InfoSummary of reviewsVacancéole - Résidence Le Birdie is set in an idyllic village surrounded by lush greenery and majestic mountains, providing an ideal retreat for nature lovers. Its serene location is perfect for outdoor enthusiasts with easy access to hiking trails, bike paths and ski resorts. Proximity to Lake Annecy without the accompanying bustle adds convenience and the peaceful environment offers a calm escape from urban life. Accessibility remains convenient with local shops nearby and a free shuttle to Lake Annecy, offering various leisure activities and sightseeing opportunities, including golfing and visiting the rustic Gy farm.
The staff at the residence are frequently praised for their friendliness and helpfulness, contributing significantly to a positive stay. The warm reception from staff creates a welcoming atmosphere, although occasional communication issues do arise.
The spacious apartments are appreciated for their comfort and aesthetics, often aligning with photos provided. Guests enjoy the clean and functional studios with many rooms offering beautiful views. However, a few criticisms include small kitchens in duplex apartments, mold issues, traffic noise and discomfort from some furnishings.
Cleanliness presents mixed experiences. While some highlight well-maintained areas, others note significant issues such as dirty couches, stained curtains, dusty furniture and unclean bathrooms and kitchens. Despite these concerns, the beautiful surroundings and friendly staff help balance the overall guest experience.
The breakfast received mixed reviews. Many found it to be good value and appreciated early access, though suggestions for improved timing and pricing were common. Some guests found the breakfast service lacking or unavailable at times.
The pool facilities, featuring both indoor and outdoor pools, are generally well-maintained and appreciated for their cleanliness and appeal. However, issues with availability during maintenance, premature seasonal closures and limited amenities sometimes detract from the experience.
Parking at the residence is convenient and free with ample space contributing to the site's tranquility. However, a shortage of parking spaces occasionally occurs and there is no designated bicycle parking.
Lastly, the quality of the beds is a significant concern with many guests finding the mattresses too hard and the bedding uncomfortable. Sofa beds are particularly problematic and occasional issues with unmade beds and baby bed availability further detract from comfort.
Overall, while Vacancéole - Résidence Le Birdie offers a picturesque and tranquil getaway with friendly service and enjoyable pool facilities, areas such as cleaning standards, breakfast service and bed comfort need improvement to enhance the guest experience. Show more
