Eurostars Berlin
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Summary of reviewsEurostars Berlin enjoys an exceptional location right next to Friedrichstraße train station, providing easy access to public transportation and major attractions like the Brandenburg Gate and Museum Island. Its central positioning also puts guests within walking distance of various shopping areas, restaurants and cultural venues, while maintaining a peaceful ambiance.
The hotel's breakfast is a highlight, noted for its delicious variety, substantial portions and fresh selections. Guests appreciate the extensive and plentiful buffet, which is frequently refreshed and caters to different tastes, including gluten-free options. Although there are some critiques about specific aspects like cost and repetition, the general consensus remains overwhelmingly positive.
While the breakfast is widely praised, the dining experience for lunch and dinner is more mixed. The restaurant "The Corner" receives good reviews for its meals, but its limited operating hours and lack of room service at night can be inconvenient. However, the nearby area boasts many excellent dining options, offering diverse culinary experiences.
Rooms at Eurostars Berlin are lauded for their impressive size, comfort and modern design, complete with floor-to-ceiling windows and comfortable furnishings. Despite occasional cleanliness issues and maintenance problems, the overall guest satisfaction remains high. The quietness of many rooms, despite the hotel's central location, is also a positive point.
Cleanliness generally receives commendable remarks with many guests highlighting well-maintained and modern facilities. However, there are some inconsistencies reported, particularly regarding bathroom cleanliness and housekeeping service, which need improvement.
The hotel staff are often highlighted for their friendliness, professionalism and helpfulness. They are described as incredibly polite and attentive, swiftly responding to requests and providing exceptional assistance. The multilingual capabilities of the staff enhance communication, contributing to a welcoming atmosphere.
Eurostars Berlin's Wi-Fi, however, is a significant downside. Numerous guests report unreliable and weak connections with some unable to access the internet at all. This inconsistency is a notable hindrance for those needing stable connectivity.
Fitness and wellness amenities receive mixed reviews. The gym is considered small and inadequately equipped but appreciated for its convenience. The swimming pool and sauna receive more favorable feedback, contributing positively to the wellness offerings.
Parking options are convenient but come with limitations. While the underground garage is appreciated for its accessibility, guests report frequent availability issues and high fees. Improvements in this area could enhance the overall guest experience.
Lastly, the hotel is a solid choice for families, offering spacious, comfortable rooms and accommodating staff. The provision of additional beds and baby cribs upon request is a significant plus. Despite minor challenges, the hotel’s family-friendly services and thoughtful amenities make it a desirable option for those traveling with children.
In summary, Eurostars Berlin excels in location, breakfast quality and staff service. While it faces challenges in areas like Wi-Fi reliability and dining variety, the overall experience is positive, making it a strong choice for visitors seeking comfort and convenience in Berlin's vibrant heart.
Categories
The hotel's breakfast is a highlight, noted for its delicious variety, substantial portions and fresh selections. Guests appreciate the extensive and plentiful buffet, which is frequently refreshed and caters to different tastes, including gluten-free options. Although there are some critiques about specific aspects like cost and repetition, the general consensus remains overwhelmingly positive.
While the breakfast is widely praised, the dining experience for lunch and dinner is more mixed. The restaurant "The Corner" receives good reviews for its meals, but its limited operating hours and lack of room service at night can be inconvenient. However, the nearby area boasts many excellent dining options, offering diverse culinary experiences.
Rooms at Eurostars Berlin are lauded for their impressive size, comfort and modern design, complete with floor-to-ceiling windows and comfortable furnishings. Despite occasional cleanliness issues and maintenance problems, the overall guest satisfaction remains high. The quietness of many rooms, despite the hotel's central location, is also a positive point.
Cleanliness generally receives commendable remarks with many guests highlighting well-maintained and modern facilities. However, there are some inconsistencies reported, particularly regarding bathroom cleanliness and housekeeping service, which need improvement.
The hotel staff are often highlighted for their friendliness, professionalism and helpfulness. They are described as incredibly polite and attentive, swiftly responding to requests and providing exceptional assistance. The multilingual capabilities of the staff enhance communication, contributing to a welcoming atmosphere.
Eurostars Berlin's Wi-Fi, however, is a significant downside. Numerous guests report unreliable and weak connections with some unable to access the internet at all. This inconsistency is a notable hindrance for those needing stable connectivity.
Fitness and wellness amenities receive mixed reviews. The gym is considered small and inadequately equipped but appreciated for its convenience. The swimming pool and sauna receive more favorable feedback, contributing positively to the wellness offerings.
Parking options are convenient but come with limitations. While the underground garage is appreciated for its accessibility, guests report frequent availability issues and high fees. Improvements in this area could enhance the overall guest experience.
Lastly, the hotel is a solid choice for families, offering spacious, comfortable rooms and accommodating staff. The provision of additional beds and baby cribs upon request is a significant plus. Despite minor challenges, the hotel’s family-friendly services and thoughtful amenities make it a desirable option for those traveling with children.
In summary, Eurostars Berlin excels in location, breakfast quality and staff service. While it faces challenges in areas like Wi-Fi reliability and dining variety, the overall experience is positive, making it a strong choice for visitors seeking comfort and convenience in Berlin's vibrant heart.
Hotel with Swimming Pool
Eurostars Berlin offers an indoor pool. It provides a comfortable stay with good access to shopping areas.
Heated Pool Indoor Pool
Business Hotel
This hotel offers business services and meeting rooms. Its location on Friedrichstrasse provides easy access to business and commercial areas.
Hotel with Indoor Pool
The hotel features an indoor pool available for guests during their stay.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Guest Reviews
Eurostars Berlin boasts an exceptional location in the heart of Berlin, making it incredibly convenient for guests to explore the city. Nestled right next to Friedrichstraße train station, the hotel provides easy access to public transportation, allowing visitors to reach the airport and other parts of Berlin with ease. The hotel is within walking distance of major attractions such as the Brandenburg Gate, Museum Island, the Reichstag and the Gendarmenmarkt, making it an ideal base for both tourists and business travelers.
The central positioning also means guests can enjoy proximity to various shopping areas, restaurants and essential stores. Despite its bustling surroundings, the hotel maintains a peaceful ambiance and its location on Friedrichstraße ensures that everything is literally at the doorstep, from cultural venues like the Friedrichstadt-Palast to charming cafes and eateries.
Travelers particularly appreciate the hotel's modern and well-maintained facilities, clean and comfortable rooms and friendly, attentive staff. Whether for a short city trip or an extended stay, the unbeatable location of Eurostars Berlin meets the needs of those looking to immerse themselves in the vibrant life of Berlin while enjoying top-notch convenience and connectivity.
Eurostars Berlin stands out in its prime location, offering easy walking access to major attractions. The breakfast, widely praised, is noted for its delicious variety, substantial portions and fresh selections including fruits, bread, yogurt, omelettes, pastries, guacamole and Spanish specialties like milk rice with orange and cinnamon. Many guests describe the breakfast as excellent, varied and rich with numerous mentions of its high quality and great value. Staff at the breakfast area are frequently commended for their attentiveness and friendliness, adding to a positive dining experience.
Despite occasional critiques about the cost, repetition or specific aspects like cold scrambled eggs, the general consensus is overwhelmingly positive. Guests appreciate the extensive and plentiful buffet, which is frequently refreshed. The generous offerings cater to different tastes, including a mention of gluten-free options. Overall, Eurostars Berlin’s breakfast is a highlight for many visitors, contributing significantly to their enjoyable stay.
Eurostars Berlin offers a mixed dining experience with standout features and some notable drawbacks. The hotel's breakfast receives high praise for its quality and variety, leaving guests satisfied each morning. The bar, situated in the lobby, is frequently described as comfortable and friendly, playing nice music, although it seems to suffer from inconsistent hours of operation, creating an occasional gap in service.
Guests who dined at the hotel's restaurant "The Corner" enjoyed their meals, particularly the burgers, though several reviews indicate that the restaurant is often not open for dinner or lunch, limiting in-house dining options. This limitation, paired with no room service available at night, might lead to some inconvenience.
On the bright side, there are many excellent dining choices in the nearby area, including acclaimed German restaurants and a variety of successful eateries, providing ample alternatives for those seeking more diverse dining experiences.
The hotel’s staff are noted for their friendliness and multilingual capabilities, enhancing the overall experience. Guests also appreciate the proximity to grocery stores and metro stations, making it easy to explore Berlin.
In summary, while breakfasts at Eurostars Berlin are top-notch and the bar service is commendable when available, guests might need to venture out for lunch and dinner due to limited in-house dining options. The surrounding neighborhood, rich with dining possibilities, compensates well for this shortcoming.
The rooms at Eurostars Berlin have garnered positive feedback from guests for their impressive size and comfort. Many reviews highlight the spaciousness of the rooms with numerous mentions of large, well-appointed and clean accommodations. The modern design of the rooms, complete with floor-to-ceiling windows and an inviting layout, is frequently noted as a standout feature. Guests have also praised the bathrooms for their size and cleanliness and the overall room furnishings for being comfortable and adequately equipped.
While there are remarks about cleanliness issues in some instances with a few guests finding their rooms not adequately cleaned or encountering maintenance problems, the general consensus indicates that the rooms are satisfactory for a comfortable stay. The quietness of many rooms, despite the hotel’s central location near Friedrichstraße and the train station, also receives positive remarks.
Additionally, the hotel’s modern amenities, such as excellent air conditioning (though not universally effective), soundproofing and large, comfortable beds, have contributed to a pleasant guest experience. However, some guests have mentioned that the rooms could use some refurbishment to meet the expected five-star standards.
In conclusion, the Eurostars Berlin rooms are largely well-received for their spaciousness, comfort and modern design, making them a suitable choice for travelers seeking a central and pleasant stay in Berlin.
At the Eurostars Berlin hotel, guests consistently praised the comfortable and spacious beds, highlighting the luxurious quality of the mattresses. The king-size beds stood out for their exceptional quality, offering a perfect night's sleep with their sumptuous, supportive and lavish nature. Many found the comfortable memory foam mattresses provided excellent support for all body types. Guests appreciated the large, stylish and plush king-size beds that ensured a restful sleep experience.
Despite some isolated comments mentioning uncomfortable or noisy beds and instances of double beds made up of two single beds that could slide apart, the majority of guests enjoyed a high level of comfort and quality. The standard beds, while generally described as nice and comfortable, had a few remarks about firmness and noisiness.
The bedding itself received positive feedback for being comfortable and clean, contributing significantly to the overall satisfaction of the guests. Additional remarks mentioned the spacious and clean rooms with the larger beds being a frequent point of praise. Ultimately, the consensus leans towards Eurostars Berlin providing restful and cozy accommodations that contribute to an enjoyable stay.
Eurostars Berlin receives a wealth of praise for its cleanliness and modern facilities, creating a positive first impression for many guests. Numerous reviews highlight that the rooms are very clean, spacious and well-equipped, contributing to a comfortable stay. Guests often commend the hotel for its clean and modern appearance, both in rooms and public areas, reinforcing the sense of high standards in maintenance and upkeep. The overall structure of the hotel is described as beautiful and well-maintained with stylish decor enhancing the atmosphere.
However, the hotel’s cleanliness receives mixed feedback in some areas. While many guests emphasize that their rooms were spotlessly clean and that everything was well-maintained, there are occasional complaints about the cleanliness of bathrooms and some public areas. Instances of mold in shower tiles, limescale on showerheads and dust in rooms were noted by a few guests. The consistency of housekeeping service appears to be an area needing improvement, as some guests reported that rooms were not cleaned daily or to the expected standard.
Despite these occasional issues, the hotel's location and additional amenities shine through in the reviews. Visitors appreciate the hotel's central position, allowing easy access to nearby attractions and the breakfast is frequently described as generous and varied, although some found the selection limited. The staff also receive high marks for being friendly and helpful, contributing positively to the overall guest experience.
In summary, Eurostars Berlin largely delivers on cleanliness and comfort, bolstered by a modern and well-maintained environment. While there are areas where housekeeping could be more consistent, the hotel's excellent location, friendly staff and comprehensive facilities make it a strong choice for visitors seeking a pleasant stay in Berlin.
Eurostars Berlin is a hotel highly praised for its excellent staff. Visitors consistently highlight the friendliness, professionalism and helpfulness of the team. The staff are noted for being incredibly polite and attentive, quickly responding to requests and providing assistance whenever needed. Guests appreciated the multilingual abilities of the staff, particularly their fluency in English and Spanish, which made communication smooth and effective.
Many reviews mentioned the warm and welcoming reception staff, who were often regarded as efficient and accommodating, going the extra mile to ensure guests' comfort. The housekeeping and room service teams also received commendations for their courteous and diligent service. The receptionists were frequently described as acting like tour guides, offering helpful local recommendations.
While the majority of interactions with the staff were positive, there were a few isolated remarks about occasional language barriers and less friendly encounters with some members. However, these instances were overshadowed by numerous accounts of staff providing exemplary service, ranging from surprising guests with treats at breakfast to quickly resolving any issues that arose.
Overall, Eurostars Berlin's staff is a notable highlight of the hotel experience, contributing significantly to the pleasant and welcoming atmosphere that guests repeatedly applaud.
Eurostars Berlin, while offering a central location and a range of amenities, falls short in the realm of internet connectivity. Numerous guests have reported issues with the Wi-Fi, citing it as unreliable, weak and often non-functional. Connection problems are frequent with some guests unable to access the internet at all, both in their rooms and in common areas. Even when the Wi-Fi does work, it is often slow and drops out regularly, making it difficult to load pages or maintain a stable connection.
Despite these widespread issues, there are a few instances where guests have noted a good Wi-Fi signal, though these are exceptions rather than the rule. Improvements are necessary to ensure that all patrons can enjoy a consistent and reliable internet connection during their stay.
In summary, while the Hotel Eurostars Berlin has its merits, those needing a stable and reliable internet connection may find their experience hindered by the hotel's current Wi-Fi issues.
Eurostars Berlin offers a variety of fitness and wellness amenities that seem to have left mixed impressions on guests. The gym, while described as compact and sometimes well-maintained, has faced criticism for being small and inadequately equipped, often lacking essential free weights and modern machinery. However, some visitors appreciated its convenience and found it to be adequate for their needs.
The swimming pool received more favorable feedback, frequently being noted as excellent. Guests also appreciated the inclusion of sauna facilities within their stay, highlighting these as good features of the hotel’s wellness offerings. Despite some closures and operational issues, the overall consensus is that the fitness and spa areas, when available, are useful additions to the hotel's amenities.
For those prioritizing a well-appointed gym with extensive equipment, Eurostars Berlin might fall short. Yet, the convenience and availability of the pool, gym and sauna, when operational, can adequately support a basic fitness routine and relaxation needs.
Eurostars Berlin offers a variety of underground parking options that guests generally find convenient and easy to access, particularly appreciating the ability to park their cars directly under the hotel. However, the parking garage has some noticeable limitations. While many guests find the parking straightforward and plentiful at times, others report frequent instances of limited availability with spaces often being fully occupied or reserved for other businesses. The garage itself is described as narrow and sometimes cluttered, which can complicate maneuvering.
A recurring comment is the parking fee, which is €20 per night. This price point has been regarded by many as excessive, especially when alternative parking lots in close proximity offer more affordable rates. Despite these concerns, guests who successfully find a spot generally express satisfaction with the parking facilities, highlighting its convenience and the seamless access to the hotel through elevators.
Though the garage is beneficial for those who manage to secure a space, the absence of charging stations for electric vehicles and the limited number of overall spaces can prove frustrating. It is advisable for the hotel to consider these aspects for improvement and perhaps better signage for easier navigation within the parking area. For those who find parking at the hotel unavailable, nearby street lots offer a viable alternative. Overall, while Eurostars Berlin’s parking convenience stands out, potential guests should be prepared for possible additional costs and availability challenges.
Eurostars Berlin is a commendable choice for families, offering a blend of comfort and attentive service that's hard to match. The rooms are spacious and spotless, providing a serene environment for children to relax in. Guests particularly appreciated the additional beds and baby cribs supplied upon request, which significantly enhanced their stay. The beds themselves are comfortable with many children enjoying a restful night's sleep.
The hotel staff receive high praise for their friendliness and willingness to accommodate special requests, such as providing a crib or offering room upgrades to better suit family needs. The sauna proves to be a hit among both adults and kids, while the hotel’s family-friendly services and thoughtful touches make future bookings a tempting prospect.
Despite a few minor drawbacks, such as the challenge of managing luggage and children in inclement weather, the proximity to tracks and some concerns regarding window safety for young children, the general sentiment towards the hotel's offerings remains positive. The hotel’s amenities, such as English entertainment for children and well-maintained saunas, alongside the staff’s accommodating nature, make it a considerable option for families visiting Berlin.
Eurostars Berlin offers a quintessential urban experience with a touch of tranquility, despite its proximity to vibrant nightlife. The hotel's surroundings are rich with a variety of restaurants and bars, making it an ideal location for food enthusiasts and revelers. Guests appreciate the convenience of numerous nearby dining and drinking options, as well as the short walk to Alexanderplatz, which further enhances access to Berlin's nightlife.
The night staff receives commendation for their friendliness, efficiency and helpfulness, contributing positively to guest experiences during evening hours. However, there were some less favorable mentions regarding the hotel bar, citing unresponsiveness and lack of atmosphere as areas needing improvement.
The hotel's accommodations are noted for their spaciousness, cleanliness and overall comfort. Families find the hotel suitable for all ages, particularly enjoying the great beds. The establishment is also conveniently located near shops, which adds to its appeal. Despite minor criticisms, Eurostars Berlin stands out as a comfortable and strategically placed hotel for those looking to explore Berlin's nightlife.
Eurostars Berlin stands out as a business traveler-friendly hotel, ideally located close to the city center and major transport connections, including the train station and airport. The hotel's large and comfortable rooms are well-equipped with amenities conducive to work, such as productive workstations and business-oriented desks. The junior suites offer great views and soundproofing, making them perfect for business trips.
The friendly and knowledgeable staff at the reception and during checkout enhance the efficient and professional environment of the hotel. Despite its business focus, the hotel also caters well to vacationers seeking a comfortable and central location.
However, the hotel's Wi-Fi service has received criticism for being unstable with issues impacting productivity. Additionally, there are reports of ongoing construction and noise, which can be disruptive. There is also a lack of on-site dining options apart from breakfast and no room service, which some guests find to be an inadequate offering for the price.
Overall, Eurostars Berlin is highly recommended for business stays due to its business-friendly features, functional amenities and ideal location. It offers good value for money, especially for those prioritizing accessibility and efficiency, though improvements in Wi-Fi and additional services could enhance the experience further.
Eurostars Berlin has garnered attention for its suitability as a romantic getaway, particularly for newlyweds seeking a serene honeymoon stay. The hotel offers a reasonably priced experience and benefits from very friendly, Spanish-speaking staff, which adds a welcoming touch to the overall ambiance. While the stay promises relaxation, some guests did note that there were no special provisions or notions targeted specifically at honeymooners. Despite this, the general consensus emphasizes a positive experience, making it a solid choice for couples looking for a pleasant and affordable romantic retreat in Berlin.
Eurostars Berlin offers an experience that blends comfort and elegance in a central, well-connected location. Guests consistently highlight the luxurious rooms furnished with high-quality materials and a modern, stylish décor. The ambiance is both relaxed and upscale with beautifully lit furnishings contributing to the overall aesthetic appeal. While some feel that it doesn't quite reach the pinnacle of a five-star hotel, it competently achieves a 4+ star rating, providing luxurious amenities and high-end spa facilities.
Visitors appreciate the suite accommodations, which include spacious and upgraded rooms equipped with generous and comfortable amenities. The luxurious bathrooms and well-maintained condition of the rooms enhance the overall experience, making it feel like a special stay. The property itself is described as beautiful and matches the expectations set for a high-tier hotel with easy parking access being an added convenience.
Despite mixed feedback regarding the true five-star status and occasional mentions of slow internet, the majority of the comments celebrate the hotel's luxurious atmosphere and well-trained, competent staff. The combination of these elements culminates in a truly exceptional and comfortable stay, driven by high regard from top-tier management. In essence, Eurostars Berlin offers a blend of luxury and practicality that promises a satisfying experience for guests.
Eurostars Berlin is highly regarded for its romantic ambiance, making it an ideal spot for couples seeking a cozy getaway. Guests frequently commend the hotel's well-appointed and clean rooms, which contribute significantly to an intimate and relaxing stay. The beautiful rooms and friendly, helpful staff add to the welcoming atmosphere. The bar has been highlighted as a great feature, perfect for unwinding with a loved one. Additionally, the handy location near shops makes it convenient for couples to explore and enjoy the surrounding area. However, some guests did mention that the beds were hard, which could be a consideration for those sensitive to mattress firmness. Despite this, the overall experience at Eurostars Berlin is described as pleasant with good-sized rooms and lovely amenities, making it a favorable choice for a romantic stay in the city.
Location Show Map
Location
The central positioning also means guests can enjoy proximity to various shopping areas, restaurants and essential stores. Despite its bustling surroundings, the hotel maintains a peaceful ambiance and its location on Friedrichstraße ensures that everything is literally at the doorstep, from cultural venues like the Friedrichstadt-Palast to charming cafes and eateries.
Travelers particularly appreciate the hotel's modern and well-maintained facilities, clean and comfortable rooms and friendly, attentive staff. Whether for a short city trip or an extended stay, the unbeatable location of Eurostars Berlin meets the needs of those looking to immerse themselves in the vibrant life of Berlin while enjoying top-notch convenience and connectivity.
Breakfast
Despite occasional critiques about the cost, repetition or specific aspects like cold scrambled eggs, the general consensus is overwhelmingly positive. Guests appreciate the extensive and plentiful buffet, which is frequently refreshed. The generous offerings cater to different tastes, including a mention of gluten-free options. Overall, Eurostars Berlin’s breakfast is a highlight for many visitors, contributing significantly to their enjoyable stay.
Dinner
Guests who dined at the hotel's restaurant "The Corner" enjoyed their meals, particularly the burgers, though several reviews indicate that the restaurant is often not open for dinner or lunch, limiting in-house dining options. This limitation, paired with no room service available at night, might lead to some inconvenience.
On the bright side, there are many excellent dining choices in the nearby area, including acclaimed German restaurants and a variety of successful eateries, providing ample alternatives for those seeking more diverse dining experiences.
The hotel’s staff are noted for their friendliness and multilingual capabilities, enhancing the overall experience. Guests also appreciate the proximity to grocery stores and metro stations, making it easy to explore Berlin.
In summary, while breakfasts at Eurostars Berlin are top-notch and the bar service is commendable when available, guests might need to venture out for lunch and dinner due to limited in-house dining options. The surrounding neighborhood, rich with dining possibilities, compensates well for this shortcoming.
Rooms
While there are remarks about cleanliness issues in some instances with a few guests finding their rooms not adequately cleaned or encountering maintenance problems, the general consensus indicates that the rooms are satisfactory for a comfortable stay. The quietness of many rooms, despite the hotel’s central location near Friedrichstraße and the train station, also receives positive remarks.
Additionally, the hotel’s modern amenities, such as excellent air conditioning (though not universally effective), soundproofing and large, comfortable beds, have contributed to a pleasant guest experience. However, some guests have mentioned that the rooms could use some refurbishment to meet the expected five-star standards.
In conclusion, the Eurostars Berlin rooms are largely well-received for their spaciousness, comfort and modern design, making them a suitable choice for travelers seeking a central and pleasant stay in Berlin.
Beds
Despite some isolated comments mentioning uncomfortable or noisy beds and instances of double beds made up of two single beds that could slide apart, the majority of guests enjoyed a high level of comfort and quality. The standard beds, while generally described as nice and comfortable, had a few remarks about firmness and noisiness.
The bedding itself received positive feedback for being comfortable and clean, contributing significantly to the overall satisfaction of the guests. Additional remarks mentioned the spacious and clean rooms with the larger beds being a frequent point of praise. Ultimately, the consensus leans towards Eurostars Berlin providing restful and cozy accommodations that contribute to an enjoyable stay.
Cleanliness
However, the hotel’s cleanliness receives mixed feedback in some areas. While many guests emphasize that their rooms were spotlessly clean and that everything was well-maintained, there are occasional complaints about the cleanliness of bathrooms and some public areas. Instances of mold in shower tiles, limescale on showerheads and dust in rooms were noted by a few guests. The consistency of housekeeping service appears to be an area needing improvement, as some guests reported that rooms were not cleaned daily or to the expected standard.
Despite these occasional issues, the hotel's location and additional amenities shine through in the reviews. Visitors appreciate the hotel's central position, allowing easy access to nearby attractions and the breakfast is frequently described as generous and varied, although some found the selection limited. The staff also receive high marks for being friendly and helpful, contributing positively to the overall guest experience.
In summary, Eurostars Berlin largely delivers on cleanliness and comfort, bolstered by a modern and well-maintained environment. While there are areas where housekeeping could be more consistent, the hotel's excellent location, friendly staff and comprehensive facilities make it a strong choice for visitors seeking a pleasant stay in Berlin.
Staff
Many reviews mentioned the warm and welcoming reception staff, who were often regarded as efficient and accommodating, going the extra mile to ensure guests' comfort. The housekeeping and room service teams also received commendations for their courteous and diligent service. The receptionists were frequently described as acting like tour guides, offering helpful local recommendations.
While the majority of interactions with the staff were positive, there were a few isolated remarks about occasional language barriers and less friendly encounters with some members. However, these instances were overshadowed by numerous accounts of staff providing exemplary service, ranging from surprising guests with treats at breakfast to quickly resolving any issues that arose.
Overall, Eurostars Berlin's staff is a notable highlight of the hotel experience, contributing significantly to the pleasant and welcoming atmosphere that guests repeatedly applaud.
Wi-Fi
Despite these widespread issues, there are a few instances where guests have noted a good Wi-Fi signal, though these are exceptions rather than the rule. Improvements are necessary to ensure that all patrons can enjoy a consistent and reliable internet connection during their stay.
In summary, while the Hotel Eurostars Berlin has its merits, those needing a stable and reliable internet connection may find their experience hindered by the hotel's current Wi-Fi issues.
Gym
The swimming pool received more favorable feedback, frequently being noted as excellent. Guests also appreciated the inclusion of sauna facilities within their stay, highlighting these as good features of the hotel’s wellness offerings. Despite some closures and operational issues, the overall consensus is that the fitness and spa areas, when available, are useful additions to the hotel's amenities.
For those prioritizing a well-appointed gym with extensive equipment, Eurostars Berlin might fall short. Yet, the convenience and availability of the pool, gym and sauna, when operational, can adequately support a basic fitness routine and relaxation needs.
Parking
A recurring comment is the parking fee, which is €20 per night. This price point has been regarded by many as excessive, especially when alternative parking lots in close proximity offer more affordable rates. Despite these concerns, guests who successfully find a spot generally express satisfaction with the parking facilities, highlighting its convenience and the seamless access to the hotel through elevators.
Though the garage is beneficial for those who manage to secure a space, the absence of charging stations for electric vehicles and the limited number of overall spaces can prove frustrating. It is advisable for the hotel to consider these aspects for improvement and perhaps better signage for easier navigation within the parking area. For those who find parking at the hotel unavailable, nearby street lots offer a viable alternative. Overall, while Eurostars Berlin’s parking convenience stands out, potential guests should be prepared for possible additional costs and availability challenges.
Family
The hotel staff receive high praise for their friendliness and willingness to accommodate special requests, such as providing a crib or offering room upgrades to better suit family needs. The sauna proves to be a hit among both adults and kids, while the hotel’s family-friendly services and thoughtful touches make future bookings a tempting prospect.
Despite a few minor drawbacks, such as the challenge of managing luggage and children in inclement weather, the proximity to tracks and some concerns regarding window safety for young children, the general sentiment towards the hotel's offerings remains positive. The hotel’s amenities, such as English entertainment for children and well-maintained saunas, alongside the staff’s accommodating nature, make it a considerable option for families visiting Berlin.
Nightlife
The night staff receives commendation for their friendliness, efficiency and helpfulness, contributing positively to guest experiences during evening hours. However, there were some less favorable mentions regarding the hotel bar, citing unresponsiveness and lack of atmosphere as areas needing improvement.
The hotel's accommodations are noted for their spaciousness, cleanliness and overall comfort. Families find the hotel suitable for all ages, particularly enjoying the great beds. The establishment is also conveniently located near shops, which adds to its appeal. Despite minor criticisms, Eurostars Berlin stands out as a comfortable and strategically placed hotel for those looking to explore Berlin's nightlife.
Business
The friendly and knowledgeable staff at the reception and during checkout enhance the efficient and professional environment of the hotel. Despite its business focus, the hotel also caters well to vacationers seeking a comfortable and central location.
However, the hotel's Wi-Fi service has received criticism for being unstable with issues impacting productivity. Additionally, there are reports of ongoing construction and noise, which can be disruptive. There is also a lack of on-site dining options apart from breakfast and no room service, which some guests find to be an inadequate offering for the price.
Overall, Eurostars Berlin is highly recommended for business stays due to its business-friendly features, functional amenities and ideal location. It offers good value for money, especially for those prioritizing accessibility and efficiency, though improvements in Wi-Fi and additional services could enhance the experience further.
Honeymoon
Luxury
Visitors appreciate the suite accommodations, which include spacious and upgraded rooms equipped with generous and comfortable amenities. The luxurious bathrooms and well-maintained condition of the rooms enhance the overall experience, making it feel like a special stay. The property itself is described as beautiful and matches the expectations set for a high-tier hotel with easy parking access being an added convenience.
Despite mixed feedback regarding the true five-star status and occasional mentions of slow internet, the majority of the comments celebrate the hotel's luxurious atmosphere and well-trained, competent staff. The combination of these elements culminates in a truly exceptional and comfortable stay, driven by high regard from top-tier management. In essence, Eurostars Berlin offers a blend of luxury and practicality that promises a satisfying experience for guests.
Romantic
Yes, Eurostars Berlin has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Eurostars Berlin.
No, Eurostars Berlin doesn't allow dogs.
Yes, parking facilities are available at Eurostars Berlin.
Yes, Eurostars Berlin has a gym.
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