Hotel with ParkingSummary of reviews related to the 'Parking' categoryThe parking situation at the Intercity Porto Alegre Praia de Belas hotel receives mixed reviews from guests. On the positive side, the employees in the parking area are frequently praised for being helpful, polite, attentive and kind. The valet services receive commendation for being quick and accurate with some guests appreciating the private and secured parking available.
However, several guests express concerns about the parking experience. The hotel charges an additional fee of 35 Reais per day for parking and this fee is not always clearly listed during the booking process, leading some to feel it is overpriced and should be included in the room price. The parking lot is also described as being confusing and in need of better management. There are reports of it being outsourced, leading to a higher cost and a disconnect from the hotel's overall service.
There are more serious issues noted, such as slow service during check-out, instances of belongings being stolen and even a fire incident in the parking lot. The parking system and access, including the elevator, are mentioned as uncomfortable or in need of review. Overall, while the staff's helpfulness stands out, the operational aspects of the parking service seem to require significant improvements to meet guest expectations.
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