Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Best Western We Care Clean
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: intervento del personale sanitario, separazione di tutti oggetti e biancheria dalle altre, isolamento della zona
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Parcheggiatore, servizio navetta
Has the hotel closed during the pandemic? No
Answers last updated by Best Western Hotel Dei Cavalieri
Economy Single Room - AnnexThis single room features a satellite TV, minibar and air conditioning. Has a high window.
Classic Single Room with French BedProviding free toiletries, this single room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned single room provides a flat-screen TV with satellite channels, soundproof walls, a minibar and a safe deposit box. The unit offers 1 bed.
Classic King RoomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The double room features air conditioning, soundproof walls, a minibar, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Family RoomThis air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 3 beds.
Economy Double Room - AnnexThis double room features a minibar. Has a high window.
One-Bedroom Apartment- AnnexThe apartment's kitchenette, which features a stovetop, is available for cooking and storing food. This air-conditioned apartment includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony.
Classic Quadruple Room- AnnexThis air-conditioned quadruple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 3 beds.
Junior King SuiteThis air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony.
Classic Double Room - AnnexFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The double room features air conditioning, soundproof walls, a minibar, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Classic Room - AnnexFeaturing free toiletries, this triple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, soundproof walls, a minibar and a safe deposit box. The unit has 2 beds.