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Summary of reviewsEmbassy Suites By Hilton Berkeley Heights earns high marks from guests who appreciate its multitude of appealing features. Situated in a charming and tranquil area, the hotel's location is ideal for both leisure and business travelers, providing a strategic base for those exploring nearby Westfield, New Jersey, and even New York City. Its picturesque surroundings, alongside its safe setting, create a welcoming environment for families and travelers alike.
The hotel's complimentary breakfast receives glowing reviews, particularly for its variety and quality. Freshly made-to-order omelets, alongside hearty options like bacon and sausage, ensure guests begin their day with a satisfying meal. The breakfast experience is enhanced by attentive staff, contributing further to the hotel's appeal.
Embassy Suites By Hilton Berkeley Heights impresses with spacious suites equipped with modern amenities. High ceilings, comfortable beds, and immaculate cleanliness characterize the rooms, earning high praise from visitors. Families find the generous room sizes particularly accommodating, and additional features such as an indoor pool and laundry facilities make it an excellent choice for both short and extended stays.
Cleanliness is a standout feature, with guests frequently complimenting the hotel's well-maintained rooms and public spaces. Though isolated instances of room cleanliness concerns arise occasionally, they are exceptions rather than the rule. The helpful staff further enhances the overall experience, ensuring guests feel welcomed and cared for.
Finally, the dedicated and friendly staff completes the hotel's appeal, consistently receiving praise for their excellent customer service. Guests appreciate the team's supportive interactions and amiable nature, contributing to a wonderful atmosphere. Despite occasional communication issues, the positive engagement from the staff leaves a lasting impression.
Overall, Embassy Suites By Hilton Berkeley Heights provides a scenic and convenient stay with quality amenities and outstanding service that highly satisfy its guests.
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