The Savoia Resort offers a spa experience that has garnered a mix of feedback from its guests. Many visitors praise the spa for its beautiful, modern and clean facilities, describing it as a luxurious and relaxing space. They appreciate the well-equipped, nicely-decorated and well-maintained amenities, which include a sauna, steam room, heated pool, whirlpool and a Turkish bath. The services provided are noted for being of high standards with fantastic service contributing to an overall enjoyable experience. The spa's location is also highlighted, offering great views and a tranquil environment.
On the downside, some guests have pointed out issues with maintenance and upkeep. There are mentions of areas that appear dated, neglected or in need of a refresh. Specific complaints include the spa being not particularly well maintained, the wellness area being dirty and dilapidated and some amenities, such as the hot tub and Turkish bath, being out of order. Additionally, some guests were dissatisfied with the extra charge for spa access, as it was not included in the booking price.
Overall, while the Savoia Resort's spa is praised for its luxurious and well-equipped environment, there are notable mentions of maintenance concerns that need to be addressed to ensure a consistently positive guest experience.
Hotel Rivè - Complesso Turistico Campo Smith is widely acclaimed for its prime location, directly adjacent to the ski slopes and the Campo Smith lift, making it a perfect choice for winter sports enthusiasts. Its close proximity to the city center, merely 500 meters away, adds to the convenience for guests who appreciate the accessibility to various services, including ski schools, walking paths and bike rentals. The tranquil yet accessible setting, coupled with the benefit of free parking, makes this hotel an appealing destination for both winter and summer visits.
The hotel's breakfast offerings receive mixed reviews. Positively, guests enjoy the extensive and well-stocked breakfast buffet featuring various savory options like toast, bacon, eggs, croissants, cereals and drinks – catering to a range of tastes. However, some guests feel that the breakfast service falls short of four-star expectations, citing the basement location, lack of fresh products and limited variety as areas for improvement.
Dining at Hotel Rivè generally garners positive feedback with many guests praising the quality and variety of food. The restaurant offers a satisfactory range of appetizers and main dishes, often applauded for their taste and presentation. Although some find the kitchen's pace slow and the dinner prices slightly high, the overall dining experience is positively received, particularly the three-course menu option.
The rooms at the hotel offer a mix of praise and mild criticism. Guests appreciate the spacious, clean and comfortable rooms, often highlighting the large and cozy beds. The boutique feel and layout of the rooms add to their appeal. Nevertheless, some guests note that the rooms could use updates, specifically pointing out the need for better ventilation in the bathrooms.
Cleanliness throughout the hotel is a strong positive aspect with many guests commenting on the high standards maintained. The rooms and common areas are described as very clean, though occasional mentions of dust in the halls suggest room for minor improvements to fully meet four-star quality standards.
The staff at Hotel Rivè receives high commendation for their friendliness, professionalism and attentiveness. Guests frequently praise the welcoming and polite service, notably mentioning Manager Alessandro and Tony for their exceptional hospitality. The staff's kindness and helpfulness significantly enhance the overall guest experience.
Regarding bed comfort, guests have varied opinions. While many find the beds very comfortable, others mention that the mattresses are too firm and the pillows too soft, which could detract from the ideal sleeping experience for some.
In summary, Hotel Rivè - Complesso Turistico Campo Smith stands out for its excellent location, clean environment and friendly staff. While there are minor areas for improvement in breakfast offerings and room furnishings, the overall experience is largely positive, making it a recommended choice for travelers seeking both adventure and comfort.
Du Parc Hotel's spa facilities receive consistently positive feedback from guests, who appreciate the well-maintained and thoughtfully designed amenities. The spa area, described as small but highly functional, features a modern and clean setup which includes a sauna and a Jacuzzi. Guests particularly enjoy the private spa sessions, which can be reserved for 40 minutes, allowing for an exclusive and intimate relaxation experience.
The spa includes an indoor sauna, a whirlpool tub and an outdoor whirlpool with stunning views of the Alps, providing a serene environment perfect for unwinding after activities like skiing or mountain biking. Multiple reviews highlight the cleanliness of the facilities and the helpfulness of the staff, ensuring a smooth and enjoyable experience.
Some guests stayed in suites that came equipped with a sauna and hot tub, which they found perfect for relaxation after a day on the slopes. Overall, the private and scenic nature of the spa, coupled with its cleanliness and the attentive service, makes it a highly praised feature of Du Parc Hotel.