Berlin Marriott Hotel
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Summary of reviewsThe Berlin Marriott Hotel is highly recommended for its prime location at Potsdamer Platz, providing easy access to major tourist attractions like Brandenburg Gate, Reichstag and the Holocaust Memorial. Guests appreciate the proximity to public transportation and the strategic setting near various restaurants and shopping centers. The clean, spacious and quiet rooms, despite the central location, further enhance its favorable reputation.
The hotel’s breakfast receives widespread acclaim for its extensive variety and quality, catering to diverse dietary preferences, including vegan and vegetarian options. Guests enjoy freshly made egg dishes and a broad selection of savory items, despite occasional overcrowding and the perception of high cost.
Dinner experiences are well-regarded with the on-site Midtown Grill praised for exceptional steaks and delicious meals. The Lobby Bar provides an inviting atmosphere for pre-dinner drinks. Although some find the menu limited and prices high, many guests highlight the quality of the food and the commendable service.
The rooms stand out for their spaciousness, cleanliness and modern decor, offering panoramic city views and soundproofing for a restful stay. Despite minor issues like the lack of individual lighting controls or in-room coffee facilities, the overall comfort and high cleanliness standards are consistently praised.
Guests speak highly of the hotel’s cleanliness with rooms and public areas, including the swimming pool, well-maintained. The housekeeping service ensures rooms are kept in immaculate condition, despite a few isolated complaints about cleaning quality.
The staff at the Berlin Marriott Hotel are frequently lauded for their friendliness, professionalism and accommodating nature, particularly at reception. While there are occasional issues with language barriers and moments of inattentiveness, the overall service is top-notch.
Wi-Fi services are generally reliable and fast, though there are occasional lapses that could be improved. The gym is well-equipped and well-maintained, providing a variety of quality equipment and a peaceful environment for exercise.
The pool area is a valued feature, appreciated for its cleanliness and family-friendly nature, though some guests find it smaller and colder than expected. Despite these concerns, the pool offers a peaceful atmosphere, enhanced by additional facilities like a sauna and gym.
Parking is convenient with valet and underground options available, although the high fees and tight parking spaces are common concerns. Guests appreciate the ease of valet service and direct hotel access from the underground garage.
Finally, the hotel accommodates families well, offering rooms suitable for various configurations and amenities that cater to children. The pool, despite occasional crowding, is a favorite among young guests, contributing to a family-friendly stay.
Overall, the Berlin Marriott Hotel is recognized for its excellent location, quality dining, comfortable rooms, cleanliness, friendly staff and a range of amenities that contribute to a pleasant and convenient stay.
Categories
The hotel’s breakfast receives widespread acclaim for its extensive variety and quality, catering to diverse dietary preferences, including vegan and vegetarian options. Guests enjoy freshly made egg dishes and a broad selection of savory items, despite occasional overcrowding and the perception of high cost.
Dinner experiences are well-regarded with the on-site Midtown Grill praised for exceptional steaks and delicious meals. The Lobby Bar provides an inviting atmosphere for pre-dinner drinks. Although some find the menu limited and prices high, many guests highlight the quality of the food and the commendable service.
The rooms stand out for their spaciousness, cleanliness and modern decor, offering panoramic city views and soundproofing for a restful stay. Despite minor issues like the lack of individual lighting controls or in-room coffee facilities, the overall comfort and high cleanliness standards are consistently praised.
Guests speak highly of the hotel’s cleanliness with rooms and public areas, including the swimming pool, well-maintained. The housekeeping service ensures rooms are kept in immaculate condition, despite a few isolated complaints about cleaning quality.
The staff at the Berlin Marriott Hotel are frequently lauded for their friendliness, professionalism and accommodating nature, particularly at reception. While there are occasional issues with language barriers and moments of inattentiveness, the overall service is top-notch.
Wi-Fi services are generally reliable and fast, though there are occasional lapses that could be improved. The gym is well-equipped and well-maintained, providing a variety of quality equipment and a peaceful environment for exercise.
The pool area is a valued feature, appreciated for its cleanliness and family-friendly nature, though some guests find it smaller and colder than expected. Despite these concerns, the pool offers a peaceful atmosphere, enhanced by additional facilities like a sauna and gym.
Parking is convenient with valet and underground options available, although the high fees and tight parking spaces are common concerns. Guests appreciate the ease of valet service and direct hotel access from the underground garage.
Finally, the hotel accommodates families well, offering rooms suitable for various configurations and amenities that cater to children. The pool, despite occasional crowding, is a favorite among young guests, contributing to a family-friendly stay.
Overall, the Berlin Marriott Hotel is recognized for its excellent location, quality dining, comfortable rooms, cleanliness, friendly staff and a range of amenities that contribute to a pleasant and convenient stay.
Hotel with Swimming Pool
Immerse yourself in the soothing waters of the Berlin Marriott Hotel's indoor pool after a busy day of work or exploration. This luxurious pool area provides an ideal setting for unwinding and elevating your sense of well-being.
Nestled within a modern and elegantly designed interior, the indoor pool offers a welcoming space for relaxation. Guests can lounge on the comfortable poolside chairs, making the most of their downtime before or after taking a rejuvenating swim. The Berlin Marriott Hotel's pool serves as the perfect escape from the city's hustle and bustle, allowing guests to rejuvenate in a serene and refined atmosphere.
Nestled within a modern and elegantly designed interior, the indoor pool offers a welcoming space for relaxation. Guests can lounge on the comfortable poolside chairs, making the most of their downtime before or after taking a rejuvenating swim. The Berlin Marriott Hotel's pool serves as the perfect escape from the city's hustle and bustle, allowing guests to rejuvenate in a serene and refined atmosphere.
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
Located in Berlin, this hotel provides free Wi-Fi for its guests. This hotel is suitable for travelers looking for seamless internet connectivity.
Business Hotel
The Berlin Marriott Hotel offers extensive meeting and event spaces suitable for business travelers. It provides modern amenities, professional service, and a central location.
Hotel with Parking
The Berlin Marriott Hotel offers on-site parking facilities, ensuring a convenient stay for guests. Its location near Potsdamer Platz provides easy access to cultural and business venues. The hotel blends comfort with practical amenities for travelers with vehicles.
EV charging stations
Accessible Hotel
The Berlin Marriott Hotel is recognized for its commitment to accessibility, offering accessible guest rooms with adapted bathrooms. These bathrooms include roll-under sinks, roll-in showers, and toilets with grab bars. The hotel is also noted for its spacious rooms that are easy to access for guests with mobility issues.
Hotel with Gym
This hotel provides a spa and fitness center for guests.
Hotel with EV Charging Stations
An EV charging station is available at this hotel's parking facility. Parking options include a garage and valet service, both for a fee.
Hotel with Indoor Pool
Guests can utilize an indoor pool located in the basement, alongside a sauna and infrared seats, with the pool accessible daily from 6:00 am to 11:00 pm.
Hotel with Heated Pool
The Berlin Marriott Hotel features an indoor pool, a sauna, and infrared seats in its wellness area. While heated, some guest feedback indicates the pool temperature can be inconsistent.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Guest Reviews
The Berlin Marriott Hotel receives high praise for its outstanding location at Potsdamer Platz, perfectly situated for exploring Berlin. Guests appreciate its central position, which allows easy access to major tourist attractions like Brandenburg Gate, Reichstag and the Holocaust Memorial, all within walking distance. The proximity to public transportation, including U-Bahn and S-Bahn stations, further enhances its convenience for visitors. Guests frequently highlight the hotel's strategic location near various restaurants, shopping centers such as the Mall of Berlin and cultural sites, making it an ideal choice for city trips. The combination of easy accessibility, quiet surroundings despite the central location and clean, spacious rooms contribute to its favorable reputation. Overall, the Berlin Marriott Hotel is highly recommended for its prime location, facilitating a seamless and enjoyable experience for those wanting to explore Berlin on foot or via public transport.
At the Berlin Marriott Hotel, breakfast experiences generally receive high praise from guests with many highlighting the extensive variety and quality of the offerings. Guests frequently describe the breakfast as excellent with super and fantastic selections that cater to diverse tastes, including vegan and vegetarian options. The wide array of freshly made items, high-quality food and rich buffet selections make for a satisfying start to the day.
However, some guests pointed to occasional overcrowding and disorganization in the breakfast area, especially during peak times. The breakfast can sometimes be perceived as expensive, leading a few guests to seek alternatives nearby. Despite these occasional negatives, the overall sentiment reflects a positive experience with many guests appreciating the excellent service, the ambiance of the dining area and the high cleanliness standards.
The standout elements include freshly prepared egg dishes and a broad selection of savory options that leave little to be desired. Overall, while there are a few areas for improvement, the breakfast at Berlin Marriott Hotel is generally well-regarded and lives up to the expectations of most guests.
The Berlin Marriott Hotel offers a commendable dining experience that has earned praise from many guests. The presence of two on-site restaurants, particularly the Midtown Grill, is highlighted for serving outstanding steaks and delicious meals. The restaurant service is frequently noted as exceptional and the food quality is described as excellent and varied. The Midtown Cafe also receives positive feedback for its massive portions and great lunch options.
Guests appreciate the inviting atmosphere of the hotel bar, which serves as a perfect spot for a pre-dinner drink or a nightcap. A welcoming ambiance at the bar counter and perfect bar evenings are commonly mentioned. The Lobby Bar is also well-regarded for its pre-dinner drinks.
However, there are some critiques regarding the dining experience. Some guests found the restaurant menu limited and the food expensive. Instances of slow service and improperly cooked meats were also reported. Despite these occasional negatives, many found the dinner experience to be very good with tasty food and great service.
Moreover, room service is praised for its quality, though some found it pricy with a limited selection. The steakhouse within the hotel stands out for serving top-quality meats, though it is on the expensive side. For those seeking a more relaxed setting, the lobby food and bar area provide an excellent alternative, despite some guests feeling the ambiance is not as inviting as it once was.
Overall, dining at the Berlin Marriott Hotel is often seen as exceptional, marked by high-quality food and commendable service, albeit with some areas for improvement around pricing and variety.
The rooms at the Berlin Marriott Hotel are praised for their spaciousness, cleanliness and comfort. Many reviews highlight the large size of the rooms, often described as spacious and bright, ensuring a comfortable stay. Guests appreciate the quietness, as many rooms are soundproof and free from nighttime disturbances. The room decor is frequently mentioned as modern and tastefully furnished, providing a luxurious feel.
The panoramic city views from certain rooms add to the appeal with some offering sights of notable Berlin landmarks. Cleanliness is consistently noted with many rooms cleaned daily and maintained to high standards. Comfortable bedding and modern amenities contribute to the overall comfort, making for a restful experience.
Despite positive feedback, a few areas for improvement are noted. Some guests mentioned the lack of individual lighting controls and occasional delays in room cleaning. There are also remarks about insufficient in-room coffee facilities and the minimalistic approach to room amenities like toiletries and bathrobes. However, the overall consensus is that the rooms provide a high level of comfort and quality, making the Berlin Marriott Hotel a reliable choice for travelers seeking a central and comfortable stay in Berlin.
The beds at the Berlin Marriott Hotel receive mixed reviews from guests with the majority praising their comfort and size. Many reviews highlight the beds as being large and extremely comfortable, contributing to a great night's sleep. Comments frequently mention that the beds are spacious and the mattresses are of good quality, often described as perfect or very good.
However, not all opinions are positive. Some guests found the beds to be too hard or firm, occasionally mentioning issues such as sagging or discomfort due to the hardness. Despite these complaints, the general sentiment is that the beds are of good quality with many guests appreciating the comfortable pillows and bedding.
Overall, while a few guests felt the beds could use improvements in terms of softness, the majority appreciated the spacious, comfortable sleeping arrangements provided by the hotel.
The Berlin Marriott Hotel consistently receives high praises for its exceptional cleanliness. Guests have frequently highlighted the spotless and well-maintained condition of their rooms, which are cleaned thoroughly and on a daily basis. Many have noted the high level of cleanliness throughout the hotel, including public areas and the swimming pool, although there were some mentions of the pool not being extremely clean at times. The tidy and clutter-free rooms are described as very clean, spacious, modern and comfortable, providing a pleasant and relaxing ambiance.
Housekeeping standards are generally high, ensuring that rooms and bathrooms are kept in pristine condition. However, a few reviews indicated occasional lapses in cleaning quality and instances of dust or mold in some rooms. Despite these isolated complaints, the overall impression remains positive with guests appreciating the consistent and reliable cleanliness. Additionally, the hotel’s well-maintained facilities and friendly staff contribute to a clean and comfortable stay, making it a favored choice for many travelers visiting Berlin.
The staff at the Berlin Marriott Hotel receive overwhelmingly positive feedback from guests, highlighting their friendliness, professionalism and accommodating nature. Reception staff, in particular, are frequently praised for being exceptionally friendly, welcoming and professional. Many reviews also commend the overall helpfulness and attentive service provided by the hotel personnel, emphasizing their commitment to making guests feel comfortable and valued. There are numerous mentions of staff being kind, competent and responsive, whether assisting at reception, in the breakfast room or offering valet services.
However, a few concerns were noted, including language barriers with some staff members and occasional instances of staff being overwhelmed or inattentive, especially in the bar or lounge area. Despite these minor issues, the general sentiment reflects high satisfaction with the top-notch service and hospitable demeanor of the staff, reinforcing the hotel’s reputation for excellent customer service and a welcoming atmosphere.
Travelers staying at the Berlin Marriott Hotel generally found the Wi-Fi to be satisfactory with many highlighting strong and fast internet connections throughout the rooms and hotel premises. Phrases such as "Wi-Fi good," "Wi-Fi very fast," and "great coverage anywhere in the room or inside the hotel in general," reflect a positive overall experience. Several reviews specifically praised the Wi-Fi in the rooms, describing it as "quite good," "reliable," and even "perfect."
However, not all experiences were consistently positive. A few guests mentioned issues such as "spotty wifi," "wifi need improvement," and occasions when the internet was down. There were also remarks about the Wi-Fi being "not very fast" and "weak," with some guests experiencing unreliable connections.
Overall, while the majority of feedback is favorable, suggesting that the hotel provides a robust Wi-Fi service, there are occasional lapses that could be improved to ensure a consistently excellent experience for all guests.
The gym at the Berlin Marriott Hotel receives consistent praise for its well-equipped and well-maintained facilities. Guests appreciate the variety and quality of the gym equipment, highlighting it as great and very good. The fitness area, described as very clean and peaceful, stands out as a favorable feature for those looking to exercise and unwind. Additionally, the gym is complemented by access to a pool and a nice sauna, enhancing the overall wellness experience. Some guests noted that a few pieces of gym equipment were out of order and suggested potential enhancements to the sauna area. However, the general sentiment remains positive with many planning to use the gym during their future stays, emphasizing the top fitness room standards of the hotel.
The Berlin Marriott Hotel's pool has received mixed reviews from guests with a majority leaning towards a positive experience. The pool is generally described as clean, inviting and a nice bonus to the hotel's amenities with its indoor setup making it accessible year-round. Guests appreciate the addition of a sauna and gym, contributing to a comprehensive wellness offering. The pool area is often complimented for its upkeep and fresh ambiance.
Kids particularly enjoy the pool and some guests have highlighted it as a great feature for families. There are additional facilities like a pool bar and towels available, enhancing the overall experience.
However, several guests noted that the pool is smaller than expected and the water temperature has been a point of contention with many describing it as cold or even uncomfortably cold. Some reviewers mentioned that the pool temperature is perfect and that it is a heated pool, suggesting there might be inconsistencies or periods where the heating is not fully operational. This discrepancy has led to some disappointment, especially during the winter months.
Despite these temperature concerns, many guests still found the pool area pleasant with its peaceful atmosphere being a highlight for some. The presence of only a few loungers in a large hotel and occasionally dirty towels are minor drawbacks noted by visitors.
Overall, while the size and temperature of the pool have received some critical feedback, the pool remains a valued feature of the Berlin Marriott Hotel, appreciated for its cleanliness, family-friendly nature and the relaxing environment it provides.
The Berlin Marriott Hotel offers several parking options with many guests finding valet parking exceptionally convenient and easy to use. Valet service, in particular, has been highlighted as a top-notch feature with its seamless process and helpful staff ready to transport suitcases to the rooms. The hotel also provides underground parking, which, though costly at 38€ per day, is still regarded as cheaper than street parking in the area. This underground garage is directly accessible from the hotel, enhancing its convenience.
However, numerous reviews point out that the parking fees are quite high with many guests expressing concerns about the pricing. The parking garage has been described as tight and narrow, which could pose a challenge, especially for larger vehicles. The layout and signage of the parking garage have also been a source of confusion for some guests, adding to their overall dissatisfaction with the parking experience.
Despite these issues, parking spaces are generally available and the central location of the hotel means that there are good parking options in the surrounding area as well. This allows guests some flexibility when considering where to park their vehicles. Nonetheless, it’s recommended to check maintenance and ensure you’re aware of the costs involved to avoid any unpleasant surprises. Overall, while the parking services at the Berlin Marriott Hotel are convenient, guests should be prepared for the potentially high fees and the tightness of the parking spaces.
Berlin Marriott Hotel offers a notably family-friendly experience, making it ideal for family trips. The hotel provides amenities and services well-suited for families, ensuring a comfortable and enjoyable stay for adults and children alike. The rooms, perfect for small family units, accommodate various configurations of guests, including two adults and one child or even four family members.
The swimming pool is a significant highlight, frequently enjoyed by many children, despite occasional overcrowding and some rowdy behavior. It's heated and provides ample opportunity for family bonding. A grandson, in particular, found great joy in the pool. However, it's worth noting that some guests have experienced issues such as children shouting and playing when certain activities were supposed to be restricted and there were isolated health concerns following pool use.
Staff members are praised for their friendly and accommodating attitude towards families, contributing to a welcoming and safe family-friendly atmosphere. The hotel offers a satisfying children's breakfast and other dining options that cater to families, further enhancing the comfort and overall experience.
Although there were minor issues such as dust in the rooms, lack of bathrobes and some gym equipment being out of order, the general consensus indicates that the hotel's facilities are great for families. The environment is often described as safe and clean, making it a suitable choice for family vacations, including those with dogs. The hotel successfully caters to family needs, ensuring a pleasant and memorable stay in Berlin.
The Berlin Marriott Hotel, centrally located, offers an ideal experience for those looking to enjoy Berlin's vibrant nightlife. Situated near the Brandenburg Gate and Tiergarten park, the hotel provides convenient access to various attractions and amenities, making it easy to explore the city's lively nightclubs, bars and evening entertainment. Guests have enjoyed impressive night shows and found the proximity to local nightlife spots highly beneficial. For a night in, the hotel's bar offers cocktails and a cozy atmosphere. Even with its central location, the rooms are well-insulated from nighttime disturbances, ensuring a restful stay. Whether seeking a bustling night out or a relaxing evening in, the Berlin Marriott caters to diverse nightlife preferences.
The Berlin Marriott Hotel offers an array of services and facilities that have received mixed feedback from guests, particularly concerning its five-star rating. While some visitors describe the hotel as perfectly managed with exceptional service that exceeds five-star standards, others express disappointment, feeling that the hotel does not live up to its rating. Several guests highlight specific issues such as smaller-than-expected rooms, the absence of bathrobes and slippers unless requested and noise from housekeeping services. The hotel’s public spaces and the overall experience do receive some praise with a portion of guests affirming that their expectations for a five-star stay were completely fulfilled. However, the sentiment is not universal, as various reviews suggest the service and details like the selection of food and cleanliness do not always match the high standards expected from a luxury hotel. Overall, the Berlin Marriott Hotel provides a level of service that is appreciated by many, but there remains room for improvement to consistently meet the expectations set by its five-star classification.
The Berlin Marriott Hotel consistently receives high praise for its business-oriented facilities and services. With a wide range of conference room variations and high-quality meeting rooms, it is specifically designed to accommodate business travelers. The conference services are excellent, making it a top choice for work trips and business meetings. Guests appreciate the modern business-style atmosphere, which is well-suited for a short professional stay or a business weekend.
Located centrally, the hotel offers a convenient base for corporate guests with a quiet environment that supports productivity. The professional check-in and check-out processes add to the seamless experience for those on tight schedules. Multiple meeting rooms and a business-friendly environment ensure that all business needs are met, making it perfect for business travel.
While the hotel excels as a business venue, some guests note that it lacks certain amenities that might cater to leisure travelers, such as a fully stocked minibar. Nevertheless, the clean and central location is highly regarded, particularly for those interacting with the high-end community nearby. Despite some views on pricing, the overall value for business services and the work environment is considered very good and highly recommended for business trips.
The Berlin Marriott Hotel receives high marks for its accessibility features designed to accommodate guests with disabilities. The hotel offers good access and necessary amenities, making it easily accessible by public transport. Many guests with mobility issues found the rooms to be particularly spacious with bathrooms that are easy to access. The hotel also provides excellent assistance, ensuring that guests with special needs are well taken care of. There are, however, areas for improvement, such as increasing the number of ramps for wheelchair users and clarifying accessibility options for the sauna. Despite these minor shortcomings, guests generally express satisfaction and a willingness to return for future stays.
The Berlin Marriott Hotel boasts a heated pool that receives mixed opinions from guests. Visitors appreciate the comfortable and pleasant warmth of the pool area, which adds to the overall well-maintained wellness facilities including the gym and sauna. However, some guests noted that the pool's temperature can be uncomfortably cold at times, which may affect the enjoyment for those expecting consistently warmer waters. Despite this, the hotel’s location and well-equipped amenities contribute to a generally positive experience.
The Berlin Marriott Hotel boasts a well-maintained indoor pool area that has garnered significant praise from guests. Descriptions include terms like "pleasant," "extensive," and "top notch," highlighting a generally positive perception. The indoor pool area is not only nicely designed but also described as peaceful, offering a lovely and relaxing atmosphere for visitors. Guests particularly enjoy the pleasant smell and overall ambiance of the pool area. While some reviews mention the water being too cold, the overall sentiment regarding the pool remains favorable with many expressing satisfaction despite its relatively small size. The inclusion of a sauna alongside the pool adds to the hotel's appeal, providing an additional element of leisure for guests.
The Berlin Marriott Hotel offers a luxurious experience marked by sumptuous bedding and a high-quality atmosphere. Guests frequently highlight the tasteful decor and luxurious shower, contributing to the overall elegance of the stay. The hotel is described as having a luxurious feel throughout, from the pool area to the amenities provided. Many guests appreciate the quiet, exclusive central city base and the lush, elite ambiance, making it ideal for a romantic getaway.
While some reviews suggest the hotel does not meet all 5-star luxury expectations, many guests still find it luxurious and elegant with top standard services. The luxury environment extends to contemporary chic settings and high-quality food, particularly at the hotel's steak restaurant. Despite minor complaints like the absence of a hairdryer, the overall luxurious feel and the exquisite atmosphere make this hotel a notable choice for those seeking a refined yet comfortable stay in Berlin.
The Berlin Marriott Hotel offers a romantic atmosphere ideal for couples looking for a peaceful and intimate setting. Guests commonly note the quiet and calm environment of the hotel with very good soundproofing ensuring an amazing night's sleep. The hotel is praised for its luxurious and romantic ambiance, making it a great destination for a romantic getaway. Features such as the romantic hotel pool and views from the 9th floor enhance the romantic experience. Though there are some mentions of the need for cozier decor, the overall romantic setting and brilliant staff make for a memorable stay.
The Berlin Marriott Hotel offers a reasonably dog-friendly experience with several amenities and services tailored for pets. Visitors noted that the hotel provides good dog facilities and fairly dog-friendly services, making it an ideal choice for those traveling with their furry companions. Although pets are not allowed in certain areas such as the breakfast room and lounge, the overall environment is accommodating. The hotel is particularly suitable for small families with dogs, providing a luxury feel that makes it feel like home. Some guests mentioned that while it isn’t completely dog-friendly, pleasant stays can still be enjoyed with dogs under the hotel's provisions.
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Location
Breakfast
However, some guests pointed to occasional overcrowding and disorganization in the breakfast area, especially during peak times. The breakfast can sometimes be perceived as expensive, leading a few guests to seek alternatives nearby. Despite these occasional negatives, the overall sentiment reflects a positive experience with many guests appreciating the excellent service, the ambiance of the dining area and the high cleanliness standards.
The standout elements include freshly prepared egg dishes and a broad selection of savory options that leave little to be desired. Overall, while there are a few areas for improvement, the breakfast at Berlin Marriott Hotel is generally well-regarded and lives up to the expectations of most guests.
Dinner
Guests appreciate the inviting atmosphere of the hotel bar, which serves as a perfect spot for a pre-dinner drink or a nightcap. A welcoming ambiance at the bar counter and perfect bar evenings are commonly mentioned. The Lobby Bar is also well-regarded for its pre-dinner drinks.
However, there are some critiques regarding the dining experience. Some guests found the restaurant menu limited and the food expensive. Instances of slow service and improperly cooked meats were also reported. Despite these occasional negatives, many found the dinner experience to be very good with tasty food and great service.
Moreover, room service is praised for its quality, though some found it pricy with a limited selection. The steakhouse within the hotel stands out for serving top-quality meats, though it is on the expensive side. For those seeking a more relaxed setting, the lobby food and bar area provide an excellent alternative, despite some guests feeling the ambiance is not as inviting as it once was.
Overall, dining at the Berlin Marriott Hotel is often seen as exceptional, marked by high-quality food and commendable service, albeit with some areas for improvement around pricing and variety.
Rooms
The panoramic city views from certain rooms add to the appeal with some offering sights of notable Berlin landmarks. Cleanliness is consistently noted with many rooms cleaned daily and maintained to high standards. Comfortable bedding and modern amenities contribute to the overall comfort, making for a restful experience.
Despite positive feedback, a few areas for improvement are noted. Some guests mentioned the lack of individual lighting controls and occasional delays in room cleaning. There are also remarks about insufficient in-room coffee facilities and the minimalistic approach to room amenities like toiletries and bathrobes. However, the overall consensus is that the rooms provide a high level of comfort and quality, making the Berlin Marriott Hotel a reliable choice for travelers seeking a central and comfortable stay in Berlin.
Beds
However, not all opinions are positive. Some guests found the beds to be too hard or firm, occasionally mentioning issues such as sagging or discomfort due to the hardness. Despite these complaints, the general sentiment is that the beds are of good quality with many guests appreciating the comfortable pillows and bedding.
Overall, while a few guests felt the beds could use improvements in terms of softness, the majority appreciated the spacious, comfortable sleeping arrangements provided by the hotel.
Cleanliness
Housekeeping standards are generally high, ensuring that rooms and bathrooms are kept in pristine condition. However, a few reviews indicated occasional lapses in cleaning quality and instances of dust or mold in some rooms. Despite these isolated complaints, the overall impression remains positive with guests appreciating the consistent and reliable cleanliness. Additionally, the hotel’s well-maintained facilities and friendly staff contribute to a clean and comfortable stay, making it a favored choice for many travelers visiting Berlin.
Staff
However, a few concerns were noted, including language barriers with some staff members and occasional instances of staff being overwhelmed or inattentive, especially in the bar or lounge area. Despite these minor issues, the general sentiment reflects high satisfaction with the top-notch service and hospitable demeanor of the staff, reinforcing the hotel’s reputation for excellent customer service and a welcoming atmosphere.
Wi-Fi
However, not all experiences were consistently positive. A few guests mentioned issues such as "spotty wifi," "wifi need improvement," and occasions when the internet was down. There were also remarks about the Wi-Fi being "not very fast" and "weak," with some guests experiencing unreliable connections.
Overall, while the majority of feedback is favorable, suggesting that the hotel provides a robust Wi-Fi service, there are occasional lapses that could be improved to ensure a consistently excellent experience for all guests.
Gym
Pool
Kids particularly enjoy the pool and some guests have highlighted it as a great feature for families. There are additional facilities like a pool bar and towels available, enhancing the overall experience.
However, several guests noted that the pool is smaller than expected and the water temperature has been a point of contention with many describing it as cold or even uncomfortably cold. Some reviewers mentioned that the pool temperature is perfect and that it is a heated pool, suggesting there might be inconsistencies or periods where the heating is not fully operational. This discrepancy has led to some disappointment, especially during the winter months.
Despite these temperature concerns, many guests still found the pool area pleasant with its peaceful atmosphere being a highlight for some. The presence of only a few loungers in a large hotel and occasionally dirty towels are minor drawbacks noted by visitors.
Overall, while the size and temperature of the pool have received some critical feedback, the pool remains a valued feature of the Berlin Marriott Hotel, appreciated for its cleanliness, family-friendly nature and the relaxing environment it provides.
Parking
However, numerous reviews point out that the parking fees are quite high with many guests expressing concerns about the pricing. The parking garage has been described as tight and narrow, which could pose a challenge, especially for larger vehicles. The layout and signage of the parking garage have also been a source of confusion for some guests, adding to their overall dissatisfaction with the parking experience.
Despite these issues, parking spaces are generally available and the central location of the hotel means that there are good parking options in the surrounding area as well. This allows guests some flexibility when considering where to park their vehicles. Nonetheless, it’s recommended to check maintenance and ensure you’re aware of the costs involved to avoid any unpleasant surprises. Overall, while the parking services at the Berlin Marriott Hotel are convenient, guests should be prepared for the potentially high fees and the tightness of the parking spaces.
Family
The swimming pool is a significant highlight, frequently enjoyed by many children, despite occasional overcrowding and some rowdy behavior. It's heated and provides ample opportunity for family bonding. A grandson, in particular, found great joy in the pool. However, it's worth noting that some guests have experienced issues such as children shouting and playing when certain activities were supposed to be restricted and there were isolated health concerns following pool use.
Staff members are praised for their friendly and accommodating attitude towards families, contributing to a welcoming and safe family-friendly atmosphere. The hotel offers a satisfying children's breakfast and other dining options that cater to families, further enhancing the comfort and overall experience.
Although there were minor issues such as dust in the rooms, lack of bathrobes and some gym equipment being out of order, the general consensus indicates that the hotel's facilities are great for families. The environment is often described as safe and clean, making it a suitable choice for family vacations, including those with dogs. The hotel successfully caters to family needs, ensuring a pleasant and memorable stay in Berlin.
Nightlife
5 Star
Business
Located centrally, the hotel offers a convenient base for corporate guests with a quiet environment that supports productivity. The professional check-in and check-out processes add to the seamless experience for those on tight schedules. Multiple meeting rooms and a business-friendly environment ensure that all business needs are met, making it perfect for business travel.
While the hotel excels as a business venue, some guests note that it lacks certain amenities that might cater to leisure travelers, such as a fully stocked minibar. Nevertheless, the clean and central location is highly regarded, particularly for those interacting with the high-end community nearby. Despite some views on pricing, the overall value for business services and the work environment is considered very good and highly recommended for business trips.
Accessible
Heated Pool
Indoor Pool
Luxury
While some reviews suggest the hotel does not meet all 5-star luxury expectations, many guests still find it luxurious and elegant with top standard services. The luxury environment extends to contemporary chic settings and high-quality food, particularly at the hotel's steak restaurant. Despite minor complaints like the absence of a hairdryer, the overall luxurious feel and the exquisite atmosphere make this hotel a notable choice for those seeking a refined yet comfortable stay in Berlin.
Romantic
Dog Friendly
Yes, Berlin Marriott Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Berlin Marriott Hotel.
Yes, Berlin Marriott Hotel welcomes dogs.
Yes, parking facilities are available at Berlin Marriott Hotel.
Yes, Berlin Marriott Hotel has a gym.
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