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Capri by Fraser Berlin

Berlin , Scharrenstrasse 22 (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCapri by Fraser Berlin is highly recommended for its prime location in the heart of Berlin, allowing guests easy access to iconic landmarks such as Alexanderplatz, Berlin Cathedral, Museum Island and the Brandenburg Gate. The hotel benefits from excellent connectivity to public transportation, making both exploration and daily routines convenient. Despite being centrally located, it maintains a peaceful ambiance, ideal for weary travelers seeking a restful retreat.

The breakfast at Capri by Fraser Berlin receives positive feedback for its variety and quality, featuring vegan and lactose-free options, fresh croissants and a welcoming atmosphere in the breakfast room. Attentive staff enhance the experience despite minor criticisms regarding the selection and cost. Guests often mention alternative breakfast spots nearby for better value.

Spacious, modern and well-equipped rooms are a standout feature of the hotel. Guests appreciate the practical layout, complete with kitchenettes, large comfortable beds, ample natural light and high-quality toiletries. Cleanliness is praised, although some reviews point to inconsistent housekeeping.

The staff at Capri by Fraser Berlin generally garner positive remarks for their friendliness and professionalism. Reception staff, in particular, are noted for their warm and responsive service, though a few guests experienced less welcoming interactions. The cleaning policy, which includes intensive cleaning every two days, seems to be a mixed point among reviewers.

Free Wi-Fi at the hotel is noted for its speed and reliability, making it suitable for business-related activities such as Zoom meetings. Though there are occasional reports of outages, the overall experience is favorable. The hotel also provides a fitness center equipped with basic amenities, although it may feel cramped or insufficiently equipped for some guests.

Comfortable beds with clean, high-quality linen contribute to an excellent sleeping experience. While opinions on pillow comfort vary, guests generally find the beds spacious and cozy. Although there are occasional reports of mattresses being too soft or firm, the feedback is overwhelmingly positive.

Capri by Fraser Berlin delivers a four-star experience, mainly excelling with its modern design, stylish rooms and attentive service. However, areas for improvement such as breakfast variety and housekeeping frequency are noted by guests. The hotel is particularly appealing for business travelers due to its convenient location, comfortable rooms and business-friendly amenities like free Wi-Fi and meeting rooms.

Accessibility is another strong suit of the hotel, offering wheelchair access, convenient nearby transportation and easy movement throughout the premises. Overall, Capri by Fraser Berlin emerges as a reliable and favored option for visitors looking to experience the charm and convenience of central Berlin.
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Luxury Aparthotel

Aparthotel Taking Steps Towards Sustainability

Dog Friendly Aparthotel

Business Aparthotel

Accessible Aparthotel

Aparthotel with Gym

4-Star Aparthotel

Room Types

Deluxe Studio The double room's kitchenette, which has a microwave and a tea and coffee maker, is available for cooking and storing food. This air-conditioned double room is comprised of a TV with satellite channels and a private bathroom. The unit has 1 bed.

Executive Studio The double room's kitchenette, which features a microwave, is available for cooking and storing food. The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.

Premium Twin Studio The twin room's kitchenette, which features a microwave and a tea and coffee maker, is available for cooking and storing food. This air-conditioned twin room includes a TV with satellite channels and a private bathroom. The unit offers 2 beds.

Premium Studio The double room's kitchenette, which has a microwave, is available for cooking and storing food. The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.

About Capri by Fraser Berlin

License: HRB 180540 B

Guest Reviews

8.7

Very Good

Location

Located in the pulsating heart of Berlin, Capri by Fraser Berlin boasts a prime position that makes it an ideal base for exploring the city's rich cultural heritage. Surrounded by iconic landmarks, the hotel is just a short stroll from Alexanderplatz, the Berlin Cathedral and the historic Museum Island, home to the Humboldt Forum and the Alte Nationalgalerie. The convenience of being centrally situated means that many attractions, including the Brandenburg Gate, Bundestag and various Christmas markets, are within easy walking distance, allowing guests to immerse themselves in the city's vibrant atmosphere effortlessly.

The location further benefits from excellent connectivity to public transport with multiple U-Bahn stations, bus stops and the Alexanderplatz train station just minutes away, simplifying navigation around the city. Despite its centrality, the hotel remains peaceful and quiet, providing a restful retreat after a day of sightseeing. Surrounding neighborhoods like Mitte offer a plethora of dining, shopping and nightlife options, ensuring a diverse and rich urban experience.

Amenities such as nearby supermarkets and a well-equipped kitchenette in the rooms add to the convenience, making Capri by Fraser Berlin not only a hub for tourists but also a practical choice for business travelers. The overwhelming consensus highlights the hotel's exceptional location, strategic for both cultural exploration and accessing basic amenities, truly showcasing it as a top choice for visitors looking to experience all Berlin has to offer.

Breakfast

Breakfast at Capri by Fraser Berlin has generally received positive feedback with many guests praising its variety and quality. Reviewers frequently described the breakfast as excellent, abundant and delicious. They appreciated the wide selection of breakfast products, including vegan and lactose-free alternatives and noted that the food was constantly refilled, ensuring freshness and availability.

Many highlighted the standout items such as croissants and the richness of the buffet. The breakfast room was noted for its welcoming atmosphere and good service with particular praise given to the attentive breakfast staff. Additionally, guests appreciated the thoughtful touches like sweets on arrival and coffee-to-go at checkout.

However, some reviews pointed out areas for improvement. A few guests found the selection limited and repetitive, suggesting more variety, especially in hot dishes and fresh vegetables. There were also comments about the high price of breakfast and occasional issues like cold or stale food, a lack of cleanliness and staff appearing overwhelmed during busy times. Several guests mentioned opting to eat breakfast at nearby cafés instead, citing better value for money.

Overall, while the breakfast experience at Capri by Fraser Berlin was positively received by many, there were a few detractors who found it lacking in certain aspects.

Rooms

The rooms at Capri by Fraser Berlin consistently receive praise for their spaciousness, modern decor and practical layouts. Guests appreciate the well-appointed rooms which often include a kitchenette equipped with a refrigerator, microwave, dishwasher and basic kitchen utensils. Many reviews highlight the sizable and clean bathrooms, some featuring walk-in showers and high-quality toiletries.

Comfort is a recurring theme in the reviews with many mentioning the large, comfortable beds and the quietness of the rooms despite the central location. The rooms are noted for their excellent soundproofing, contributing to a restful stay. Big windows in many rooms allow for plenty of natural light, enhancing the already welcoming ambiance.

The stylish furnishings and cutting-edge technology, such as large TVs and independent air conditioning, add to the rooms' appeal. Practical amenities, including ironing boards, hairdryers and fully-stocked kitchenettes, make the rooms suitable for both short and long stays.

Several guests also mentioned the cleanliness and meticulous maintenance of the rooms, even though a few noted occasional lapses in housekeeping. Overall, the rooms at Capri by Fraser Berlin stand out for their combination of comfort, modern design and thoughtful amenities, offering a high level of satisfaction to travelers.

Beds

Capri by Fraser Berlin receives high praise for its beds, frequently described as comfortable, cozy and exceptionally restful. Guests often highlight the spaciousness and size of the beds with many pointing out the comfort of king-sized and double beds. A considerable number of guests found the bedding to be of high quality and some even considered it the best they’ve experienced in Europe.

The pillows, while generally appreciated, received mixed feedback. Some found them to be perfectly comfortable, while others felt they were too high or not supportive enough. It's worth noting that a few reviews mentioned occasional issues with the mattresses being either too soft, firm or even sagging in the center.

Cleanliness is another strong point for the hotel with many guests noting the beds were clean and the linen fresh. However, there were occasional remarks about inconsistent housekeeping, such as beds not being made daily or bed linens not frequently changed.

Overall, Capri by Fraser Berlin stands out for its large, cozy and generally comfortable beds, making it a strong choice for travelers looking for a good night's sleep.

Cleanliness

Capri by Fraser Berlin consistently impresses with its high standards of cleanliness, making it a top choice for travelers who value immaculate accommodations. Guests frequently describe the hotel as very clean with rooms being particularly noted for their spotless condition. The hotel's modern and well-kept facilities contribute to a refreshing and pleasant stay. The spacious rooms are not only stylish but also remarkably clean and well-equipped, complete with amenities like a kitchenette and comfortable beds.

The bathrooms specifically receive praise for being pristine and elegant. The overall environment of the hotel is both clean and organized with well-maintained public areas adding to the positive experience. Housekeeping is generally commended for their great work, ensuring that everything is perfectly cleaned, though some reviews indicate that cleaning services can be inconsistent, particularly with a policy of intensive cleaning only every two days. Despite some minor issues such as dusty larger areas, crumb remnants and occasional lapses in daily cleaning, the general consensus is that the cleanliness and upkeep of the rooms and premises are top-notch.

Guests appreciate the quiet, comfortable and modern accommodations, making Capri by Fraser Berlin a reliable choice for visitors looking for pristine lodgings in the heart of the city.

Staff

The reviews for the staff at Capri by Fraser Berlin paint a picture of largely positive interactions with many guests praising the friendly, helpful and accommodating nature of the personnel. The reception staff in particular received high marks for their warm, professional and responsive service, often going above and beyond to ensure a pleasant stay. Many guests appreciated the staff's proficiency in English and their readiness to assist with any requests or issues.

However, experiences varied somewhat with a few guests mentioning encounters with less welcoming or occasionally rude staff members. It appears there were moments when the reception staff seemed overwhelmed or impersonal and this inconsistency was noted by several reviewers. Despite these occasional lapses, the overall sentiment was overwhelmingly favorable with many guests singling out specific employees for exemplary service, ensuring that the staff at Capri by Fraser Berlin generally contributed positively to their stay.

Wi-Fi

Capri by Fraser Berlin garners praise for its fast and reliable Wi-Fi. Guests appreciate the free Wi-Fi, noting its ease of access and strong, stable connections suitable for activities like Zoom meetings. Many reviews highlight the superb and consistent internet service throughout the hotel with mentions of high-speed Wi-Fi that works perfectly and provides excellent service. Some positive remarks include the availability of computers and a printer at the reception for added convenience, as well as the inclusion of a complimentary washer and dryer within the building. However, a few guests did mention intermittent issues, such as temporary disconnections and occasional instability with some Wi-Fi outages lasting up to three days. Despite these occasional hiccups, the general consensus points to a positive experience with the hotel's internet service.

Gym

Capri by Fraser Berlin offers a fitness center that's convenient for guests looking to maintain their workout routines while traveling. The gym is located in the basement and, though small, is equipped with everything necessary for a hotel workout. Many guests appreciated the availability of the gym and found it functional and well-equipped, catering to basic fitness needs.

However, some reviewers felt that the gym could benefit from better maintenance and additional equipment. It seemed a bit cramped, making it feel crowded with just a few people. Specific comments mentioned the absence of certain equipment like dumbbells and squat racks and some guests noted that it could use a tune-up. Despite these drawbacks, the gym served its purpose for many, offering a practical solution for staying active during their stay.

Overall, while it may not compare to professional or more extensively equipped gyms, the fitness center at Capri by Fraser Berlin provides a sufficient and appreciated amenity for guests.

4 Star

Capri by Fraser Berlin is an intriguing blend of four-star amenities and modern designs, situated in a prime location ideal for city exploration. The hotel boasts spacious, stylish rooms complete with contemporary touches and practical kitchenettes, making it suitable for both leisure and business stays. Guests can enjoy the well-appointed bathrooms, which include high-quality toiletries like gel, shampoo, conditioner and body lotion. The new equipment and modern decor throughout the hotel add to its appeal, while the lobby greets visitors with a contemporary touch.

Service at Capri by Fraser Berlin receives high marks with professional staff ready to answer any query and consistently exceeding expectations for a four-star establishment. However, the hotel's breakfast options fall short of four-star expectations, lacking variety and failing to meet the standards expected by guests. Room service is also noted as non-existent and housekeeping services are irregular with cleaning taking place every other day, which some find unsatisfactory for a hotel of this rating.

Despite these issues, the hotel is generally considered to deliver a four-star experience with great views of historical sights adding to the overall charm. The value for money is a point of contention for some visitors, as certain aspects like breakfast and housekeeping do not align with typical four-star standards. Nonetheless, many guests find the facilities and location compensate for these shortcomings, making Capri by Fraser Berlin a good, if not perfect, option for travelers.

Business

Capri by Fraser Berlin is an excellent choice for business travelers, conveniently located near major business events and city sightseeing attractions. The hotel boasts a range of business-centric amenities, including free Wi-Fi, meeting rooms and a business corner equipped with iMacs and printers for complimentary use. Guests praised the comfortable and modern building, emphasizing its suitability for a productive workplace environment free from distractions. The reception staff received positive feedback for their friendliness, ensuring a welcoming experience.

Though pet-friendly, the charges for pets were noted as high. While some staff members were not familiar with English, this did not overshadow the hotel’s strengths. Daily room cleaning was appreciated. The hotel's adherence to Covid-19 safety protocols was commendable, providing peace of mind.

Despite some minor criticisms, such as the lack of discounts and a more robust business center, the overall experience remained positive. Capri by Fraser Berlin is deemed an ideal home away from home for business travelers seeking comfort and convenience in the heart of Berlin.

Accessible

Capri by Fraser Berlin is praised for its strong emphasis on accessibility, making it an ideal choice for guests with disabilities. The hotel offers wheelchair accessible rooms and entrances, alongside helpful elevators, ensuring easy movement throughout the facility. Its location is highly convenient with nearby metro and bus stations and even the central train station is easily reachable via public transportation.

Guests have highlighted the ease of access to various city attractions on foot and the proximity to Museum Island, making it a great base for sightseeing. The hotel’s central location also provides quick access to essential services and amenities, although it’s noted that grocery stores are closed on Sundays.

Despite being close to a busy avenue, effective sound insulation guarantees a peaceful stay. Rooms are described as clean and equipped with modern amenities like air conditioning, though some found the kitchen facilities to be lacking. The overall atmosphere is enhanced by friendly staff who ensure that guests feel safe, comfortable and welcomed during their stay. However, there was a minor inconvenience reported in an accessible room where the layout caused the entire bathroom floor to become wet.

In summary, Capri by Fraser Berlin stands out for its comprehensive accessibility features and excellent location, making it a recommended option for travelers with mobility needs.

Dog Friendly

'Capri by Fraser Berlin' is highly praised for its dog-friendly facilities, services and amenities. Guests frequently highlight the hotel’s welcoming atmosphere for pets, noting that dogs are warmly received and comfortable during their stay. Specific amenities such as dog beds and bags of treats for pets receive positive mentions, assuring pet owners of a relaxed experience.

The hotel is lauded as a friendly place to stay with dogs and pet-friendly accommodations are readily available, making it a great option for those traveling with animals. Visitors appreciate the acceptance of pets, adding value to their stay.

However, some guests indicate room for improvement in communication regarding pet fees with reports of unexpected charges and a lack of clarity on costs. Moreover, there are instances where dog beds were not provided, which could impact the experience. Although the inclusion of a questionnaire for pets is noted, its necessity is generally questioned, particularly given its focus on details such as the dog's length and height.

Overall, despite minor issues with communication about additional fees and occasional cleanliness concerns such as dog hair on carpets, 'Capri by Fraser Berlin' stands out for its accommodating and pet-friendly environment.

No, Capri by Fraser Berlin doesn't have any pool.

No, a spa isn't available at Capri by Fraser Berlin.

Yes, Capri by Fraser Berlin welcomes dogs.

No, parking facilities aren't available at Capri by Fraser Berlin.

Yes, Capri by Fraser Berlin has a gym.

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