4-Star HotelLocated in the center of Siena, this hotel provides comfortable rooms and is within a reasonable distance of Piazza del Campo. Wi-Fi is available throughout the venue as well as a free private car park, allergy-free rooms and a garden are available on site.
Show more
Summary of reviews related to the '4 Star' categoryHotel Executive, a four-star establishment, has garnered a mix of praise and criticisms from guests. Many commend its value for the price, highlighting the friendly and professional staff, which aligns with the expectations for a four-star hotel. The hospitality is often noted as excellent and it remains a popular choice among tourists.
However, several reviews suggest that the hotel falls short of its four-star rating. Guest experiences reveal issues such as deficient air conditioning, broken tiles in bathrooms, signs of mold and poor room heating, which detract from the overall comfort. Additionally, some facilities, like air conditioning and television, were non-functional for certain stays and the walls were described as being thin, potentially disrupting peace and quiet.
The breakfast received significant criticism for not meeting the standards of a four-star hotel. Guests reported limited options, poor product quality, dry cakes and diluted fruit juices. The service at breakfast was also described as subpar with some staff prioritizing closing over guest satisfaction.
Overall, while the hotel delivers in terms of value and welcoming service, it struggles to meet the full expectations of a four-star rating, especially in terms of maintenance and breakfast quality.
Show moreRead review summaries for all categories
