DoubleTree Suites by Hilton Bengaluru Outer Ring Road is a great choice for those seeking a convenient and comfortable location in Bangalore. Guests consistently praised the hotel's breakfast buffet, which offered a variety of options including local delicacies. While the dinner menu could use some improvement, the rooftop restaurant Spot 360 was highly praised for its stunning ambience and romantic setting. The hotel offers spacious and comfortable rooms with great amenities and breathtaking views, although some guests reported poor upkeep and damaged furniture. The staff is considered courteous, professional and cooperative with special mentions given to staff members who provided excellent service. The rooftop pool and bar were highly praised for their stunning views and chill vibes. The hotel is a great option for families with kids, offering a playzone and in-suite washing machine and dryer. Guests raved about the spacious and clean rooms with comfortable beds that allow for a great night's sleep. While there were a few negative reviews claiming that the hotel is not a true five-star property, the majority of guests had exceptional and superb stays. Overall, DoubleTree Suites by Hilton Bengaluru Outer Ring Road is highly recommended.
The Oterra hotel is highly praised by guests for its excellent location, surrounded by lush greens and easily accessible to Electronic City. The breakfast buffet is a highlight of guests' stays, offering a wide range of options and consistently good quality food. The spacious and well-maintained rooms with helpful amenities provide a cozy atmosphere with awesome lighting. The hotel prides itself on cleanliness and maintaining high standards of hygiene with impeccably clean rooms and spacious bathrooms. The staff are known for their exceptional customer service and friendly demeanor, going above and beyond to make guests' stays more comfortable. Overall, The Oterra delivers an exceptional five-star experience that sets the standard for cleanliness and customer service.
Country Inn & Suites By Radisson, Bengaluru Hebbal Road is strategically located on Hebbal Road, next to the ring road, making it easily accessible from Bengaluru International Airport. This prime location is beneficial for both business and leisure travelers, especially those visiting the nearby Manyata Tech Park. The hotel’s proximity to key venues, paired with its cleanliness and amenities, is appreciated by many guests, although the noise from the busy main road can be a concern.
The breakfast experience at the hotel is generally positive with guests appreciating the diverse and sumptuous spread. The cooperative staff enhance the overall breakfast experience, though there are minor critiques regarding the quality of Indian food and the need for more space to avoid congestion.
The dinner offerings at the in-house restaurant receive mixed reviews. Many guests laud the food quality and reasonable prices, highlighting exceptional service by staff members like Mr. Shivaraj. However, issues were raised about the restaurant's cleanliness, staff behavior and the availability of dinner around the clock.
Rooms at the hotel are spacious, well-furnished and generally clean, providing a cozy atmosphere for guests. Nevertheless, inconsistencies in cleanliness, occasional bad odors and outdated facilities were noted by some guests. Instances of staff rudeness and unnecessary charges were also mentioned, but positive experiences with room upgrades and pleasant stays were reported.
Cleanliness is a major area of concern with many guests pointing out dirty rooms, inadequate housekeeping and outdated facilities. Issues like dirty towels, visible dust, stained carpets and bedbugs were highlighted, indicating a need for substantial improvement in this area.
Staff behavior garners mixed feedback. Many guests praise the friendly, courteous and helpful nature of the staff, particularly in the dining room and at the reception. However, there are complaints about untrained staff, rudeness and inconsistency in service, suggesting that staff training and support need enhancement.
Lastly, while the hotel is rated as a four-star property, many guests feel it falls short of the premium standards expected of the Radisson brand. Concerns about the ambience, odors and staff proficiency in English, particularly in room service communication, contribute to a perception that the hotel is closer to a three-star rating.
In summary, the Country Inn & Suites By Radisson, Bengaluru Hebbal Road offers a convenient location, friendly staff and comfortable rooms, but there are significant areas, particularly cleanliness and service consistency, that require attention to better align with its four-star rating.
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Spa
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Panoramic View Pool
4 Star
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