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Summary of reviewsFairBridge Inn & Suites Batavia-Darien Amusement Park is recognized for its strategic and convenient location, offering excellent access to Interstate 90 and proximity to Darien Lake and other attractions like Batavia Downs Casino. This location advantage makes it an ideal choice for both leisure and business travelers, providing a peaceful setting with easy access to shopping, dining, and entertainment venues. The hotel is commended for its ample onsite parking and pet-friendly services, catering to a diverse range of guest needs.
The staff at the hotel significantly contribute to its warm and welcoming atmosphere. Guests consistently highlight the friendliness and attentiveness of the team, with special mentions of Ricky and Anki for their exceptional service. The staff's commitment to hospitality enhances the guest experience and leaves a positive impression.
In terms of accommodations, many guests appreciate the spaciousness and comfort of the rooms, alongside the convenience of easy access. However, the hotel faces challenges with outdated decor and needed maintenance, particularly in areas of cleanliness and room amenity functionality. Although some guests report a satisfactory level of cleanliness, issues such as dirty bathrooms, stained bedding, and unpleasant odors have been noted, indicating areas for improvement.
While breakfast offerings are convenient, they are seen as limited in variety and quality, with room for enhancement in diversity and presentation. The pool facilities present another area for concern, with numerous reports of closures and unmet expectations, highlighting a need for better communication and maintenance.
Overall, FairBridge Inn & Suites Batavia-Darien Amusement Park offers a practical lodging experience, benefiting from its prime location and dedicated staff, but it would significantly enhance guest satisfaction by addressing maintenance and amenity issues.
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Hotel with Rooms With Jacuzzi / Hot-tub