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Summary of reviewsComfort Inn New River enjoys a prime location that serves as an excellent base for exploring the New River Gorge National Park and nearby attractions, appealing especially to adventurers seeking activities like hiking and rafting. Its convenient access to the highway and proximity to dining options in Fayetteville add to the attraction, while the hotel itself is praised for offering a tranquil environment with free and easy parking. The hotel staff consistently receives commendations for their friendliness and professionalism, contributing to a positive guest experience.
The breakfast offerings are generally well-received, with a wide variety of choices including popular hot items like eggs, sausage patties, and DIY waffles, complemented by the freshness of the food. The accommodating breakfast staff ensures a well-stocked and tidy area, though the room can be crowded at times. Overall, the breakfast service stands out favorably compared to similar establishments.
Guests appreciate the clean, comfortable rooms furnished with spacious, well-decorated interiors and restful beds. Consistent cleanliness standards and attentive housekeeping support a welcoming atmosphere throughout the hotel. Although minor concerns such as occasional noise and small bathroom size are noted, guests recognize the great value for money provided by the clean facilities and friendly service.
The staff at Comfort Inn New River is frequently praised for their helpfulness and warmth, creating a memorable stay with outstanding service, especially from individuals like Kim, Frankie, and Brendon. This welcoming environment extends from check-in to breakfast service, showcasing a dedication to guest satisfaction that many find inviting for future visits.
While free WiFi is available and appreciated by guests, some encounter issues with weak connections and slow speeds, although staff willingness to assist with internet problems is noted. The beds are often highlighted as exceptionally comfortable, contributing significantly to a restful stay, with an abundance of pillows catering to different preferences. Despite isolated concerns about bedding, cleanliness and comfort remain at the forefront of positive reviews.
Overall, Comfort Inn New River offers a pleasant, budget-friendly stay suited for families and travelers looking for a reliable and comfortable environment at a reasonable price. Despite signs of aging, the clean and welcoming atmosphere, paired with an ideal location, makes this hotel a favored choice for both repeat visitors and newcomers in the Fayetteville area.
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