Barceló Costa Vasca in San Sebastián is consistently praised for its excellent location, providing a restful retreat in a quiet residential area while being conveniently close to La Concha and Ondarreta beaches, the charming old town and notable landmarks such as Miramar Palace and Monte Igueldo funicular. The hotel ensures easy access to public transportation with a bus stop just outside connecting to the city center within minutes.
The breakfast experience at the hotel stands out, offering a wide selection of high-quality options. Guests appreciate the varied and hearty buffet, featuring fresh juices, local hams, cheeses and pastries. While the breakfast's cost is considered high by some, its quality and variety generally receive positive feedback.
Guest rooms are frequently highlighted for their modern decor, cleanliness and comfort. Daily cleaning services maintain high standards of cleanliness and the spacious rooms with comfortable beds create a welcoming atmosphere. The bathrooms are well-equipped with quality toiletries, adding to the overall comfort. Some minor issues such as air conditioning noise and water temperature fluctuations were noted but did not significantly detract from the positive reviews.
The hotel's common areas, including the lobby and the pool, are described as clean and spacious. The large and well-maintained pool area, although occasionally closed outside peak seasons, is appreciated by guests for its cleanliness and pleasant setup. The serene ambiance of the pool area contributes to a relaxing stay, despite some operational limitations.
Barceló Costa Vasca's staff receive high praise for their friendliness, attentiveness and professionalism. The reception and housekeeping teams, in particular, are noted for their helpfulness and multilingual capabilities, enhancing the overall guest experience.
However, the hotel's dining options garner mixed feedback. While the breakfast buffet is highly acclaimed, the dinner service receives varied reviews. Some guests praise the quality and service, but others find the options limited and not reflective of the local cuisine. Additionally, there are occasional comments about service inefficiencies and high prices.
Wi-Fi service at the hotel needs significant improvement, as guests report issues with weak and unstable connections, making it difficult to use in certain areas, including the rooms.
Overall, Barceló Costa Vasca is a well-regarded choice in San Sebastián, offering a blend of tranquility, accessibility and comfort. Its standout breakfast, clean and spacious rooms and dedicated staff contribute positively to the guests' experience, making it an attractive option for visitors seeking both relaxation and exploration.
Catalonia Donosti is highly praised for its enviable location in the heart of San Sebastian, offering close proximity to key attractions such as La Concha beach, the old town and a variety of shopping and dining options. Its elevated position and a private elevator providing direct access to the city center are frequently highlighted, along with a rooftop terrace and pool that provide breathtaking panoramic views. The strategic location combined with modern comfort in a tranquil setting is a significant draw for guests.
Breakfast at Catalonia Donosti stands out as a highlight, consistently praised for its variety, quality and presentation. Guests admire the fantastic range of options, including fresh juices, cooked-to-order items and diverse offerings catering to dietary needs. The breakfast staff also receive commendation for their friendliness and attentiveness, leaving a lasting positive impression despite some considering the breakfast pricey.
Dinner experiences at the hotel's restaurant receive mixed reviews. While the cuisine and service are often rated highly with guests enjoying the à la carte menu and the rooftop ambiance, inconsistencies in service, long waiting times and occasional disorganization detract from the overall experience. Some guests also find the menu limited and the prices high relative to the quality of food.
The rooms at Catalonia Donosti are frequently celebrated for their spaciousness, cleanliness and elegant decoration. Guests enjoy the large, comfortable beds, superb bathroom designs and well-equipped amenities. Even though a few rooms have interior views or darker interiors, the overall feedback emphasizes comfort, high quality and tranquility, bolstered by the courteous and accommodating staff.
Cleanliness is a strong point across the board at Catalonia Donosti with numerous reviews highlighting the hotel's immaculate standards. Guest rooms and common areas are spotless and well-maintained with the cleaning staff praised for their efficiency and discretion. This consistent emphasis on hygiene enhances the hotel's appeal.
The staff at Catalonia Donosti receive widespread acclaim for their exceptional service. Guests repeatedly commend the helpful, polite and welcoming demeanor of the front desk staff, bellboys, bartenders and room service teams. The staff's proactive and accommodating nature, multilingual abilities and extensive local knowledge contribute significantly to the guests' positive experiences.
WiFi experiences are mixed with some guests finding the connection strong and reliable, while others report issues with instability and access difficulties. Despite some positive mentions, this area needs improvement to ensure consistent satisfaction.
The hotel's spa largely leaves a positive impression, appreciated for its clean, well-maintained facilities and luxurious treatments like massages. However, the additional fee for spa access is a recurring point of contention among guests who feel it should be included in the room rate.
The gym, while modern and well-equipped, receives some criticism for its small size and additional cost for access. Nonetheless, it remains a positive feature for fitness-conscious guests.
The rooftop pool offers stunning views over San Sebastián and a relaxing terrace environment, although its small size, shallow depth and cold temperature are noted drawbacks. Despite these issues, the pool area is generally well-maintained and adds value to the overall hotel experience.
In summary, Catalonia Donosti is highly recommended for its superb location, quality breakfast, comfortable and clean rooms and exceptional staff service. Certain areas, such as the dining experience, spa and gym access fees and WiFi reliability, could benefit from improvements to ensure a consistently excellent stay for all guests.
Occidental Bilbao receives generally positive reviews across several categories.
Location-wise, the hotel is commended for its prime placement near the Santutxu metro station, making it easy to access Bilbao's city center and key attractions like the Old Town and Guggenheim Museum. The tranquil Begoña neighborhood, a mix of green spaces and local amenities, offers a quiet retreat without being too far from the action. Proximity to major thoroughfares and parking options benefit those traveling by car.
The breakfast at Occidental Bilbao is a standout feature, earning high marks for its extensive, high-quality buffet that caters to various dietary needs, including gluten-free options. Custom-made omelettes and a range of sweet and savory items contribute to a hearty and diverse breakfast experience, enhanced by the attentiveness of the staff.
Dinner reviews are more mixed but still highlight the quality and tastiness of the food. Specific dishes like the Iberian ham and Rioja wine receive special praise. However, the limited menu, small portions and short operating hours were noted as areas needing improvement.
The rooms at Occidental Bilbao are highly regarded for their spaciousness, comfort and modern design. Guests appreciate the clean bathrooms, comfortable beds and additional amenities such as kettles and coffee makers. Upper-floor rooms offering stunning views add to the appeal. While there were occasional issues with cleanliness and ventilation, the overall comfort and modern decor stand out.
Guests frequently praise the hotel's cleanliness, from rooms to common areas. The cleaning staff’s efficiency ensures a consistently neat environment, enhancing the comfortable stay.
The hotel staff receive high accolades for their friendliness, helpfulness and professionalism. Guests especially commend specific staff members who go above and beyond to assist, significantly enhancing the overall guest experience.
However, the hotel’s Wi-Fi is a common point of concern with many guests reporting weak, unreliable connections and slow speeds.
The hotel's spa is well-regarded for its cleanliness and well-equipped facilities with many finding the extra fees justifiable given the quality of the amenities. Minor issues such as busy periods and high costs for certain services were mentioned but did not significantly detract from the overall positive experience.
The gym, part of the Metropolitan chain, is praised for its equipment and cleanliness, though the additional fees for access were a common complaint. Those willing to pay found the gym facilities highly satisfactory.
Pool reviews are mixed. While many appreciated the clean and spacious pools, the additional fees and restricted access hours were points of frustration. The pool area's beauty and maintenance received positive comments, but unexpected closures and crowding detracted from the experience.
Occidental Bilbao with its convenient location, high-quality breakfast, comfortable rooms and friendly staff, offers an overall enjoyable stay, despite some areas needing improvement, especially relating to Wi-Fi and additional charges for amenities like the gym and pool.
Hotel Mercure Jardines de Albia stands out for its superb, central location in Bilbao, offering guests ideal access to top attractions such as the historic Old Town and the Guggenheim Museum. The proximity to various shops, restaurants and public transport ensures a convenient and enriching experience, all within walking distance. The balance between vibrant urban life and tranquil surroundings makes it a perfect base for both leisure and exploration.
The breakfast at the hotel is highly praised, often described as excellent, fantastic and wonderful due to its variety and quality, including fresh orange juice and made-to-order omelettes. Despite some remarks about noise and price, the overall feedback is positive with attentive staff enhancing the experience.
Dining at the hotel's restaurant and bar receives commendations for quality and variety, particularly for local cuisine and tapas. While there may be mixed opinions on some evening meals, the dining options are generally considered enjoyable with the bar food receiving specific praise for its taste and service.
The rooms are consistently appreciated for their spaciousness, cleanliness and comfort. Decorated in a modern style, they feature large, comfortable beds and functional amenities. Some minor issues like poor ventilation and limited natural light were mentioned, but overall, the ambiance and cleanliness were well-received.
Cleanliness is a hallmark of the hotel with frequent commendations for well-maintained rooms and bathrooms. Minor lapses like dusty corners are noted but the general sentiment is very positive, emphasizing the clean and inviting environment.
The staff at Hotel Mercure Jardines de Albia earn high marks for their friendliness, professionalism and attentiveness, making guests feel well-cared for throughout their stay. Multilingual capabilities and specific mentions of exemplary service further highlight their commitment to guest satisfaction.
While the Wi-Fi service is functional, it has received mixed reviews due to issues with signal strength and connectivity, particularly in guest rooms and the gym. The hotel’s staff is responsive to these concerns, occasionally relocating guests to rooms with better reception.
The spa is a significant draw with guests praising its excellent services, affordability and relaxing environment. Despite the need for advance reservations and some logistical challenges, most guests find the experience highly enjoyable and plan to return.
The gym's 24/7 availability is appreciated, although its size and equipment could see improvements. Guests acknowledge its presence as a positive feature but suggest updates for enhanced utility.
Parking at the hotel is noted for its convenience and security with an underground garage providing ample space. However, the access ramps can be challenging for larger vehicles and the cost of 20 EUR per night is sometimes seen as high, albeit reasonable by others.
The hotel is family-friendly, offering spacious and comfortable rooms suitable for families and staff who are attentive to children's needs. While some rooms have limitations, overall, the hotel caters well to families with thoughtful amenities and a welcoming atmosphere.
Overall, Hotel Mercure Jardines de Albia impresses guests with its prime location, quality breakfast, comfortable rooms, cleanliness and exceptional staff, making it a recommended choice for a satisfying stay in Bilbao.
Hotel Ercilla de Bilbao, Autograph Collection, enjoys a prime location in the heart of Bilbao, making it an optimal choice for guests wanting to explore the vibrant city. Its proximity to major attractions like the Guggenheim Museum, as well as numerous restaurants, bars and boutiques, adds to its appeal. Despite being centrally located, the hotel provides a quiet environment for restful stays. The rooftop terrace offers panoramic views of the city, which enhances the charm of the hotel.
The breakfast service at Hotel Ercilla is lauded for its outstanding variety and quality. Guests frequently describe it as fantastic with a buffet featuring a wide selection of hot and cold dishes, including options for gluten-free diets. Although the breakfast cost is a subject of debate, many guests feel the exceptional quality justifies the expense.
Dining experiences at the hotel vary. The Japanese restaurant receives high praise for its excellent cuisine and the rooftop terrace on the 13th floor is a favorite for its stunning city views and enjoyable setting for cocktails and dinner. However, the Bar Americano and some other dining areas receive mixed reviews with some guests noting issues with food preparation and long wait times. Despite these inconsistencies, the à la carte menu is highly recommended.
Guests praise the rooms for being spacious, clean and comfortable with modern amenities and elegant decor. Some rooms, however, are described as small or outdated with occasional issues such as ineffective air conditioning or limited natural light. The hotel's central location, cleanliness and friendly staff contribute significantly to the overall positive experience, though some minor room updates could enhance it further.
The hotel is commended for its cleanliness and modernity with both the rooms and common areas maintained to high standards. Housekeeping receives high marks for their diligent work, although a few isolated incidents of noise from cleaning staff in the mornings were reported.
The staff at Hotel Ercilla are consistently highlighted for their friendliness and professionalism. They are praised for their attentiveness and willingness to provide personalized service, which contributes to a welcoming atmosphere.
While the hotel offers a range of luxurious amenities, the WiFi service has received negative feedback due to intermittent connectivity and slow speeds, particularly in rooms. This can pose challenges for guests needing stable internet for work.
The gym facilities receive positive reviews for their cleanliness and modern equipment, although some guests see room for further enhancements. The gym is rarely crowded, allowing for comfortable workouts.
Parking facilities at the hotel receive mixed reviews. While many guests find the parking garage convenient and secure, others point out that the space is limited and the fees are high. However, the ability to reserve in advance and overall security are appreciated.
The availability of EV charging points is a positive feature for eco-conscious travelers, although the limited number of charging spots suggests room for improvement.
Hotel Ercilla is particularly well-suited for families, offering various amenities specifically for young children. Spacious rooms, excellent service and thoughtful details such as baby care kits create a comfortable environment for families.
In summary, Hotel Ercilla de Bilbao offers a centrally located, clean and comfortable stay with a range of amenities and exceptional staff service. While there are areas for improvement, particularly regarding WiFi and some dining experiences, the overall guest experience is highly positive, making it a recommended choice for visitors to Bilbao.
Hesperia Bilbao is celebrated for its superb location, nestled along the river between the Guggenheim Museum and the Old Town, providing guests with easy access to Bilbao's key cultural and historical attractions. This central yet peaceful setting offers picturesque river views and a serene retreat within the city's hustle and bustle. Guests frequently commend the hotel's friendly and helpful staff, contributing to a welcoming atmosphere.
The breakfast experience at Hesperia Bilbao is a notable highlight, often described as excellent and featuring a wide array of beautifully presented options, including gluten-free and plant-based products. Many guests appreciate the extensive buffet with both sweet and savory choices, finding it complete and hearty. The breakfast area is well-maintained and features extended hours, enhancing its appeal and convenience.
Guest rooms are generally praised for their spaciousness, cleanliness and modern amenities. Many rooms offer spectacular views of the river and city. Comfortable beds, blackout blinds and separate shower and toilet facilities add to the comfort and functionality. While some rooms could use updating, especially in terms of carpets and bathroom fixtures, the overall accommodation experience remains positive.
The staff consistently receive high marks for their exceptional service, friendliness and professionalism. Guests frequently highlight the attentive and courteous nature of the team, which significantly enhances the overall stay experience. Receptionists are often mentioned for their helpful recommendations and additional touches like complimentary refreshments.
Cleanliness is another strong point for Hesperia Bilbao with rooms and public areas maintained to high standards. Despite a few minor issues such as worn carpets and dusty ventilation grilles, the hotel generally provides an immaculate environment, making for a comfortable stay.
The hotel's WiFi service, however, draws mixed reviews. While some guests find it adequate, many report issues with connectivity and speed, particularly in certain areas of the hotel. This inconsistency contrasts with the generally high-quality facilities.
Family guests find Hesperia Bilbao accommodating and thoughtful with spacious rooms and special touches catering to both large families and those with young children. The hotel's efforts to create a family-friendly atmosphere, including a dedicated section in the breakfast buffet for younger guests, are well-received.
Parking at the hotel is appreciated for its convenience and secure environment, though some guests find the cost steep and garage spaces tight. However, the overall benefit of on-site parking and staff assistance is acknowledged.
Despite mixed feedback on the gym's size and equipment, the hotel's prime location near Bilbao's nightlife ensures guests can easily enjoy the city's vibrant evening scene. Room comfort, especially regarding the beds, is frequently highlighted, contributing to a restful night’s sleep.
Overall, Hesperia Bilbao stands out for its excellent location, attentive staff and high cleanliness standards, making it a commendable choice for both tourists and families visiting Bilbao.
Eurostars Amara in San Sebastián garners positive reviews across various aspects, providing an all-around pleasant stay for its guests. The hotel's location is particularly praised, situated in a serene neighborhood that offers a peaceful retreat while still being conveniently close to the city's main attractions like the Old Town, La Concha Beach and Anoeta Stadium. The locales around the hotel are scenic, easily accessible via a short, picturesque walk and well-connected by public transportation, making it an ideal choice for both walkers and those using public transport. The on-site parking facilities, including electric car chargers, further enhance convenience for motorists.
The breakfast at Eurostars Amara is a standout feature, receiving accolades for its high quality, variety and attentive service. The buffet offers a wide range of sweet and savory options, including fresh fruits, cakes and even champagne, though some guests consider the breakfast slightly pricey. Similarly, the hotel’s dining options are highly regarded for their delicious offerings and good value with the restaurant's tapas and healthy choices being particularly noted. Despite occasional service hiccups, the dining experience is generally deemed excellent.
In terms of accommodations, guests applaud the cleanliness, spaciousness and comfort of the rooms. The modern amenities, beautiful views and effective temperature control contribute to a restful stay. The overall cleanliness extends to the hotel’s common areas, reflecting meticulous housekeeping standards. While some minor issues such as occasional noise and size constraints in triple rooms are noted, they do not significantly detract from the overwhelmingly positive reception.
The staff at Eurostars Amara receive consistent praise for their friendliness, attentiveness and professionalism. The team’s warm and helpful demeanor, especially the reception staff offering valuable local tips, greatly enhances the guest experience and fosters a welcoming atmosphere.
Although the WiFi service at the hotel faces criticism for being intermittent and hard to connect, the presence of free and secure connection options does receive some acknowledgment from guests who managed to use it effectively. The gym, while valued, is noted as modest with some room for improvement.
Families find Eurostars Amara particularly accommodating with clean, spacious family rooms and thoughtful amenities for children. The strategic location and nearby attractions add to the hotel’s appeal for family vacations.
The beds are highly appreciated for their comfort with many guests commenting on the cozy, spacious bedding that contributes to a good night’s sleep. Some issues related to bed quality were noted but are relatively rare.
Overall, while there are some areas needing improvement, particularly in the perceived four-star rating and WiFi service, Eurostars Amara succeeds in delivering a comfortable, clean and well-located stay with exceptional staff service and high-quality dining options.
Barceló Bilbao Nervión garners praise primarily for its outstanding location along the scenic Nervion River, offering easy access to Bilbao's historic Old Town and the Guggenheim Museum. This strategic position makes it a convenient base for exploring the city's major attractions, such as museums and local landmarks, on foot. Guests appreciate the hotel's peaceful ambiance despite its proximity to the bustling city center. The location’s blend of cultural, historical and modern experiences, alongside quick access to public transportation, shops and restaurants, is a significant highlight.
Breakfast at the hotel is another standout feature with an extensive and delicious array of options catering to diverse tastes. Guests describe the breakfast as generous and of high quality, praising both the variety and the friendly, helpful service provided by the breakfast staff. Although some find the cost slightly high, many believe it offers good value for money, enhancing the overall dining experience.
The dinner experience receives mixed feedback. While the food quality and variety are highly praised, especially the local cuisine, some guests find the dinner options limited and not sufficiently accommodating for non-fish and vegetarian eaters. Service in the cafeteria and the late opening time of the restaurant are areas for potential improvement. Nevertheless, the restaurant is generally well-regarded for its pleasant atmosphere and value for money.
Rooms at Barceló Bilbao Nervión are frequently commended for being modern, clean and spacious, equipped with ample storage and practical amenities. Guests enjoy the peaceful ambiance and effective soundproofing, contributing to a restful stay. While there are occasional comments about smaller rooms or those with less appealing views, the overall consensus is positive with many appreciating the cleanliness and functional design of the rooms.
The hotel's cleanliness is consistently praised with guests noting the spotless environment and high standards of hygiene maintained throughout. Daily housekeeping ensures rooms remain pristine with the overall atmosphere described as fresh and inviting.
Staff at Barceló Bilbao Nervión are recognized for their friendliness, helpfulness and professional service, especially at the reception. While there are some reports of less attentive service during peak times, the general sentiment is one of satisfaction with the warm and welcoming personnel, making for a pleasant stay.
Wi-Fi at the hotel receives mixed reviews. Many guests appreciate the strong and reliable connection in public areas and rooms, but some report issues with inconsistency and weak performance, particularly in guest rooms, highlighting an area for improvement.
The gym, though small and with limited equipment, is seen as a useful amenity for those looking to maintain their fitness routines. It remains a valued feature along with the small spa facilities available.
Parking at the hotel is convenient but comes at a high cost. Guests appreciate the secure and well-organized underground garage, though the €27 per night fee is a common point of contention. Limited parking capacity also means advance reservations are advisable.
For families, the hotel offers spacious connecting rooms and family suites, catering well to those traveling with children. The staff's readiness to accommodate family-specific requests and the thoughtful room designs contribute to a comfortable and hassle-free stay, making the hotel a preferred choice for family vacations.
Finally, the beds at Barceló Bilbao Nervión receive high marks for comfort and spaciousness. The large, king-size beds are frequently mentioned as a highlight, providing a cozy and inviting atmosphere for a good night’s sleep with minimal complaints.
In summary, Barceló Bilbao Nervión excels in location, breakfast quality, room comfort, cleanliness and staff service, making it a highly recommended choice for travelers seeking a comfortable and convenient stay in Bilbao.
NYX Hotel Bilbao by Leonardo Hotels is highly recommended for its superb, central location in Bilbao, making it a top choice for visitors looking to explore both the old and new parts of the city. The hotel is within walking distance of major attractions such as the old town, Guggenheim Museum and main shopping areas. Additionally, its proximity to public transportation enhances its convenience, while picturesque views of the river and Plaza Arriaga add to its charm.
The hotel's breakfast is well-regarded for its extensive and varied buffet options, featuring fresh, local ingredients and a pleasant dining ambiance. However, while the breakfast quality is generally appreciated, some guests suggest that it could offer more variety and be more reasonably priced. Dinner experiences have mixed reviews; though many guests enjoy the quality and reasonable pricing of the food, the limited menu and occasional service issues are points of contention.
Guest rooms are modern, clean and comfortable, praised for their tasteful décor and stunning views over the river and city. However, some guests find the rooms to be on the smaller side with limited storage space. Despite this, most guests appreciate the amenities, stylish design and efficient room service.
Cleanliness at NYX Hotel Bilbao is consistently praised with rooms and facilities generally being well-maintained and spotless. While there are sporadic reports of minor cleanliness issues, these are exceptions in an otherwise positive trend.
The staff at the hotel receive high marks for their friendliness, helpfulness and professionalism, significantly enhancing the overall guest experience. While a few guests mention less positive interactions, these instances are rare and do not overshadow the overwhelmingly positive feedback about the team.
Free WiFi is available throughout the hotel, yet its reliability and speed leave some guests wanting. This area could benefit from improvements to meet guest expectations more consistently.
The presence of an onsite gym is appreciated, though some guests wish for better equipment and extended hours. The gym is described as clean, well-equipped and convenient despite its small size.
Families find the hotel accommodating with spacious family rooms and amenities such as cribs and mini-fridges, making it a suitable choice for those traveling with children.
The beds receive predominantly positive feedback for their comfort and quality, though preferences for mattress firmness vary among guests. Despite this variability, the beds are generally viewed as conducive to a restful stay.
In summary, NYX Hotel Bilbao by Leonardo Hotels offers a generally positive experience that aligns well with four-star expectations, particularly due to its prime location, modern amenities and excellent staff. Minor areas for improvement include breakfast variety, WiFi quality and room size, but the overall guest feedback underscores the hotel's appeal for both leisure and business travelers.
Hotel Puerta de Bilbao, located in Barakaldo, is favorably positioned near the Bilbao Exhibition Centre (BEC), making it particularly attractive for business travelers and those attending events. The hotel is easily accessible by car with convenient motorway access and ample parking options, including secure underground facilities and free street parking. Despite being somewhat distant from Bilbao's city center, the metro station a 10 to 20-minute walk away provides efficient public transport to the main attractions. The surrounding area offers an abundance of shopping and dining choices, enhancing the convenience of the location.
The hotel's breakfast buffet is well-received for its extensive variety and quality with terms like "amazing" and "fantastic" frequently used. While some guests find the price high, the overall consensus is that the breakfast is generous and caters well to diverse dietary needs. The dining experience at the hotel generally earns positive feedback for the delicious food and attentive service, though high costs and limited menu options are occasionally mentioned.
Guests appreciate the spacious, clean rooms equipped with modern amenities, comfortable beds and well-maintained bathrooms. Although a few rooms might benefit from updates and improved air conditioning, the overall comfort and cleanliness are praised. The hotel's dedicated housekeeping staff and the cleanliness standards throughout the property, including common areas, contribute significantly to guest satisfaction.
A standout feature of the hotel is its friendly and professional staff, noted for their attentiveness and ability to enhance the guest experience. The team, particularly at reception, is often commended for their welcoming and helpful demeanor.
The pool area is another highlight, particularly for families with clean facilities and a pleasant atmosphere. However, the pool's size and availability can sometimes be an issue. The hotel also features excellent parking facilities, including EV charging stations, adding to the convenience for travelers with electric vehicles.
While the free WiFi service garners mixed reviews with issues related to speed and connectivity, the hotel provides an overall positive experience marked by comfort, attentive service and a strategic location ideal for event attendees and business travelers.
Mercure Monte Igueldo captivates guests with its awe-inspiring location atop Monte Igueldo, offering panoramic views over La Concha Bay, the Atlantic Ocean and the charm of San Sebastián below. The hotel's idyllic and serene setting, coupled with the convenient funicular railway, provides both relaxation and ease of exploration. Guests appreciate the timeless charm, scenic beauty and the romantic atmosphere enhanced by breathtaking sunrises and sunsets enjoyed from various vantage points.
The breakfast experience at Mercure Monte Igueldo is highly praised for its quality and variety. Guests delight in the extensive buffet that includes fresh pastries, fruit and a range of cereals, all enjoyed in a dining room with splendid views. Service is generally smooth, although there are occasional complaints about the price and lack of variety. Despite some minor issues, the breakfast is widely recommended for its delicious offerings and scenic backdrop.
Dinner offerings present a mixed experience. While the main restaurant impresses with high-quality food and a delightful dining ambiance, securing a reservation can be challenging with inconsistent service detracting from some experiences. Room service and bar food received mixed reviews with some guests noting issues like cold food and high prices. Despite these challenges, when on point, the restaurant delivers memorable meals.
Guestrooms are noted for their spaciousness and spectacular views with many praising the cleanliness and comfort of the beds. However, some feedback highlights outdated decor and occasional issues with amenities like air conditioning and sound insulation. While most guests find value in the spacious rooms and stunning vistas, the need for modern updates is evident.
Cleanliness is generally commendable with guests noting the high standard of housekeeping and well-maintained facilities. Nonetheless, occasional lapses in detailed cleaning and consistency are reported. The housekeeping staff receives positive feedback for their friendliness and dedication, though attention to detail could be improved.
Staff interactions are mostly positive with many guests appreciating the friendliness and helpfulness, especially from the reception and housekeeping teams. However, some inefficiencies in the bar and restaurant service and occasional communication barriers are noted. Enhanced coordination and training could further elevate the overall guest experience.
WiFi connectivity at Mercure Monte Igueldo receives mixed reviews with some guests praising the service while others report issues with signal strength and reliability. Improvements in this area could greatly benefit guests requiring stable internet access.
The gym is a small but appreciated facility, though it could benefit from modernization and better maintenance. Limited hours and restricted access detract from its convenience. Enhancing the gym's amenities and accessibility would improve guest satisfaction.
The rooftop pool is a standout feature, offering spectacular views and a pleasant atmosphere. However, its cold water and occasional maintenance issues are drawbacks. Extending the pool's operating hours and ensuring proper heating and cleanliness could enhance the experience.
Families find Mercure Monte Igueldo particularly welcoming with spacious rooms and family-friendly amenities, including an adjoining funfair and adventure park for children's entertainment. While some minor issues exist, the overall sentiment is positive, making the hotel a preferred choice for family vacations.
Overall, Mercure Monte Igueldo offers a largely positive experience characterized by its exceptional location, stunning views, commendable breakfast and friendly staff. Addressing areas in need of improvement, such as room updates, service consistency and facility access, would further enhance the quality of stays at this picturesque hotel.
Hotel de Londres y de Inglaterra is a highly recommended hotel in San Sebastian with an unbeatable location right on La Concha beach. Guests love the stunning sea views from their rooms and the convenience of being walking distance from everything the city has to offer. The hotel's stylish and elegant decor earns praise from guests, but the location is the standout feature. The breakfast at Hotel de Londres y de Inglaterra is highly praised by guests with many describing it as fantastic and superb with options that are both varied and of good quality. The hotel's rooms are spacious, clean and comfortable with beautiful ocean views and prime location along the esplanade. The hotel's cleanliness is also highly praised with guests consistently commenting on the immaculate conditions of the rooms and common areas. The hotel's staff receives high praise from guests, described as highly professional, friendly and accommodating. The hotel's beachfront location is a highlight with guests describing it as being on the beach and with a superb view of the ocean. The hotel's parking options receive mixed reviews, but overall, guests felt that the parking arrangements were satisfactory. The hotel's beds are also highly praised with guests describing them as comfortable and providing a peaceful night's sleep. Overall, Hotel de Londres y de Inglaterra is a must-visit destination for anyone looking for a comfortable and clean stay in the area.
Hotel Abando, centrally located in the heart of Bilbao, garners significant praise for its strategic position. Guests appreciate its convenience with easy access to the old town, the Guggenheim Museum, metro and train stations, as well as numerous dining, shopping and nightlife options. Its centrality makes it a top choice for both leisure and business travelers looking to explore the city's key attractions on foot.
Breakfast at the hotel receives a largely positive reception with many enjoying the hearty, well-presented buffet featuring fresh fruit, breads, cold cuts, cheeses and more. The express breakfast option is praised for its convenience and value. However, the high cost of the main buffet breakfast, up to €20 per person, is a common point of contention among guests.
While the hotel's dinner offerings met with mixed reviews, the vibrant surrounding area filled with excellent bars and restaurants ensures that guests have a plethora of gastronomic choices within close proximity. The nearby Café Iruna and other local establishments come highly recommended.
The hotel rooms are noted for their spaciousness, cleanliness and modern décor. Many guests find the rooms comfortable, cozy and well-equipped with basic necessities. However, some rooms lack sufficient natural light and feature minimalistic fixtures. Noise from the street, limited air conditioning and poor soundproofing are noted drawbacks in some rooms.
Cleanliness is a standout feature with many guests highlighting the high standards upheld by the diligent and friendly cleaning staff. A few minor lapses in thoroughness were mentioned but do not detract significantly from the overall positive sentiment.
The staff at Hotel Abando generally receive high praise for their friendliness and professional service. Customer satisfaction is often attributed to the attentive and efficient service provided by the multilingual team, particularly at reception and the bar.
The complimentary Wi-Fi service at the hotel receives varied reviews. While some guests find it adequate for basic web activities, others report weak and unstable signals, especially in the rooms. This inconsistency suggests the need for improvements to ensure reliable connectivity throughout the hotel.
The gym facilities are functional but basic, catering to guests looking for a quick workout. Despite its small size and limited amenities, it serves its purpose. However, late opening hours and proximity to guest rooms causing noise disturbances are areas for potential enhancement. In addition, the hotel offers bike rentals but had noted issues with the Turkish steam bath.
Parking is highlighted as a significant advantage with secure underground options available on-site, though the cost (ranging from €23 to €25 per day) is deemed high by some guests. The convenience and security provided are appreciated and nearby public and street parking offers alternative choices.
The hotel features EV charging facilities, though these are limited and at times problematic. Additional charging stations nearby offer convenience for guests with electric vehicles.
Hotel Abando also benefits from its proximity to Bilbao's vibrant nightlife. The lively streets and numerous entertainment options nearby are perfect for those looking to indulge in the local scene. However, some noise issues due to thin walls and limited soundproofing can detract from the experience.
Overall, Hotel Abando presents a compelling option with its central location, comfortable accommodations, high cleanliness standards and professional staff. Areas for improvement include the breakfast pricing, Wi-Fi reliability, room updates and noise insulation. Despite these minor drawbacks, the hotel remains a popular choice for visitors to Bilbao.
Hotel Zinema7 in San Sebastián stands out as a top choice for travelers due to its balanced and highly appealing features. The hotel's location, although not in the city's historic center, is within a comfortable 15-20 minute walk to main attractions and La Concha Beach. It offers a quiet, peaceful, residential environment perfect for those seeking a restful retreat with excellent public transport links enhancing accessibility to San Sebastián’s key sites.
Guests frequently commend the hotel's breakfast, describing it as fantastic with fresh and top-quality products, a diverse selection and attentive service, making the breakfast experience a major highlight despite some noting its higher cost. Although the dinner menu at the hotel's primary restaurant is somewhat limited, the quality of the food is generally praised. The tapas at the bar also receive favorable reviews for their taste and affordability.
The rooms at Hotel Zinema7 are a significant draw, consistently described as clean, spacious and comfortable, equipped with modern amenities such as Nespresso machines, large showers and often floor heating. The unique movie-themed decor adds an elegant and novel charm. Families particularly appreciate the spaciousness and practical arrangements of the family rooms.
Cleanliness is another standout aspect of the hotel with guests repeatedly noting the immaculate condition of both rooms and common areas. The hotel staff is frequently praised for their friendliness, professionalism and attentiveness, contributing significantly to a welcoming and comfortable atmosphere.
Guests have generally positive experiences with the hotel's Wi-Fi, describing it as fast and reliable, although there are occasional reports of connectivity issues. The on-site gym, while small, is well-maintained and appreciated by guests for its utility.
Parking at Hotel Zinema7 is convenient and secure, though it is noted to be on the pricier side and reservations are recommended due to limited availability. The hotel's family-friendly atmosphere is well-received, offering well-appointed rooms, amenities for young children and a range of activities like a sauna and fitness center.
In summary, Hotel Zinema7 excels in providing a clean, comfortable and unique lodging experience with excellent service, making it a favored choice for both individual and family travelers seeking a relaxed yet accessible stay in San Sebastián.
The NH Collection San Sebastián Aranzazu is widely regarded for its ideal location, providing a serene retreat in a quiet residential neighborhood yet within easy reach of Ondarreta Beach, scenic coastal walks and main attractions. Guests appreciate the hotel's proximity to public transportation and accessible parking facilities, which enhance its convenience as a base for exploring San Sebastián.
Breakfast at the hotel is highly commended for its variety, quality and abundance, featuring options like an omelette service and plant-based choices, though some guests find it expensive. The on-site restaurant and bar receive accolades for their excellent food quality, inviting ambiance and friendly staff, further complemented by great pintxos and cocktails.
Rooms are praised for their spaciousness, modern furnishings, cleanliness and comfort, contributing to a pleasant and restful stay. The housekeeping staff ensure that rooms and public areas remain immaculate, while the momentary street noise is mitigated by effective soundproofing.
Guests consistently highlight the exceptional friendliness and professionalism of the hotel's staff, particularly the front desk and housekeeping teams, which enhances their overall experience. The WiFi is generally functional and reliable, though some guests report occasional issues with connectivity and speed in certain areas.
Fitness enthusiasts find the gym well-equipped, despite its compact size and occasional inaccessibility, confirming it as a valuable amenity. The hotel's location near beautiful beaches such as Ondarreta and La Concha is highly appreciated for its relaxing environment and easy connectivity to main attractions.
Parking is convenient and secure, though some guests feel the cost is high. Electric vehicle charging facilities are a positive addition, catering to environmentally-conscious travelers despite occasional technical issues.
Families find the hotel particularly accommodating with its child-friendly amenities, connecting rooms and thoughtful touches that enhance the stay for guests of all ages. Overall, the NH Collection San Sebastián Aranzazu is recognized for its excellent service, clean and comfortable environment and strategic location, making it a highly recommended choice for both leisure and business travelers.
NH Collection Villa de Bilbao is widely lauded for its prime location in the heart of Bilbao, offering guests easy access to prominent attractions such as the Guggenheim Museum, San Mamés Stadium and Euskalduna Palace. Its central position on Gran Vía ensures that visitors are within walking distance of cultural landmarks, parks and a variety of dining options, all while maintaining a tranquil ambiance. Proximity to public transport further enhances convenience for sightseeing and exploration.
A standout feature of the hotel is its breakfast, which receives high praise for variety, quality and presentation. Guests enjoy a wide selection of fresh, local Basque delicacies, including vegan and vegetarian options, all served by friendly and attentive staff. This feature consistently exceeds guest expectations, contributing significantly to positive experiences.
The hotel’s restaurant, Le Bol Blanc, generally receives favorable reviews for its dinner service, highlighting the delicious local cuisine and efficient reservation management. However, some guests noted inconsistent quality and occasional service issues. Despite these minor drawbacks, the dining experience is overall appreciated by most visitors.
Accommodations at NH Collection Villa de Bilbao are described as spacious and comfortable with modern amenities, including coffee makers and large, well-equipped bathrooms. Reviews highlight the cleanliness and comfort of the rooms, although occasional mentions of maintenance issues and noise disruptions suggest room for improvement.
The hotel’s cleanliness stands out with guests frequently complimenting the spotless and well-maintained rooms and common areas. The attentive cleaning staff ensures a hygienic and inviting environment, enhancing the overall guest experience.
Staff at NH Collection Villa de Bilbao consistently earn high marks for their friendliness, helpfulness and professionalism across all departments. Personal mentions of exceptional service by specific staff members reinforce the hotel’s strong culture of hospitality.
WiFi at the hotel receives mixed reviews. While many find the free WiFi adequate for basic needs, others report issues with speed and consistency, noting that premium options are available but deemed outdated by some.
The on-site gym is well-regarded for its modern equipment and cleanliness, though noise from the gym has been noted in some adjoining rooms. The parking, though secure and convenient, is considered expensive and occasionally difficult to navigate with limited spaces that necessitate advance reservation.
NH Collection Villa de Bilbao also offers easy access to the city's vibrant nightlife, but proximity to nightclubs and bars can result in noise disturbances, especially on weekends, which may affect light sleepers.
Finally, the beds at the hotel receive frequent praise for their spaciousness and comfort, significantly contributing to restful nights and positive guest experiences. While individual preferences vary, the overall feedback underscores the hotel’s commitment to providing luxurious and comfortable sleeping arrangements.
In summary, NH Collection Villa de Bilbao delivers a compelling combination of strategic location, high-quality breakfast, friendly staff and comfortable accommodations. While some areas such as WiFi, noise management and parking costs could benefit from improvements, the overwhelming positive reviews indicate a highly satisfying stay for both leisure and business travelers.
Hotel Indautxu in Bilbao is consistently highly rated for its prime location. Centrally situated, this hotel provides easy access to the city's cultural and tourist attractions, including the Guggenheim Museum and the historic Old Town, all within walking distance. The hotel's surroundings are both quiet and vibrant, featuring numerous bars, cafes and restaurants, ensuring a peaceful yet engaging stay. The close proximity to public transportation, including metro and bus stations, adds convenience, particularly with a taxi stand right outside the hotel.
Guests frequently commend the hotel's breakfast for its high quality, variety and inclusivity of dietary options like gluten-free and vegan choices. The breakfast buffet is noted for its extensive selection and completeness, making it a standout feature of the hotel.
Dinner at the hotel's main restaurant is appreciated for its excellent Basque cuisine and value, especially the fixed-price Basque meal. Despite some reports of high prices and occasional service issues, the overall dining experience remains positive with the hotel's bar offerings also receiving praise.
Rooms at Hotel Indautxu are described as spacious, clean and comfortable, contributing to a pleasant stay. Guests highlight the large bathrooms and comfortable beds, though some note occasional aesthetic and maintenance issues.
Cleanliness is a strong point at the hotel with both rooms and common areas receiving high praise for their pristine condition. The hotel staff are often described as friendly, helpful and professional, enhancing the overall guest experience.
While the hotel provides free WiFi, its quality and stability appear inconsistent with several guests reporting unreliable service, particularly in the rooms. The gym, though small and sometimes outdated, is equipped with quality Technogym equipment and remains a useful facility for fitness-minded guests.
The on-site parking is secure and convenient, albeit with narrow spaces and high costs, which can be a drawback for guests. The hotel is noted for being family-friendly, offering spacious family rooms and connecting room options, along with attentive staff that contribute to a comfortable stay for those traveling with children.
For those interested in nightlife, the hotel's central location provides excellent proximity to bars and restaurants while maintaining a quiet atmosphere. The beds at Hotel Indautxu are frequently praised for their comfort, though some inconsistencies in mattress quality are noted.
Overall, Hotel Indautxu offers a well-rounded, comfortable and convenient stay with standout features including its location, breakfast and friendly staff.
NH Canciller Ayala Vitoria is highly praised for its prime location in the heart of Vitoria, next to Florida Park and close to the city's historic center. Guests appreciate the stunning views of the park, the proximity to vibrant areas filled with bars, restaurants and shops and the easy access to the train station and key landmarks. This strategic and serene location makes it an ideal choice for both leisure and business travelers.
Breakfast at the hotel is a standout feature with guests lauding its variety and quality. The buffet is noted for its extensive selection, including fresh fruits, various breads, sweet and savory options and freshly squeezed orange juice. The breakfast staff's friendliness and efficiency further enhance the dining experience, despite some guests finding the cost to be on the higher side.
The dining experience at NH Canciller Ayala Vitoria receives mixed reviews. While the quality of the food is generally praised, the restaurant's ambiance and pricing drew occasional criticism. Guests appreciate the hotel's flexibility in serving dinner and the quality of the homemade cuisine. The restaurant staff's service is often lauded, though some inconsistencies were noted.
The rooms are described as spacious and comfortable with many guests appreciating the beautiful views, particularly those overlooking the park and cathedral. However, some guests mention that the rooms could use modern updates with noise insulation being a common concern. The cleanliness of the rooms and facilities is frequently highlighted, contributing to a comfortable stay despite minor maintenance issues.
The hotel's staff is widely commended for their friendliness, attentiveness and professionalism. Reception staff, in particular, receive high praise for their efficiency and helpfulness with many guests feeling welcomed and well-cared for throughout their stay.
Opinions about the free Wi-Fi are mixed with some guests finding it adequate for their needs while others experience slow speeds unsuitable for activities such as live streaming. The premium Wi-Fi service incurs an additional charge, which some find inconvenient.
Parking at the hotel is a point of contention with many finding the underground parking garage to be small, narrow and often full. The high cost of parking is also a common complaint, though free overnight street parking in August offers some relief.
NH Canciller Ayala Vitoria is recommended for families with spacious and comfortable rooms, child-friendly amenities and a staff that goes out of their way to accommodate families. The hotel's green surroundings provide ample opportunities for outdoor activities, enhancing the overall family experience.
The hotel is located in a lively area with plenty of nightlife options, making it an excellent choice for guests looking to explore the local bars, pubs and cafes. Despite the vibrant neighborhood, the hotel itself remains a quiet retreat in the evenings, providing a balance between lively nightlife and peaceful accommodations.
Overall, NH Canciller Ayala Vitoria stands out for its excellent location, commendable breakfast, friendly and professional staff and family-friendly environment. Some areas, such as room updates and parking availability, could use improvement, but the hotel's positive attributes make it a reliable and comfortable choice for visitors to Vitoria.
Hotel Jardines de Uleta Suites is nestled in a tranquil residential neighborhood, creating an ideal setting for guests seeking a peaceful retreat surrounded by greenery and wide avenues. Its serene environment is favored by marathon participants and sports enthusiasts visiting the nearby Mendizorroza stadium. While the hotel is somewhat remote, good connectivity via a 10-minute bus ride or a 20 to 30-minute walk to the city center, along with ample parking, adds considerable convenience for travelers.
Despite mixed feedback on dining experiences, the hotel's facility to serve meals on-site is appreciated for convenience, though sporadic restaurant hours and mixed reviews on food quality and prices present challenges. Breakfast offerings, although praised by some for variety and live cooking, were commonly criticized for being overpriced given the limited selection. The dinner scene faced similar issues with the restaurant's inconsistent availability and simple menu options, yet the staff diligently recommend nearby dining alternatives.
The standout feature of Hotel Jardines de Uleta Suites is undeniably its spacious, modern and well-furnished suites. Guests frequently laud the roomy apartments equipped with kitchens, living areas and generous bathrooms. Cleanliness is another high point with meticulous housekeeping ensuring a pleasant stay. Minor lapses in cleaning are rare and do not overshadow the overall positive sentiment.
The hotel staff make a significant positive impression with their warm, attentive and professional demeanor, particularly at the reception and cafeteria. Guests appreciate the willingness and friendliness of the team, despite occasional language barriers.
Parking options are varied and convenient, featuring a secure underground garage with charging stations as well as ample street parking. Although the cost of the hotel's private parking is considered high by some, the security and ease it offers are valuable to many.
Families find the hotel particularly accommodating with spacious and well-equipped family rooms, thoughtful amenities for children and a quiet environment conducive to quality family time. Business travelers are also well catered for with spacious rooms, work-friendly furnishings and good meeting facilities, although the reception's continuous staffing could be improved.
Accessibility is well-served with facilities designed for ease of use by guests with disabilities, including specialized rooms and practical pathways.
Overall, Hotel Jardines de Uleta Suites delivers excellent value for money with its comfortable, spacious accommodation, exceptional staff service and quiet location, making it an ideal choice for leisure, family and business travelers alike.
Spirit Hotel Gran Bilbao is notably praised for its advantageous location, offering a tranquil setting that remains conveniently accessible to Bilbao's vibrant core. Guests appreciate its proximity to the historic Old Town, easily reachable by a short walk or via the public transportation options just outside the hotel, making it an ideal base for leisurely exploration of the city's cultural landmarks.
The breakfast at the hotel is frequently highlighted as exceptional, with a wide variety of hot and cold options catering to diverse dietary preferences. Luxurious touches such as live cooking stations further enhance the breakfast experience, which is considered among the best by many guests.
Dinner offerings at the hotel also receive positive reviews, with particular praise for the solomillo steak and beef entrecôte. The overall dining experience is often described as very good, although there are occasional remarks concerning menu limitations and pricing.
Rooms at Spirit Hotel Gran Bilbao are celebrated for their spaciousness and modern decor, providing guests with beautifully decorated and exceedingly clean accommodations. The comfortable beds, superb views, and soundproofing ensure a restful experience.
Cleanliness throughout the hotel is impeccable, with guests consistently praising the spotless and hygienic environment, further complemented by a delightful fragrance. The friendly and professional staff contribute to creating a welcoming atmosphere, enhancing guests' overall experience.
While Wi-Fi connectivity presents challenges for some, with issues such as slow speeds and unstable connections, the staff's attentiveness helps mitigate these inconveniences.
The hotel’s gym, while small, is equipped with essential fitness equipment and offers a beneficial option for guests looking to maintain their routines. Parking facilities are highly convenient, with secure underground options noted by guests, although the fees for parking are considered steep by some.
Families find the hotel accommodating, with spacious rooms featuring bunk beds and child-friendly amenities. The location offers easy access to family-friendly explorations, while the pet-friendly features ensure comfort for guests traveling with animals.
Spirit Hotel Gran Bilbao's beds are acclaimed for their comfort and spaciousness, enhancing the restful experience with high-quality mattresses and multiple pillows. Despite subjective preferences regarding firmness, the overall accommodation impresses guests with its quality and thoughtful amenities, making it a popular choice for travelers seeking a comfortable and service-oriented environment in Bilbao.
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