreciated by families and solo travelers alike.
While the internet service falls short, with frequent mentions of slow and unreliable Wi-Fi, and there are concerns over parking costs and convenience, the hotel's positive attributes largely outweigh these drawbacks.
In summary, BelAir Business a Wyndham Garden Hotel is highly recommended for its superb location, welcoming staff, comfortable rooms, and good value for money, making it an excellent choice for business travelers and leisure visitors to Mexico City.
Krystal Urban Aeropuerto Ciudad de Mexico provides a strategically favorable location, ideal for travelers seeking proximity to Mexico City International Airport and major event venues such as Foro Sol and Palacio de los Deportes. Guests appreciate the reliable, complimentary shuttle service and the hotel's closeness to shopping centers and dining options, making it a practical choice despite some traffic-related travel time issues.
The breakfast at the hotel is generally well-received with guests praising its excellent variety, homemade quality and good service. While there are some remarks about pricing and the need for clearer information on breakfast inclusions, the overall impression is positive, contributing to a satisfying stay.
Dinner options receive commendation for their deliciousness and high quality with standout dishes like suprema de pollo, Aztec soup and the KUA burger. Though slightly expensive and with occasional service hiccups, the in-house dining experience is well-regarded and the 24-hour room service adds convenience even with the restaurant's early closure.
Rooms are a highlight, noted for their cleanliness, spaciousness and comfort. Guests enjoy restful sleep thanks to comfortable beds and appreciate the cleanliness of the overall facilities. Minor issues with non-functional appliances and maintenance do not significantly detract from the positive reviews.
The staff's friendliness, professionalism and helpfulness are frequently praised, enhancing the overall guest experience. While some reviews mention occasional negative interactions, the positive aspects, especially courteous service from specific employees, stand out.
The Wi-Fi service receives mixed feedback with some guests finding it excellent and others experiencing slow speeds and intermittent connections, suggesting a need for improvement.
The gym is acknowledged for its well-equipped, though sometimes basic, facilities, meeting travelers' fitness needs adequately. Parking is another positive aspect with guests appreciating the convenience and cleanliness of the free parking area, despite occasional issues with limited space.
Families find the hotel accommodating with spacious, clean rooms and ample amenities, making it a convenient option for those attending nearby events. The beds are particularly noted for their exceptional comfort, contributing significantly to the positive reviews.
Krystal Urban Aeropuerto Ciudad de Mexico is recognized for its superb facilities and excellent value for money, making it a practical and luxurious choice for travelers. Business travelers benefit from the hotel's modern amenities, though the early check-out time and Wi-Fi connectivity issues are minor drawbacks. Overall, the combination of excellent service, convenient location and comfortable accommodations makes this hotel a highly recommended choice for various travelers.
Hotel Novit is highly regarded for its prime location, offering guests easy access to key landmarks such as the World Trade Center and the Pepsi Center. The hotel's central position near excellent restaurants, malls and the Condesa neighborhood makes it a convenient choice for both business and leisure travelers, providing a safe and strategic base with good connectivity and parking options.
Guests find the rooms at Hotel Novit to be spacious, well-appointed and meticulously clean, enhancing their stay with comfortable beds and effective air conditioning. The positive atmosphere is further boosted by the exceptional service of the staff, who are consistently described as friendly, attentive and highly professional across all areas of the hotel.
The cleanliness of the hotel is another standout feature with guests praising the spotless rooms and well-maintained facilities. This level of hygiene extends to the pool area which features a well-maintained, heated indoor pool and jacuzzi, offering a tranquil escape with extended operational hours.
Breakfast at the hotel garners mixed feedback. While the breakfast buffet is lauded for its variety and quality, the limited selection of the complimentary continental breakfast leaves some guests wanting more. The pricing of breakfast and lunch also receives some criticism for being on the pricier side. However, the restaurant staff’s attentive service helps offset some of these concerns.
The gym at Hotel Novit is well-equipped and appreciated by guests for its modern facilities and 24-hour access. While some suggest the addition of more equipment, the overall quality is well-received.
WiFi service presents a more variable experience with some guests enjoying reliable connectivity while others experience frequent disruptions. Although the provided parking is convenient, the extra charge disappoints some visitors.
Comfortable beds significantly enhance the guest experience at Hotel Novit with many describing them as exceptionally cozy, although preferences for mattress firmness vary.
Overall, Hotel Novit impresses its guests with a combination of prime location, impeccable cleanliness, comfortable rooms and outstanding service from its staff, making it a highly recommended choice for travelers.
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