The Westin Baltimore Washington Airport - BWI provides exceptional facilities and services, making it a top choice for a four-star hotel. The hotel's cleanliness and upkeep are standout features that guests rave about. While the breakfast buffet only receives an okay rating, the food in general is great. Some feel that the hotel is a bit overpriced, but it's still a great place for an overnight getaway. Despite a few minor issues, most guests had a positive experience and would stay again. Overall, the hotel maintains its four-star rating and is sure to impress.
The location is particularly praised for its convenience; nestled within the casino, it offers seamless access to a variety of amenities, attractions and dining options. The hotel's proximity to a large shopping mall and major freeways makes it an optimal choice for both leisure and business travelers. Many guests laud the setting as excellent and ideal, pointing to the appealing hub of activities surrounding the property.
Breakfast reviews are more mixed. Guests appreciate the quality of food and professional demeanor of the staff. Yet, confusion about the availability of a complimentary breakfast and the lack of seated breakfast options have led to frustration. Some suggest the addition of an on-site breakfast buffet to enhance the experience.
The rooms receive high marks for their cleanliness, modern design and spaciousness. Guests often highlight the aesthetically pleasing interiors, particularly the bathrooms and comfortable beds. Digital locks and well-appointed features add to the modern vibe. While there are occasional issues with room readiness upon check-in, overall room comfort and design are highly regarded.
Cleanliness is a strong point for many visitors, who describe the rooms and facilities as clean, nicely decorated and well-maintained. Positive remarks frequently mention the fresh smell and the absence of carpeting, adding to the sense of cleanliness. However, some guests report instances where the cleanliness didn't meet their expectations, noting issues such as dirty bathrooms, musty smells and insufficient daily cleaning.
The staff's friendliness and professionalism receive high accolades. Guests repeatedly emphasize the welcoming and helpful demeanor of the employees, especially those at the front desk. The customer service is often deemed outstanding, significantly enhancing the overall guest experience. Although there's occasional mention of rudeness, the general sentiment is overwhelmingly positive towards the staff.
Opinions on the beds vary. Some guests describe them as comfortable, while others feel they are in need of an upgrade, citing issues like sagging in the middle or lack of softness. The comfort level of the beds appears to be subjective and varied among the guests.
In summary, Live! Casino & Hotel - Baltimore Washington Airport – BWI stands out for its excellent location, clean and modern rooms and professional staff, while offering room for improvement in areas such as breakfast options and bed comfort.
The Turf Valley Resort is highly appreciated by its guests for its pool facilities, which includes both indoor and outdoor options. Families especially enjoy the outdoor pool which is fun for kids of all ages. The hotel's pool area also boasts of a hot sauna as well as a peaceful bar area. Though some guests felt that the pool hours could have been longer and that the poolside restaurant service could have been quicker, overall, the cleanliness of the facilities and the availability of towels made for a comfortable stay. Despite occasional crowding, guests found the pool area to be a great place to unwind and spend time with family.
The Westin Annapolis is a highly recommended hotel located in the heart of Annapolis. Guests appreciate the convenient location, which is close to great restaurants, shops and bars, as well as attractions like the United States Naval Academy. The rooms are clean and modern with comfortable beds and great bathrooms. The hotel is also praised for its cleanliness and safety measures during COVID-19. The staff is exceptional with friendly and accommodating front desk staff, bartenders, valet staff and cleaning ladies. While WiFi is not included in the price, the hotel's streaming service is enjoyed by guests. The pool and gym are also great amenities with a private pool available. Parking is available for a fee with valet parking being more expensive. The beds are incredibly comfortable with plush linens. Overall, The Westin Annapolis offers a comfortable and enjoyable stay for travelers seeking a high-quality hotel experience.
Categories
4 Star
Spa
Luxury
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