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Summary of reviewsSituated in a picturesque and serene village, the Black Horse impresses guests with its quiet and charming location. The hotel's ample parking and accessibility make it a convenient option for both short and extended visits. The ambiance is friendly and welcoming with helpful staff contributing to a pleasant stay, whether guests are visiting family, en route to Scotland or attending a function.
One of the standout features of the Black Horse is its breakfast, consistently garnering positive remarks for its quality and freshness. The made-to-order hot dishes are particularly praised and the pleasant atmosphere during breakfast, coupled with the friendly staff, enhances the overall dining experience.
Dinner at the Black Horse also receives commendations for its delicious and good value meals. The extensive evening menu, including a standout gluten-free fish and chips, is well-received. The welcoming atmosphere of the restaurant and the attentive service are additional highlights, although there are occasional critiques of certain dishes.
The hotel rooms are spacious, modern and exceptionally clean, contributing to a comfortable and pleasant stay. Guests frequently praise the large, comfortable beds and stylish furnishings. However, a few minor issues, such as limited plug points and the brightness of skylit rooms during summer mornings, are noted. The overall high standard of cleanliness and maintenance is consistently mentioned, making the rooms a reliable choice for travelers.
Cleanliness throughout the property is highly praised with many guests describing their rooms and communal areas as spotless. Although a few specific maintenance issues are noted, the majority of reviews reflect a consistently high standard of hygiene.
The exceptional staff at the Black Horse are frequently highlighted for their friendliness, professionalism and willingness to go the extra mile. Guests feel well-cared for from check-in to check-out with the staff's dedication leaving a lasting positive impression.
Finally, the beds at the Black Horse contribute significantly to a comfortable stay. Many guests highlight the quality of the mattresses and pillows, often using words like "comfy" and "comfortable" to describe their sleep experience. Despite some mentions of beds needing replacement, the overall feedback is highly positive.
In summary, the Black Horse is a top-notch destination known for its charming location, high-quality dining experiences, exceptional cleanliness and outstanding staff. Its comfortable beds and welcoming atmosphere further enhance its appeal as a relaxing and pleasurable place to stay.
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