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Summary of reviewsHotel Neumarkt garners praise for its convenient location, particularly beneficial for travelers in transit as it is situated right off the A3 highway, ensuring seamless accessibility. The facility, although positioned in an industrial zone next to a petrol station and truck stop, offers clean, modern rooms that provide a comfortable and quiet stay. The spacious parking, including options for electric vehicles and bicycles, enhances the convenience factor.
The breakfast at Hotel Neumarkt, included in the room price, receives a mixed reception. Many guests appreciate the friendly staff and sufficient morning meal despite its simplicity. However, criticisms focus on the limited variety and the unconventional setting of the gas station for breakfast service. Dinner options are available round-the-clock at the on-site shop and the international restaurant, though the menu is restricted mainly to fast food and perceived as somewhat overpriced.
Most guests commend the hotel's cleanliness with spacious, well-maintained rooms contributing to a pleasant atmosphere. While issues like unclean towels and isolated cases of inadequate hygiene are mentioned, the majority of feedback reflects a positive standard of cleanliness.
Staff interactions at Hotel Neumarkt yield varied experiences. Many guests report courteous, helpful service, while some encounter unfriendly, overwhelmed staff, primarily due to the employees’ association with the adjacent gas station. Language barriers and unprofessional behavior are noted by a few.
Rooms provide a modern, functional aesthetic, featuring amenities like large box spring beds, TV and a welcome tray, but lack certain conveniences such as fridges. The beds receive mixed reviews with many finding them comfortable, although some guests perceive the mattresses as too firm.
Additional attributes include reliable and spacious parking facilities and commendable dog-friendly policies, allowing pets to stay without extra charges. While the hotel does not particularly cater to honeymooners or offer a luxurious atmosphere as per some guests’ expectations, it remains a practical, clean and convenient choice for travelers on the move. Show more
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Categories
Hotel with Free Wi-Fi
It is mentioned to have free internet.
Hotel with Parking
Located in Berg bei Neumarkt, this hotel offers free parking for its guests. Accessible parking is also provided on site.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Small Hotel
Room Types
Double RoomThe room features satellite flat-screen TV with free Sky channels, and has an en suite bathroom.
Single RoomThe room features satellite flat-screen TV with free Sky channels, and has an en suite bathroom.
Triple RoomThe unit has 2 beds.
Guest Reviews
6.7
Rated
Location
Hotel Neumarkt's location, largely praised for its convenience, makes it an ideal choice for travelers, especially those on transit, looking for a comfortable overnight stay. Situated directly at a motorway service station along the A3 highway, it provides an excellent connection for those on the go, facilitating easy accessibility from both sides of the highway. The proximity to the highway is frequently highlighted as perfect for short stays, offering a seamless stopover for those continuing their journey.
Despite its advantageous position next to the autobahn, some guests noted challenges in locating the hotel due to poor signage and construction detours. The hotel is positioned in an industrial area, adjacent to a petrol station and a truck stop, which can result in noticeable noise from the highway and parking lot.
While the location may lack scenic appeal, its practicality for transit purposes cannot be overstated. The convenience is complemented by clean facilities and good value, making it a favored stopping point for many. Overall, Hotel Neumarkt serves its purpose well for travelers in transit, valuing accessibility and convenience over ambiance.
Breakfast
Hotel Neumarkt's breakfast offerings have received mixed reviews from guests. Many guests appreciated the plentiful and delicious breakfast, often highlighting the friendly and accommodating breakfast staff. The inclusion of breakfast in the price was a positive point for several reviewers, who described the morning meal as simple but tasty, satisfying and enough to start the day.
However, some guests were less impressed, describing the breakfast as basic or even insufficient. The limited selection, consisting mainly of two rolls with sausage and cheese, was noted by several reviewers as being too simple and lacking variety. The breakfast was often served at a nearby gas station, which received mixed reactions—some found this arrangement convenient, while others were disappointed by the lack of a buffet or hot options.
A recurring point of contention was the limited beverage options with only one cup of coffee included and additional cups being charged separately. Some guests also felt the breakfast pictures on booking sites were misleading, setting expectations for a more varied spread. Despite these criticisms, the breakfast was generally considered adequate with several reviews mentioning it as plentiful and good enough to start the day, even if there was room for improvement in variety and service.
Dinner
Hotel Neumarkt offers the convenience of food and drink service throughout the night at the on-site shop. Guests have the option to enjoy meals at the tank shop with choices for both dinner and breakfast. The hotel features an international restaurant, though the menu is quite limited and primarily consists of fast food meals. Despite the simplicity of the offerings, many found the food adequate for both lunch and dinner. However, some guests felt that the prices for food and drinks were on the higher side, noting specific instances such as a 0.5-liter bottle of Cola costing €2.69.
Rooms
Hotel Neumarkt offers spacious, renovated rooms that provide a high level of comfort and a cozy atmosphere. The rooms are modernized and equipped with everything needed for a comfortable stay, including large box spring beds and a TV. Guests mention the rooms are pleasantly quiet, clean and tidy with a welcome tray featuring a kettle, coffee and tea. Most rooms are described as functional with minimalist designs, providing practicality and straightforwardness. Although some rooms are reported to have noise issues and a sterile feel, the overall cleanliness is consistently praised. While the decor is simple and practical, the accommodations are generally perceived as very modern and spacious. The facilities include safe storage for bicycles upon request, though rooms do lack some amenities like a fridge. There are a few mentions of issues like an extremely cold room or a room smelling of smoke, but these seem to be less common. The hotel is described as a motel-like setting with rooms that, despite their simplicity, offer a comfortable stay for travelers.
Beds
Reviewers of Hotel Neumarkt have varied opinions regarding the beds. Guests frequently described the beds as comfortable with some mentioning them as great or good and a few noting large box spring beds. Cleanliness of the beds also received positive mentions. However, several reviews indicated that the mattresses were often perceived as too hard and in some cases, the beds were noted as cheap or of basic quality. Additionally, there were comments about the beds being small and some pillows being thin, influencing the overall comfort. While the opinions on the beds were mixed, the general consensus leans towards a decent but not exceptional sleeping experience.
Cleanliness
Hotel Neumarkt offers a generally positive experience when it comes to cleanliness. Many reviews highlight that the hotel boasts spotlessly clean and functional rooms with a significant number of guests describing the environment as clean, tidy and modern. The rooms are frequently noted as being very clean, spacious and beautifully maintained, perfect for those prioritizing hygiene during their stay.
However, there are a few areas where the hotel could improve. Some guests pointed out specific issues such as towels not being clean or changed, stains on the walls and dirt under the bed. There were also mentions of rooms and hygiene practices not meeting expectations with terms like disastrous cleanliness and bad hygiene practices appearing in some reviews. Despite these outliers, the majority of guest feedback praises the hotel's cleanliness, making it a generally reliable choice for travelers who value a clean and orderly accommodation.
Staff
Hotel Neumarkt's staff elicit a wide range of reactions from guests, demonstrating a spectrum of experiences. Positive feedback highlights friendly, helpful and professional staff with several reviews noting that the staff are nice, attentive and polite. Guests have also described the service as pleasant and the personnel dedicated to their roles.
However, there are significant mentions of negative experiences. Some guests encountered unfriendly behavior at check-in and during breakfast with descriptions of grumpy and extremely unfriendly staff. Several reviews indicate that the hotel staff, who are primarily employees of the adjacent gas station, appear exhausted, overwhelmed and stressed, which impacts their ability to adequately care for hotel guests. Instances of rude and disrespectful behavior, including allegations of blatant racism and arrogance, have also been mentioned. The language barrier with staff only speaking German, adds to the service challenges.
These mixed reviews suggest that while some guests have positive interactions with courteous and helpful staff, others face issues of unfriendliness and poor service, often tied to the staff's apparent overwork and stress.
Wi-Fi
Hotel Neumarkt receives mixed reviews concerning its TV and Wi-Fi amenities. Guests have reported issues with the television, including dirty screens, non-functional units and poor reception. Specifically, advertised features like free Sky channels often do not work as promised, leading to some dissatisfaction. Additionally, the Wi-Fi service has been described as unreliable, impacting the overall guest experience. Despite these drawbacks, it's clear that improvements in these areas could significantly enhance the stay for future visitors.
Parking
Hotel Neumarkt offers ample and convenient parking options for guests with numerous positive reviews highlighting the spaciousness and accessibility of the parking facilities. Guests appreciate that there is always enough space available and the parking options include free parking for both cars and bikes with dedicated areas ensuring secure parking for bicycles.
Additionally, the hotel features an electric charging station, catering to eco-conscious travelers. Despite a few minor drawbacks such as poor signage and a somewhat hidden location for the parking areas, the general consensus is that the parking experience is quite satisfactory.
One unique aspect noted is the 24-hour reception at the adjacent gas station, which provides an added layer of convenience. However, it's worth mentioning that some visitors found parking for larger vehicles like trucks to be a bit pricey and there were occasional issues like the presence of mice and busy periods.
Overall, the majority of guests have a positive experience with the parking arrangements at Hotel Neumarkt, appreciating the large, safe and clean parking spaces available throughout their stay.
Honeymoon
Hotel Neumarkt has received mixed reviews regarding its offerings for honeymooners. While the location is often noted as a good choice for couples and some guests have mentioned honeymoon apartments, several reviewers have pointed out a lack of specific amenities or special touches aimed at creating a memorable honeymoon experience. Descriptions such as "nothing special" and "nothing particular" were common themes and some guests mentioned a missing element of intimacy and that it is "not worth the price" for honeymoon stays. Overall, while it may serve well enough as a romantic getaway, the hotel seems to fall short in delivering a distinctly special experience for honeymooners.
Luxury
Hotel Neumarkt has received mixed reviews regarding the luxuriousness of the stay. While some guests described their experience as luxurious, several others felt that the hotel did not offer comfort and luxury befitting the price. Comments pointed to cheap facilities and an overall lack of value for money. The consensus among many guests was that the amenities did not justify the asking price, leading to a sense of dissatisfaction. Consequently, the experience at Hotel Neumarkt seems to fall short of expectations for those seeking a truly luxurious stay.
Dog Friendly
Hotel Neumarkt has received consistent praise for its dog-friendly facilities and policies. Guests have highlighted that dogs are welcome without any additional charges, making it a hassle-free experience for pet owners. Reviewers have noted that having their dog with them was never an issue and the hotel staff was accommodating in allowing dogs to stay in the rooms. The overall sentiment towards the hotel’s pet policies is highly positive with many guests appreciating the dog-friendly environment.
No, Hotel Neumarkt doesn't have any pool.
No, a spa isn't available at Hotel Neumarkt.
Yes, Hotel Neumarkt welcomes dogs.
Yes, parking facilities are available at Hotel Neumarkt.