Baymont by Wyndham Grand Rapids Airport is highly recommended for its prime location, earning praise for its convenience and accessibility. Its proximity to Grand Rapids Airport, the interstate and various dining and shopping options, such as Walmart and Meijer, make it a perfect choice for travelers. Additionally, nearby attractions like breweries and the Fred Meijer Gardens add to its appeal for both leisure and business visitors.
Guests frequently commend the hotel's cleanliness with rooms described as exceptionally clean and well-maintained. The comfortable beds and quiet environment further enhance the level of comfort. The friendly and helpful staff play a crucial role in ensuring a pleasant stay, consistently receiving high praise for their professionalism and dedication.
While the breakfast offerings receive mixed reviews, some guests appreciate the simplicity and adequacy of the complimentary American-style breakfast. The presence of a waffle maker and a pleasant breakfast room are positive highlights. However, improvements in variety, freshness and availability are suggested by some guests.
The rooms at this hotel are noted for their spaciousness and comfort with amenities such as kitchenettes and larger accommodations being well-received. Although there are some occasional minor maintenance issues and reports of unpleasant odors, these instances are not common. The overall sentiment about the rooms remains favorable.
Cleanliness extends to the common areas, though there are mixed reviews about specific spots. Nonetheless, the general observation remains that the hotel maintains a high standard of cleanliness. The hotel's quiet and safe location contributes to a restful experience and peace of mind.
The friendly, helpful and courteous staff significantly enhance the guest experience, often going out of their way to ensure comfort and address any needs. The beds are regularly highlighted for their comfort with many guests noting a restful night's sleep thanks to the cozy and spacious arrangements. Some find the mattresses a bit firm, but the consensus remains positive.
In summary, Baymont by Wyndham Grand Rapids Airport offers an excellent combination of location, cleanliness, comfort and exemplary staff service, making it a standout choice for visitors to Grand Rapids.
Drury Inn & Suites Grand Rapids offers an outstanding experience for travelers, consistently earning praise for its prime location, exceptional service, and extensive amenities. Situated conveniently near the airport and major highways, guests appreciate the ease of access to dining, shopping, and local attractions. Families, in particular, find the proximity to malls and family-friendly amenities such as the pool and hot tub attractive.
The hotel stands out with its complimentary breakfast and dinner offerings, which significantly enhance the overall value of the stay. Guests frequently commend the breakfast for its quality and variety, featuring freshly cooked options like real eggs and an assortment of other dishes. The complimentary evening dinner, coupled with drinks during happy hour, adds to the sense of hospitality and serves as an economical benefit for many.
Rooms at Drury Inn & Suites are routinely highlighted for their cleanliness, spaciousness, and comfort. The beds receive particular acclaim for providing excellent comfort, contributing to restful nights. The hotel’s environment is noted for its serene and well-maintained atmosphere, supplemented by thoughtful amenities such as a coffee maker in the rooms, a pool, and a hot tub.
Guest reviews consistently mention the hotel's spotless condition, from the rooms to common areas, with guests appreciating the clean and functional facilities, including the pool and gym. The professional and friendly staff contribute significantly to the overall positive experience, consistently providing attentive service that enhances guests' comfort and satisfaction throughout their stay.
The pool, with its unique indoor/outdoor design, is a favorite among families, offering a clean and enjoyable experience despite its noted smaller size. The hotel's family-centric focus, coupled with comfort and cleanliness, makes it a popular choice for those traveling with children.
In summary, Drury Inn & Suites Grand Rapids delivers a superb hotel experience characterized by its excellent location, quality meals, comfortable accommodations, and exceptional service, making it a highly recommended destination for travelers of all kinds.
The Clarion Inn & Suites Airport is celebrated for its prime location, offering exceptional convenience and accessibility for travelers. Situated close to the airport, it allows easy access for those with early or late flights, while its proximity to various stores and restaurants makes it a favored choice for guests looking to explore local dining and shopping options. This central positioning is noted as one of the hotel's strongest attributes.
Guests frequently commend the staff at Clarion Inn & Suites Airport for their outstanding service, highlighting the team’s friendliness and helpfulness. The front desk staff and general manager are particularly praised for their warm and accommodating nature, contributing significantly to a positive guest experience.
The rooms are appreciated for their spaciousness and cleanliness, providing a comfortable stay with some pleasant features like spa tubs. The quiet ambiance further enhances the peaceful atmosphere within the hotel. However, minor maintenance issues such as damaged outlets, odors, and cleaning discrepancies occasionally detract from the overall experience, suggesting that attention to upkeep could improve guest satisfaction.
Regarding the breakfast, feedback is mixed. Some guests find it convenient and enjoyable, supported by the positive interactions with the attentive staff during breakfast. Nonetheless, there is a consensus on the need for variety and quantity in the breakfast offerings, with recurring delays being noted as a drawback for guests with early morning flights.
Cleanliness outside the rooms, particularly in the hallways, seems to be an area needing improvement. Reports of dirty floors, stained carpets, and unpleasant odors indicate a need for better housekeeping to elevate guest comfort.
In summary, Clarion Inn & Suites Airport is recognized for its superb location and exemplary staff service. While the spacious rooms offer comfort, enhanced maintenance and cleanliness could elevate the overall guest experience.
The Hampton Inn & Suites Grand Rapids Downtown is highly regarded for its exceptional location, making it a prime choice for travelers visiting Grand Rapids. Its proximity to downtown and easy freeway access ensures convenience for both business and leisure activities. Guests enjoy the cleanliness, safety, and welcoming environment, complemented by friendly and efficient staff. The hotel stands out with its comfortable accommodations, including cozy beds and delightful perks like complimentary hot cocoa and cookies, contributing to a pleasant stay.
Breakfast is a memorable highlight, offering a hot, diverse selection that caters to all tastes with items like eggs, sausage, and breakfast quesadillas that change daily. Families particularly appreciate the variety and the attentive service of the breakfast attendant. Despite some occasional shortages during busy times, the breakfast's delicious offerings and welcoming atmosphere consistently receive praise from guests. The availability of tea and coffee in the lobby adds to the overall experience.
Rooms are lauded for being clean, spacious, and modern, with well-maintained facilities and stunning views. The efficient check-in and check-out processes managed by courteous staff enhance guest satisfaction. The comfort of the beds often contributes to a restful stay, although some mention issues with firmness and cleanliness that occasionally require room changes. Nonetheless, positive feedback about room aesthetics and ample space is prevalent.
Cleanliness throughout the property, from rooms to lobby, is frequently highlighted, with guests appreciating the secure environment that makes them feel at ease. Staff consistently receive commendations for their friendliness, efficiency, and professionalism, which significantly contribute to creating a welcoming atmosphere in the hotel.
Despite paid parking policies and concerns about garage security, the availability of spacious indoor parking remains a significant advantage for guests traveling by car. Overall, Hampton Inn & Suites Grand Rapids Downtown offers a satisfying experience for visitors, marked by excellent location, friendly service, and comfortable amenities.
The Radisson Hotel Grand Rapids Riverfront enjoys a prime location near downtown Grand Rapids, making it an attractive choice for both business and leisure travelers. Guests frequently praise its convenient access to the motorway and freeway, which allows for easy travel to various parts of the city and surrounding areas. The serene riverside setting offers picturesque views, enhancing the overall ambiance. The hotel's welcoming lobby and newly remodeled rooms further contribute to a positive first impression.
The staff at the hotel are consistently commended for their friendly and helpful demeanor. Guests appreciate the professionalism and courtesy extended by the team, which enhances their overall stay experience. Specific mentions of staff going above and beyond to accommodate requests and quickly resolve issues highlight the excellent service provided. The smooth check-in and check-out processes and the efficient housekeeping staff also receive positive feedback.
The spacious pool area, including an 8-foot deep swimming pool and a large hot tub, is a popular feature among guests. Many appreciate the well-maintained and clean facilities, as well as the scenic views of the Grand River from the adjoining patio. Although there were minor concerns about towel availability and chlorine levels, the majority of guests enjoyed the pool and found it a pleasant addition to their stay.
Feedback on the hotel rooms is somewhat mixed. On the positive side, guests describe the rooms as spacious, comfortable and equipped with convenient amenities like refrigerators and microwaves. The beds and pillows are generally highlighted as clean and comfortable, contributing to a good night's sleep. However, certain aspects such as superficial cleaning, worn furniture and noise from nearby highways need improvement.
Overall, despite some mixed and negative feedback concerning breakfast options, dinner experiences and cleanliness issues, the Radisson Hotel Grand Rapids Riverfront is appreciated for its excellent location, friendly staff, comfortable beds and inviting pool area. These strengths make it a considerable option for travelers seeking convenience and comfort near Grand Rapids' city center.
Embassy Suites By Hilton Grand Rapids Downtown boasts a prime location in the heart of downtown, providing guests with easy access to numerous attractions and essential spots in Grand Rapids. Its proximity to Meijer Gardens, local restaurants and the waterfront adds to the appeal and the hotel is situated in a safe area with straightforward parking options, making it an ideal choice for any downtown adventure.
The breakfast offerings at Embassy Suites are exceptional, often described as incredible and surpassing typical hotel standards. The cooked-to-order omelette station is particularly praised, along with a diverse selection of healthy and hot foods. Guests consistently mention the excellent variety and quality, making it a fantastic and filling way to start the day.
Rooms at this hotel are spacious, clean and comfortable, frequently exceeding guests' expectations. The accommodations are modern, beautifully decorated and well-maintained. Guests appreciate the large suite layout, serene environment and amenities such as comfortable beds and impressive showers, contributing to a pleasant stay experience.
Cleanliness is a standout feature with guests noting the hotel's well-maintained rooms and tidy environment. The property is described as clean and beautiful, providing all the necessary amenities for a comfortable stay. Friendly and helpful staff further enhance the experience, ensuring a pristine and convenient visit for guests.
The staff at Embassy Suites receive high praise for their exceptional service. Guests commend the team for being helpful, friendly and accommodating, often going above and beyond to meet guest needs. The welcoming atmosphere and attentive staff ensure a pleasant and memorable stay.
The hotel's pool and hot tub are frequently praised for their cleanliness and enjoyable setting. Positioned on the second floor, the pool area is a popular feature, especially among families. Although some guests mentioned the pool's size and minor issues with the spa, the overall consensus is positive.
The parking situation has mixed reviews. While the attached parking garage is convenient, many guests found the cost to be high and noted that it was not included in the room fee. Additionally, some guests experienced issues with paying each time they entered or exited the garage and found the parking spots to be tight. However, parking is free on weekends, providing a pleasant surprise for weekend visitors.
Overall, Embassy Suites By Hilton Grand Rapids Downtown offers a highly rated experience with its excellent location, superb breakfast, spacious and clean rooms, outstanding staff and enjoyable pool area. Despite some challenges with parking, the hotel remains a top choice for travelers seeking a convenient and comfortable stay in downtown Grand Rapids.
The Hyatt Place Grand Rapids Downtown offers a standout experience for its visitors, driven by its prime location, elegant rooms, and attentive service. Nestled in the heart of Grand Rapids, the hotel's central position provides unparalleled access to major attractions like the Van Andel Arena and the DeVos Performance Hall, alongside a variety of restaurants and shops. Whether visiting for leisure or business, guests appreciate the convenience and vibrant atmosphere the location affords, complemented by stunning views of the city.
A highlight of the stay is the complimentary breakfast, which impresses with its extensive selection, high-quality offerings, and friendly staff. Although there are minor criticisms regarding timing and availability of essentials, the overall breakfast experience is well-received.
The hotel's rooms are celebrated for their spaciousness, modern design, and exceptional cleanliness. Guests enjoy comfortable beds, modern amenities, and spectacular city views, contributing to a restful and luxurious experience. The facility's immaculate presentation extends to the public areas, enhancing the sense of safety and comfort throughout their stay.
The staff is renowned for their friendly and professional demeanor, often going above and beyond to ensure guest satisfaction. Specific employees, such as front desk personnel Jakub and Stephanie, are frequently commended for their outstanding service, contributing to a welcoming and positive environment.
While the indoor pool is described as a nice, family-friendly feature, some guests note that the water temperature could be warmer, yet it still offers a refreshing respite. Parking is a mixed aspect, with guests praising its secure and convenient nature but expressing concerns over the nightly fee.
Overall, Hyatt Place Grand Rapids Downtown consistently delights its guests with comfort, convenience, and exceptional service, making it a favored choice for travelers seeking a reliable and inviting stay in the city.
Homewood Suites by Hilton Grand Rapids Downtown receives highly positive reviews, particularly for its prime location. Situated in the heart of downtown, the hotel offers easy access to theaters, restaurants, shopping areas, and concert venues, making it a preferred choice for both business and leisure travelers. Guests appreciate the convenience and views provided by its central position.
The rooms are frequently highlighted for their comfort and spaciousness, with many guests appreciating the mini-apartment feel complete with well-equipped kitchen facilities. This adds an element of convenience for those wishing to prepare their meals. Comfortable beds and stunning city views further enhance the guest experience.
The staff at Homewood Suites is widely praised for their friendliness and helpfulness. Guest interactions with the team, particularly during check-in, are frequently mentioned as positively impacting their stay. While Stephanie at the breakfast buffet stands out for her exceptional service, overall, the staff is commended for their dedication to creating a warm and welcoming environment.
Although the breakfast offerings receive mixed feedback, with some guests wishing for a broader selection and longer serving hours, the basics are appreciated, and the friendly breakfast team adds warmth to the morning routine.
In terms of cleanliness, the hotel generally maintains a positive reputation, although isolated incidents of room cleanliness are noted. Despite these occasional lapses, the hotel's overall appearance and cleanliness are praised by most guests.
Overall, Homewood Suites by Hilton Grand Rapids Downtown is favorably reviewed for its excellent location, comfortable accommodations, and welcoming staff, making it a preferred choice for visitors to the area.
The Amway Grand Plaza Hotel, a Curio Collection by Hilton property in Grand Rapids, combines historic charm with modern comforts. Located along the Grand River with skywalk access to Van Andel Arena and downtown attractions, the hotel offers numerous on-site amenities, such as nine restaurants and bars, extensive event space, an indoor pool, fitness center and spa. The hotel's 656 guest rooms cater to every traveler's taste, blending residential-style design with traditional luxury. With 47,120 square feet of meeting space, four ballrooms, 30 technology-rich meeting rooms and a prime downtown location, the Amway Grand Plaza is ideal for business travelers. Guests can enjoy various services, including a full-service concierge, 24-hour security, luggage storage and laundry facilities. Additional upgrades feature valet and self-parking, shoeshine services, a pool, sauna, spa and salon treatments, and exceptional dining experiences. The on-site Spa and Salon, open to hotel guests and visitors, offers exclusive treatments and services, with complimentary pool and fitness center access included for spa patrons.
Summary of reviews
Positive reviews of the Amway Grand Plaza Hotel, Curio Collection by Hilton highlight the pleasant atmosphere and superb location of the hotel. Many guests enjoyed their stay, especially if attending a convention or wedding nearby. The hotel's historic charm and luxurious amenities were also praised. Despite some complaints about the quality and high prices, some guests felt that the convenience and location made it worth it. Overall, the Amway Grand Plaza Hotel, Curio Collection by Hilton is a great choice for those looking for a luxurious stay in a convenient location.