InfoSummary of reviewsMotel Desejo enjoys a highly favorable location, frequently praised for its proximity to key attractions and amenities. Its closeness to the city center and Beira Rio Stadium offers guests both convenience and a peaceful environment, making it an ideal spot for visitors.
The breakfast at Motel Desejo receives mixed reviews but is generally appreciated. Many guests describe it as good, great and very good with some noting improvement over previous stays. However, there are consistent calls for better variety and quality, particularly concerning the coffee and options like fruits and yogurt.
The rooms at Motel Desejo are mostly lauded for their spaciousness and cleanliness. Many guests find them comfortable with particular praise for the beds and good infrastructure. Cleanliness is a standout feature, maintained to high standards. However, some guests have noted issues such as bathrooms without doors, leaking air conditioning units and outdated, chipped furniture. Cigarette odor and hard mattresses have also been mentioned. Despite these concerns, the overall ambiance remains cozy and many guests express a willingness to stay again.
Cleanliness is a strong point at Motel Desejo with many guests commenting positively on the immaculate condition of the accommodations. Nevertheless, a few have reported issues such as worn-out towels, spotty linens and burn marks on furniture. These complaints are relatively isolated and the general consensus is that the hotel maintains high cleanliness standards.
The staff at Motel Desejo stand out for their attentiveness and excellent customer service. Guests frequently commend the polite and helpful nature of the employees, especially the welcoming receptionists. The prompt and friendly service provided by the staff significantly enhances the overall guest experience.
Lastly, opinions about the beds vary. While many guests find them comfortable and of a good size, others report discomfort due to hard or old mattresses, noisy beds or smelly mattresses. Some issues like poorly made beds and the absence of top sheets and blankets have also been noted. Nonetheless, a segment of guests finds the beds satisfactory.
Overall, Motel Desejo garners positive reviews, especially for its location, cleanliness and excellent customer service. While there are areas for improvement, particularly in breakfast variety and certain room features, the hotel remains a commendable choice for travelers. Show more
