Accessible HotelThe hotel provides disabled facilities, general wheelchair access, and handrails in stairways. It also offers accessible parking, including marked disabled parking spaces, and is equipped with a lift.
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Summary of reviews related to the 'Accessible' categoryThe 'Best Western Hotel am Kastell' presents a mix of accessibility features for guests with disabilities. Several reviews highlight that the hotel has ground-level floors and accessible rooms that are easy to reach, which are suitable for wheelchair users. Additionally, the presence of an elevator improves the ease of access throughout the hotel. The hotel also benefits from a good location in terms of accessibility.
However, the reviews indicate that the experience may vary. Some guests noted issues such as difficulties for wheelchair users unless they use the underground parking, which incurs a fee of 9 euros per night. The hotel's staircase poses challenges for maneuvering luggage and there were mentions of generally limited accessibility services and facilities.
For those driving, the hotel provides underground parking, which can accommodate larger vehicles, though it comes at an additional cost. Other amenities such as a fitness room, gym and sauna are available, offering some recreational options.
Overall, while the hotel receives positive feedback for its accessible rooms and convenient location, there are mixed reviews concerning overall accessibility, particularly for wheelchair users and those needing special accommodations.
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