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Summary of reviewsNovotel Bandung receives glowing reviews for its excellent location, diverse breakfast offerings, comfortable accommodations, and impressive service. Situated in the heart of the city, the hotel provides guests with convenient access to shopping centers, historical sites, and tourist attractions. Its proximity to transportation hubs, like the train station and airport, further enhances its appeal, while the surrounding area's tranquility is noted as a pleasant feature.
The breakfast experience at Novotel Bandung is widely praised for its diverse and tasty selection, catering to a variety of palates whether guests prefer local delicacies or international options. The attentive service during breakfast contributes to a positive start to the day, though there is room for menu rotation to keep the offerings fresh.
Rooms at the hotel are often described as comfortable and spacious, with modern designs and ample amenities such as bathtubs. Guests appreciate the cleanliness and comfort of the rooms, with large beds and pillows contributing to restful sleep. The hotel staff receive high marks for their friendly and helpful nature, ensuring that guests feel welcome and well cared for throughout their stay.
Novotel Bandung consistently impresses with its cleanliness, a major factor in guest satisfaction. Rooms and facilities are well maintained, and clean bathrooms further enhance comfort. While some minor areas could benefit from more detailed cleaning, the general sentiment remains positive.
The staff at Novotel Bandung are frequently commended for their exceptional service, creating a welcoming atmosphere with their politeness and enthusiasm. Families find the hotel particularly accommodating, with spacious rooms and engaging activities for children, making it an ideal destination for family holidays as well as business stays.
Although the hotel's complimentary Wi-Fi receives mixed feedback, with some guests experiencing slow speeds, other aspects, like the cozy sleeping arrangements, consistently delight guests. Overall, Novotel Bandung stands out for its strategic location, cleanliness, and dedicated staff, providing a satisfying experience for a wide range of visitors. Show more
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Hotel Taking Steps Towards Sustainability
Novotel Bandung implements the Accor 'PLANET21 program,' focusing on environmental responsibility. The hotel has a strategy for waste elimination and diversion, including paper, glass, cardboard, and plastic. It uses biodegradable coffee stirrers and drinking straws, maintains a comprehensive food waste policy and recycling policy, and incorporates renewable energy or a 'green' electricity supply.
Family Friendly Hotel
This hotel is listed as a family-friendly option in Bandung. It provides amenities suitable for families. The hotel's location offers convenient access to Bandung's attractions.
Hotel with Swimming Pool
The hotel includes a heated outdoor pool. It is well-equipped with amenities for both adults and children. It is located in the Cihampelas area.
Heated Pool Outdoor Pool
Business Hotel
Novotel Bandung provides a range of business amenities, including meeting rooms, a business center, and high-speed internet access. Its location and services cater well to business travelers.
Hotel with Parking
Novotel Bandung provides free parking for guests. They have on-site indoor private parking available 24/7 with 82 parking spaces.
EV charging stations
Accessible Hotel
Novotel Bandung provides wheelchair access and elevators for ease of movement throughout the hotel. Accessible bathrooms with 32-inch wide doors and accessible parking are also available.
Hotel with Gym
This hotel offers a fitness center, providing guests with facilities to maintain their workout routines. The hotel combines fitness amenities with other facilities for a balanced stay.
Hotel with EV Charging Stations
Novotel Bandung provides EV charging stations for guests. It is a well-known hotel that offers a comfortable and family-friendly environment.
4-Star Hotel
Novotel Bandung offers modern comforts and strategic location near Bandung Train Station. It's a 4-star hotel providing convenient access to transportation and city attractions.
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Superior Double RoomCable/satellite TV and refrigerator are available. En suite bathroom comes with a shower, a hairdryer, slippers, and free toiletries.
Executive Double RoomExtra spacious room with ample work space and a laptop-size safe. Cable/satellite TV and refrigerator are available. En suite bathroom comes with a shower, a hairdryer, slippers, and free toiletries.
Junior SuiteSpacious well-designed suite with separate lounge area, 2 sofas and a kitchenette. Cable/satellite TV and refrigerator are available. En suite bathroom comes with a shower, a hairdryer, slippers, and free toiletries.
Superior Twin RoomCable/satellite TV and refrigerator are available. En suite bathroom comes with a shower, a hairdryer, slippers, and free toiletries.
Premier Twin RoomCable/satellite TV and refrigerator are available. En suite bathroom comes with a shower, a hairdryer, slippers, and free toiletries.
Premier Double RoomCable/satellite TV and refrigerator are available. En suite bathroom comes with a shower, a hairdryer, slippers, and free toiletries.
Guest Reviews
8.4
Very Good
Location
Novotel Bandung boasts a superb location that makes it a prime choice for travelers seeking convenience and accessibility. Nestled in the heart of the city, this hotel offers easy access to a plethora of amenities, including shopping centers, historical sites, and tourist attractions. Guests rave about its strategic placement near the Pajajaran Stadium, the city center, and notable places like Cihampelas and Braga Citiwalk, which are just a short distance away.
This hotel's proximity to transportation hubs is another key highlight, with easy access to the train station and being less than a 15-minute drive from the airport. Pasir Kaliki Street, located nearby, provides a vibrant shopping scene with popular fast-food outlets such as KFC, Pizza Hut, and McDonald's.
Although the central location might require a cautious approach when crossing the street, the hotel's security staff are noted for being helpful and attentive. The surrounding area offers guests a complete experience with clean and quiet streets, adding a layer of tranquility to their stay. Whether one is exploring the local food scene or venturing out to shopping districts, Novotel Bandung stands out for its accessibility and strategic locale, making it a comfortable choice for travelers.
Breakfast
Novotel Bandung offers a breakfast experience that receives praise for its diversity and taste. Guests frequently remark on the extensive variety of dishes available, ranging from local delights like Nasi Uduk with sambal Hijau to international options, making it appealing to a wide array of palates. Many appreciate the delicious offerings and commend the hotel’s ability to cater to different tastes.
The breakfast buffet is often described as plentiful and satisfying, with plenty of local options that guests enjoy. Despite these positives, some reviews mention areas for improvement, such as the need for menu rotation to keep the offerings fresh and to prevent running out of popular items.
In addition, the service during breakfast is highlighted as excellent, with staff being warm, attentive, and ensuring a positive start to the day for their guests. Overall, the breakfast at Novotel Bandung is considered a noteworthy aspect of the hotel stay, praised for its quality and variety, though there's room for minor enhancements to further elevate the experience.
Rooms
At Novotel Bandung, guests are often pleased with the comfortable and spacious accommodations offered. Many reviews highlight the cleanliness of the rooms, which is consistently noted as a positive aspect of the hotel. The rooms feature modern and relaxing designs, often equipped with amenities like bathtubs, which enhance the overall experience. Despite occasional remarks about the need for improved cleanliness, the majority of comments praise the hotel's thorough cleaning service and attentive staff.
The size of the rooms is frequently mentioned, with several guests appreciating the large, airy spaces and ample windows, which provide a pleasant view. Beds and pillows are described as comfortable, contributing to restful sleeping conditions. The reception staff earns commendations for their friendliness, helpful nature, and proficiency in English, adding to the welcoming atmosphere at the hotel.
In addition to comfortable accommodations, guests enjoy a varied and delicious breakfast, which complements their stay at this conveniently located hotel. Whether travelers are solo adventurers seeking a quiet retreat or families requiring spacious connecting rooms, the Novotel Bandung is noted for its reliable and accommodating room service. Overall, Novotel Bandung seems to offer a satisfying blend of comfort, cleanliness, and hospitality that appeals to its visitors.
Beds
Novotel Bandung offers a comfortable sleeping experience that guests repeatedly praise for its spacious and comfortable beds. Visitors appreciate the level of comfort provided by both the mattresses and pillows, often describing them as very comfy or great. While the hotel sometimes faces a few issues related to cleanliness, the focus on providing restful sleep remains evident with most reviews highlighting the pleasure of resting on well-cushioned beds.
Cleanliness
Novotel Bandung consistently receives praise for its cleanliness, reflecting guests' appreciation for the well-maintained facilities and accommodations. Rooms are described as very clean and comfortable, with particular attention given to the neat and orderly arrangement. The hotel's cleanliness is frequently highlighted as excellent, contributing to a pleasant stay. Guests also commend the clean bathrooms, noting their spaciousness and high standards of upkeep, which enhance overall comfort.
However, some areas, such as carpets, received feedback that suggests a need for more detailed cleaning efforts. Despite occasional remarks regarding specific details, the general sentiment remains positive, with the hotel's cleanliness deemed top-notch and a major contributing factor to guest satisfaction.
Beyond cleanliness, guests enjoy friendly and enthusiastic service from the staff, which complements the hotel's clean environment. The variety and quality of breakfast options, along with clean dining facilities, further elevate the experience at Novotel Bandung. The hotel's location also adds to its convenience, making it an appealing choice for visitors seeking comfort and cleanliness in a well-situated setting.
Staff
Novotel Bandung consistently impresses with its exceptional service and outstanding staff, making guests feel warmly welcomed and well cared for throughout their stay. The team is frequently praised for their friendliness, politeness, and genuine enthusiasm, all the while maintaining a sophisticated manner. Reception staff efficiently process check-ins, ensuring a smooth arrival experience. Guests appreciate the helpfulness and attentiveness of the staff, who promptly cater to requests and provide valuable information about local attractions and directions. The competence of the customer service team is regularly highlighted, noted for their cooperative nature and constant smiles. The breakfast service receives commendations for its excellence, further enhancing the welcoming atmosphere. Whether interacting with the front desk or guest services, visitors find the staff to be well-trained and always eager to assist, ensuring a superb stay at this well-regarded establishment.
Wi-Fi
The Wi-Fi at Novotel Bandung receives mixed feedback from its guests. Positive experiences highlight a strong and stable connection around the hotel, including in individual rooms. Guests appreciated the complimentary access as an added convenience. However, there are frequent reports of slow speeds, intermittent connectivity, and challenges in maintaining a reliable Wi-Fi connection, especially for online meetings. The overall impression of the hotel's Wi-Fi service suggests room for improvement, despite some guests finding it sufficient for their needs.
Family
Novotel Bandung shines as a family-friendly destination, offering a comfortable and accommodating atmosphere ideal for large families. Families appreciate the spacious rooms available, featuring options with twin and king beds, making it a suitable place for gatherings. The hotel is equipped with engaging activities for children, like hand painting, ensuring kids have enjoyable experiences during their stay. Guests find the hotel perfect for family holidays, while also noting it's a very good choice for business stays. Although the breakfast buffet receives positive remarks, some guests suggest varying the menu more frequently to enhance the dining experience. Overall, Novotel Bandung comes highly recommended for family trips, providing a welcoming haven for families seeking a pleasant stay.
Yes, Novotel Bandung has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Novotel Bandung.
No, Novotel Bandung doesn't allow dogs.
Yes, parking facilities are available at Novotel Bandung.