GRAND BASE Iolani
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Summary of reviewsGRAND BASE Iolani in Beppu, Japan, offers a blend of convenience and tranquility, with a prime location in a peaceful residential area. It is strategically situated just a short walk from Beppu Station, making exploration and access to local attractions effortless. The property's proximity to shopping areas, a supermarket, Beppu Park, and a convenience store enhances the overall experience for guests. Despite its central location, the hotel maintains a serene atmosphere, providing a quiet retreat from city life.
Guests consistently appreciate the spacious and stylishly designed rooms, which are equipped with modern amenities such as large beds, full kitchen facilities, and washing machines. These features cater well to families and long-term visitors, fostering a home-like environment. The spacious triple rooms are especially ideal for families or groups.
Cleanliness reviews present a mixed picture, with many guests praising the clean and modern appearance of the rooms. However, some mention areas needing improvement, such as dust and grime in less visible spots. Despite these concerns, the hotel's stylish ambiance and overall design contribute positively to the stay.
The staff at GRAND BASE Iolani generally receive commendations for their polite and efficient service. The innovative contactless check-in process and supportive virtual assistance are appreciated by guests, enhancing their confidence and ease during their stay. While some suggest clarifying the check-in process, the overall impression of the staff remains positive.
Though the hotel offers various amenities, the reliability of the Wi-Fi service has been a consistent concern, with reports of connectivity issues affecting both personal devices and the check-in process. This highlights an area for potential improvement.
The comfort of the beds is frequently highlighted, with many travelers noting their spaciousness and coziness, contributing to restful sleep. Despite some guests finding the mattress slightly firm, the general consensus is favorable.
Overall, GRAND BASE Iolani provides a modern and stylish environment at good value, delivering a generally positive experience for travelers seeking a blend of convenience, style, and affordability. While there are areas for improvement, such as cleaning standards and Wi-Fi reliability, the hotel leaves a lasting impression with its strategic location, comfortable accommodations, and supportive staff.
Guests consistently appreciate the spacious and stylishly designed rooms, which are equipped with modern amenities such as large beds, full kitchen facilities, and washing machines. These features cater well to families and long-term visitors, fostering a home-like environment. The spacious triple rooms are especially ideal for families or groups.
Cleanliness reviews present a mixed picture, with many guests praising the clean and modern appearance of the rooms. However, some mention areas needing improvement, such as dust and grime in less visible spots. Despite these concerns, the hotel's stylish ambiance and overall design contribute positively to the stay.
The staff at GRAND BASE Iolani generally receive commendations for their polite and efficient service. The innovative contactless check-in process and supportive virtual assistance are appreciated by guests, enhancing their confidence and ease during their stay. While some suggest clarifying the check-in process, the overall impression of the staff remains positive.
Though the hotel offers various amenities, the reliability of the Wi-Fi service has been a consistent concern, with reports of connectivity issues affecting both personal devices and the check-in process. This highlights an area for potential improvement.
The comfort of the beds is frequently highlighted, with many travelers noting their spaciousness and coziness, contributing to restful sleep. Despite some guests finding the mattress slightly firm, the general consensus is favorable.
Overall, GRAND BASE Iolani provides a modern and stylish environment at good value, delivering a generally positive experience for travelers seeking a blend of convenience, style, and affordability. While there are areas for improvement, such as cleaning standards and Wi-Fi reliability, the hotel leaves a lasting impression with its strategic location, comfortable accommodations, and supportive staff.
Small Aparthotel
3-Star Aparthotel
Guest Reviews
GRAND BASE Iolani boasts a prime location in a quiet residential area of Beppu, Japan, making it an ideal choice for travelers seeking both convenience and tranquility. The hotel is conveniently close to major transport links, being just a 5-minute walk from Beppu Station, which is an asset for those looking to explore the local attractions or head further afield. Guests mention that the proximity to the central train and bus station ensures effortless access around town and beyond. This strategic location also provides a gateway to nearby conveniences like shopping areas, a supermarket, Beppu Park, and a convenience store, enhancing the overall stay experience. Despite its centrality, the property maintains a quiet atmosphere due to its placement in a peaceful neighborhood, offering a serene retreat from the bustle of the city. Visitors also appreciate the spacious, modern accommodations, complete with handy amenities like a mini-kitchen, shower room, and washing machine, which cater well to families and long-term guests alike.
Nestled conveniently close to the city center, GRAND BASE Iolani offers guests a delightful accommodation experience characterized by spacious and stylishly designed rooms. Visitors consistently appreciate the generous space and cleanliness that define each room, ensuring a comfortable stay. The rooms are fully equipped with modern amenities, including heating, drying, and washing facilities, catering to all needs during a stay. Many travelers highlight the newness and stylish atmosphere, making for a welcoming environment that feels fresh and pleasant.
Guests enjoy well-furnished spaces that feature large beds, dining tables, sofas, and even full kitchen facilities, perfect for those desiring a home-like experience while exploring the city. Large rooms, including spacious triple offerings, ensure that families or groups can relax together comfortably. Additionally, the hotel's location provides easy access to public transportation, adding to the property's appeal by simplifying travel logistics. Overall, GRAND BASE Iolani stands out for its blend of style, functionality, and prime location, leaving a lasting impression on all who visit.
Guests of GRAND BASE Iolani consistently highlight the exceptional comfort of the beds, noting them as large and inviting. This helps ensure a restful night's sleep, a crucial factor for travelers seeking relaxation. The bedding is frequently described as very comfortable, creating a cozy environment that prompts some guests to inquire about the brands used. While the mattress may be slightly firm for some, the overall consensus is positive, with the spaciousness and modern feel of the rooms complementing the comfort of the beds. Additionally, the rooms are frequently praised for being clean and offering excellent value for their cost, adding to the pleasant experience.
GRAND BASE Iolani presents a mixed picture when it comes to cleanliness, according to guest reviews. On the brighter side, many visitors praise the hotel for its clean, stylish, and spacious rooms. The building and facilities appear new, contributing to a comfortable and visually appealing environment. Guests appreciate the clean and well-equipped spaces, with several rooms noted for being exceptionally neat and spacious.
However, some reviews indicate areas needing attention. Reports of insufficient cleaning, especially in less visible spots and finer details, are common. Issues such as dust accumulation, mold in the sink, grime in water areas, and unaddressed hairs in bathrooms diminish the overall impression. While the hotel has a charming, fresh look, there is a consensus that the cleaning staff could improve their diligence to ensure a more consistently pristine stay for all visitors.
Visitors to GRAND BASE Iolani have shared a range of experiences with the hotel's staff, generally highlighting a mix of virtual assistance and personal interaction. Guests appreciated the convenience of a contactless check-in process, which has been particularly reassuring during the COVID-19 pandemic. The quick and polite responses from the virtual staff were noted as being highly helpful, ensuring any concerns were addressed promptly. A technician went above and beyond to assist guests, taking the time to explain various solutions and how amenities functioned, enhancing the overall experience. Though some visitors suggested improvements in making the check-in process clearer, the understanding and support for situations like extended check-out times left a positive impression. Overall, the staff at GRAND BASE Iolani is regarded highly for their supportive and accommodating approach.
At GRAND BASE Iolani, while the accommodation offers a range of amenities, there seems to be a consistent issue regarding the reliability of the Wi-Fi service. Guests have reported difficulties such as Wi-Fi not connecting, unstable internet, and specific troubles with devices like the TV and check-in iPads. At times, these connectivity issues extend to the check-in process itself, necessitating alternative methods such as phone calls to successfully complete guest registration. These challenges highlight an area for improvement within the hotel, as seamless internet access is often a key expectation for travelers.
GRAND BASE Iolani has received mixed reviews from its guests, with a notable emphasis on its modern interior and ample facilities, which seem to meet the expectations of many. Despite some concerns about cleaning standards, such as dust and hair left on the floors and in showers, the overall impression from guests leans toward satisfaction with the hotel’s offerings. Guests describe the experience as pleasant and fun, highlighting the stylish atmosphere and good cost performance as strong points.
The location appears to be convenient, although parking may pose a challenge due to limited spaces that fill up quickly and cannot be reserved. Review scores reflect a wide range of opinions, with higher ratings significantly concentrated, suggesting that while there are areas for improvement, many guests find their stay enjoyable and fulfilling. Overall, GRAND BASE Iolani stands out for its modern ambiance and value, providing a generally positive experience for travelers seeking both style and affordability.
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Location
Rooms
Guests enjoy well-furnished spaces that feature large beds, dining tables, sofas, and even full kitchen facilities, perfect for those desiring a home-like experience while exploring the city. Large rooms, including spacious triple offerings, ensure that families or groups can relax together comfortably. Additionally, the hotel's location provides easy access to public transportation, adding to the property's appeal by simplifying travel logistics. Overall, GRAND BASE Iolani stands out for its blend of style, functionality, and prime location, leaving a lasting impression on all who visit.
Beds
Cleanliness
However, some reviews indicate areas needing attention. Reports of insufficient cleaning, especially in less visible spots and finer details, are common. Issues such as dust accumulation, mold in the sink, grime in water areas, and unaddressed hairs in bathrooms diminish the overall impression. While the hotel has a charming, fresh look, there is a consensus that the cleaning staff could improve their diligence to ensure a more consistently pristine stay for all visitors.
Staff
Wi-Fi
3 Star
The location appears to be convenient, although parking may pose a challenge due to limited spaces that fill up quickly and cannot be reserved. Review scores reflect a wide range of opinions, with higher ratings significantly concentrated, suggesting that while there are areas for improvement, many guests find their stay enjoyable and fulfilling. Overall, GRAND BASE Iolani stands out for its modern ambiance and value, providing a generally positive experience for travelers seeking both style and affordability.
No, GRAND BASE Iolani doesn't have any pool.
No, a spa isn't available at GRAND BASE Iolani.
No, GRAND BASE Iolani doesn't allow dogs.
No, parking facilities aren't available at GRAND BASE Iolani.
No, GRAND BASE Iolani doesn't have a gym.
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