7,258,491 hotelsin 60 categories
Accessible, 5-Star Hotels in Banco Playa
71 HOTELS IN AND AROUND BANCO PLAYARanking can be influenced by the commissions we receive.20 hotels nearby!
From $147
$
Info
Summary of reviews
Nestled in a stunning and tranquil setting on Cozumel island, the Grand Park Royal Cozumel - All Inclusive receives high praise for its prime location. Guests appreciate its proximity to both sandy beaches and downtown attractions, offering a serene retreat that balances relaxation and exploration. The picturesque sea views, despite occasional obstructions from cruise ships, enhance the allure of the resort, making it a favored spot for many. The variety of activities and the enticing all-inclusive package, which includes delicious meals, further elevate the experience.
The breakfast options receive a mix of feedback. The omelette bar and the skill of staff members, like Maria, stand out positively, alongside commendable à la carte dining. However, the breakfast buffet is seen as needing more variety with recurring issues such as long wait times, limited seating, and food shortages. Dinner experiences similarly differ, with particular acclaim directed at the Mexican and Italian restaurants, but some guests encounter long service waits and note a need for improved food quality and variety.
Rooms are appreciated for their spaciousness, cleanliness, and ocean views, with comfortable beds frequently mentioned. However, maintenance issues and noise disturbances are recurring concerns. While some aspects like furniture style and room readiness detract from a fully satisfying experience, the courteous housekeeping staff alleviates some of these shortcomings.
Cleanliness across the property is largely praised, with comments highlighting the immaculate state of the rooms and grounds, complemented by attentive staff, despite some sporadic issues in bathrooms and older areas. Staff, overall, are celebrated for their friendliness and attentiveness, making them one of the resort's standout aspects, significantly enriching the guest experience.
The WiFi service is generally stable, providing sufficient connectivity for guests who enjoy staying connected during their beach getaway, with few disruptions noted. The pools, notably with their breathtaking ocean views and expertly attended infinity pool, add to the resort’s charm, although some find the water chilly and sunbed availability challenging during peak times.
The beach, although small and at times crowded, offers a delightful spot for snorkeling and swimming, showcasing a tranquil cove with diverse marine life, providing an idyllic setting for families. The family-friendly environment, including the engaging Kids Club, makes the resort particularly appealing to families, offering an enriching experience for children and shared enjoyment for all ages.
While positioning itself as a 5-star resort, some guests feel the aging infrastructure falls short of 5-star expectations, despite its beautiful setting and excellent culinary experiences. Overall, the Grand Park Royal Cozumel is a noteworthy all-inclusive choice, attracting travelers with its stunning location and commendable offerings, making it a valuable option for those seeking an affordable yet delightful Cozumel getaway.
The breakfast options receive a mix of feedback. The omelette bar and the skill of staff members, like Maria, stand out positively, alongside commendable à la carte dining. However, the breakfast buffet is seen as needing more variety with recurring issues such as long wait times, limited seating, and food shortages. Dinner experiences similarly differ, with particular acclaim directed at the Mexican and Italian restaurants, but some guests encounter long service waits and note a need for improved food quality and variety.
Rooms are appreciated for their spaciousness, cleanliness, and ocean views, with comfortable beds frequently mentioned. However, maintenance issues and noise disturbances are recurring concerns. While some aspects like furniture style and room readiness detract from a fully satisfying experience, the courteous housekeeping staff alleviates some of these shortcomings.
Cleanliness across the property is largely praised, with comments highlighting the immaculate state of the rooms and grounds, complemented by attentive staff, despite some sporadic issues in bathrooms and older areas. Staff, overall, are celebrated for their friendliness and attentiveness, making them one of the resort's standout aspects, significantly enriching the guest experience.
The WiFi service is generally stable, providing sufficient connectivity for guests who enjoy staying connected during their beach getaway, with few disruptions noted. The pools, notably with their breathtaking ocean views and expertly attended infinity pool, add to the resort’s charm, although some find the water chilly and sunbed availability challenging during peak times.
The beach, although small and at times crowded, offers a delightful spot for snorkeling and swimming, showcasing a tranquil cove with diverse marine life, providing an idyllic setting for families. The family-friendly environment, including the engaging Kids Club, makes the resort particularly appealing to families, offering an enriching experience for children and shared enjoyment for all ages.
While positioning itself as a 5-star resort, some guests feel the aging infrastructure falls short of 5-star expectations, despite its beautiful setting and excellent culinary experiences. Overall, the Grand Park Royal Cozumel is a noteworthy all-inclusive choice, attracting travelers with its stunning location and commendable offerings, making it a valuable option for those seeking an affordable yet delightful Cozumel getaway.
Categories
5 Star
Accessible
Beachfront
Presidente InterContinental Cozumel Resort & Spa by IHG2.2 km from Banco Playa
Resort in Cozumel
9.2
ExcellentFrom $288
$
Info
Summary of reviews
The Presidente InterContinental Cozumel Resort & Spa by IHG is a highly recommended hotel for a luxurious and relaxing getaway. The hotel's perfect location with three private beaches, stunning ocean views and easy access to San Miguel, makes it an ideal choice for travelers. The breakfast at Caribbeño offers a huge selection of delicious food with a fabulous atmosphere. The on-site restaurants have mixed reviews, but the food, especially with an ocean view, is highly praised. The rooms are spacious, comfortable and clean with lovely decor and amenities, although some note that the standard rooms require refurbishment. The hotel's cleanliness is highly commended, both inside and outside the hotel with a professional and friendly cleaning staff. The staff are highly praised for their excellent service and 5-star treatment, while the spa is well equipped and highly recommended by guests. The hotel has multiple pools, including a beautiful outdoor pool with comfortable seating and exceptional views. The private beach is stunning and perfect for swimming and snorkeling, while the hotel caters to families with a great kids' club and practical amenities. The hotel is considered to be a five-star oasis and a dreamy escape with everything you'd expect from a high-end resort, making it worth the high cost for a truly deluxe experience.
Categories
5 Star
Accessible
Luxury
$
Info
This all-inclusive resort features luxurious accommodation in spacious and modern suites, exquisite dining options, 24-hour room service and a wide variety of water sports and activities, providing a space filled with fun and relaxation for all guests.
Summary of reviews
Cozumel Palace-All Inclusive is a top-rated hotel that offers exceptional value for an all-inclusive package. Although it's an older hotel undergoing renovations, guests were impressed with the spacious, clean and modern rooms that provided great sea views. The hotel's restaurant and infrastructure also received high ratings. But what really stands out is the exceptional service provided by the friendly and helpful staff with special praise for individuals such as Hanna, Joel, Maria and Bryan. Although there were some negative comments regarding sales tactics and staff bias, the overwhelming majority of reviews highlight the outstanding service provided by the staff. Overall, guests were truly impressed by their experience at Cozumel Palace-All Inclusive and many plan on returning to this top hotel.
Categories
5 Star
Accessible
Luxury
$
Info
Categories
Accessible
5 Star
Luxury
$
Info
Summary of reviews
Hotel B Unique in Cozumel's North hotel zone presents a harmonious blend of tranquility and luxury, highly regarded for its breathtaking ocean views and serene ambiance. Its prime location offers direct access to the sea, making it perfect for snorkeling enthusiasts, while its proximity to downtown ensures convenience without sacrificing peace and relaxation.
Guests frequently commend the spacious and beautifully designed rooms, which come with large balconies offering stunning Caribbean Sea vistas. The hotel maintains impeccable cleanliness throughout its property, enhancing its boutique feel and offering a high-standard stay.
The staff at Hotel B Unique stand out for their dedication to exceptional service, creating a warm and welcoming atmosphere that enhances the overall experience. The dining options receive positive feedback for offering delicious and varied cuisines, particularly highlighting the Asian and seafood dishes, though some suggestions for improved menu variety and service speed are mentioned.
While the breakfast buffet receives mixed reviews, with some guests praising it for freshness and taste, others feel there's room for improvement in variety. The hotel's pool area, including a stunning infinity pool, is a standout feature, providing gorgeous views and a serene escape for adult-only relaxation. Although Wi-Fi is noted as unreliable, other amenities such as the spa and comfortable, high-quality beds further contribute to a satisfying stay.
Hotel B Unique is particularly appealing to couples seeking a romantic getaway, with its boutique charm and enchanting sunsets over the infinity pool. Its luxurious atmosphere and intimate setting make it an ideal choice for special occasions or a peaceful retreat. While not all aspects meet the expectations of a five-star experience, the hotel is nonetheless praised for its stylish design and as a hidden gem offering value and indulgence.
Guests frequently commend the spacious and beautifully designed rooms, which come with large balconies offering stunning Caribbean Sea vistas. The hotel maintains impeccable cleanliness throughout its property, enhancing its boutique feel and offering a high-standard stay.
The staff at Hotel B Unique stand out for their dedication to exceptional service, creating a warm and welcoming atmosphere that enhances the overall experience. The dining options receive positive feedback for offering delicious and varied cuisines, particularly highlighting the Asian and seafood dishes, though some suggestions for improved menu variety and service speed are mentioned.
While the breakfast buffet receives mixed reviews, with some guests praising it for freshness and taste, others feel there's room for improvement in variety. The hotel's pool area, including a stunning infinity pool, is a standout feature, providing gorgeous views and a serene escape for adult-only relaxation. Although Wi-Fi is noted as unreliable, other amenities such as the spa and comfortable, high-quality beds further contribute to a satisfying stay.
Hotel B Unique is particularly appealing to couples seeking a romantic getaway, with its boutique charm and enchanting sunsets over the infinity pool. Its luxurious atmosphere and intimate setting make it an ideal choice for special occasions or a peaceful retreat. While not all aspects meet the expectations of a five-star experience, the hotel is nonetheless praised for its stylish design and as a hidden gem offering value and indulgence.
Categories
Accessible
5 Star
Luxury
$
Info
Summary of reviews
The Westin Cozumel offers a remarkable combination of breathtaking location, commendable amenities, and excellent service that consistently earns praise from guests. Situated along Cozumel's stunning coastline, guests revel in the hotel's direct access to a pristine beach, lauded for its crystal-clear waters and vibrant marine life ideal for snorkeling. The peaceful setting, with its spectacular sea views, provides a serene escape while remaining conveniently close to the local town center.
The accommodations at The Westin Cozumel are frequently celebrated, particularly for their luxurious design and comfort. Spacious rooms feature floor-to-ceiling windows offering stunning sea vistas, with well-furnished interiors and highly comfortable beds enhancing the guest experience. The inclusion of balconies and jacuzzis on terraces adds an extra touch of luxury, and the hotel's overall cleanliness and maintenance contribute positively to guest satisfaction.
Dining experiences, especially breakfast, impress with their flavorful variety and quality, even though there are areas for improvement, such as more varied dinner options and quicker service. The all-inclusive package is noted for offering a great culinary experience, though some operational aspects could be fine-tuned to better meet guest expectations.
Guests frequently commend the hotel's staff for their warmth and professionalism, with individual staff members standing out for exceptional service. The staff's efforts to ensure pleasant stays contribute significantly to the positive impression of the hotel.
The hotel's pool area is another highlight, featuring impressive views and a serene atmosphere, with adventurous opportunities like complimentary kayaking and snorkeling enhancing the stay. Despite minor concerns over pool furniture availability, the combination of tranquil pools and stunning beach access makes The Westin Cozumel a desirable destination for relaxation and enjoyment.
Overall, The Westin Cozumel offers an exemplary stay with its serene ambiance, excellent service, and beautiful surroundings, making it an attractive choice for visitors seeking both relaxation and adventure on Cozumel island.
The accommodations at The Westin Cozumel are frequently celebrated, particularly for their luxurious design and comfort. Spacious rooms feature floor-to-ceiling windows offering stunning sea vistas, with well-furnished interiors and highly comfortable beds enhancing the guest experience. The inclusion of balconies and jacuzzis on terraces adds an extra touch of luxury, and the hotel's overall cleanliness and maintenance contribute positively to guest satisfaction.
Dining experiences, especially breakfast, impress with their flavorful variety and quality, even though there are areas for improvement, such as more varied dinner options and quicker service. The all-inclusive package is noted for offering a great culinary experience, though some operational aspects could be fine-tuned to better meet guest expectations.
Guests frequently commend the hotel's staff for their warmth and professionalism, with individual staff members standing out for exceptional service. The staff's efforts to ensure pleasant stays contribute significantly to the positive impression of the hotel.
The hotel's pool area is another highlight, featuring impressive views and a serene atmosphere, with adventurous opportunities like complimentary kayaking and snorkeling enhancing the stay. Despite minor concerns over pool furniture availability, the combination of tranquil pools and stunning beach access makes The Westin Cozumel a desirable destination for relaxation and enjoyment.
Overall, The Westin Cozumel offers an exemplary stay with its serene ambiance, excellent service, and beautiful surroundings, making it an attractive choice for visitors seeking both relaxation and adventure on Cozumel island.
Categories
Accessible
5 Star
Luxury
$
Info
Summary of reviews
Occidental Cozumel - All Inclusive offers a serene and idyllic retreat, beautifully integrated within a lush natural reserve. The location is frequently praised for its tranquility and natural beauty, acting as a secluded paradise with easy beach access and proximity to excellent diving spots. Guests appreciate the clean, soft sands, stunning sunsets and encounters with local wildlife, all contributing to a unique and immersive tropical experience.
The hotel grounds are well-maintained and the facilities are praised for their cleanliness. Visitors commend the spacious and comfortable rooms, highlighting their cleanliness and appealing colonial-style design. While some mention minor inconveniences like outdated furniture or occasional musty smells, the overall room environment remains positive and inviting.
Dining experiences receive mixed reviews. Specialty a la carte restaurants, such as the Mediterranean restaurant and beach bar, are particularly noted for their delicious food and excellent service. However, the buffet options are often described as repetitive, lacking variety, especially for vegetarians and vegans. The limited availability of specialty restaurant reservations and long lines further detract from the dining experience.
The staff are predominantly described as polite, attentive and friendly, significantly enhancing guest experiences with their exceptional service. Specific mentions of standout staff members underscore the personal and caring service provided.
The resort’s pools are a highlight with well-maintained and clean spaces that cater to both relaxation and aquatic activities. The adult pool is particularly praised for its tranquility. Despite occasional overcrowding, the pool areas, enhanced by beautiful gardens, offer a memorable experience.
Guests have mixed feelings about the beach due to significant erosion from a previous hurricane, which has reduced its size. However, the beach is still appreciated for its cleanliness, safety and picturesque setting, offering fantastic swimming and snorkeling opportunities.
The hotel proves to be a family-friendly destination with fun activities for kids and generally good food. Some guests suggest additional activities for teens would enhance the experience.
Wi-Fi services at the resort receive varied feedback with some guests experiencing satisfactory connectivity while others report slow speeds and limited coverage.
In summary, Occidental Cozumel - All Inclusive excels in providing a tranquil and picturesque environment, supported by clean facilities and friendly staff. While there is room for improvement in dining variety and Wi-Fi connectivity, the overall experience is positive, making it an appealing choice for those seeking a serene and beautiful escape.
The hotel grounds are well-maintained and the facilities are praised for their cleanliness. Visitors commend the spacious and comfortable rooms, highlighting their cleanliness and appealing colonial-style design. While some mention minor inconveniences like outdated furniture or occasional musty smells, the overall room environment remains positive and inviting.
Dining experiences receive mixed reviews. Specialty a la carte restaurants, such as the Mediterranean restaurant and beach bar, are particularly noted for their delicious food and excellent service. However, the buffet options are often described as repetitive, lacking variety, especially for vegetarians and vegans. The limited availability of specialty restaurant reservations and long lines further detract from the dining experience.
The staff are predominantly described as polite, attentive and friendly, significantly enhancing guest experiences with their exceptional service. Specific mentions of standout staff members underscore the personal and caring service provided.
The resort’s pools are a highlight with well-maintained and clean spaces that cater to both relaxation and aquatic activities. The adult pool is particularly praised for its tranquility. Despite occasional overcrowding, the pool areas, enhanced by beautiful gardens, offer a memorable experience.
Guests have mixed feelings about the beach due to significant erosion from a previous hurricane, which has reduced its size. However, the beach is still appreciated for its cleanliness, safety and picturesque setting, offering fantastic swimming and snorkeling opportunities.
The hotel proves to be a family-friendly destination with fun activities for kids and generally good food. Some guests suggest additional activities for teens would enhance the experience.
Wi-Fi services at the resort receive varied feedback with some guests experiencing satisfactory connectivity while others report slow speeds and limited coverage.
In summary, Occidental Cozumel - All Inclusive excels in providing a tranquil and picturesque environment, supported by clean facilities and friendly staff. While there is room for improvement in dining variety and Wi-Fi connectivity, the overall experience is positive, making it an appealing choice for those seeking a serene and beautiful escape.
Categories
5 Star
Accessible
Luxury
From $185
$
Info
Summary of reviews
Iberostar Waves Cozumel - All Inclusive offers guests an exceptional coastal retreat characterized by its superb seafront location, thoughtful design, and well-maintained facilities. The resort is ideal for relaxation, boasting direct beach access and convenient diving facilities that align perfectly with the stunning natural beauty of Cozumel. Tropical landscaping, with charming bungalows, enhances the tranquil setting and provides a distinctive advantage for enjoying snorkeling and scuba diving.
Guests frequently highlight the resort's remarkable breakfast as a culinary standout, providing a varied and delightful start to the day. While minor inconsistencies in food quality are noted, the overall dining experience remains positive, with diverse options available across all meals. Dinner, particularly the buffet, is well-received for its high quality and variety, complemented by the attentive staff who contribute to a pleasant dining atmosphere.
Accommodations offer a unique experience, featuring rustic huts with balconies that create a cozy retreat. Cleanliness is a defining feature throughout the resort, with rooms, pools, and public areas maintained meticulously. Although some rooms are noted as dated and occasionally have hard beds or minor issues, the overall atmosphere and beachfront setting are enjoyable.
The staff's exceptional friendliness and attentiveness greatly enhance the welcoming atmosphere, complementing the resort's inviting ambiance. The pool area stands out with its beautifully designed space, swim-up bar, and stunning views, making it a favorite spot for relaxation.
The beach, despite its rocky terrain requiring diving shoes, offers excellent snorkeling opportunities and a serene environment to enjoy coastal views. The all-inclusive package is praised for its great value, featuring varied culinary options and an appreciated open bar that enhances the vacation experience.
Overall, Iberostar Waves Cozumel provides a seamlessly relaxing escape with its beautiful setting, comprehensive offerings, and superior service, making it a standout choice among all-inclusive resorts.
Guests frequently highlight the resort's remarkable breakfast as a culinary standout, providing a varied and delightful start to the day. While minor inconsistencies in food quality are noted, the overall dining experience remains positive, with diverse options available across all meals. Dinner, particularly the buffet, is well-received for its high quality and variety, complemented by the attentive staff who contribute to a pleasant dining atmosphere.
Accommodations offer a unique experience, featuring rustic huts with balconies that create a cozy retreat. Cleanliness is a defining feature throughout the resort, with rooms, pools, and public areas maintained meticulously. Although some rooms are noted as dated and occasionally have hard beds or minor issues, the overall atmosphere and beachfront setting are enjoyable.
The staff's exceptional friendliness and attentiveness greatly enhance the welcoming atmosphere, complementing the resort's inviting ambiance. The pool area stands out with its beautifully designed space, swim-up bar, and stunning views, making it a favorite spot for relaxation.
The beach, despite its rocky terrain requiring diving shoes, offers excellent snorkeling opportunities and a serene environment to enjoy coastal views. The all-inclusive package is praised for its great value, featuring varied culinary options and an appreciated open bar that enhances the vacation experience.
Overall, Iberostar Waves Cozumel provides a seamlessly relaxing escape with its beautiful setting, comprehensive offerings, and superior service, making it a standout choice among all-inclusive resorts.
Categories
Accessible
5 Star
Luxury
Palmaïa The House of AïA All Inclusive Wellness Resort13.2 km from Banco Playa
Resort in Playa del Carmen
9.6
ExcellentFrom $424
$
Info
Categories
Accessible
5 Star
Beachfront
$
Info
Summary of reviews
Sandos Playacar All Inclusive has received largely positive feedback, making it a favorable choice among travelers seeking a Mexican getaway. Located near Playa del Carmen's center and situated right on the beach, the resort offers convenience and scenic beauty. Guests particularly enjoy the well-maintained surroundings and the vibrant local neighborhood. The beach itself is praised for its cleanliness and direct access, despite some minor seaweed issues. Additionally, the hotel's various pools and facilities enhance the guest experience, although some areas are a bit far from the main amenities.
The breakfast buffet at Sandos Playacar is appreciated for its variety and fresh offerings, like mangoes and pineapples. While the food quality can sometimes be inconsistent and options repetitive, the service is generally well-regarded. The dinner options also receive favorable feedback, especially the Italian, French and Mexican restaurants, though securing reservations can be challenging. Despite occasional inconsistencies in meal quality, the overall dining experience remains enjoyable.
Guests find the rooms to be spacious and comfortable, particularly the family rooms. Most rooms are described as clean and well-designed, though some show signs of wear and could benefit from updates and better maintenance. Despite a few cleanliness concerns, the majority of guests have a positive view of the resort's cleanliness, supported by well-maintained common areas and beach.
The resort staff are praised for their friendliness and helpfulness, contributing significantly to the enjoyable stays of many guests. However, there are occasional criticisms regarding staff availability and service consistency, particularly in the themed restaurants. Despite this, the overall service quality is seen as a strong point.
WiFi connectivity at the resort receives mixed reviews. While common areas have good coverage, connectivity in rooms can be unreliable and intermittent, impacting guest satisfaction. The pool areas are another highlight with well-maintained and beautiful settings. The children's pool with slides is especially loved by families, although some guests find the main pools basic and occasionally unpleasantly scented.
The beach remains a standout feature with its beauty, cleanliness and well-maintained state. It's particularly favored by families with children, who also appreciate the family-friendly atmosphere, kids' club and various activities tailored for younger guests. The spacious family rooms and designated family zones further enhance the vacation experience for families.
While there are mixed opinions on the beds with some guests experiencing discomfort due to old mattresses and others finding them very comfortable, overall room comfort is generally commended. Guests in the family and adult sections specifically note the ample space and comfort, contributing to a pleasant stay.
In conclusion, Sandos Playacar All Inclusive offers a beautiful location, a variety of amenities and dining options, friendly staff and a family-friendly atmosphere, making it a strong choice for a balanced and enjoyable vacation. Improvements in room maintenance, WiFi connectivity and food quality consistency would further elevate the guest experience.
The breakfast buffet at Sandos Playacar is appreciated for its variety and fresh offerings, like mangoes and pineapples. While the food quality can sometimes be inconsistent and options repetitive, the service is generally well-regarded. The dinner options also receive favorable feedback, especially the Italian, French and Mexican restaurants, though securing reservations can be challenging. Despite occasional inconsistencies in meal quality, the overall dining experience remains enjoyable.
Guests find the rooms to be spacious and comfortable, particularly the family rooms. Most rooms are described as clean and well-designed, though some show signs of wear and could benefit from updates and better maintenance. Despite a few cleanliness concerns, the majority of guests have a positive view of the resort's cleanliness, supported by well-maintained common areas and beach.
The resort staff are praised for their friendliness and helpfulness, contributing significantly to the enjoyable stays of many guests. However, there are occasional criticisms regarding staff availability and service consistency, particularly in the themed restaurants. Despite this, the overall service quality is seen as a strong point.
WiFi connectivity at the resort receives mixed reviews. While common areas have good coverage, connectivity in rooms can be unreliable and intermittent, impacting guest satisfaction. The pool areas are another highlight with well-maintained and beautiful settings. The children's pool with slides is especially loved by families, although some guests find the main pools basic and occasionally unpleasantly scented.
The beach remains a standout feature with its beauty, cleanliness and well-maintained state. It's particularly favored by families with children, who also appreciate the family-friendly atmosphere, kids' club and various activities tailored for younger guests. The spacious family rooms and designated family zones further enhance the vacation experience for families.
While there are mixed opinions on the beds with some guests experiencing discomfort due to old mattresses and others finding them very comfortable, overall room comfort is generally commended. Guests in the family and adult sections specifically note the ample space and comfort, contributing to a pleasant stay.
In conclusion, Sandos Playacar All Inclusive offers a beautiful location, a variety of amenities and dining options, friendly staff and a family-friendly atmosphere, making it a strong choice for a balanced and enjoyable vacation. Improvements in room maintenance, WiFi connectivity and food quality consistency would further elevate the guest experience.
Categories
5 Star
Accessible
Family
Royal Hideaway Playacar All-Inclusive Adults Only Resort13.4 km from Banco Playa
Resort in Playa del Carmen
8.4
Very GoodFrom $199
$
Info
Summary of reviews
The Royal Hideaway Playacar All-Inclusive Adults Only Resort is a luxurious paradise with well-maintained grounds and fantastic staff. Guests have raved about the incredible location and perfect getaway feel with many already planning their next visit and recommending the resort to others. While some have noted that the lighting in the restaurants could use improvement, the personal service is exceptional and highly recommended. Though the food and facilities didn't always meet 5 star expectations, this is an excellent hotel for a quiet and beautiful vacation.
Categories
5 Star
Accessible
Luxury
Hotel Xcaret Mexico All Parks All Fun Inclusive13.4 km from Banco Playa
Resort in Playa del Carmen
8.6
Very GoodFrom $550
$
Info
Summary of reviews
Hotel Xcaret Mexico All Parks All Fun Inclusive is a luxurious 5-star resort that offers exceptional facilities and services. The location is perfect, surrounded by nature and with easy access to the parks. The breakfast experience is exceptional with fresh and delicious food from all of the hotel's restaurants. The dinner experience received mixed reviews, but the diverse food options available at all the restaurants were praised. The rooms received mixed reviews with some finding them stunning and well-equipped, while others experienced issues with cleanliness or noise. However, the hotel staff were described as helpful and responsive. The pool area is a definite highlight of the resort with many pools and beautiful natural touches. The hotel is family-friendly with plenty of activities for families with young children. Despite the lack of an ocean beach suitable for swimming, the stunning views and access to several artificial beaches make up for it. Overall, Hotel Xcaret Mexico All Parks All Fun Inclusive is a superb, exceptional and perfect place to vacation with guests describing it as the best hotel they've ever stayed at.
Categories
5 Star
Accessible
Luxury
From $314
$
Info
Categories
Accessible
5 Star
Pool
Infinity Pool
Pool Swim Up Bar
Outdoor Pool
Select Club at Sandos Playacar All Inclusive - Adults Only Area13.6 km from Banco Playa
Resort in Playa del Carmen
8.2
Very GoodFrom $225
$
Info
Categories
Accessible
5 Star
All-Inclusive Packages
$
Info
Summary of reviews
Eurostars Hacienda Vista Real is widely praised for offering a tranquil and serene retreat, nestled in the lush greenery of a golf course in a gated residential community in Playa del Carmen. Its location provides security, privacy, and a peaceful environment, perfect for guests looking to escape the hustle and bustle of city life. The hotel is especially suitable for visitors with vehicles due to its easy access to local attractions, although it requires some travel to reach central Playa del Carmen and its beaches.
The breakfast at Eurostars Hacienda Vista Real is highlighted for its excellent variety and quality, contributing to a pleasant stay with abundant offerings that cater to diverse dietary preferences, including gluten-free options. Dining by the pool terrace offers a picturesque start to the day, although some guests note timing issues with excursions that could enhance the experience further.
Rooms at the hotel are remarkably spacious and meticulously clean, with super-comfortable beds ensuring a restful night's sleep. Despite minor concerns about lighting, the rooms and common areas, including terraces and open-air palapas, offer exceptional accommodations that align with guests' expectations.
Cleanliness is a hallmark of Eurostars Hacienda Vista Real, with spotless rooms and well-maintained facilities providing a welcoming atmosphere. The diligent cleaning service contributes to the hotel’s continued positive reputation, despite some mentions of neglected common areas.
The exceptional service provided by the hotel staff is frequently recognized by guests, with staff members being described as attentive, friendly, and helpful, ensuring every guest feels welcomed and cared for. Their commitment to offering polite and courteous service greatly enhances the overall experience.
The pool area is another popular feature, praised for its cleanliness and inviting surroundings. Visitors appreciate the scenic views and the peaceful ambiance, despite some suggestions for improvements in water temperature. The pool serves as a delightful retreat within the beautiful landscape.
Overall, Eurostars Hacienda Vista Real promises a comfortable and restful stay with its stunning surroundings, quality service, and commitment to guest satisfaction, making it an attractive choice for travelers seeking a tranquil escape amidst nature.
The breakfast at Eurostars Hacienda Vista Real is highlighted for its excellent variety and quality, contributing to a pleasant stay with abundant offerings that cater to diverse dietary preferences, including gluten-free options. Dining by the pool terrace offers a picturesque start to the day, although some guests note timing issues with excursions that could enhance the experience further.
Rooms at the hotel are remarkably spacious and meticulously clean, with super-comfortable beds ensuring a restful night's sleep. Despite minor concerns about lighting, the rooms and common areas, including terraces and open-air palapas, offer exceptional accommodations that align with guests' expectations.
Cleanliness is a hallmark of Eurostars Hacienda Vista Real, with spotless rooms and well-maintained facilities providing a welcoming atmosphere. The diligent cleaning service contributes to the hotel’s continued positive reputation, despite some mentions of neglected common areas.
The exceptional service provided by the hotel staff is frequently recognized by guests, with staff members being described as attentive, friendly, and helpful, ensuring every guest feels welcomed and cared for. Their commitment to offering polite and courteous service greatly enhances the overall experience.
The pool area is another popular feature, praised for its cleanliness and inviting surroundings. Visitors appreciate the scenic views and the peaceful ambiance, despite some suggestions for improvements in water temperature. The pool serves as a delightful retreat within the beautiful landscape.
Overall, Eurostars Hacienda Vista Real promises a comfortable and restful stay with its stunning surroundings, quality service, and commitment to guest satisfaction, making it an attractive choice for travelers seeking a tranquil escape amidst nature.
Categories
Accessible
5 Star
Pool
Pool Swim Up Bar
Outdoor Pool
Occidental at Xcaret Destination - All Inclusive13.7 km from Banco Playa
Resort in Playa del Carmen
8.3
Very GoodFrom $134
$
Info
Summary of reviews
The Occidental at Xcaret Destination - All Inclusive enjoys an unmatched location in the heart of the Riviera Maya. Nestled next to the renowned Xcaret Park and nearby other attractions like Xplor, it offers guests easy access to adventure while remaining a peaceful retreat with stunning ocean views and beautiful vegetation. The sprawling hotel complex promises something for everyone, from jungle immersion to scenic oceanfront relaxation.
A standout feature is the breakfast experience, frequently lauded for its high quality and variety. The main buffet, supplemented by a beachside breakfast option, offers plenty of choices, ensuring a great start to the day. Though the dinner experience receives mixed reviews, the specialty restaurants, particularly the Mexican and seafood options, shine with delightful dishes. However, the reservation system for these à la carte dining venues could be improved to enhance guest convenience.
Rooms are spacious, comfortable and exceptionally clean, thanks to attentive housekeeping. Despite some complaints about aging facilities and maintenance issues, the accommodations maintain a satisfactory level of comfort and cleanliness, enhanced by the occasional visit from local wildlife.
Cleanliness extends beyond the rooms with the entire hotel praised for its immaculate condition, well-maintained grounds and tidy common areas. The attentive and friendly staff, particularly in the reception, buffet and pool areas, contribute positively to the guest experience with notable mentions for specific staff members who go above and beyond.
The Wi-Fi service, though free and generally good in public areas, can be inconsistent, particularly on the beach, suggesting room for improvement. Meanwhile, the spa receives accolades for its tranquil ambiance and exceptional service, although some guests noted minor inconveniences like the occasional lack of hot water.
The gym, while modern and well-maintained, is small and could benefit from more equipment and extended hours. On the other hand, the pool facilities are extensively praised. The diverse collection of pools, including unique saltwater options and an adult-only pool, provide a variety of swimming experiences, complemented by excellent poolside service.
Lastly, the scenic beach offers a serene, clean and protected environment, perfect for relaxation in private cabanas. Despite its smaller size, the clear and tranquil ocean setting contributes significantly to the appeal of this resort.
Overall, Occidental at Xcaret Destination - All Inclusive stands out for its prime location, variety of dining options, high cleanliness standards and friendly staff, making it a favored choice for travelers seeking both adventure and relaxation in the Riviera Maya.
A standout feature is the breakfast experience, frequently lauded for its high quality and variety. The main buffet, supplemented by a beachside breakfast option, offers plenty of choices, ensuring a great start to the day. Though the dinner experience receives mixed reviews, the specialty restaurants, particularly the Mexican and seafood options, shine with delightful dishes. However, the reservation system for these à la carte dining venues could be improved to enhance guest convenience.
Rooms are spacious, comfortable and exceptionally clean, thanks to attentive housekeeping. Despite some complaints about aging facilities and maintenance issues, the accommodations maintain a satisfactory level of comfort and cleanliness, enhanced by the occasional visit from local wildlife.
Cleanliness extends beyond the rooms with the entire hotel praised for its immaculate condition, well-maintained grounds and tidy common areas. The attentive and friendly staff, particularly in the reception, buffet and pool areas, contribute positively to the guest experience with notable mentions for specific staff members who go above and beyond.
The Wi-Fi service, though free and generally good in public areas, can be inconsistent, particularly on the beach, suggesting room for improvement. Meanwhile, the spa receives accolades for its tranquil ambiance and exceptional service, although some guests noted minor inconveniences like the occasional lack of hot water.
The gym, while modern and well-maintained, is small and could benefit from more equipment and extended hours. On the other hand, the pool facilities are extensively praised. The diverse collection of pools, including unique saltwater options and an adult-only pool, provide a variety of swimming experiences, complemented by excellent poolside service.
Lastly, the scenic beach offers a serene, clean and protected environment, perfect for relaxation in private cabanas. Despite its smaller size, the clear and tranquil ocean setting contributes significantly to the appeal of this resort.
Overall, Occidental at Xcaret Destination - All Inclusive stands out for its prime location, variety of dining options, high cleanliness standards and friendly staff, making it a favored choice for travelers seeking both adventure and relaxation in the Riviera Maya.
Categories
5 Star
Accessible
Luxury
Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort13.7 km from Banco Playa
Resort in Playa del Carmen
8.3
Very GoodFrom $237
$
Info
Summary of reviews
The Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort is highly regarded for its prime location nestled in the bustling heart of Playa del Carmen. Its proximity to the popular 5th Avenue, filled with shops, bars and restaurants, along with easy access to local attractions, offers guests the best of urban vibrancy and beachfront tranquility. The property itself is beautifully maintained, featuring clean rooms, scenic views and a pleasant overall ambiance.
Guests frequently commend the exceptional service and friendliness of the staff, from a warm welcome to attentive service throughout their stay. The team goes above and beyond to meet guests' needs, contributing to a memorable vacation experience. The cleanliness of both the rooms and common areas is consistently praised with well-maintained facilities enhancing the resort's elegant feel.
Positive reviews highlight the spaciousness, modernity and comfort of the rooms. Many appreciate features like luxurious beds, balconies with beautiful views and in-room amenities such as jacuzzis. Although there are occasional mentions of outdated rooms or the need for more thorough cleaning of the jacuzzis, the guest experience remains largely positive.
The breakfast experience is positively noted for its variety and quality, especially at the Spice restaurant. Despite minor drawbacks, such as the desire for more breakfast options and the absence of real fruit juices, the overall breakfast service leaves guests satisfied. Similarly, dinner options receive high praise, particularly the Asian-themed Asiana and Mediterranean-inspired Kalamata restaurants. Even though some find the selection limited or the food quality slightly below expectations, the all-inclusive package's overall variety and culinary offerings are well-received.
Guests generally enjoy the resort's pool facilities with fun activities and entertainment creating a lively atmosphere. The pools are described as beautiful and well-designed, though some note the need for longer pool hours and more space. Dining options near the pool and additional amenities like the gym and spa complement the overall positive poolside experience.
The beach gets mixed reviews with some guests finding it rocky and narrow, making swimming less enjoyable. Despite occasional seaweed and crowding issues, the hotel's efforts to maintain cleanliness are evident. While the beach may not always be a highlight, the resort's well-maintained environment compensates for any shortcomings.
The all-inclusive experience at Hilton Playa del Carmen is celebrated for its extensive food and drink offerings across seven restaurants. Although some note that not all premium items are included, the variety and quality of options available create a relaxing and enjoyable atmosphere.
Overall, Hilton Playa del Carmen stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, making it a top choice for those seeking a luxurious and relaxing getaway.
Guests frequently commend the exceptional service and friendliness of the staff, from a warm welcome to attentive service throughout their stay. The team goes above and beyond to meet guests' needs, contributing to a memorable vacation experience. The cleanliness of both the rooms and common areas is consistently praised with well-maintained facilities enhancing the resort's elegant feel.
Positive reviews highlight the spaciousness, modernity and comfort of the rooms. Many appreciate features like luxurious beds, balconies with beautiful views and in-room amenities such as jacuzzis. Although there are occasional mentions of outdated rooms or the need for more thorough cleaning of the jacuzzis, the guest experience remains largely positive.
The breakfast experience is positively noted for its variety and quality, especially at the Spice restaurant. Despite minor drawbacks, such as the desire for more breakfast options and the absence of real fruit juices, the overall breakfast service leaves guests satisfied. Similarly, dinner options receive high praise, particularly the Asian-themed Asiana and Mediterranean-inspired Kalamata restaurants. Even though some find the selection limited or the food quality slightly below expectations, the all-inclusive package's overall variety and culinary offerings are well-received.
Guests generally enjoy the resort's pool facilities with fun activities and entertainment creating a lively atmosphere. The pools are described as beautiful and well-designed, though some note the need for longer pool hours and more space. Dining options near the pool and additional amenities like the gym and spa complement the overall positive poolside experience.
The beach gets mixed reviews with some guests finding it rocky and narrow, making swimming less enjoyable. Despite occasional seaweed and crowding issues, the hotel's efforts to maintain cleanliness are evident. While the beach may not always be a highlight, the resort's well-maintained environment compensates for any shortcomings.
The all-inclusive experience at Hilton Playa del Carmen is celebrated for its extensive food and drink offerings across seven restaurants. Although some note that not all premium items are included, the variety and quality of options available create a relaxing and enjoyable atmosphere.
Overall, Hilton Playa del Carmen stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, making it a top choice for those seeking a luxurious and relaxing getaway.
Categories
Accessible
5 Star
Golf
$
Info
Summary of reviews
Riu Lupita - All Inclusive receives high praise for its strategic and tranquil location in a secure neighborhood, surrounded by lush greenery and within easy reach of Playa del Carmen’s bustling shopping areas and attractions. Despite being a bit distant from the beach, the hotel compensates with efficient half-hourly shuttle services to its private, clean beach club.
Guests appreciate the luxurious yet affordable facilities, making it a great value option. The hotel's breakfast is highly rated for its variety and quality, especially the buffet spread. Dinner offerings also receive compliment for their diverse and tasty options with a dedicated mention to the quality food at the steakhouse.
The cleanliness and comfort of the rooms are points of admiration, though the dated décor and occasional maintenance issues are noted. Guest rooms are consistently clean and the housekeeping staff ensures a tidy environment.
Staff at Riu Lupita are highlighted for their exceptional friendliness and attentiveness. From reception to cleaning staff, the team is recognized for their helpful and kind disposition, adding significantly to the positive guest experiences.
Wi-Fi connectivity generally meets expectations, though some minor issues with stability and extra charges for multiple devices are mentioned. The gym provides a useful facility, but improvements in operating hours and equipment conditions are suggested.
Pools at Riu Lupita cater to a variety of guest preferences with clean, well-maintained areas and activities. Minor issues like early closing times and limited sunbeds are noted, yet overall, the pools are a highlight for many guests.
The beach club experience is positively reviewed for its clean and beautiful environment, despite the commute required to reach it. Facilities at the beach club, such as food and clean amenities, enhance the experience, making the travel worthwhile.
Riu Lupita is highly recommended for families, offering a range of activities ensuring children and adults have a memorable and enjoyable stay. The family-friendly beach club and kids’ activities are particularly popular among guests.
In summary, Riu Lupita - All Inclusive delivers a tranquil, well-facilitated vacation experience with excellent food, attentive service and clean environments, making it an ideal choice for families and travelers seeking both relaxation and the convenience of exploring Playa del Carmen.
Guests appreciate the luxurious yet affordable facilities, making it a great value option. The hotel's breakfast is highly rated for its variety and quality, especially the buffet spread. Dinner offerings also receive compliment for their diverse and tasty options with a dedicated mention to the quality food at the steakhouse.
The cleanliness and comfort of the rooms are points of admiration, though the dated décor and occasional maintenance issues are noted. Guest rooms are consistently clean and the housekeeping staff ensures a tidy environment.
Staff at Riu Lupita are highlighted for their exceptional friendliness and attentiveness. From reception to cleaning staff, the team is recognized for their helpful and kind disposition, adding significantly to the positive guest experiences.
Wi-Fi connectivity generally meets expectations, though some minor issues with stability and extra charges for multiple devices are mentioned. The gym provides a useful facility, but improvements in operating hours and equipment conditions are suggested.
Pools at Riu Lupita cater to a variety of guest preferences with clean, well-maintained areas and activities. Minor issues like early closing times and limited sunbeds are noted, yet overall, the pools are a highlight for many guests.
The beach club experience is positively reviewed for its clean and beautiful environment, despite the commute required to reach it. Facilities at the beach club, such as food and clean amenities, enhance the experience, making the travel worthwhile.
Riu Lupita is highly recommended for families, offering a range of activities ensuring children and adults have a memorable and enjoyable stay. The family-friendly beach club and kids’ activities are particularly popular among guests.
In summary, Riu Lupita - All Inclusive delivers a tranquil, well-facilitated vacation experience with excellent food, attentive service and clean environments, making it an ideal choice for families and travelers seeking both relaxation and the convenience of exploring Playa del Carmen.
Categories
5 Star
Accessible
Luxury
Wyndham Alltra Playa del Carmen Adults Only All Inclusive13.7 km from Banco Playa
Resort in Playa del Carmen
8.5
Very GoodFrom $169
$
Info
Summary of reviews
Wyndham Alltra Playa del Carmen Adults Only All Inclusive, nestled in the heart of Playa del Carmen, receives high praise for its exceptional location. Guests love its proximity to the vibrant 5th Avenue and the serene beach, offering a blend of convenience and relaxation. The central position allows easy access to shops, restaurants and nightlife, while sea-facing rooms provide stunning views and a pleasant ambiance both day and night.
The breakfast experience stands out with an extensive variety of delicious options including fruits, breads, an omelet station and fresh juices. Guests frequently commend the quality, taste and variety, making it a highlight of their stay. Key individuals like chefs Armando and Carlos, as well as Mario, contribute significantly to the dining experience.
Dinner also receives positive feedback with a range of dining options including Italian, Mexican and an international buffet catering to diverse tastes. The exceptional service and varied menu options add to the appeal, despite minor critiques regarding portion sizes and occasional repetitive menus.
Rooms at the hotel are described as spacious, clean and well-equipped, offering comfortable beds and amenities like stocked minibars and quality linens. Although noise and occasional cleanliness issues are noted, the general consensus is positive with many appreciating the room's comfort and beautiful décor.
The hotel's cleanliness is consistently highlighted with spotless rooms and well-maintained facilities contributing to a pleasant experience. Housekeeping services are praised for their efficiency, although minor issues like bird droppings on balconies and occasional towel shortages are mentioned.
The hotel's staff are frequently described as friendly, helpful and accommodating, enhancing the overall guest experience. Specific staff members like Mitzy, Juan and Hiram receive individual recognition for their exceptional service.
The wifi service at the hotel is largely effective and reliable, though there are occasional mentions of slow speeds and limited connectivity in certain areas.
The spa is a notable feature with guests praising the quality of massages and hydrotherapy services. Although some find the spa on the pricier side, the overall experience and welcoming staff make it worthwhile.
The gym is well-equipped and clean, providing a satisfactory fitness experience for guests, complementing other amenities like the pool and spa.
The pool area is described as spacious, clean and lively with ample sunbeds and a great atmosphere enhanced by entertainment and attentive staff. Despite some noise and crowding, it remains a highlight for most guests.
Lastly, the beach receives mixed reviews due to its small, rocky nature and significant seaweed presence, which detracts from the experience for many guests. However, the pool's positive attributes often compensate for this shortfall.
Overall, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is celebrated for its outstanding location, excellent dining, comfortable rooms, high cleanliness standards, friendly staff, reliable amenities and vibrant pool experience, making it a popular choice for visitors seeking both relaxation and adventure in Playa del Carmen.
The breakfast experience stands out with an extensive variety of delicious options including fruits, breads, an omelet station and fresh juices. Guests frequently commend the quality, taste and variety, making it a highlight of their stay. Key individuals like chefs Armando and Carlos, as well as Mario, contribute significantly to the dining experience.
Dinner also receives positive feedback with a range of dining options including Italian, Mexican and an international buffet catering to diverse tastes. The exceptional service and varied menu options add to the appeal, despite minor critiques regarding portion sizes and occasional repetitive menus.
Rooms at the hotel are described as spacious, clean and well-equipped, offering comfortable beds and amenities like stocked minibars and quality linens. Although noise and occasional cleanliness issues are noted, the general consensus is positive with many appreciating the room's comfort and beautiful décor.
The hotel's cleanliness is consistently highlighted with spotless rooms and well-maintained facilities contributing to a pleasant experience. Housekeeping services are praised for their efficiency, although minor issues like bird droppings on balconies and occasional towel shortages are mentioned.
The hotel's staff are frequently described as friendly, helpful and accommodating, enhancing the overall guest experience. Specific staff members like Mitzy, Juan and Hiram receive individual recognition for their exceptional service.
The wifi service at the hotel is largely effective and reliable, though there are occasional mentions of slow speeds and limited connectivity in certain areas.
The spa is a notable feature with guests praising the quality of massages and hydrotherapy services. Although some find the spa on the pricier side, the overall experience and welcoming staff make it worthwhile.
The gym is well-equipped and clean, providing a satisfactory fitness experience for guests, complementing other amenities like the pool and spa.
The pool area is described as spacious, clean and lively with ample sunbeds and a great atmosphere enhanced by entertainment and attentive staff. Despite some noise and crowding, it remains a highlight for most guests.
Lastly, the beach receives mixed reviews due to its small, rocky nature and significant seaweed presence, which detracts from the experience for many guests. However, the pool's positive attributes often compensate for this shortfall.
Overall, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is celebrated for its outstanding location, excellent dining, comfortable rooms, high cleanliness standards, friendly staff, reliable amenities and vibrant pool experience, making it a popular choice for visitors seeking both relaxation and adventure in Playa del Carmen.
Categories
Accessible
5 Star
Luxury
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only13.7 km from Banco Playa
Resort in Playa del Carmen
9.3
ExcellentFrom $230
$
Info
Summary of reviews
The Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is a highly recommended hotel with exceptional facilities and services that meet 5-star standards. The hotel's location is perfect for exploring nearby tourist sites, restaurants and nightlife. Guests appreciate the stunning location right on the beach with turquoise waters and a beautiful view. The breakfast is delicious and great and the dining options are varied with some standout dishes. The spacious and comfortable rooms are a highlight with breathtaking ocean views. The hotel is modern and clean with excellent room cleaning and service hygiene. The staff is super nice, kind, friendly and courteous, always doing what they can to accommodate guests. The Cenote Spa provides a truly unforgettable experience and the gym is spacious, well-equipped and open 24 hours. The pool area is magnificent, fantastic and beautiful with attentive and helpful personnel on hand to ensure guests have everything they need. The hotel is unique with mega comfortable and well-equipped rooms, providing an exquisitely comfortable experience. Overall, the Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is an unprecedented and awesome resort, worth the price and perfect for family vacations.
Categories
5 Star
Accessible
Luxury
Categories
2
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