NENA BEACH CLUB & HOTEL
Baru
10.21955000,
-75.61110500
,
Calle Principal 072- Baru Playa Blanca Playa Blanca Baru
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Summary of reviewsNENA BEACH CLUB & HOTEL, situated on the pristine shores of Playa Blanca, offers a spectacular beachfront experience that is highly praised by guests. The hotel's exceptional location allows direct access to the stunning white sands and clear blue waters and the views, especially from the bungalows, are breathtaking. The serene ambiance, particularly during mornings and late evenings, adds to the charm, making it a perfect getaway for beach lovers. Although there are minor access issues, the overall beauty and tranquility of the setting, combined with warm and attentive service, greatly enhance the guest experience.
The breakfast at NENA BEACH CLUB & HOTEL receives high accolades for its deliciousness and abundance. Guests appreciate the variety and quality of the à la carte options, despite occasional service delays and a limited selection of fruits. The dinners are equally commendable with the à la carte menu and flavorful pizzas leaving a lasting impression. Generous portions, sea views and late service add to a delightful dining experience, although some dishes with frozen ingredients and minor inconsistencies are noted.
Rooms offer mixed experiences with many featuring attractive amenities like sea views and balconies. While some guests find the accommodations spacious and comfortable, issues with maintenance, cleanliness and outdated facilities are frequently mentioned. Plumbing problems, musty odors and noise from adjoining rooms detract from the appeal for some visitors.
Cleanliness at the hotel is inconsistent. While some guests praise the well-maintained environment, others cite serious concerns such as dirty rooms, mold and unpleasant odors. Insects and poor maintenance of the pool area add to the drawbacks. Despite some positive comments on cleanliness, these issues significantly impact the overall guest experience.
The staff at NENA BEACH CLUB & HOTEL are a standout feature, consistently lauded for their friendliness, helpfulness and dedication. From arrival to departure, the staff's warm greetings and attentive service enhance the guest experience. Notable employees go above and beyond to ensure satisfaction, contributing to the hotel's welcoming atmosphere.
Wi-Fi connectivity is a noted weak point with many guests experiencing poor and intermittent connections. The signal is mainly available near the reception and dining areas, leaving rooms without reliable coverage, highlighting the need for improvement.
The pool facilities offer a mixed experience. While the pool area is often described as beautifully designed and comfortable, maintenance issues such as dirt, sand and general upkeep detract from its overall appeal. Despite these setbacks, the newly introduced swimming pool has received high praise.
For families, the hotel provides a warm and welcoming atmosphere with numerous family-friendly events and amenities. However, menu options can be limited and some room conditions are not ideal for families. Nonetheless, the hotel's beautiful location and family-oriented features make it a popular choice for family vacations.
The beds at the hotel receive varied feedback. While many guests enjoy the comfort of beach beds and daybeds, the in-room bedding garners mixed reviews. Some guests find the mattresses too firm and bed quality subpar, while others are quite satisfied. Issues with dirty linens and an additional fee for beach beds also emerge as concerns.
Overall, NENA BEACH CLUB & HOTEL is highly recommended for its extraordinary beachfront location, excellent dining experiences and exceptional staff. While there are areas in need of improvement, particularly in room maintenance and cleanliness, the tranquil setting and friendly service make it a favored destination for a peaceful and enjoyable stay in Playa Blanca.
Categories
The breakfast at NENA BEACH CLUB & HOTEL receives high accolades for its deliciousness and abundance. Guests appreciate the variety and quality of the à la carte options, despite occasional service delays and a limited selection of fruits. The dinners are equally commendable with the à la carte menu and flavorful pizzas leaving a lasting impression. Generous portions, sea views and late service add to a delightful dining experience, although some dishes with frozen ingredients and minor inconsistencies are noted.
Rooms offer mixed experiences with many featuring attractive amenities like sea views and balconies. While some guests find the accommodations spacious and comfortable, issues with maintenance, cleanliness and outdated facilities are frequently mentioned. Plumbing problems, musty odors and noise from adjoining rooms detract from the appeal for some visitors.
Cleanliness at the hotel is inconsistent. While some guests praise the well-maintained environment, others cite serious concerns such as dirty rooms, mold and unpleasant odors. Insects and poor maintenance of the pool area add to the drawbacks. Despite some positive comments on cleanliness, these issues significantly impact the overall guest experience.
The staff at NENA BEACH CLUB & HOTEL are a standout feature, consistently lauded for their friendliness, helpfulness and dedication. From arrival to departure, the staff's warm greetings and attentive service enhance the guest experience. Notable employees go above and beyond to ensure satisfaction, contributing to the hotel's welcoming atmosphere.
Wi-Fi connectivity is a noted weak point with many guests experiencing poor and intermittent connections. The signal is mainly available near the reception and dining areas, leaving rooms without reliable coverage, highlighting the need for improvement.
The pool facilities offer a mixed experience. While the pool area is often described as beautifully designed and comfortable, maintenance issues such as dirt, sand and general upkeep detract from its overall appeal. Despite these setbacks, the newly introduced swimming pool has received high praise.
For families, the hotel provides a warm and welcoming atmosphere with numerous family-friendly events and amenities. However, menu options can be limited and some room conditions are not ideal for families. Nonetheless, the hotel's beautiful location and family-oriented features make it a popular choice for family vacations.
The beds at the hotel receive varied feedback. While many guests enjoy the comfort of beach beds and daybeds, the in-room bedding garners mixed reviews. Some guests find the mattresses too firm and bed quality subpar, while others are quite satisfied. Issues with dirty linens and an additional fee for beach beds also emerge as concerns.
Overall, NENA BEACH CLUB & HOTEL is highly recommended for its extraordinary beachfront location, excellent dining experiences and exceptional staff. While there are areas in need of improvement, particularly in room maintenance and cleanliness, the tranquil setting and friendly service make it a favored destination for a peaceful and enjoyable stay in Playa Blanca.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Small Hotel
Hotel with Outdoor Pool
About NENA BEACH CLUB & HOTEL
License: 148702
Guest Reviews
Location
Guests frequently highlight the beauty of the beach, describing it as a paradise with crystal clear waters. The peaceful ambiance, especially in the mornings and late evenings, enhances the overall experience. The hotel’s private beach area provides an exclusive and serene environment to unwind and relax.
While some reviews mention that the access to the beach and the road leading to the hotel could be improved, these minor inconveniences are largely overshadowed by the hotel's prime location and views. Additionally, the staff's warm attention and friendly service greatly contribute to an enjoyable stay.
The hotel's proximity to nearby maritime activities adds another layer of convenience for adventure seekers. The presence of a pool offers a refreshing alternative for guests after a long day at the beach.
In summary, NENA BEACH CLUB & HOTEL is celebrated for its exceptional beachfront location, spectacular ocean views and inviting atmosphere. Despite minor access issues, the beauty of the setting and the quality of the service make it a highly recommended destination for those seeking a tranquil beach getaway in Playa Blanca.
Breakfast
Dinner
Rooms
Beds
However, opinions diverge notably when it comes to the beds within the rooms. Several guests pointed out that these beds were hard with some describing them as feeling like a rock, indicating a need for improvement in mattress quality. Despite this, others found the beds to be quite comfortable and were generally pleased with their sleeping arrangements.
On the downside, issues such as dirty bed sheets and overall subpar bed quality have been noted by a few guests, detracting from their overall stay. In some cases, the condition of the beds was so concerning that guests feared for their integrity. A few pointed out that external beach beds require an additional fee, which was not always clear at the time of booking. Additionally, there were mentions of discomfort due to insects on the beach beds.
In summary, while the beachside and daybed arrangements receive praise for comfort, the in-room bedding presents a mixed bag, oscillating between comfortable and uncomfortably firm with occasional concerns about cleanliness and maintenance. Improvements in mattress quality and clearer communication about services could enhance the overall guest experience.
Cleanliness
Staff
The commendable service extends across various areas of the hotel, from waiters and reception staff to managers like Jackson, Katty, Ruan, José and Juan Felipe, who are frequently mentioned for their outstanding attention to detail and guest satisfaction. The staff's dedication is evident in their eagerness to provide refreshing towels upon arrival and their unrelenting effort to make every guest feel welcome and valued.
Visitors also appreciate the human quality and professionalism of the staff, noting their courteous and hospitable nature. The prompt and friendly service in the restaurant, as well as in other common areas, contributes to the overall positive experience. Guests remark on the excellent treatment they receive, underscoring the staff's commitment to exceptional service delivery.
In summary, the staff at NENA BEACH CLUB & HOTEL are consistently lauded for their exceptional attention and dedication. Their welcoming demeanor and proactive assistance significantly enhance the guest experience, making the hotel a standout choice for travelers seeking quality service and a warm, friendly atmosphere.
Wi-Fi
Pool
However, there are consistent reports regarding the cleanliness and maintenance of the pool. Multiple guests mentioned issues with the pool being dirty, containing sand and hair and a general need for better upkeep. Some reviews noted that the water doesn't appear to be adequately filtered.
While the pool area features a pool bar (which has been occasionally closed for renovations) and music that adds to the ambiance, the upkeep of pool chairs and general areas left something to be desired. Some found the pool seats to be old and in poor condition. Overall, though the pool is a highlight in terms of design and comfort, it clearly requires more diligent maintenance to meet guests' expectations consistently.
Family
Outdoor Pool
However, the pool occasionally garners critique for its maintenance needs. Some reviews highlight areas that require urgent attention and better cleaning standards. Despite these occasional lapses, the introduction of a new swimming pool has been met with high praise with guests considering it extraordinary. With a bit more attention to upkeep, the pool area at NENA BEACH CLUB & HOTEL has the potential to enhance guests' experiences even further.
Yes, NENA BEACH CLUB & HOTEL has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at NENA BEACH CLUB & HOTEL.
Yes, NENA BEACH CLUB & HOTEL welcomes dogs.
No, parking facilities aren't available at NENA BEACH CLUB & HOTEL.
No, NENA BEACH CLUB & HOTEL doesn't have a gym.
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