Batavia, 8250 Park Road43.016325,-78.199458(Show on Map)
2.8
Rated
+4 Photos
+4 Photos
+ 2 Photos2
Checkin - Checkout datesWed, 07 Oct - Thu, 08 Oct07 Oct - 08 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Quality Inn & Suites is favorably located, offering easy access to attractions such as Darien Lake and Niagara Falls. Its proximity to shopping and dining options is appreciated, along with the convenient access to Batavia Downs Casino. Guests find its location ideal for entertainment, shopping, and events despite mixed reviews about the hotel's upkeep.
Breakfast at the hotel provides a satisfactory start to the day, with offerings such as cereal, fruit, and fresh pastries. While it is included in the stay, guests noted room for improvement in terms of variety and the availability of hot meal options. Nonetheless, the breakfast staff receives positive remarks for their service.
The rooms are spacious and comfortable, with amenities such as small fridges, microwaves, and coffee pots enhancing the guest experience. While the property is slightly dated, guests appreciate the clean, well-maintained rooms that offer good value for the price and convenient location.
Cleanliness at the hotel is generally well-received, with positive mentions of clean towels and beds. However, some reviews highlight issues with overall maintenance, citing areas for improvement. Despite these concerns, the indoor waterpark and friendly staff enhance the guest experience, making stays enjoyable.
Staff at Quality Inn & Suites are consistently praised for their friendliness, professionalism, and attentiveness. The welcoming front desk team works to accommodate guest needs, contributing to a pleasant atmosphere overall.
Free WiFi is provided, with mixed reviews regarding connectivity. Some guests are satisfied, while others experience challenges with access and service, highlighting an area for improvement.
The beds contribute positively to guest experiences, being described as clean, comfortable, and well-maintained. Their cleanliness and comfort are frequently praised, enhancing the quality of rest during guests' stays.
Overall, Quality Inn & Suites is an appealing choice for budget-conscious families seeking a straightforward getaway, with its indoor waterpark being a notable highlight for children. The hotel offers good value for money, providing a satisfactory experience for those focused on affordability, despite some minor disturbances associated with a family-oriented setting.
Categories
Free Wi-Fi
3 Star
Dog Friendly
Business
Parking
Accessible
Room Types
Double Room with Two Double Beds - Non-SmokingThis room features cable TV and a work desk.
King Room - Non-SmokingThis room features cable TV and a work desk.
Double Room with Two Double Beds - SmokingThis family room features a tea and coffee maker and a TV. The unit has 2 beds.
Double Room with Two Double Beds - SmokingThis family room features a tea and coffee maker, a seating area and a TV. The unit offers 2 beds.
Double Room with Two Double Beds - Accessible/Non-SmokingThe family room provides air conditioning, a tea and coffee maker and heating. The unit offers 2 beds.
King Room - Accessible/Non-SmokingThe double room features air conditioning, a tea and coffee maker and heating. The unit has 1 bed.
Guest Reviews
2.8
Rated
Review Summaries
Summarized by AI
Location
Quality Inn & Suites boasts an advantageous location for travelers. Situated conveniently off Interstate 90, it provides easy access to Batavia and surrounding attractions such as Darien Lake and Niagara Falls. Visitors appreciate its proximity to a range of shopping destinations, including Target, Walmart, and Kohl's, as well as a variety of dining options. The hotel is ideally located near Batavia Downs Casino, making it a favorable choice for guests attending events there. Its accessibility from the highway makes it easy to find, and the location is considered convenient for those who enjoy shopping and entertainment. Despite some concerns about the hotel's upkeep, many guests find the affordability and location make for an overall worthwhile stay. Additionally, this hotel offers the benefit of a large area and amenities such as a pool and waterpark, which enhance the guest experience.
Breakfast
The breakfast experience at Quality Inn & Suites seems to vary significantly among guests. Some visitors appreciated the inclusion of a complimentary breakfast, praising it as a convenient start to the day. Several guests noted the availability of typical items such as cereal, fruit, toast, and milk, served in a buffet-style setup. A few mentioned specific positives, such as fresh pastries and muffins, and were happy with the breakfast staff's service.
However, the overall offering received mixed feedback. There were frequent remarks about the limited variety, with many describing it as a continental grab-and-go breakfast lacking in more substantial options. A common sentiment was the absence of hot breakfast items, which left some guests wanting more than just cereal, granola bars, and fruit. Some guests also highlighted the early closing time of breakfast service, while others were pleased with the fair quality of the food available.
Overall, while breakfast is included and serves its purpose as a complimentary offering, there seems to be room for improvement in terms of variety and inclusivity of hot meal options to meet the expectations of all guests.
Rooms
The rooms at Quality Inn & Suites have received mixed reviews from guests, but several positive aspects are worth noting. Many guests found the rooms to be spacious, with plenty of room to move around, making them suitable for families or groups. Comfort was often highlighted, with beds described as very comfortable, and some rooms featuring added conveniences like a small fridge, microwave, and coffee pot. There is also appreciation for rooms that are described as clean and bed bug free. Some reviews mentioned that the rooms had been nicely redone, creating a pleasant experience for guests who appreciated cleanliness and comfort. However, the hotel is acknowledged as slightly dated but still offering good value for its competitive pricing and convenient location. Overall, guests who highlighted the positive aspects of their stay were largely satisfied with the room size, comfort, and cleanliness.
Beds
Nestled in the heart of 'Quality Inn & Suites,' the beds have garnered notable attention from visitors. Many guests appreciated the inviting comfort and cleanliness of the beds, highlighting that they contributed significantly to restful nights. The hotel seems to prioritize cleanliness with fresh sheets and a well-maintained sleeping environment, affirming the absence of bed bugs and other issues usually associated with accommodations of lesser quality. The pillows complement the bedding, providing additional comfort for those looking to unwind after a day of activities. Although a few visitors found the beds less than ideal in terms of softness and size, many found the bedding to be comfortably soft and conducive to a pleasant stay. Overall, the bedding arrangements at the hotel contribute positively to guest experiences, being described as clean, comfortable, and conveniently suited for a good night's rest.
Cleanliness
Quality Inn & Suites has garnered varied reviews regarding its cleanliness and maintenance standards. Some guests have appreciated certain aspects of the property, highlighting clean rooms and comfortable accommodations. The towels and beds often receive positive mentions for their cleanliness, and several visitors found their rooms to be well-lit and spacious. The indoor waterpark and hot continental breakfast added a touch of enjoyment, complemented by friendly and helpful staff.
However, the hotel has faced criticism for being outdated and poorly maintained. Multiple reviews express concerns over general cleanliness, with reports of dirty conditions, noise disturbances, and instances of bugs. Some guests noted specific issues such as water stains on ceilings and stained carpets, while others were disturbed by cleaning staff entering rooms too early. Even though certain areas appeared clean and well-kept, persistent feedback about overall maintenance and cleanliness issues indicates room for improvement in ensuring a more consistently pleasant stay for guests.
Staff
The reviews of Quality Inn & Suites highlight the staff's consistently friendly and helpful nature. Guests frequently mention the warm and welcoming demeanor of the front desk team, often describing them as pleasant, professional, and accommodating. Many found the staff to be courteous, going above and beyond to ensure a comfortable stay by upgrading accommodations and responding promptly to requests. Special commendations were given for being knowledgeable about local recommendations and making the interaction delightful. While there are a few concerns, overall, the staff is described as a significant positive aspect of the hotel experience, contributing to a pleasant atmosphere and providing attentive service.
Wi-Fi
The Quality Inn & Suites offers guests free WiFi, which some visitors have found to be satisfactory, describing the internet as fine with great connectivity. However, many guests have reported challenges with the WiFi, citing difficulties in accessing the network, frequent disconnections, and in some cases, a complete lack of service during their stay. Despite the connectivity issues, the affordable rates add value to the accommodations provided.
3 Star
Quality Inn & Suites offers a decent experience for travelers seeking a budget-friendly family getaway. Guests appreciate the indoor waterpark, noting it is the right size for children to safely run, play, and enjoy while parents can keep an eye on them. The hotel is considered a good value for money, with many guests remarking on the ample space available. Although this property might be more suitable for families with children, it can adequately serve those needing a straightforward overnight stay. The three and a half star rating reflects its capacity to meet expectations for a short weekend getaway, particularly for families or travelers focused on affordability and convenience. Despite some disturbances associated with staying in a kids-oriented environment, the price paid generally matches the level of services and comfort provided. Overall, it is an appropriate choice for budget-conscious families looking to enjoy a fun and straightforward hotel experience.
FAQ
No, Quality Inn & Suites doesn't have any pool.
No, a spa isn't available at Quality Inn & Suites.
Yes, Quality Inn & Suites welcomes dogs.
Yes, parking facilities are available at Quality Inn & Suites.
