Royal Golden Hotel - Savassi
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Summary of reviewsThe Royal Golden Hotel - Savassi is highly regarded for its prime location in the vibrant Savassi neighborhood of Belo Horizonte. Its central position places guests amidst an array of bars, restaurants, cafes and key city attractions such as Praça da Liberdade and Avenida do Contorno. The convenient access to public transportation and main roads makes it ideal for both leisure and business travelers wanting to immerse themselves in the rich cultural scene or the bohemian nightlife of the city.
Guests frequently commend the hotel for its spacious and comfortable rooms, featuring modern amenities like gym, pool, large and comfortable beds and clean environments. The staff, often noted for their friendliness and professionalism, receive high marks for their exceptional service, particularly in customer interactions and at the reception. The breakfast, while receiving mixed feedback, is generally praised for its variety and quality, adding positively to the stay experience.
Dining at the hotel also presents a mixed picture. While room service food is enjoyed for its homemade taste and some aspects of dinner receive favorable reviews, the restaurant service can improve in speed and menu variety. Cleanliness of rooms is consistently highlighted with some guests appreciating the thorough housekeeping, although common areas and bathroom maintenance occasionally fall short of expectations.
WiFi service elicits varied reactions with some guests praising its reliability and speed, while others encounter connectivity issues. The gym and pool facilities are generally appreciated but are flagged for needing better maintenance and modernization. The pool, in particular, offers a relaxing experience, though cleanliness and upkeep issues are mentioned.
The parking facilities, though convenient, are criticized for high additional charges and unclear communication regarding costs. Despite these drawbacks, the location remains a strong advantage, especially for those keen on exploring the nightlife.
Overall, the Royal Golden Hotel - Savassi stands out as a well-situated hotel offering mostly comfortable accommodations and commendable service, making it a reliable choice for visitors to Belo Horizonte looking for convenience and a friendly atmosphere.
Categories
Guests frequently commend the hotel for its spacious and comfortable rooms, featuring modern amenities like gym, pool, large and comfortable beds and clean environments. The staff, often noted for their friendliness and professionalism, receive high marks for their exceptional service, particularly in customer interactions and at the reception. The breakfast, while receiving mixed feedback, is generally praised for its variety and quality, adding positively to the stay experience.
Dining at the hotel also presents a mixed picture. While room service food is enjoyed for its homemade taste and some aspects of dinner receive favorable reviews, the restaurant service can improve in speed and menu variety. Cleanliness of rooms is consistently highlighted with some guests appreciating the thorough housekeeping, although common areas and bathroom maintenance occasionally fall short of expectations.
WiFi service elicits varied reactions with some guests praising its reliability and speed, while others encounter connectivity issues. The gym and pool facilities are generally appreciated but are flagged for needing better maintenance and modernization. The pool, in particular, offers a relaxing experience, though cleanliness and upkeep issues are mentioned.
The parking facilities, though convenient, are criticized for high additional charges and unclear communication regarding costs. Despite these drawbacks, the location remains a strong advantage, especially for those keen on exploring the nightlife.
Overall, the Royal Golden Hotel - Savassi stands out as a well-situated hotel offering mostly comfortable accommodations and commendable service, making it a reliable choice for visitors to Belo Horizonte looking for convenience and a friendly atmosphere.
Hotel Taking Steps Towards Sustainability
This hotel appeared in searches related to sustainable hotels in Belo Horizonte, indicating it may have practices that appeal to eco-conscious travelers.
Hotel near Nightlife Spots
This hotel's location in Savassi places it near many nightlife options, including bars and live music venues. The proximity to various entertainment spots ensures guests can easily enjoy the city's nightlife.
Hotel with Swimming Pool
The hotel features a well-maintained swimming pool and a sun deck. It provides a relaxing atmosphere with comfortable lounge chairs and attentive service, ideal for leisure travelers.
Outdoor Pool
4-Star Hotel
Located in the upscale Savassi district, this hotel offers a prime location with easy access to stylish cafes and shops. Its well-appointed rooms and comprehensive amenities provide a comfortable and convenient stay.
Hotel with Outdoor Pool
This hotel offers a relaxing pool and spa experience with an outdoor swimming pool, Turkish steam bath, and Turkish steam room. Guests can also utilize the sauna, sun loungers, and beach umbrellas by the pool.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
Guest Reviews
Nestled in the vibrant neighborhood of Savassi in Belo Horizonte, the Royal Golden Hotel boasts an excellent location, positioning guests at the heart of the city's bustling activity. The proximity to a plethora of bars, restaurants, cafes and essential amenities such as supermarkets and pharmacies provides unparalleled convenience. Notably, the hotel is within walking distance of major city attractions, including Praça da Liberdade and the commercial hub of Avenida do Contorno, making it an ideal choice for both leisure and business travelers.
The central location affords easy access to the main roads and public transportation, ensuring that navigating the city is a breeze. This strategic positioning is perfect for those looking to explore Belo Horizonte’s rich cultural scene or to indulge in the nightlife that the bohemian region of BH is famously known for. Guests have highlighted the neighborhood’s lively atmosphere, complemented by the peaceful surroundings of the hotel.
Beyond its prime location, the hotel offers spacious and comfortable rooms, coupled with modern amenities such as a gym and pool, ensuring a comfortable stay. The soft, comfortable beds and clean rooms have been frequently praised, alongside the warm and helpful staff, who are noted for their friendliness and professionalism. The breakfast also receives high marks for its variety and quality, further enhancing the overall guest experience.
For visitors seeking a well-situated, well-structured accommodation with excellent service and easy access to Belo Horizonte’s finest, Royal Golden Hotel - Savassi stands out as an exceptional choice.
The breakfast experience at Royal Golden Hotel - Savassi appears to be polarized among guests. Many reviews highlight the plentiful and varied options available with some describing it as wonderful, diverse and abundant. Guests appreciated the variety of breads, cakes, fruits and even made-to-order eggs. The quality of the breakfast was commended by several reviewers for being delicious and well-prepared, contributing positively to their overall stay.
However, there is a noticeable number of critiques pointing out inconsistencies and areas needing improvement. Common concerns include limited variety, repetitive offerings and occasionally poor quality items like hard bread, watery juice and moldy cakes. Some guests experienced slow replenishment of hot items like eggs and bacon and a lack of options catering to dietary restrictions such as gluten-free and dairy-free products.
The breakfast room's capacity and the service speed were also mentioned as areas that could benefit from enhancements. Despite the mixed feedback, the general sentiment leans towards a good, though not outstanding, breakfast experience that aligns with expectations for the hotel's standard and price range. Overall, while many guests found the breakfast satisfactory and suitable, others felt it fell short of the high standards they anticipated.
The Royal Golden Hotel - Savassi offers a mixed dining experience that has its highs and lows. Many guests praised the room service menu for being fair and the food well served with specific commendations for its homemade taste, which provides comfort to travelers. There's a general consensus that dinner and breakfast are enjoyable with some describing the dining experiences as perfect. The restaurant service has been acknowledged for its perfection in some instances and the food quality, particularly at dinner, has received favorable reviews.
However, several areas need improvement. Guests reported slow service in the restaurant and noted that the menu options are limited. The breakfast staff could benefit from greeting guests more courteously and the food smell in rooms was a concern for some. Additionally, the high prices for the buffet and lunch were considered unreasonable given the limited options available.
On the downside, guests faced issues with late room service and found certain dishes, like the cheeseburger, to be subpar and one review even humorously described it as a piranha burger. The dinner sometimes did not meet expectations with instances of undercooked farofa and weak overall meal options being highlighted.
Overall, while the hotel offers decent food and a fair room service menu, improvements in service speed, menu variety and customer interaction are needed to provide a more consistent and pleasant dining experience.
Royal Golden Hotel - Savassi offers rooms that are widely praised for their spaciousness and comfort. Many guests highlight the ample space available in the rooms, describing them as large, roomy and with plenty of storage. The comfort extends to the beds, which are consistently mentioned as very comfortable, large and featuring firm mattresses. Cleanliness is another positive aspect frequently noted; guests often found the rooms well-prepared, tidy and equipped with clean linen.
In terms of amenities, the rooms come equipped with useful features such as sofas, wardrobes, minibars, safes and even bathtubs in some cases. The room decor is often described as beautiful and pleasant, contributing to a comfortable and cozy atmosphere. The presence of good lighting and additional comforts such as microwaves and good shower pressure further enhance the stay experience.
However, there are noticeable criticisms that should be considered. Some rooms are described as outdated and in need of renovation. Issues such as noisy air conditioning, small bathrooms and rooms with a musty smell or mold are mentioned by several guests. Additionally, noise insulation appears to be lacking in some areas, which could affect the overall comfort for light sleepers.
While the hotel provides spacious and mostly comfortable rooms, it is evident that maintaining and updating some of the facilities can significantly improve the guest experience.
The Royal Golden Hotel - Savassi receives consistent praise for its beds, highlighting them as a standout feature of the guest experience. Reviews frequently mention the comfort and quality of the beds with many describing them as excellent, very comfortable and restful. Guests appreciate the generous size of the beds, often noting the availability of king-size options that provide ample space for a comfortable night’s sleep. The mattresses are commonly described as supportive, although a few guests found them too firm or saggy.
The hotel’s bedding also garners positive reviews with remarks about the soft and quality linens, although there was an isolated mention of stained sheets. Guests consistently report refreshed sleep thanks to the combination of comfortable beds and soft pillows. Despite a few negative comments regarding bed placement in some rooms and the firmness of certain mattresses, the overwhelming sentiment is that the beds at Royal Golden Hotel - Savassi contribute significantly to a pleasant and restful stay.
Royal Golden Hotel - Savassi garners high praise for cleanliness, notably in its rooms which are consistently described as clean and comfortable. Many reviewers highlight the spacious and well-maintained rooms with excellent cleaning standards. Particularly commended is the meticulous attention to cleanliness provided by some staff members, such as the receptionist Nelson.
Despite the overall positive remarks, there are areas needing improvement. A few guests reported lapses in cleaning services and noted specific issues such as hair in the sink, dusty rooms and dirty floors. Additionally, there were instances where towels and bed linens appeared old and inadequately sanitized. Public areas, including the pool and hallways, were occasionally criticized for not meeting cleanliness expectations.
Bathroom maintenance appears to be a recurrent concern with mentions of clogged sinks, black spots in the grout and leaks. Some guests felt that these issues detracted from their stay.
In summation, while the cleanliness of the rooms generally meets high standards, there are sporadic inconsistencies and maintenance issues that need addressing to ensure a consistently excellent experience.
Guests at the Royal Golden Hotel - Savassi have consistently praised the hotel’s staff for their exceptional service and friendliness. A dominant theme in reviews is the attentiveness of the employees with numerous mentions of staff being extremely attentive, polite and helpful. Guests have highlighted the positive experiences with the reception team, noting their willingness to go above and beyond to meet customer needs. The breakfast staff also received compliments for their friendly demeanors.
Specific staff members like Mateus and João were pointed out for their outstanding service. Many guests appreciated the courteous and efficient service, describing staff as proactive, friendly and always ready to help. While most reviews were positive, there were a few mentions of less satisfactory experiences, such as unfriendly interactions at the front desk and occasional lapses in attentiveness from certain employees.
Overall, the hotel staff has left a strong impression on guests, contributing significantly to their satisfaction with the hotel. Their friendliness, commendable attitude and professional conduct form the backbone of the positive guest experiences at Royal Golden Hotel - Savassi.
At the Royal Golden Hotel - Savassi, guests have shared varied experiences with the hotel's WiFi service. For some, the WiFi stood out as a highlight with praises for excellent internet that is fast and efficient. In certain cases, travelers found the connection to be notably strong, describing it as one of the best they've ever used.
However, not all reviews were glowing. Many guests encountered issues with the WiFi, observing that the signal might be weak, especially in rooms and certain areas of the hotel. At times, the internet connection was reported as fluctuating with some guests unable to access it for extended periods. For a few, the WiFi did not work properly or reach adequately across their rooms.
Despite the mixed feedback, there were instances where guests mentioned a decent WiFi connection that met their needs. Overall, the internet experience at Royal Golden Hotel - Savassi seems to vary with some guests enjoying great connectivity while others faced challenges with the service.
The gym at Royal Golden Hotel - Savassi receives mixed feedback from guests. Some guests appreciate the cleanliness and find it to be good or great, while others feel that it is basic and in need of maintenance. The facility is described as small and outdated with limited equipment that includes just one treadmill, one bicycle and a malfunctioning multi-use machine. A few reviews mention that the gym area was satisfactory or reasonable, but many suggest that it could be better maintained. Despite these issues, the gym is part of a facility that includes a small yet sufficient pool and a terrace, providing additional amenities for guests.
The pool at Royal Golden Hotel - Savassi receives a mix of reviews but generally leans towards positive impressions. Guests appreciate the beautiful outdoor pool, noting its heater as a plus and highlight the availability of an indoor pool as well. There's a mention of a nice swimming pool featuring a 25-meter lap lane, which is particularly great for those wanting to keep up with their fitness routines.
Families find the pool area suitable thanks to its child-friendly design and overall, the pool area is often described as good and very good by different reviewers. Some guests enjoy the serene, somewhat isolated location of the pool area which keeps it away from the main hustle and bustle of the hotel.
However, there are consistent concerns regarding its cleanliness and maintenance. Several guests found the outdoor pool dirty with issues like plastic cups, a film of oil and an unimpressive pool area mentioned. The absence of a pool heater and sunlight exposure is noted by some, making it less appealing especially during cooler days. Maintenance issues, such as old facilities and the pool not being well-maintained, were also highlighted.
One review in particular describes an unfortunate experience with disruptive gardening work and unhelpful staff, impacting the poolside experience negatively. Despite these issues, many guests still report having a nice time at the pool, pointing out its overall appeal and the positive aspects of the facility.
The parking situation at the Royal Golden Hotel - Savassi garners mixed reviews from guests. On the positive side, the hotel provides convenient and on-site valet parking. However, many visitors find the additional charges for parking to be excessively high and feel it should be included in the room rate. The parking lot is not owned by the hotel and is described by some as not very clean or well-maintained. Several guests noted that the parking fees were not clearly communicated during the booking process. Despite the convenience offered by valet services, the overall sentiment is that the costs are disproportionate to the service provided.
The Royal Golden Hotel - Savassi boasts an enviable location in the heart of a bustling nightlife scene, making it an ideal choice for travelers seeking both excitement and convenience. Guests appreciate its proximity to numerous bars, good restaurants and various nightlife spots, ensuring a wealth of dining and entertainment options within walking distance. The surrounding area is vibrant with a mix of bars, eateries, museums and cinemas, providing ample opportunities for enjoyable evenings out. Despite the small bathroom size detracting from one review, the overall sentiment highlights the hotel's excellent placement for those looking to explore Savassi's dynamic nightlife while enjoying comfortable walks back to their accommodations.
The Royal Golden Hotel - Savassi is described as a highly suitable choice for business travelers. Guests frequently highlight its advantageous central location, which facilitates easy access to various business venues and essential amenities. The hotel offers good conference rooms and comfortable business facilities, including a comfortable business center, a snack bar, a coffee shop, plenty of sockets and generally good internet connectivity.
The hotel staff, particularly the reception team, receive commendations for their excellent service and helpfulness, although there is some feedback that the service from the night manager needs improvement. Despite this, the overall service quality is rated very good by most business travelers.
The hotel's facilities and services are praised for meeting the expectations of corporate visitors, offering a price-to-performance ratio that aligns well with business budgets. However, some reviews mention that the hotel is tailored more towards corporate clientele rather than leisure travelers, attributing a distinct corporate atmosphere primarily in the evenings.
While the majority of feedback is positive, a few guests noted issues such as unreliable WiFi impacting their work and an events team that did not fully cater to specific needs. Nevertheless, the Royal Golden Hotel - Savassi remains a favorable option for business stays with its reasonable facilities and services geared towards business convenience.
The outdoor pool at the Royal Golden Hotel - Savassi is widely appreciated by guests for its pleasant and well-maintained area. Visitors find it to be a nice addition, especially in a city like Belo Horizonte. Despite its relatively small size, the pool is sufficient and complemented by a terrace and a gym. Guests also note its suitability for swimming laps thanks to its great size. However, some reviews mention that the pool is unheated and doesn't get much sunlight, which might be a consideration for those who prefer warmer water.
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Location
The central location affords easy access to the main roads and public transportation, ensuring that navigating the city is a breeze. This strategic positioning is perfect for those looking to explore Belo Horizonte’s rich cultural scene or to indulge in the nightlife that the bohemian region of BH is famously known for. Guests have highlighted the neighborhood’s lively atmosphere, complemented by the peaceful surroundings of the hotel.
Beyond its prime location, the hotel offers spacious and comfortable rooms, coupled with modern amenities such as a gym and pool, ensuring a comfortable stay. The soft, comfortable beds and clean rooms have been frequently praised, alongside the warm and helpful staff, who are noted for their friendliness and professionalism. The breakfast also receives high marks for its variety and quality, further enhancing the overall guest experience.
For visitors seeking a well-situated, well-structured accommodation with excellent service and easy access to Belo Horizonte’s finest, Royal Golden Hotel - Savassi stands out as an exceptional choice.
Breakfast
However, there is a noticeable number of critiques pointing out inconsistencies and areas needing improvement. Common concerns include limited variety, repetitive offerings and occasionally poor quality items like hard bread, watery juice and moldy cakes. Some guests experienced slow replenishment of hot items like eggs and bacon and a lack of options catering to dietary restrictions such as gluten-free and dairy-free products.
The breakfast room's capacity and the service speed were also mentioned as areas that could benefit from enhancements. Despite the mixed feedback, the general sentiment leans towards a good, though not outstanding, breakfast experience that aligns with expectations for the hotel's standard and price range. Overall, while many guests found the breakfast satisfactory and suitable, others felt it fell short of the high standards they anticipated.
Dinner
However, several areas need improvement. Guests reported slow service in the restaurant and noted that the menu options are limited. The breakfast staff could benefit from greeting guests more courteously and the food smell in rooms was a concern for some. Additionally, the high prices for the buffet and lunch were considered unreasonable given the limited options available.
On the downside, guests faced issues with late room service and found certain dishes, like the cheeseburger, to be subpar and one review even humorously described it as a piranha burger. The dinner sometimes did not meet expectations with instances of undercooked farofa and weak overall meal options being highlighted.
Overall, while the hotel offers decent food and a fair room service menu, improvements in service speed, menu variety and customer interaction are needed to provide a more consistent and pleasant dining experience.
Rooms
In terms of amenities, the rooms come equipped with useful features such as sofas, wardrobes, minibars, safes and even bathtubs in some cases. The room decor is often described as beautiful and pleasant, contributing to a comfortable and cozy atmosphere. The presence of good lighting and additional comforts such as microwaves and good shower pressure further enhance the stay experience.
However, there are noticeable criticisms that should be considered. Some rooms are described as outdated and in need of renovation. Issues such as noisy air conditioning, small bathrooms and rooms with a musty smell or mold are mentioned by several guests. Additionally, noise insulation appears to be lacking in some areas, which could affect the overall comfort for light sleepers.
While the hotel provides spacious and mostly comfortable rooms, it is evident that maintaining and updating some of the facilities can significantly improve the guest experience.
Beds
The hotel’s bedding also garners positive reviews with remarks about the soft and quality linens, although there was an isolated mention of stained sheets. Guests consistently report refreshed sleep thanks to the combination of comfortable beds and soft pillows. Despite a few negative comments regarding bed placement in some rooms and the firmness of certain mattresses, the overwhelming sentiment is that the beds at Royal Golden Hotel - Savassi contribute significantly to a pleasant and restful stay.
Cleanliness
Despite the overall positive remarks, there are areas needing improvement. A few guests reported lapses in cleaning services and noted specific issues such as hair in the sink, dusty rooms and dirty floors. Additionally, there were instances where towels and bed linens appeared old and inadequately sanitized. Public areas, including the pool and hallways, were occasionally criticized for not meeting cleanliness expectations.
Bathroom maintenance appears to be a recurrent concern with mentions of clogged sinks, black spots in the grout and leaks. Some guests felt that these issues detracted from their stay.
In summation, while the cleanliness of the rooms generally meets high standards, there are sporadic inconsistencies and maintenance issues that need addressing to ensure a consistently excellent experience.
Staff
Specific staff members like Mateus and João were pointed out for their outstanding service. Many guests appreciated the courteous and efficient service, describing staff as proactive, friendly and always ready to help. While most reviews were positive, there were a few mentions of less satisfactory experiences, such as unfriendly interactions at the front desk and occasional lapses in attentiveness from certain employees.
Overall, the hotel staff has left a strong impression on guests, contributing significantly to their satisfaction with the hotel. Their friendliness, commendable attitude and professional conduct form the backbone of the positive guest experiences at Royal Golden Hotel - Savassi.
Wi-Fi
However, not all reviews were glowing. Many guests encountered issues with the WiFi, observing that the signal might be weak, especially in rooms and certain areas of the hotel. At times, the internet connection was reported as fluctuating with some guests unable to access it for extended periods. For a few, the WiFi did not work properly or reach adequately across their rooms.
Despite the mixed feedback, there were instances where guests mentioned a decent WiFi connection that met their needs. Overall, the internet experience at Royal Golden Hotel - Savassi seems to vary with some guests enjoying great connectivity while others faced challenges with the service.
Gym
Pool
Families find the pool area suitable thanks to its child-friendly design and overall, the pool area is often described as good and very good by different reviewers. Some guests enjoy the serene, somewhat isolated location of the pool area which keeps it away from the main hustle and bustle of the hotel.
However, there are consistent concerns regarding its cleanliness and maintenance. Several guests found the outdoor pool dirty with issues like plastic cups, a film of oil and an unimpressive pool area mentioned. The absence of a pool heater and sunlight exposure is noted by some, making it less appealing especially during cooler days. Maintenance issues, such as old facilities and the pool not being well-maintained, were also highlighted.
One review in particular describes an unfortunate experience with disruptive gardening work and unhelpful staff, impacting the poolside experience negatively. Despite these issues, many guests still report having a nice time at the pool, pointing out its overall appeal and the positive aspects of the facility.
Parking
Nightlife
Business
The hotel staff, particularly the reception team, receive commendations for their excellent service and helpfulness, although there is some feedback that the service from the night manager needs improvement. Despite this, the overall service quality is rated very good by most business travelers.
The hotel's facilities and services are praised for meeting the expectations of corporate visitors, offering a price-to-performance ratio that aligns well with business budgets. However, some reviews mention that the hotel is tailored more towards corporate clientele rather than leisure travelers, attributing a distinct corporate atmosphere primarily in the evenings.
While the majority of feedback is positive, a few guests noted issues such as unreliable WiFi impacting their work and an events team that did not fully cater to specific needs. Nevertheless, the Royal Golden Hotel - Savassi remains a favorable option for business stays with its reasonable facilities and services geared towards business convenience.
Outdoor Pool
Yes, Royal Golden Hotel - Savassi has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Royal Golden Hotel - Savassi.
Yes, Royal Golden Hotel - Savassi welcomes dogs.
Yes, parking facilities are available at Royal Golden Hotel - Savassi.
Yes, Royal Golden Hotel - Savassi has a gym.
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