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Hotel Iceberg Bansko

Bansko , 17 Orce Popjordanov Str. (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Iceberg Bansko receives high praise for its prime location, offering tranquility while being conveniently close to Bansko's main attractions, including the city center and the ski lift. Guests particularly appreciate the ample parking options and the hotel's free shuttle service.

The breakfast experience is a highlight with guests consistently praising the variety and quality of the food. The inclusion of breakfast in the room price adds value and the hearty spread caters to diverse tastes. Dinner, while commended for its taste and quality, has some inconsistencies regarding service and availability.

Rooms are frequently noted as clean, spacious and comfortable with well-maintained amenities and cozy atmospheres, particularly during colder seasons. Families and solo travelers alike appreciate the well-heated rooms and comfortable beds, though there are occasional mentions of outdated furniture.

When it comes to cleanliness, guests generally feel positive, citing well-maintained rooms and facilities. However, there are sporadic reports of inconsistent cleaning services. The staff is lauded for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience.

Wi-Fi service is available, but its reliability and speed vary with some guests experiencing stronger connections than others. The spa facilities receive favorable feedback for their cleanliness and variety, despite occasional maintenance issues. The gym, while functional, could benefit from equipment upgrades.

The pool is a popular feature, especially among families, for its warmth and cleanliness. However, temperature preferences and minor maintenance issues are occasionally noted. Parking is hassle-free with ample spaces and the convenience of free shuttle services further easing transportation concerns.

Hotel Iceberg Bansko is particularly family-friendly, offering kid-centric amenities and areas that ensure a pleasant stay for families with children. For ski enthusiasts, the hotel's proximity to the ski lift and its reliable shuttle service make it an excellent base for a winter sports holiday. Overall, Hotel Iceberg Bansko provides a comfortable, convenient and welcoming stay, particularly highlighted by its prime location, excellent breakfast and friendly staff.
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Hotel near Nightlife Spots

Situated on Orce Popjordanov Street, this hotel offers a central location with easy access to Bansko's nightlife. Its location makes it convenient to explore the town's bars and clubs.

Business Hotel

This hotel offers business facilities and internet access. It provides parking options and shuttle services.

Hotel with Parking

This hotel has parking available for guests. Its location in Bansko provides a base for exploring the surrounding area. The combination of parking and standard amenities makes it a practical choice.

Hotel with Gym

This hotel is listed among the hotels with gym facilities.

3-Star Hotel

Hotel Iceberg Bansko features 31 rooms with views of the Pirin Mountain. It has steam baths and a plunge pool. The hotel is located not far from Fun Park.

Hotel with Children's Pool

This hotel features both an indoor pool and a dedicated children's pool on site. It also offers a children's playground and a kids club, complementing the pool facilities for families.

Hotel with Indoor Pool

The hotel includes an indoor pool and a spa center. Guests enjoy the convenient location and the relaxing atmosphere.

Hotel with Heated Pool

Hotel Iceberg Bansko's heated pool consistently receives positive feedback for its warmth and cleanliness. Both the pool and jacuzzi are noted for maintaining a pleasant temperature, with some guests even describing the water as hot.

Hotel near Ski Resorts

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Children's Pool

Location of the pool: Indoor pool

Is it a pool of special type?

Heated pool

Pool surface size: 84 m²

Room Types

Mansard suite This room consists of 2 separate bedrooms, one with a double bed and another with 2 single beds. It offers panoramic views of the mountains.

Standard Twin Room This room features 1 double bed or 2 single beds, and comes with a sofa bed which can sleep 1.

Two-Bedroom Suite This apartment features a cable TV, a balcony with mountain views and a seating area with a sofa.

Superior Double Room This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 1 bed and 1 futon.

Family Mansard (2 Adults + 2 Children) The air-conditioned suite has 2 bedrooms and 1 bathroom with a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, an electric kettle, as well as a dressing room. The unit has 3 beds.

Economy Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 1 bed.

Mansard Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room features air conditioning, a wardrobe, an electric kettle, a dressing room, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Standard Queen Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 1 bed and 1 futon.

About Hotel Iceberg Bansko

License: Б3-939-5ЩЧ-В1

Guest Reviews

8.8

Excellent

Location

Hotel Iceberg Bansko boasts a prime location that receives high marks from visitors. Guests appreciate its proximity to the city center and ski lift, highlighting that both are within a short, pleasant walk. The hotel is positioned in a quiet and peaceful area, offering a tranquil atmosphere away from the busy streets, yet still accessible to the vibrant pedestrian zones and the beautiful old town.

For those who drive, parking is easily available and convenient. The location is particularly suitable for those interested in skiing, as the main ski lift is nearby and the hotel even provides shuttle services for further ease. Despite some remarks about ongoing street renovations and unfinished buildings in the vicinity, the overall feedback about the location remains positive.

Guests especially commend the quiet surroundings juxtaposed with the relative centrality, making it an excellent choice for a stay in Bansko. Whether it's a short stroll to the town's center or a brief walk to the cable car station, Hotel Iceberg Bansko manages to balance serenity with accessibility, making it a practical and pleasant base for both leisure and winter sports activities.

Breakfast

Hotel Iceberg Bansko offers an exceptional breakfast experience that has garnered considerable praise from its guests. The breakfast is consistently described as varied, rich and delicious with many appreciating the wide selection of foods available. Guests frequently highlight the diversity of options, which include fresh fruit, fried eggs, sausages, an assortment of breads, meats and cheeses. The breakfast often delighted even the most discerning palates, offering both hot and cold dishes, as well as a range of fresh and warm items.

The quality and taste of the breakfast are frequently commended with reviewers noting it as both hearty and satisfying. Many guests found the breakfast to be a highlight of their stay, appreciating the substantial and plentiful offerings each morning. The inclusion of breakfast in the room price was also seen as a significant value add.

Overall, the breakfast at Hotel Iceberg Bansko is noted not only for its variety and quality but also for its consistency in meeting high expectations. It's a perfect start to the day for anyone staying at the hotel and an experience that contributes to a memorable stay.

Dinner

Hotel Iceberg Bansko offers a mixed dining experience, but guests commonly acknowledge the delicious food served at the hotel's restaurant. Many reviewers appreciate the good quality of the cuisine, describing it as tasty with some highlighting the availability of local, traditional dishes. The prices at the restaurant and bar are often praised as reasonable or good, providing decent value for the money.

While the food receives commendations for its taste and quality, other aspects show room for improvement. Some guests encountered issues with the availability of dinner, either due to the restaurant being closed or limited service options, which led them to seek alternatives in the city center. Complaints also include instances of the food being perceived as expensive, bland or served in small quantities.

Overall, when available, the hotel's restaurant provides a satisfying dining experience, leaving guests pleased with the delicious offerings. However, inconsistencies in service and food availability present areas that could enhance the overall dining satisfaction.

Rooms

Hotel Iceberg Bansko has consistently received positive feedback for its rooms, which are often described as clean, spacious and comfortable. Guests appreciate the well-maintained conditions of the rooms, highlighting their warmth and cleanliness. Many reviews mention the ample size of the rooms with some noting that apartments and larger accommodations exceeded their expectations. The rooms are well-heated, making them a cozy retreat, especially in colder seasons.

Comfort seems to be a top priority with multiple mentions of comfortable beds, soft mattresses and well-designed bathrooms. The presence of balconies offering nice views and additional amenities like bathrobes enhance the guest experience. Families find the rooms suitable with enough space for children and adequate facilities.

On the downside, there are occasional mentions of old furniture and instances where the room size was found to be on the smaller side. Minor issues such as dirty towels and a stuffy attic room were reported, but these seem to be exceptions rather than the norm.

Overall, the rooms at Hotel Iceberg Bansko offer great value for money, providing a blend of comfort, cleanliness and spaciousness that caters well to both families and individual travelers.

Beds

Hotel Iceberg Bansko has received a mixed reception when it comes to the quality of its beds. On the positive side, numerous guests have praised the beds as comfortable, spacious and even fantastic in some cases. Words like very comfortable, comfy soft mattress and good bed frequently appear in the feedback. Many visitors appreciated the size and warmth of the beds, describing them as clean and well-cared-for, adding to the overall comfort of their stay.

However, a significant number of reviews highlight issues with the beds' condition and comfort. Reports of beds being too soft, old, lumpy or hard are common. The mattresses in particular have been criticized with some guests noting that they urgently need to be updated due to their worn-out state and discomfort. For families, the pull-out and extra beds for children are described as basic and uncomfortable.

Overall, while many guests have enjoyed a good night's sleep at Hotel Iceberg Bansko, there's a clear consensus that improvements are needed for the mattresses and bed quality to ensure consistent comfort for all guests.

Cleanliness

Hotel Iceberg Bansko offers a mixed reputation when it comes to cleanliness, though the positive highlights are worth noting. Many guests describe the hotel as very clean with several reviews mentioning clean and comfortable rooms and well-maintained facilities. The rooms and apartments, in particular, frequently receive praise for their cleanliness and coziness. The hotel overall is often noted as being clean and comfortable, creating a pleasant atmosphere for guests.

Some specific areas like the spa and the pools also receive commendations for being clean and inviting. Cleanliness is regularly maintained with clean towels provided and bathrooms that are well-kept and equipped with shower cabins. The housekeeping service is generally appreciated for maintaining hygiene standards, although there are instances where room cleaning is described as inconsistent.

Despite the many positive comments, there are occasional complaints regarding the cleanliness of rooms and some common areas, including the pool, which was noted as not always being clean. Some guests felt that room cleaning needed improvement with sporadic mentions of rooms not being cleaned daily or thoroughly enough.

In summary, while there are varying experiences, many guests find Hotel Iceberg Bansko to be a clean, warm and comfortable place to stay with good overall hygiene and a well-maintained environment.

Staff

The staff at 'Hotel Iceberg Bansko' have garnered a significant amount of praise from guests, frequently described as very friendly, helpful and attentive. From reception to housekeeping, the team consistently demonstrates professionalism and dedication, ensuring a warm and welcoming environment. Many guests highlighted the staff's responsiveness and willingness to assist with any requests, including early check-ins and late check-outs, contributing to a smooth and enjoyable stay.

Particularly commendable are individuals such as Plamen and Camilla, who were noted for their exceptional service in their respective roles. The receptionists, including Iva and Lily, were appreciated for their friendliness and proficiency in English, aiding in seamless communication. The team's consistent politeness and smiling demeanor left a positive impression, making guests feel like close friends.

Despite a few isolated incidents of unprofessional behavior, the overwhelming sentiment is one of excellent hospitality and care. From friendly greetings to helpful advice on local dining options, the staff's commitment to guest satisfaction is evident throughout the reviews. Overall, the considerate and hard-working nature of 'Hotel Iceberg Bansko' staff significantly enhances the guest experience, reflecting the high standards of service maintained at this establishment.

Wi-Fi

Hotel Iceberg Bansko offers a complimentary Wi-Fi service accessible throughout the property. However, while some guests report a strong and flawless Wi-Fi signal, particularly in their rooms, others have noted issues such as weak, unstable or slow internet connections. The Wi-Fi is generally available, but its performance can be inconsistent with some guests unable to use the internet in their rooms. Overall, while there are positive mentions of decent and reasonably fast Wi-Fi, the feedback suggests a need for improvement in reliability and speed.

Spa

The spa at Hotel Iceberg Bansko receives favorable reviews from guests. Described as nice, pleasant and great, it offers a range of facilities including a warm pool, a good jacuzzi and lovely sauna and steam rooms. Many guests find the spa center clean, comfortable and well-maintained, praising its functionality despite it not being large. The diverse facilities and free usage make it a great value addition, especially after a day on the slopes. Some noted that the spa might occasionally smell of chlorine and had issues with dirty water in the jacuzzi. However, the overall feedback highlights a luxurious and relaxing environment with sufficient amenities to ensure a comfortable and enjoyable experience.

Gym

Hotel Iceberg Bansko features a small fitness center located above the pool. Guests appreciate the gym's functionality and consider it to have a good size, making it suitable for maintaining a workout routine. However, there are areas for improvement, as some fitness equipment is not up to standard and has been reported as out of order. Issues such as a broken cable and malfunctioning machines have been noted with suggestions for repairs to improve the overall experience. Despite its basic setup, the gym provides a convenient space for exercise.

Pool

Hotel Iceberg Bansko boasts an array of pool facilities that generally receive favorable remarks from guests. The indoor pool, described as clean, warm and well-maintained, provides a cozy escape, likened to getting into a warm bath. There are positive mentions of the pool area being nicely kept and the spa facilities being well-equipped, which adds to the overall relaxing experience. The pool’s size is often noted as small, yet it remains a popular feature among guests for its cleanliness and warm temperature with particular appreciation from children.

However, there are mixed feelings about the pool's temperature with some guests feeling it wasn't warm enough. While the pool area and facility maintenance tend to be praised, there are occasional reports of broken tiles and greyish water in the jacuzzi which could detract from the otherwise pleasant swimming experience. Despite these minor drawbacks, the pool remains a highlight for many visitors looking to unwind after a day on the slopes.

Parking

Hotel Iceberg Bansko offers a variety of parking options that guests have highlighted positively in their reviews. Many guests found plenty of room to park freely near the hotel without any additional charges. The hotel also provides a free shuttle service every half hour in the morning and afternoon, making it convenient for guests to travel around without the need for their vehicles.

Parking is available right next to the hotel or just at the doorstep, allowing for easy and convenient access. Private parking and a parking lot are also mentioned, ensuring that guests have a secure spot for their cars. Moreover, free parking directly in front of the hotel adds to the convenience.

While parking availability is generally ample, a few guests noted that finding a spot could sometimes be a bit random. However, it seems most visitors did not struggle much as there are parking spaces enough nearby. In summary, parking at Hotel Iceberg Bansko is mostly convenient and hassle-free, contributing to a pleasant stay for guests.

Family

Hotel Iceberg Bansko is a great choice for families looking for kid-friendly accommodations. The hotel features a well-equipped children's playground and a designated children's area that makes it convenient and enjoyable for young guests. Families can take advantage of the pool, jacuzzi, steam bath and sauna, which are all accessible for children.

The hotel is noted for being family-friendly and welcoming to children with a special family club available. Several reviews highlight that the hotel is perfect for families with kid-friendly facilities ensuring that both children and parents have a pleasant stay. Guests have mentioned that their children had a lot of fun in the pool and the kid's corner, making Hotel Iceberg Bansko a cozy and suitable option for a family vacation.

Ski

Hotel Iceberg Bansko stands out as a prime choice for ski enthusiasts, offering a great location for skiing holidays. The hotel provides a reliable and free shuttle service that caters specifically to guests with ski equipment, making it convenient to access the nearby gondola. The shuttle runs every 30 minutes throughout the day, although it stops its service by 17:00 in the evening. The transfer time from the hotel to the ski slopes is approximately 15 minutes, ensuring skiers can promptly hit the slopes.

Guests have praised the hotel for being suitable for ski vacations with many recommending it specifically for its convenience during the ski season. The spacious ski room in the basement is noted as a useful facility where guests can store their equipment safely. While the shuttle bus service is appreciated, there were instances where the return service from the gondola was not available, which is a minor inconvenience.

Overall, Hotel Iceberg Bansko is considered a great destination for skiing with beneficial amenities and services for skiers, facilitating a pleasant and efficient skiing experience in Bansko.

3 Star

Hotel Iceberg Bansko is a three-star property that meets expectations well for its rating. The hotel is nicely equipped and offers good quality for the price paid. Guests have noted that the facilities and services are excellent for a three-star hotel, making it a suitable choice for budget-conscious travelers looking for reliable accommodations. The overall quality of the hotel corresponds well with its pricing, providing a satisfactory experience for those seeking value in their stay.

Heated Pool

The heated pool at Hotel Iceberg Bansko consistently receives praise for its warmth and cleanliness. Guests appreciate that the pool and jacuzzi both maintain a pleasant, warm temperature. Many reviews highlight that the pool is well maintained and comfortably heated with some guests even describing the water as hot. Overall, the heated pool stands out as a positive feature at the hotel, contributing to an enjoyable stay for visitors.

Indoor Pool

Hotel Iceberg Bansko's indoor pool offers a warm and relaxing atmosphere, perfect for unwinding. The water is consistently warm and clean, contributing to a pleasant swimming experience. Although the pool is on the smaller side, it remains functional and adequate for use. Guests have found the pool to be big enough for a comfortable swim, ensuring satisfaction despite its size. The facilities are well-maintained and meet the standards expected for an enjoyable stay.

Yes, Hotel Iceberg Bansko has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Hotel Iceberg Bansko.

No, Hotel Iceberg Bansko doesn't allow dogs.

Yes, parking facilities are available at Hotel Iceberg Bansko.

Yes, Hotel Iceberg Bansko has a gym.

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