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Summary of reviewsEnjoy 1313AG Hotel Touring is centrally located in the heart of Chiasso, providing exceptional convenience for both business and leisure travelers. Its proximity to the train station and major highways makes it an ideal choice for those relying on public transport or road travel with quick access to destinations like Lake Como and Tuscany. Furthermore, its affordability compared to lakeside accommodations and its adjacency to a pedestrian zone enhance its appeal.
The hotel's breakfast offerings receive mixed feedback with positive notes on variety, freshness and a pleasant dining environment, albeit concerns about high costs and occasional lack of options. In contrast, the dinner service, particularly in the Moevenpick Restaurant, garners high praise for its quality, friendly staff and variety of delicious dishes, including local Ticinese cuisine.
Guests appreciate the spacious, clean and quiet rooms, which offer good value for money despite dated decor and occasional maintenance issues. Cleanliness is generally commendable with well-maintained guest areas and modern bathrooms, despite some reports of dusty rooms and dated fixtures.
The staff receives mostly positive reviews for their friendliness, helpfulness and professionalism, although there are occasional mentions of less friendly interactions. The WiFi service is an area needing improvement with some guests experiencing connectivity issues and complicated login procedures. Parking options are also mixed with some guests finding it convenient and others noting the lack of private parking and additional fees.
Families find the hotel accommodating with spacious rooms and amenities suitable for larger groups and pets. Reviews of the beds are divided with some guests finding them comfortable and others pointing out issues with mattress quality.
Overall, Enjoy 1313AG Hotel Touring provides good value with a strong location, quality dining and a generally positive staff experience, making it a suitable choice for travelers seeking practical and cost-effective lodging in Chiasso.
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