Bedford Swan Hotel and Thermal Spa
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Historic Spa hotel, dating from the 19th century has been transformed and renovated. The charming property overlooks the Great Ouse River.
Summary of reviewsThe Bedford Swan Hotel and Thermal Spa is a centrally located hotel that received numerous positive reviews for its location with guests praising its proximity to town, the river and nearby restaurants and bars. The hotel offers beautiful, clean rooms with lovely decor, comfortable beds and good shower facilities, although some guests found the mattresses to be uncomfortable or smaller than expected. Guests enjoyed the hotel's upgraded junior suites and views of the river from some rooms. The hotel provides excellent spa facilities, although guests have to pay an additional fee for access. Guests raved about the friendly and helpful staff who provided a professional and attentive service with only a few encountering unfriendly or unhelpful staff members. The hotel's dining experience garnered mixed reviews with some guests finding the breakfast cold, poorly prepared or lacking in options and some describing the dinners as overcooked or bland. However, others appreciated the quality of the restaurants' menus. The hotel's cleanliness received many positive reviews with some minor issues noted, such as dirty carpets and windows. Although parking can be limited and difficult to secure during busy periods, guests appreciated the availability of on-site parking, which offers added privacy and security. Overall, guests found the Bedford Swan Hotel and Thermal Spa to be a lovely, gorgeous and convenient location for a relaxing stay in Bedford.
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Hotel with EV Charging Stations
Hotel near Nightlife Spots
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About Bedford Swan Hotel and Thermal Spa
Guest Reviews
The Bedford Swan Hotel and Thermal Spa has received numerous positive reviews about its location. Guests love that the hotel is situated in a prime central location close to the town centre with many restaurants and bars within walking distance. The hotel is located next to the beautiful river, providing guests with fantastic views and a relaxing atmosphere. Location is also mentioned as a major highlight for guests attending events, meetups or visits to friends/family in Bedford. Parking is readily available and the rates are considered reasonable. The hotel is described as a "lovely" and "gorgeous" location and many guests appreciate the style and makeover the hotel has undergone. There are a few reviews that caution against walking into town at night, but overall, guests have found the location to be convenient, practical and perfect for a relaxing stay in Bedford.
The breakfast at the Bedford Swan Hotel and Thermal Spa received mixed reviews from guests. While some hailed it as first-class and great, others found it disappointing, poorly prepared and lacking in options. Some guests also complained about the slow service, cold food and rude staff. However, the restaurant's menu was generally praised for its quality and the buffet style of obtaining breakfast was appreciated by some guests. Some positive comments were given about the BF price, the comfortable rooms and the good location of the hotel. The fruit salad, coffee, tea selection and vegetarian options were criticized. Despite the complaints, some guests found the breakfast to be excellent and there was plenty of choice. Overall, the reviews suggest that improvements could be made to the breakfast service to meet the expectations of guests staying in a four-star hotel.
The Bedford Swan Hotel and Thermal Spa offers a decent dining experience with good food on offer. However, some guests were disappointed by the standard of meals with some describing food as overcooked or bland. One guest was even turned away from the restaurant due to early closing times, which was disappointing. Despite this, others enjoyed the food and found it delicious. The biggest issue with the dining experience seems to be the slow service with some guests cancelling their wine order due to long wait times. There were also reports of rude staff during breakfast service. Overall, while the dining experience may not be perfect, there are still plenty of positives on offer at the Bedford Swan Hotel and Thermal Spa.
The Bedford Swan Hotel and Thermal Spa offers beautiful and clean rooms with lovely decor. The hotel has a grande appearance and many areas to relax. The rooms are of reasonable size with comfortable beds and good showers. Many guests enjoyed views of the river from their rooms, while others upgraded to junior suites for added comfort. Some rooms were found to be a bit small, dusty or tired in decor, but overall, the hotel was well-decorated and had a good theme. The only downside some guests noted was that the beds were sometimes uncomfortable or smaller than expected. Nevertheless, the staff were friendly and accommodating with easy access to the rooms. Parking can be limited and the lift can be out of service at times, but the hotel offers a well-equipped and clean stay experience.
The Bedford Swan Hotel and Thermal Spa is a stunning hotel located on the river, just a short walk to The Corn Exchange. Guests have raved about their upgraded junior suite, which comes with a comfortable bed perfect for a restful night's sleep. However, some guests have experienced uncomfortable beds with some expecting a king size bed but getting two singles pushed together instead. Unfortunately, the beds in some rooms have poor quality mattresses and are too small. On the flip side, some guests have enjoyed a lovely comfy bed and large room with some even describing the bed as supremely comfortable. Overall, although opinions on the beds have been mixed, there are some great options to choose from when it comes to finding a cozy place to sleep at the Bedford Swan Hotel and Thermal Spa.
The Bedford Swan Hotel and Thermal Spa is a very clean and well-presented hotel with a high standard of cleanliness in both the rooms and communal areas. The hotel facilities are also maintained to a very high standard. The hotel is decorated in an elegant and modern style with friendly staff who provide a professional service. Although there were some issues with dirty carpets and windows, overall the hotel is very clean with beautiful and spacious rooms. The bathrooms are particularly impressive with super clean facilities. However, some guests did experience some problems with towels and drinking crockery not being cleaned properly. Despite these minor issues, the hotel is generally very clean and comfortable, providing a lovely stay for guests.
The Bedford Swan Hotel and Thermal Spa boasts an incredibly friendly and helpful staff according to guest reviews. Many comment on the staff's attentiveness and care with some even stating that they cannot praise them enough. Guests note that the location is great and the spa is excellent, but the staff truly make the stay special. Some guests did encounter a few unfriendly or unhelpful staff members, but those who were great far outnumbered them. Guests appreciate helpful receptionists, understanding managers and exceptional spa staff. A few minor issues with staff service are mentioned, but for the most part, guests rave about the friendly and accommodating staff who made their stay enjoyable.
The Bedford Swan Hotel and Thermal Spa has a fantastic pool area, but it is an additional extra that guests have to pay for. The thermal spa is definitely worth a visit and is a real treat with friendly and helpful staff. While some reviews highlight poor health and safety around the showers, overall, guests love the spa and its excellent facilities. However, it is important to note that access to the spa is limited and requires advanced booking. Additionally, there have been some complaints about having to pay an additional fee to use the pool. Despite these minor inconveniences, the spa was a fantastic addition to guests' stays at the hotel.
The Bedford Swan Hotel and Thermal Spa is an exceptional choice for travelers looking for a convenient location by the river. The hotel offers on-site parking, which is a definite advantage, though space is limited and can be difficult to come by during busy periods. Guests are advised to arrive early to secure one of the highly coveted spots and to be aware that there may be a charge for parking. Despite these challenges, the staff and rooms are highly rated with some guests appreciating the added privacy and security that comes with their own parking. While some guests were disappointed with the parking situation, many others found the system to be efficient and appreciated the under cover parking just outside the hotel's entrance. Overall, the Bedford Swan Hotel and Thermal Spa is an ideal choice for those who prioritize location and convenience, despite the challenges that come with limited parking.
Yes, Bedford Swan Hotel and Thermal Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Bedford Swan Hotel and Thermal Spa.
Yes, Bedford Swan Hotel and Thermal Spa welcomes dogs.
Yes, parking facilities are available at Bedford Swan Hotel and Thermal Spa.
No, Bedford Swan Hotel and Thermal Spa doesn't have a gym.
