Bourbon Hotel Savassi - Belo Horizonte
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Summary of reviewsBourbon Hotel Savassi - Belo Horizonte is highly appreciated for its strategic location, positioned on Avenida Afonso Pena and close to restaurants, key landmarks and essential amenities, providing a peaceful and accessible environment. Guests generally enjoy beautiful city views, clean and comfortable accommodations and friendly staff service, making for a favorable and pleasant stay.
The breakfast experience receives a mix of reviews with many praising the diverse and delicious selection of fresh breads, fruits and other items. However, some guests highlight a lack of variety, especially for those with dietary restrictions and note logistical issues during peak times.
The on-site restaurant offers a convenient dining option with good service and reasonably priced dishes, particularly appreciated for its 24-hour operation. Yet, some guests express disappointment with the food quality and variety, suggesting room for improvement.
Rooms are generally spacious, comfortable and well-maintained with excellent amenities and strong Wi-Fi. Visitors particularly praise comfortable beds and beautiful city views. Some rooms, however, could benefit from updates and better maintenance.
Cleanliness is mostly commended with many guests finding the rooms well-organized and spotless. Nevertheless, a few guests encountered issues like dust, dirty bathrooms and occasional bad smells.
The staff receive high praise for their professionalism, attentiveness and warm hospitality, significantly contributing to the pleasant atmosphere of the hotel. Despite a few instances of unprofessional behavior, the majority of staff members are recognized for their exceptional service.
Wi-Fi receives mixed reviews, predominantly negative with frequent complaints about unstable and slow connections.
The gym is seen as inadequately equipped and in need of maintenance, though some guests find it satisfactory.
The heated pool and clean pool area, which includes a sauna, receive positive feedback. However, its small size and occasional maintenance issues are noted.
Parking is convenient but draws mixed reactions regarding its cost and accessibility.
Families find the hotel comfortable and clean with a pleasant pool area. Although lacking in child-specific recreational activities, the hotel remains a popular choice for family stays.
Beds receive mixed reviews; while many find them comfortable and spacious, others note issues with mattress quality.
Bourbon Hotel Savassi - Belo Horizonte is regarded as a suitable option for business travelers, meeting the standard requirements efficiently.
Overall, the hotel provides a generally positive experience for various types of travelers, though targeted improvements could enhance guest satisfaction further.
Categories
The breakfast experience receives a mix of reviews with many praising the diverse and delicious selection of fresh breads, fruits and other items. However, some guests highlight a lack of variety, especially for those with dietary restrictions and note logistical issues during peak times.
The on-site restaurant offers a convenient dining option with good service and reasonably priced dishes, particularly appreciated for its 24-hour operation. Yet, some guests express disappointment with the food quality and variety, suggesting room for improvement.
Rooms are generally spacious, comfortable and well-maintained with excellent amenities and strong Wi-Fi. Visitors particularly praise comfortable beds and beautiful city views. Some rooms, however, could benefit from updates and better maintenance.
Cleanliness is mostly commended with many guests finding the rooms well-organized and spotless. Nevertheless, a few guests encountered issues like dust, dirty bathrooms and occasional bad smells.
The staff receive high praise for their professionalism, attentiveness and warm hospitality, significantly contributing to the pleasant atmosphere of the hotel. Despite a few instances of unprofessional behavior, the majority of staff members are recognized for their exceptional service.
Wi-Fi receives mixed reviews, predominantly negative with frequent complaints about unstable and slow connections.
The gym is seen as inadequately equipped and in need of maintenance, though some guests find it satisfactory.
The heated pool and clean pool area, which includes a sauna, receive positive feedback. However, its small size and occasional maintenance issues are noted.
Parking is convenient but draws mixed reactions regarding its cost and accessibility.
Families find the hotel comfortable and clean with a pleasant pool area. Although lacking in child-specific recreational activities, the hotel remains a popular choice for family stays.
Beds receive mixed reviews; while many find them comfortable and spacious, others note issues with mattress quality.
Bourbon Hotel Savassi - Belo Horizonte is regarded as a suitable option for business travelers, meeting the standard requirements efficiently.
Overall, the hotel provides a generally positive experience for various types of travelers, though targeted improvements could enhance guest satisfaction further.
Family Friendly Hotel
This hotel is mentioned as a family-friendly option. The hotel provides family rooms.
Hotel near Nightlife Spots
Located in the heart of Savassi, this hotel provides immediate access to the area's vibrant nightlife, known for its numerous bars, pubs, and restaurants. Guests can easily stroll to nearby Rua Pernambuco to explore various bars offering local drinks and live music.
Business Hotel
Bourbon Hotels generally cater to business travelers. Its location in Savassi is convenient for accessing commercial areas.
Accessible Hotel
This hotel provides rooms and facilities for disabled guests, featuring wheelchair access, accessible toilets and bathrooms, and lifts for ease of movement throughout the property.
Hotel with Outdoor Pool
This hotel features an outdoor pool, sauna, and solarium. Additional facilities include a steam room, Turkish bath, massage services, and a fitness center. Guests can relax on sun loungers and the sun terrace, with a shallow end available in the pool.
Hotel with Swimming Pool
Rooftop Pool Pool Lap Lanes Outdoor Pool
Hotel with Parking
Hotel with Gym
Size of the gym: 58 m2 (624 ft2)
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Resistance bands - Balance trainers - etc.
Cost for using the gym: Free for guests
Show more...4-Star Hotel
Hotel with Pool Lap Lanes
Hotel with Rooftop Pool
Guest Reviews
Bourbon Hotel Savassi - Belo Horizonte is frequently praised for its exceptional location. Many guests highlight its proximity to a variety of restaurants, a football stadium and key landmarks such as the Fumec University and the TJMG headquarters. The hotel's positioning on Avenida Afonso Pena, a major avenue, further accentuates its accessibility with taxi services readily available.
The location is described as peaceful and situated in a noble, safe and tranquil neighborhood, offering stunning city views from the higher floors. This particularly benefits those who enjoy a quieter stay yet desire closeness to essential amenities and attractions.
However, while the hotel is near the Savassi neighborhood, some reviewers note it is not within the commercial center. Despite this, the overall sentiment is overwhelmingly positive with guests appreciating the strategic location for various points of visitation around Belo Horizonte. The convenient position, combined with the clean, comfortable accommodations and friendly staff service, makes the stay favorable and pleasant.
The breakfast experience at Bourbon Hotel Savassi - Belo Horizonte draws mixed reactions from guests. Many reviews highlight a very good, diverse and delicious breakfast with a wide selection of fresh breads, fruits, cold cuts, cakes and juices. Some guests particularly praised the breakfast as being generous and well-presented with positive remarks about the high quality of products, including exceptional coffee and wonderful fruits.
However, there are numerous critiques pointing out a lack of variety and limited options, especially for those with dietary restrictions such as gluten and lactose intolerances. Some guests felt the breakfast was too basic or simple for a hotel of its category, citing repetitive menus, items not being replenished quickly and aspects of disorganization. Additionally, there were comments about the omission of hot foods like scrambled eggs and pão de queijo not meeting expectations.
The breakfast room itself garnered mixed reviews; while some found it inviting, others described it as dark and needing improvement. Several guests noted logistical issues, such as long lines during peak times and insufficient staff leading to a chaotic environment. Despite these criticisms, many still considered the breakfast satisfactory given the overall experience at the hotel.
The on-site restaurant at Bourbon Hotel Savassi - Belo Horizonte receives mixed reviews from guests. Many highlight that the restaurant is one of the best features of the hotel, providing convenient dining in the lobby with good service and nicely priced dishes. Some guests appreciated the buffet per kilo available on weekdays and pointed out the excellent breakfast, although they wished for more local Minas Gerais options.
Despite these positives, several reviews indicate significant disappointments. Complaints about the diversity and quality of the food are frequent with some guests describing the meals as lacking flavor and not meeting basic expectations. Poor service incidents, such as forgotten orders and a failure to clear tables, have also been noted.
On the brighter side, the restaurant offers 24-hour kitchen operations, which is a major plus for late arrivals or those needing a meal at odd hours. Additionally, New Year's Eve dinner was particularly praised as perfect, showing that the restaurant has potential highlights. However, overall improvement in menu variety, food quality and service standards appears necessary.
The rooms at Bourbon Hotel Savassi - Belo Horizonte receive generally positive feedback for their spaciousness and comfort. Many guests appreciate the large size of the rooms and bathrooms, emphasizing the ample space and good layout. Comfort is highlighted frequently with numerous mentions of comfortable beds, quality pillows and bedding. The rooms are also noted for being clean and well-maintained with excellent amenities such as strong Wi-Fi, good air conditioning and a variety of TV channels.
The showers and bathrooms, in particular, receive praise for their size and functionality. Guests often mention the excellent shower pressure and the overall cleanliness and organization of the rooms. Additionally, many reviews highlight the beautiful city views from the room windows, which add an extra touch of enjoyment to the stay.
However, there are a few areas that could benefit from improvement. Some guests mention that certain rooms are in need of updates; issues like old furniture, noisy air conditioning and occasional maintenance problems were noted. Cleanliness, although generally good, was found lacking by some visitors, specifically regarding the carpets and occasional bad smells. A few guests also mentioned problems with noise and a lack of electrical outlets.
Overall, the combination of spacious interiors, comfort and cleanliness makes the rooms at Bourbon Hotel Savassi - Belo Horizonte a favorable choice for many travelers, despite the occasional hiccup. The spectacular views and excellent service further enhance the guest experience, making it a solid option for visitors to Belo Horizonte.
The beds at Bourbon Hotel Savassi - Belo Horizonte elicit mixed feelings from guests. On the positive side, many reviews highlight the comfort of the beds with some describing them as very comfortable, extremely large and even phenomenal. King-size and queen-size beds are particularly praised for their spaciousness and coziness with guests appreciating the soft sheets and overall comfort level. Statements such as comfortable, huge and great frequently appear, suggesting that many visitors find the bedding up to a high standard.
However, not all guests share this sentiment. Several reviews point out issues with mattress quality, mentioning that some mattresses are hard, worn out or deformed. There are complaints about spring mattresses that weren't pocketed, leading to disturbances during the night when one person moved. A few guests also noted old bed linens and towels, adding to their dissatisfaction with the bedding experience.
Overall, while a significant number of guests enjoyed a comfortable sleep due to the large, cozy beds, there are repeated suggestions for the hotel to review, replace and upgrade some of their mattresses to ensure consistent comfort for all visitors.
The cleanliness of the Bourbon Hotel Savassi - Belo Horizonte has received mixed feedback from guests. Many guests have praised the hotel for its cleanliness, describing the rooms as clean, comfortable and well-organized. Positive remarks include mentions of spotless rooms and excellent overall cleanliness. Several reviews highlight the professionalism of the housekeeping staff and appreciate the clean and comfortable beds and rooms.
However, some guests have expressed dissatisfaction with certain aspects of the hotel's cleanliness. Complaints include dust on furniture, dirty bathrooms and occasionally unpleasant odors in the accommodations. Furthermore, some guests pointed out cleanliness issues with the carpets and noted specific instances of careless cleaning, such as finding old drink cans behind the bed and dirty bath towels.
In summary, while the hotel has received commendations for its cleanliness, there are areas where improvements are needed to meet all guests' expectations consistently.
The staff at Bourbon Hotel Savassi - Belo Horizonte generally receive high praise for their professionalism, attentiveness and warm hospitality. Many reviews highlight the politeness and helpful nature of the employees, making guests feel welcomed and well cared for throughout their stay. Special mentions are given to individuals such as Lara, Gabriela, Marcelo, Poliana, Everton and Jose, who have left a positive impression on the guests with their exceptional service.
While the morning and afternoon receptionists are often noted for their efficiency and kindness, a few reviews indicate room for improvement with some staff's helpfulness, particularly during the night shifts. Despite occasional mentions of unprofessional behavior and poor service, the overall sentiment towards the staff is overwhelmingly positive. Guests frequently commend the attentive and efficient service at check-in and check-out, the friendliness of the attendants and the remarkable assistance offered by employees like Jamerson, the baggage handler.
In summary, most reviews paint a picture of a dedicated team focused on providing an excellent guest experience through attentive and courteous service, contributing significantly to the pleasant atmosphere of the hotel. The few criticisms present do not overshadow the strong sense of professionalism and kindness exhibited by the majority of the staff.
The reviews for the Wi-Fi at Bourbon Hotel Savassi - Belo Horizonte are predominantly mixed, leaning more towards the negative side. Guests have frequently reported issues such as unstable connectivity, slow speeds and overall unreliable internet service, which seems to be a common point of dissatisfaction. Specific complaints include weak signals, especially in the rooms and instances where the Wi-Fi didn't work at all. On a positive note, a few guests have mentioned that the Wi-Fi signal was strong and excellent in certain areas. However, the general consensus is that the internet service requires significant improvement to meet the diverse needs of travelers. Overall, the Wi-Fi experience at this hotel appears to be inconsistent and often problematic.
The gym at Bourbon Hotel Savassi - Belo Horizonte has received mixed feedback from guests. Numerous reviews highlight that the gym is inadequately equipped with limited and outdated equipment and in need of maintenance. Some have mentioned that the gym's space could be larger and more functional. Specific issues include broken equipment and the absence of essential amenities like cups for water. Only one treadmill was operational during some guests’ stays, which further limited the gym's usability. On a more positive note, some guests appreciated the gym's good equipment and found it satisfactory but agreed that overall improvements are necessary for a better fitness experience.
Bourbon Hotel Savassi - Belo Horizonte features a heated pool which many guests appreciate for its warmth and suitability for swimming. The pool area, often described as clean, includes a sauna, enhancing the relaxation experience for visitors. Several reviews mention the pool being excellent and pleasant, though there are comments about the pool being shallow and small. Despite its size, the pool area generally receives positive feedback for cleanliness. However, a few guests noted concerns with the presence of cockroaches and suggested the need for better fumigation. Additionally, some reviews point out issues with pool maintenance, such as dirty water and a lack of heating at times, along with the absence of sun umbrellas. Nevertheless, the scenic view from the pool adds to the enjoyment, making it a mostly favorable spot for guests to unwind.
Guests at Bourbon Hotel Savassi - Belo Horizonte generally appreciate the convenience of on-site parking, but there are mixed feelings about the overall experience. Available and basically located, the parking is considered to have a fair price by many. However, some guests find the parking expensive and believe it should either be free or discounted. The parking garage is described as having difficult access and there are concerns about the lack of an elevator for accessing the parking area. Some guests feel that charging separately for parking is unjustified, especially given the external-only access via stairs and no valet service. Despite these issues, the presence of paid parking at the hotel is seen as a convenient option for those who need it.
Bourbon Hotel Savassi - Belo Horizonte stands out as a family-friendly hotel, frequently chosen by repeat visitors for its comfortable and clean accommodations. Many guests highlight the lovely pool, which seems to be a favorite among kids with specific mentions of daughters and grandsons enjoying their time there. The hotel's picturesque views add another layer of enjoyment for families staying together.
While the staff is noted for their courteous and professional service and the availability of rooms equipped with smart TVs adds a modern touch to the stay, there is a recurring mention of the lack of recreational activities specifically designed for children. Despite this, the presence of many families with children at the hotel indicates its suitability for family stays.
Overall, Bourbon Hotel Savassi - Belo Horizonte offers a pleasant family experience, although it could benefit from more child-centered amenities to enhance its appeal to traveling families.
Bourbon Hotel Savassi - Belo Horizonte is widely regarded as a suitable choice for business travelers. The hotel is primarily intended for those on business trips with many guests noting that it meets standard business trip requirements efficiently. The rooms are described as good, contributing to an overall positive experience. The hotel’s facilities also receive praise for accommodating work needs effectively. Additionally, the breakfast is noted to be convenient for business hours, adding to the practicality for those with tight schedules. Despite these positive aspects, some feedback indicated a lack of comfort in certain areas.
Bourbon Hotel Savassi - Belo Horizonte boasts an outdoor heated pool that has garnered positive feedback from guests. Frequent compliments highlight the comfort and appeal of the heated feature, making it a popular amenity. However, some concerns have been raised regarding the cleanliness and appearance of the water with comments noting that the pool occasionally looks murky. Despite these issues, the heated pool remains a favored aspect of the hotel's offerings.
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Location
The location is described as peaceful and situated in a noble, safe and tranquil neighborhood, offering stunning city views from the higher floors. This particularly benefits those who enjoy a quieter stay yet desire closeness to essential amenities and attractions.
However, while the hotel is near the Savassi neighborhood, some reviewers note it is not within the commercial center. Despite this, the overall sentiment is overwhelmingly positive with guests appreciating the strategic location for various points of visitation around Belo Horizonte. The convenient position, combined with the clean, comfortable accommodations and friendly staff service, makes the stay favorable and pleasant.
Breakfast
However, there are numerous critiques pointing out a lack of variety and limited options, especially for those with dietary restrictions such as gluten and lactose intolerances. Some guests felt the breakfast was too basic or simple for a hotel of its category, citing repetitive menus, items not being replenished quickly and aspects of disorganization. Additionally, there were comments about the omission of hot foods like scrambled eggs and pão de queijo not meeting expectations.
The breakfast room itself garnered mixed reviews; while some found it inviting, others described it as dark and needing improvement. Several guests noted logistical issues, such as long lines during peak times and insufficient staff leading to a chaotic environment. Despite these criticisms, many still considered the breakfast satisfactory given the overall experience at the hotel.
Dinner
Despite these positives, several reviews indicate significant disappointments. Complaints about the diversity and quality of the food are frequent with some guests describing the meals as lacking flavor and not meeting basic expectations. Poor service incidents, such as forgotten orders and a failure to clear tables, have also been noted.
On the brighter side, the restaurant offers 24-hour kitchen operations, which is a major plus for late arrivals or those needing a meal at odd hours. Additionally, New Year's Eve dinner was particularly praised as perfect, showing that the restaurant has potential highlights. However, overall improvement in menu variety, food quality and service standards appears necessary.
Rooms
The showers and bathrooms, in particular, receive praise for their size and functionality. Guests often mention the excellent shower pressure and the overall cleanliness and organization of the rooms. Additionally, many reviews highlight the beautiful city views from the room windows, which add an extra touch of enjoyment to the stay.
However, there are a few areas that could benefit from improvement. Some guests mention that certain rooms are in need of updates; issues like old furniture, noisy air conditioning and occasional maintenance problems were noted. Cleanliness, although generally good, was found lacking by some visitors, specifically regarding the carpets and occasional bad smells. A few guests also mentioned problems with noise and a lack of electrical outlets.
Overall, the combination of spacious interiors, comfort and cleanliness makes the rooms at Bourbon Hotel Savassi - Belo Horizonte a favorable choice for many travelers, despite the occasional hiccup. The spectacular views and excellent service further enhance the guest experience, making it a solid option for visitors to Belo Horizonte.
Beds
However, not all guests share this sentiment. Several reviews point out issues with mattress quality, mentioning that some mattresses are hard, worn out or deformed. There are complaints about spring mattresses that weren't pocketed, leading to disturbances during the night when one person moved. A few guests also noted old bed linens and towels, adding to their dissatisfaction with the bedding experience.
Overall, while a significant number of guests enjoyed a comfortable sleep due to the large, cozy beds, there are repeated suggestions for the hotel to review, replace and upgrade some of their mattresses to ensure consistent comfort for all visitors.
Cleanliness
However, some guests have expressed dissatisfaction with certain aspects of the hotel's cleanliness. Complaints include dust on furniture, dirty bathrooms and occasionally unpleasant odors in the accommodations. Furthermore, some guests pointed out cleanliness issues with the carpets and noted specific instances of careless cleaning, such as finding old drink cans behind the bed and dirty bath towels.
In summary, while the hotel has received commendations for its cleanliness, there are areas where improvements are needed to meet all guests' expectations consistently.
Staff
While the morning and afternoon receptionists are often noted for their efficiency and kindness, a few reviews indicate room for improvement with some staff's helpfulness, particularly during the night shifts. Despite occasional mentions of unprofessional behavior and poor service, the overall sentiment towards the staff is overwhelmingly positive. Guests frequently commend the attentive and efficient service at check-in and check-out, the friendliness of the attendants and the remarkable assistance offered by employees like Jamerson, the baggage handler.
In summary, most reviews paint a picture of a dedicated team focused on providing an excellent guest experience through attentive and courteous service, contributing significantly to the pleasant atmosphere of the hotel. The few criticisms present do not overshadow the strong sense of professionalism and kindness exhibited by the majority of the staff.
Wi-Fi
Gym
Pool
Parking
Family
While the staff is noted for their courteous and professional service and the availability of rooms equipped with smart TVs adds a modern touch to the stay, there is a recurring mention of the lack of recreational activities specifically designed for children. Despite this, the presence of many families with children at the hotel indicates its suitability for family stays.
Overall, Bourbon Hotel Savassi - Belo Horizonte offers a pleasant family experience, although it could benefit from more child-centered amenities to enhance its appeal to traveling families.
Business
Outdoor Pool
Yes, Bourbon Hotel Savassi - Belo Horizonte has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Bourbon Hotel Savassi - Belo Horizonte.
No, Bourbon Hotel Savassi - Belo Horizonte doesn't allow dogs.
Yes, parking facilities are available at Bourbon Hotel Savassi - Belo Horizonte.
Yes, Bourbon Hotel Savassi - Belo Horizonte has a gym. For more information, read the answers to the Gym questionnaire
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